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Calm, Cool, and Collected:
Proven Anger Management Tools
Presented By:
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mail: P.O. Box 509 Eau Claire, WI 54702-0509 • telephone: 866-352-9539 • fax: 715-802-1131email: customerservice@lorman.com • website: www.lorman.com • seminar id: 406312
Donna Hatch, Ph.D., LCSWTrue Potential Coaching and Consulting
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Calm, Cool, and Collected:
Proven Anger Management Tools
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mail: P.O. Box 509 Eau Claire, WI 54702-0509 • telephone: 866-352-9539 • fax: 715-802-1131email: customerservice@lorman.com • website: www.lorman.com • seminar id: 406312
Prepared By:Donna Hatch, Ph.D., LCSW
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CALM, COOL, AND COLLECTED
CALM, COOL, AND COLLECTED
•WHY ARE THEY SO DIFFICULT AT TIMES?
• HOW DO I DEAL WITH INTENSE
EMOTIONS?
•WHAT ARE SOME STRATEGIES I CAN USE
TO HELP MANAGE MY EMOTIONS?
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CALM, COOL, AND COLLECTED
CALM, COOL, AND COLLECTED
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CALM, COOL, AND COLLECTED
• 1972, PSYCHOLOGIST PAUL ECKMAN SUGGESTED FROM HIS RESEARCH SIX BASIC EMOTIONS: FEAR,
DISGUST, ANGER, SURPRISE, HAPPINESS, AND SADNESS
CALM, COOL, AND COLLECTED
• 1999, ECKMAN EXPANDED TO INCLUDE A
NUMBER OF OTHER BASIC EMOTIONS,
INCLUDING EMBARRASSMENT, EXCITEMENT,
CONTEMPT, SHAME, PRIDE, SATISFACTION, AND
AMUSEMENT
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CALM, COOL, AND COLLECTED
• AN EMOTION IS A COMPLEX PSYCHOLOGICAL
STATE THAT INVOLVES THREE DISTINCT
COMPONENTS…
CALM, COOL, AND COLLECTEDTHREE KEY ELEMENTS OF EMOTION
• SUBJECTIVE EXPERIENCE
• PHYSIOLOGICAL RESPONSE
• BEHAVIORAL OR EXPRESSIVE RESPONSE.
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CALM, COOL, AND COLLECTED
•SUBJECTIVE EXPERIENCE
CALM, COOL, AND COLLECTED
•PHYSIOLOGICAL RESPONSE
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CALM, COOL, AND COLLECTED
•BEHAVIORAL OR EXPRESSIVE
RESPONSE
CALM, COOL, AND COLLECTED
•RECOGNIZING EMOTIONS
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CALM, COOL, AND COLLECTED
• EMOTIONAL SELF MANAGEMENT
•MIND + BODY
CALM, COOL, AND COLLECTED• MANAGE THEIR IMPULSIVE FEELINGS AND DISTRESSING EMOTIONS WELL
• STAY COMPOSED, POSITIVE, AND UNFLAPPABLE EVEN IN TRYING MOMENTS
• RESTRAIN NEGATIVE REACTIONS
• THINK CLEARLY AND STAY FOCUSED UNDER PRESSURE
• MAINTAIN THEIR STAMINA AND PERFORMANCE IN EMOTIONALLY-CHARGED SITUATIONS
• CHOOSE NOT TO ESCALATE A PROBLEM WHEN ATTACKED, PROVOKED, OR AGGRESSIVELY CONFRONTED BY ANOTHER
• WHEN FACED WITH HOSTILITY OR OPPOSITION, REMAIN ―COOL UNDER PRESSURE‖
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CALM, COOL, AND COLLECTED
•NOW WHAT?
CALM, COOL, AND COLLECTED
•LABELING EMOTIONS AS THEY
COME UP
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CALM, COOL, AND COLLECTED
•LINK THEM BACK TO THE SOURCE
CALM, COOL, AND COLLECTED
•MANAGE THE FLOW OF ENERGY
GENERATED BY YOUR EMOTION
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CALM, COOL, AND COLLECTED
•WHAT ARE YOU SAYING TO
YOURSELF?
Wrestling with Internal Dialog
CALM, COOL, AND COLLECTED
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CALM, COOL, AND COLLECTEDStrategies, when Identified, can help us manage our emotions effectively rather than allowing emotions to control our actions and reactions
CALM, COOL, AND COLLECTEDTHREE KEY ELEMENTS OF EMOTION
• SUBJECTIVE EXPERIENCE
• PHYSIOLOGICAL RESPONSE
• BEHAVIORAL OR EXPRESSIVE RESPONSE.
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CALM, COOL, AND COLLECTED
CALM, COOL, AND COLLECTED
Self Awareness is the first step
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CALM, COOL, AND COLLECTED
• ENLARGE YOUR CONSCIOUSNESS. IF YOUR CONSCIOUSNESS IS SMALL, YOU WILL EXPERIENCE SMALLNESS IN EVERY DEPARTMENT OF YOUR LIFE
ROBERT PANTE
CALM, COOL, AND COLLECTED
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CALM, COOL, AND COLLECTED
•WHAT IF YOU WERE ABLE TO CHANGE
THE LENS AND VIEW YOUR EMOTIONS AS
DATA?
CALM, COOL, AND COLLECTED
•WHAT’ IS THE EMOTIONAL DATA TELLING
YOU?
•WHAT IS THE EMOTIONAL DATA
FLOODING YOUR SYSTEM TRYING TO
CONVEY OR SIGNAL?
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CALM, COOL, AND COLLECTED
•THE 30,OOO FOOT VIEW
CALM, COOL, AND COLLECTED
• EXAMINE YOUR INNER DIALOG
• TELL YOURSELF WHAT IT LOOKS LIKE TO
STAY COMPOSED, STAY FOCUSED &
THINK CLEARLY UNDER PRESSURE
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CALM, COOL, AND COLLECTED
•WHAT MEANING HAVE I ASSIGNED TO
THIS EVENT?
•WHAT ARE SOME OTHER OPTIONS?
CALM, COOL, AND COLLECTED
•MAKE A LIST OF THINGS THAT CAUSE
YOU TO LOSE IT
•WHAT ARE YOUR “HOT BUTTONS”?
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CALM, COOL, AND COLLECTED
•WHAT IS OUR BODY TELLING US ABOUT
THE EXPERIENCE?
CALM, COOL, AND COLLECTED
• CHECK IN WITH YOUR SENSES…
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CALM, COOL, AND COLLECTED
• CHALLENGING THE BODY
• LET’S TRY THIS…
CALM, COOL, AND COLLECTED
•SERIOUSLY…
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CALM, COOL, AND COLLECTED
• “ANYONE CAN BECOME ANGRY – THAT IS EASY.
BUT TO BE ANGRY WITH THE RIGHT PERSON, TO
THE RIGHT DEGREE, AT THE RIGHT TIME, FOR THE
RIGHT PURPOSE, AND IN THE RIGHT WAY – THIS
IS NOT EASY” – ARISTOTLE
CALM, COOL, AND COLLECTED
• HE WHO BLOWS HIS TOP LOSES ALL HIS
THINKING MATTER - CHINESE PROVERB
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CALM, COOL, AND COLLECTED
• BETWEEN STIMULUS AND RESPONSE THERE IS A SPACE. IN THAT SPACE IS OUR POWER TO CHOOSE OUR RESPONSE. IN OUR RESPONSE LIES OUR GROWTH AND OUR FREEDOM ~ VIKTOR FRANKL
CALM, COOL, AND COLLECTED
• AT THE END OF THE DAY…IT’S ALL UP TO
YOU!
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Notes
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