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December 17th, 2008, DDA Frankfurt, Page 1

A new worldThe social challenge to communicate in nowaday‘s digital reality

December 17th, 2008, DDA Frankfurt, Page 2

The definition of definition:

“A definition is a statement of the meaning of a word or phrase.”

December 17th, 2008, DDA Frankfurt, Page 3

Excuse me…what is Web 2.0?

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December 17th, 2008, DDA Frankfurt, Page 5

Web 2.0 is not Secondlife

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is not a hype

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is not a new, updated version of the internet

December 17th, 2008, DDA Frankfurt, Page 8

It‘s nothing less than a social revolution.

December 17th, 2008, DDA Frankfurt, Page 9

Tim O‘Reilly, 2005:

“Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.”

December 17th, 2008, DDA Frankfurt, Page 10

Tim O‘Reilly, 2005:

“Web 2.0 is the network as platform,

spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.”

December 17th, 2008, DDA Frankfurt, Page 11

December 17th, 2008, DDA Frankfurt, Page 12

Tim O‘Reilly, 2005:

“Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated

service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.”

December 17th, 2008, DDA Frankfurt, Page 13

December 17th, 2008, DDA Frankfurt, Page 14

Tim O‘Reilly, 2005:

“Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it,

consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.”

December 17th, 2008, DDA Frankfurt, Page 15

December 17th, 2008, DDA Frankfurt, Page 16

December 17th, 2008, DDA Frankfurt, Page 17

December 17th, 2008, DDA Frankfurt, Page 18

Tim O‘Reilly, 2005:

“Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an

“architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.”

December 17th, 2008, DDA Frankfurt, Page 19

December 17th, 2008, DDA Frankfurt, Page 20

December 17th, 2008, DDA Frankfurt, Page 21

December 17th, 2008, DDA Frankfurt, Page 22

Tim O‘Reilly, 2005:

“Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of

Web 1.0 to deliver rich user experiences.”

December 17th, 2008, DDA Frankfurt, Page 23

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December 17th, 2008, DDA Frankfurt, Page 25

Web 2.0 is about solutions, fun, easy use, cool new services…not about prolonging established media into the web.

December 17th, 2008, DDA Frankfurt, Page 26

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December 17th, 2008, DDA Frankfurt, Page 28

So, why a revolution?

December 17th, 2008, DDA Frankfurt, Page 29

Gutenberg invented the one big message.

December 17th, 2008, DDA Frankfurt, Page 30

Web 2.0 replaces the one big message with millions of little

conversations.

Now

Everywhere

In China

In EuropeIn Blogs

On Myspace

Sex

Apple Birth

ToolsYoutube

Now

Here

There

There SmartPod-casts

Mobile

About shopping Dumb

On Face-book

Cool. Isn‘t it?

December 17th, 2008, DDA Frankfurt, Page 31

But we‘re here to talk about Marketing. Aren‘t we?

December 17th, 2008, DDA Frankfurt, Page 32

The long tail:

Selling less of more.

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Cluetrain Manifesto, 1999:

“Markets are conversations.”

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Branding in this environment is still in a trial and error phase.

Let‘s start with the errors.

December 17th, 2008, DDA Frankfurt, Page 42

=

Fail 1: Underestimate your opponents

+

December 17th, 2008, DDA Frankfurt, Page 43

Fail 2: Insult your clients

December 17th, 2008, DDA Frankfurt, Page 44

+ + =

Fail 3: Bribe bloggersNo, I understand, Microsoft. They needed the Laptops to try out Vista….

December 17th, 2008, DDA Frankfurt, Page 45

Fail 4: Make your users hate youBy pretending you‘re a mobile virus

December 17th, 2008, DDA Frankfurt, Page 46

This new environment requires new tools, a new mindset and honesty.

True P2P-Personalization is the reward.

December 17th, 2008, DDA Frankfurt, Page 47

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December 17th, 2008, DDA Frankfurt, Page 53

"Some people only go to MySpace. It's where they're on all day. Some only go to LinkedIn. Our goal is to make sure that each supporter online, regardless of where they are, has a connection with Obama.”

Scott Godstein, Copywriter

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+

=

December 17th, 2008, DDA Frankfurt, Page 58

All these cases describe a process...

December 17th, 2008, DDA Frankfurt, Page 59

Of an industry which shifts away from the perfect show...

December 17th, 2008, DDA Frankfurt, Page 60

…to long lasting conversations.

December 17th, 2008, DDA Frankfurt, Page 61

The age of classic branding ends now.

December 17th, 2008, DDA Frankfurt, Page 62

And gets replaced by democratic brand leadership.

December 17th, 2008, DDA Frankfurt, Page 63

„Propaganda ends where dialogue begins“

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