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Office of Communications

EngageDisagree, ask, comment, heckle: @mhameslinkedin.com/in/matthames

Join the Conversation: #eduweb14

#thisiswhereIwork

About me

#InAllSeasons

I am not the social media guy

Office of Communications

We like the number 13 at Colgate

#AlumniSubmitted13

Office of Communications

Alumni like the number 13

#TheyReallyLike13

Office of Communications

On 12/13/13, Colgate raised $5.1 million from almost 6,000 individual donors.

Office of Communications

13 reasons why it happened

#1: look to the stars

Colgate.edu

Facebook

LinkedIn

Twitter

YouTube

Delicious Google+

Livestream

Pinterest

Flickr

#PlusTheNextShinyThing

Colgate.edu

Facebook

LinkedIn

Twitter

YouTube

Delicious Google+

Livestream

Pinterest

Flickr

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Platform Fans % alumni Monthly Reach

Facebook 15,013 40% 160.7K

Twitter 12,700 6% 263.9K

Linkedin University page 22,406 89% 50.9K

LinkedIn alumni group 7,327 98% ??

Google+ 1,339 9% 6.2K (+ SERP)

YouTube 1,118 ? 12.3K

Pinterest 544 ? 20.1K

The vanity metrics

The metrics

Don’t want to make these public.

Office of Communications

#2: draw funnels

Office of Communications

Students

website

Admissions funnel

Alumni engagement

Social media

New

s

calendar

Print materials

Email outreach

Cool marketing to prospective students

Cool marketing to alumni

#mulletmarketing

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And maybe none of something.

#3: fight for one of everything

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#Lotsofhittingthings

#4: Plan for a behavior

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#5: don’t create

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#6: assume people don’t care

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#7: engage internally

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#RaderinNYC

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#8: love your data

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#9: embrace the nudge

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This is a nudge

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#10: Train your audience

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#11: invent digital events

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Colgate Day

Office of Communications

Colgate Day is a made up digital event.

Office of Communications

We set our sites higher

Office of Communications

#12: give up your channels

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We made the first goal by around 11:13am

Office of Communications

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#BetterOffDeadSkiSlope

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#Engagement=fans

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#TheGoodOldDays

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#Haditupat2pm

Office of Communications

#StillWatching

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#13: Experiment.

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Office of Communications

85K engaged

Office of Communications

#PhotosbyAndyDaddio

Questions?

@mhameslinkedin.com/in/matthames

Rate my presentation: www.eduwebspeakersurvey.com (mobile, tablet or laptop)

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