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FasTrak User's Guide
Prophet 21 FASPAC 4.1
1
The documentation in this publication is provided pursuant to a Sales and Licensing Contract for the Prophet 21 System entered into by and between Prophet 21 and the Purchaser to whom this documentation is provided (“License Agreement”). In addition, the licensed software to which this documentation refers may be supported in accordance with a customer support agreement by and between the same parties (“Support Agreement”). All warranties, conditions of use, transfer restrictions, and other provisions in the License Agreement or Support Agreement which are applicable to Licensed Software, are applicable to this publication. In addition, this publication may include inadvertent technical inaccuracies or typographical errors for which Prophet 21 is not responsible. Changes may be periodically made to this publication; these changes will be incorporated in new editions of the publication. Any questions about the material contained in the publication should be addressed to the Prophet 21 Customer Support Department at http://customer.p21.com.
Nothing in this statement amends or extends the terms of your agreement with Prophet 21 including any warranties that may be included in our products. Warranties for such agreements are set forth in your agreement with Prophet 21.
Improvements and/or changes to the Licensed Software described in this publication may be made by Prophet 21 at any time without notice.
6/22/04 Prophet 21 Faspac
Prophet 21 is a registered trademark of Prophet 21, Inc. All other trademarks and registered trademarks are the property of their respective companies.
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Conventions Used in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1 Overview of the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Cursor/Arrow Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Suspend/Resume Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Audio Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Precautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
2 Using the TRAKKER for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Set Up the Communications Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Charge the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Turn on the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Set Up the TRAKKER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Adjust the TRAKKER Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Connect to the Host Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Contact the FASPAC Customer Service Line . . . . . . . . . . . . . . . . . . . . . . 2-13
Establish FASPAC to TRAKKER Communications . . . . . . . . . . . . . . . . 2-14
Download from Host to Trakker (UTIL/TRAK/TKRD) . . . . . . . . . . 2-14
Download the INI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Connection Failures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Download the FASPAC Application Programs. . . . . . . . . . . . . . . . . . . . . 2-19
Download a CSO File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Download a CSATL File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Download a CSPHY File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Close the FASPAC Server Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
FPD/318-03 iii
Learning About the FASPAC FasTrak Programs . . . . . . . . . . . . . . . . . . . . . . 2-23
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Help Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Add Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Browse Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Transmit Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Bar Code Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Remote (Off-Site) Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Customer Contract Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Customer Bin Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Local (On-Site) Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Location Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Container Tag Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
3 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Upload from Trakker to Host (UTIL/TRAK/TKRS) . . . . . . . . . . . . . . . . . . . . 3-3
Remote Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Convert Scan Orders Menu (cso.bin). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
1 Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
2 Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3 Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Local Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Scan Putaway Menu (csatl0.bin) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
1 Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
2 Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3 Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Scan Physical Inventory Menu (csphy.bin) . . . . . . . . . . . . . . . . . . . . . . . . 3-16
1 Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
2 Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
3 Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Connection Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Process Trakker Files (UTIL/TRAK/TKKR). . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
CSO Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
CSO Error Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Which Warehouse is Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Where does the Pick List Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
ATL Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
ATL Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
PHY Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
PHY Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
ALL Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Change the Modem Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Check the Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Recharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Change the Main Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
TABLE OF CONTENTS
iv FPD/318-03
Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Adjust the Beep Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Adjust the Screen Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Check Disk Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Typical Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Reboot the TRAKKER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Appendix A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Modem Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Contact the FASPAC Customer Service Line . . . . . . . . . . . . . . . . . . . . . . A-2
Establish FASPAC to TRAKKER Communications . . . . . . . . . . . . . . . . . A-3
Download from Host to Trakker (UTIL/TRAK/TKRD) . . . . . . . . . . . A-3
Download the INI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Connection Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Close the FASPAC Server Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Install Communications Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Install the Files on a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Create a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Download Communication Programs to the TRAKKER . . . . . . . . . . . . . . B-5
Configure the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Check the Communication Settings in the FileCopy Utility . . . . . . . . B-7
Download the Communications Programs . . . . . . . . . . . . . . . . . . . . . B-10
Appendix C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Upgrade the TRAKKER 2400 Series Firmware . . . . . . . . . . . . . . . . . . . . . . . . C-1
Install the Files on a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Install the Firmware on the TRAKKER . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Upgrade Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Appendix D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Configure a TRAKKER 2425 to Function as a 2420 . . . . . . . . . . . . . . . . . . . . D-1
Appendix E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Bar Code Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
TRAKKER Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
TRAKKER FASPAC Application Programs . . . . . . . . . . . . . . . . . . . . . . . E-4
Appendix F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Communications Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Direct Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
Phone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
TABLE OF CONTENTS
FPD/318-03 v
TABLE OF CONTENTS
vi FPD/318-03
Introduction
This manual provides the instructions for setting up and using your TRAKKER®
Antares™ 2420/2425 terminal in data collection mode with the FASPAC®
FasTrak module. If you are using a TRAKKER 2425, this manual assumes you
are not using it with the FASPAC Radio Frequency applications. You can find
more detailed information about the terminal in the TRAKKER Antares 2420 and
2425 Hand-Held Terminal User’s Manual from Intermec.
About This Manual
This manual includes the following chapters and appendices.
Chapter 1, Overview of the TRAKKER—Summarizes the features of the
TRAKKER terminal. Please read this chapter first.
Chapter 2, Using the TRAKKER for the First Time—Explains how to set up your
TRAKKER and use it for the first time.
Chapter 3, Operation—Explains how to use the FASPAC FasTrak programs and
transmit data to FASPAC.
Chapter 4, Troubleshooting—Provides solutions for common problems you may
encounter.
Appendix A, Modem Connect—The procedure for connecting to the host through
modems instead of through a direct connection.
Appendix B, Install Communications Software—The procedures for installing the
communications programs from the TRAKKER disks to a PC, and for
downloading the communications programs from the PC to the TRAKKER.
Appendix C, Upgrade the TRAKKER Firmware—Instructions for installing
TRAKKER firmware upgrades from Intermec.
FPD/318-03 vii
Appendix D, Configure a TRAKKER 2425 to Function as a 2420—Instructions
for converting a 2425 terminal to a 2420 terminal, and for converting it back to a
2425 terminal.
Appendix E, Bar Code Reference—Lists all bar codes used in this manual.
Appendix F, Cable Connections—Describes cables and connectors used.
Related Publications
FASPAC Bar Coding Implementation Guide—Includes an overview of bar codes,
how they are used, and the procedures for implementing bar coded operations in
local distributor warehouses and remote customer sites.
Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s
Manual—Includes detailed information about the TRAKKER Antares 2420/2425
data collection terminals.
FASPAC Radio Frequency Applications User’s Guide—Includes setting up and
using the FASPAC Radio Frequency applications with the TRAKKER Antares
2425 data collection terminal. RF applications include receiving, putaway,
picking, shipping, and physical inventory.
Conventions Used in this Guide
The following conventions are used in this guide.
• The phrase “Press Enter” is the same as “Press Return.”
• Bold font indicates a key you press or text you type.
• Ctrl-C indicates two keys that you press simultaneously.
• <Bold Italic font> in brackets indicates a variable you replace.
• Italic font indicates a new term or a reference to another book or section.
Note: Contains additional information about the topic being discussed.
�OPTION Users Only: Contains information for users of a specific option
only, such as Manufacturing.
Caution! Alerts you to a situation that could cause damage to the data or system.
INTRODUCTION
viii FPD/318-03
1Overview of the TRAKKER
This chapter will help you become familiar with the TRAKKER
2420/2425 terminal, including the meaning of the display icons
and audio tones, and using the terminal’s keypad.
Please read this chapter before you use the terminal.
The primary function of the TRAKKER Antares data collection terminal is to
record bar coded information. We use it to collect information for warehousing
and customer bin stocking operations. The full function keyboard allows you to
manually enter information that cannot be scanned into the device.
After you have collected information with the TRAKKER, you upload it to your
FASPAC system for subsequent validation and processing by the FASPAC
FasTrak programs.
FASPAC supports two models of the TRAKKER Antares terminals.
FPD/318-03 1-1
• The model 2420 captures data through its built in scanner and keyboard.
The data is transmitted from the 2420 to the FASPAC system by placing
the 2420 into a communications dock. The communications dock is
connected to a serial port on the FASPAC system using a standard serial
cable. Data can also be transmitted by modem.
• The model 2425 has the same capabilities as the 2420, and also supports
real-time RF communications with the FASPAC system through a radio
frequency network.
Note: If you will be using the TRAKKER 2425 terminal for RF applications,
refer to the Radio Frequency Applications User’s Manual.
Package Contents
When you receive your package from Faspac Systems, Inc., please check the
contents. You should have received the following items, depending on what you
purchased.
• One or more TRAKKER Antares terminals, model 2420 or 2425
For each TRAKKER terminal:
– One hand strap or holster
– One or two main battery packs (one is installed in the TRAKKER)
• One or more battery chargers
1-2 FPD/318-03
OVERVIEW OF THE TRAKKER
• One or more TRAKKER Antares TD2400 Communications Docks or
Optical Link Adapters
For each dock or adapter:
– One 15-foot RJ45 serial cable
– Two connectors: one RJ009 B/F and one RJ009 B/F-X
– One power supply and one power cord
• For modem connect, one or more external modems
FPD/318-03 1-3
PACKAGE CONTENTS
• One Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal
User’s Manual
• At least one Faspac FasTrak User’s Guide.
• Other Intermec documentation, including safety documents, scan module
documents, and optional accessory documents
• Two 3½-inch diskettes containing all program files
Note: Save the boxes and shipping material in case you need to store or ship the
TRAKKER terminal.
If you did not receive all of the items that you ordered, call the FASPAC
Customer Service Line.
1-4 FPD/318-03
OVERVIEW OF THE TRAKKER
Features
The TRAKKER Antares terminals are ergonomically designed to make data
collection easy. They include the following features:
• Scan module accessory for bar code data collection.
• CGA-compatible display angled for easy viewing.
• Keypad with 56 keys to support data collection.
• An internal hard drive (C:).
• Rechargeable lithium-ion battery pack for main power, and rechargeable
NiCad backup battery for memory backup.
On the 2425 terminal, an adjustable antenna that supports 2.4 GHz radio
frequency communications.
The TRAKKER terminal is a mini-computer; it has its own memory, hard disks,
and operating system (OS). All programs are loaded on the C drive on the
terminal. Diagnostic routines are also available from the operating system.
FPD/318-03 1-5
FEATURES
Keypad
The TRAKKER terminal has several special keys that are used to enter
characters or perform unique functions.
The TRAKKER keypad is color-coded for ease of use. Characters, symbols, and
function keys are printed on or above the keys. The key combinations are easily
identified by the color combinations, which are listed in the following table.
POSITION ON KEYPAD COLOR TO TYPE THE CHARACTER
Middle of the key White Press the key
Left side above the key Orange Press the orange ) key, then the character key
Centered above the key Green Press the green u key, then the character key
Right side above the key Blue Press the blue ( key, then the character key
1-6 FPD/318-03
OVERVIEW OF THE TRAKKER
Cursor/Arrow Keys
TO USE THIS KEY PRESS DESCRIPTION
Arrow up [ Moves the cursor up one row or line.
Arrow down { Moves the cursor down one row or line.
Arrow right } Moves the cursor one character to the right.
Arrow left ] Moves the cursor one character to the left.
Suspend/Resume Key
The Suspend/Resume key q is the on/off switch for the TRAKKER. When you
turn it off, the terminal does not actually shut off. It goes into a Suspend mode,
which is referred to as “off” in this manual.
In Suspend mode, the TRAKKER continues to power all memory and turns off
the power to the scanner and display screen.
Note: When you turn on the TRAKKER, it resumes exactly where you left off.
However, if the batteries lose power, the TRAKKER re-boots and loses the date
and time.
FPD/318-03 1-7
FEATURES
Screen
The TRAKKER screen size is 16 lines with a length of 20 characters per line.
All FASPAC programs are displayed in double height character mode, which
brings the screen size to 8 lines with a length of 20 characters per line.
Function Keys
The FASPAC application programs use function keys F1, F2, F3, F4, and F5.
Other key combinations that may be required include:
• CAPS LOCK: Press ) Z.
• ALT KEYS (indicated by orange lettering): Press ) and then the
character key under the orange print. For example, to back up press )<
• CTRL KEYS: Press = and then the character key.
• SHIFT KEYS (indicated by green lettering): Press ? and then the
character key under the green print. For example, to enter % press ?5 .
1-8 FPD/318-03
OVERVIEW OF THE TRAKKER
Display Icons
Various icons are displayed in the top line of the terminal screen to indicate the
current status of special keys, battery power, saving data, and radio frequency
and network communications.
ICON NAME KEY PRESSED DESCRIPTION
[ Ctrl = The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.
When you press a second key, the keycombination is entered and the icondisappears.
Shift ) The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.
When you press a second key, the keycombination is entered and the icondisappears.
Caps Lock ) Z Type all alphabetic characters as uppercasecharacters.
Press these keys to enable and disable CapsLock.
FunctionLeft
) The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.
When you press a second key, the keycombination is entered and the icondisappears.
FunctionRight
( The first key in a combination. It is stored inthe keypad buffer until you press a secondkey.
When you press a second key, the keycombination is entered and the icondisappears.
Battery na Appears when one or both batteries have alow power charge, whether the terminal isturned on or off.
• If the icon is solid and the terminal beepsevery 15 seconds, the main battery packhas about 5 to 45 minutes of power left.
• If the icon blinks, the backup batterycharge is low.
• If the icon blinks and the terminal beepsevery 15 seconds, both battery chargesare low.
The icon disappears when the batteries arecharged.
FPD/318-03 1-9
FEATURES
Audio Signals
The TRAKKER has a beeper and internal speakers that produce audio signals
(beep sequences) as you use the terminal.
The following table lists the beep sequences and what they mean.
BEEP SEQUENCE WHAT IT MEANS
Low beep You entered a valid command, or the data youentered was successfully stored.
High beep You entered valid data, the terminal decoded a barcode, or the terminal decoded the last row of atwo-dimensional symbology bar code.
Three low beeps You scanned or entered an invalid command or data.
Four low beeps You turned on the terminal and the power-on self test(POST) completed successfully.
Low beep, high beep, low beep,high beep
You turned on the terminal and the power-on self test(POST) failed.
Click You pressed a key or scanned a two-dimensionalsymbology bar code.
Low beep every 15 seconds The main battery is low. Replace or recharge thebattery.
Note: You can change the beep volume to meet the needs of your environment
(such as making it louder in a warehouse). See page 3-48.
Serial Port
The serial port on the bottom of the TRAKKER connects to the serial port on the
communications dock. TRAKKER signals are converted to serial signals and
then transmitted through this connection to FASPAC.
The TRAKKER also receives programs from FASPAC through the serial port.
1-10 FPD/318-03
OVERVIEW OF THE TRAKKER
Batteries
There are two types of batteries in the TRAKKER terminal:
• Main battery pack—The main power source for operating the terminal.
The charge typically lasts from six to eight hours.
• Backup battery—The power source for flash memory and the real-time
clock when the main battery is removed from the TRAKKER. When
charged, it will last for up to five years.
Precautions and Warnings
Please observe the following precautions before you set up and operate your
TRAKKER terminal.
• Do not look directly into the window area of the scanner or at a reflection
of the laser beam while it is scanning. Exposure to the laser beam could
damage your eyesight.
• Do not remove the main battery pack while the terminal is turned on. You
may lose data.
• Do not remove the backup battery. Data will be lost.
• If you have been using the terminal in a cold temperature environment and
need to recharge it, let the battery packs warm up for half an hour before
you recharge them.
FPD/318-03 1-11
PRECAUTIONS AND WARNINGS
1-12 FPD/318-03
OVERVIEW OF THE TRAKKER
2Using the TRAKKER for the FirstTime
This chapter provides instructions for setting up and using your
TRAKKER terminal the first time.
To use the TRAKKER terminal for the first time, follow these steps. Each step is
described in detail in the following sections.
1. If applicable, set up the communications dock. If you have an optical link
adapter, refer to the installation instructions that came with it.
2. Charge the main battery pack.
3. Turn on the terminal and initialize it.
4. Test the scanner.
5. Set the date and time.
6. Call Faspac Technical Support to schedule a time to configure your host
server’s serial port and set up connections to FASPAC.
7. Download the FASPAC application files to the TRAKKER.
8. Learn about the FASPAC FasTrak programs on the TRAKKER—what
they are and how to navigate through them.
9. Check that bar code labels have been placed throughout your facility.
FPD/318-03 2-1
Set Up the Communications Dock
The communications dock transfers data to FASPAC using RS-232 serial
communications. It converts TRAKKER signals to serial signals that are then
transmitted to FASPAC. It also receives application programs from FASPAC by
converting the serial signals to TRAKKER signals.
There are three status lights on dock:
• Receive Status Light—Flashes green when data is being received from
the host.
• Transmit Status Light—Flashes green when data is being transmitted
from the TRAKKER to the host.
• Power Status Light—Indicates when power is supplied from the external
power supply. It is amber when no TRAKKER is in the dock, and turns
green when a TRAKKER is inserted in the dock.
The dock also charges the main battery pack and backup battery that are inside
the TRAKKER.
Refer to the Intermec TRAKKER Antares™ TD2400 Communications Dock
Quick Reference Guide for more detailed information.
2-2 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Follow these steps to set up the dock.
Note: Make sure you have a flat, stable, clean surface that is within 5 ft. (1.5 m)
of an AC electrical source.
1. Attach the RJ45 serial cable to the RJ009 B/F connector.
2. Attach the RJ009 B/F connecter to the 9-pin port on the underside of the
dock, as shown in the illustration below.
3. Attach the power supply to the connecter located on the underside of the
dock, as shown in the illustration below.
FPD/318-03 2-3
SET UP THE COMMUNICATIONS DOCK
4. Place the dock on the flat surface.
5. Plug one end of the power cord into the power supply and the other into
the AC electrical outlet.
The Power Status Light on the dock should be amber. It will turn green
when you insert a terminal in the dock.
If the Power Status Light is not illuminated, check the power connections to the
dock and wall outlet and make sure they are securely plugged in. If the light still
does not illuminate, try another wall outlet.
If the Power Status Light does not illuminate after you have checked the
connections and wall outlet, call the FASPAC Customer Service Line.
2-4 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Charge the Batteries
Although the two battery packs (main and backup) are charged before shipping,
you should recharge them before using the TRAKKER. To recharge the batteries:
1. Press q to turn off the TRAKKER.
2. Place the TRAKKER in the communications dock, and leave it for one
or two hours.
The Power Status Light will turn green when the terminal is in place. If it
does not turn green, remove the TRAKKER and insert it in the dock
again.
The battery charger only charges the main battery packs. When installed
in a TRAKKER, the main battery pack then charges the backup battery.
3. Place the spare main battery pack in the battery charger and leave it for
one or two hours.
4. When it is fully charged, replace the main battery pack that was shipped
in the TRAKKER with the spare. See Change the Main Battery Pack on
page 3-43 for instructions on removing and installing the pack.
A fully discharged main battery pack recharges in 16 hours in the dock or two
hours in the battery charger. A fully discharged backup battery recharges in 18
hours.
Tip: Keep the spare main battery pack fully charged and on hand so you can
operate the terminal without interruption.
FPD/318-03 2-5
CHARGE THE BATTERIES
Turn on the TRAKKER
After the batteries have been charged, you are ready to turn on the TRAKKER.
Press I/O in the upper left corner of the keypad.
After turning on the TRAKKER, the Boot Menu is displayed.
If the Boot Menu is not displayed, follow these steps:
1. Press ) + ;+ q simultaneously and firmly to re-initialize and turn
off the terminal.
Tip: Press the left side of the ; key.
The Scanner LED Indicators below the screen will turn green if the
terminal accepts the key combination.
2. Press q to turn on the terminal. The Boot Menu is displayed.
2-6 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Set Up the TRAKKER
Follow these steps from the Boot Menu:
1. Press B.
2. The TRAKKER performs its initialization process and displays the date
and time.
3. Scan the Enable Code 93 bar code by following these steps.
a) Point the laser scan window of the TRAKKER (the top end) at a
slight angle approximately eight inches from the bar code label.
Note: Make sure you hold the terminal at a slight angle, or the beam
may be reflected back into the scanner, hindering its ability to read
the bar code.
b) Press the yellow scan button below the TRAKKER screen.
Note that the two Scan LED Indicators on the TRAKKER are amber.
FPD/318-03 2-7
TURN ON THE TRAKKER
c) Direct the beam so that it falls across all bars in the bar code below
and release the button.
Enable Code 93
*$+CF1**$+CF1*
d) If the scan is successful, the terminal beeps once and the Scan LED
Indicators turn green.
4. Scan the following bar codes, in this order.
Save Configuration in Flash Memory
*.+1**.+1*
The FASPAC FasTrak Main Menu is displayed.
2-8 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Adjust the TRAKKER Settings
You can adjust the TRAKKER’s beep volume and screen contrast with the
following bar codes. Practice scanning them until you are comfortable with the
scanning procedure.
Each time you scan a bar code, the volume or contrast is adjusted by one
increment.
Raise Beep Volume
*$+BV9**$+BV9*
Lower Beep Volume
*$+BV8**$+BV8*
Lighter Display Contrast
*$+DJ8**$+DJ8*
Darker Display Contrast
*$+DJ9**$+DJ9*
Set the Date and Time
Set the TRAKKER’s date and time by following these steps.
1. Scan the Test and Service Mode bar code.
Test and Service Mode
*..-.**..-.*
To enter Test and Service Mode manually, press ) y T 2 M.
FPD/318-03 2-9
TURN ON THE TRAKKER
The TRAKKER Main Menu screen is displayed.
2. Press [ to move the cursor to the System Menu option and then press
;. The following screen is displayed.
3. Press { to move the cursor to the Set Date and Time option and then
press ;.
The screen displays the current time and date for the TRAKKER.
To move through the fields without changing them, press {.
a) Enter the new time in military format and include the seconds. You
can enter periods instead of the colons (:). For example, type
14.30.00.
b) Press { to move the cursor to the New Date field.
c) Enter the new date in YYYY/MM/DD format. You can enter periods
instead of the slashes (/). For example, type 1999.07.15.
d) Press { to move the cursor to OK and then press ;. The System
Menu is redisplayed.
2-10 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
4. Press d to exit the System Menu and return to the Main Menu.
5. Press d to exit the Main Menu. The OK option will be highlighted.
6. Press ;. The FASPAC FasTrak program screen will be redisplayed.
Now you are ready to connect to the FASPAC host server.
FPD/318-03 2-11
TURN ON THE TRAKKER
Connect to the Host Server
There are several ways of setting up the TRAKKER to communicate with
FASPAC:
• Direct Connect—The TRAKKER communicates directly to the FASPAC
host server’s serial port through the communications dock.
• Modem Connect—The TRAKKER communicates by modems to the
FASPAC host server. This configuration is typically used at remote sites.
See Appendix A for instructions on setting up a modem connection.
These are the steps for connecting the TRAKKER to your FASPAC host server:
1. Schedule a time with Faspac to set up the connections.
2. Test the connection by downloading the communication program files
(INI files) from FASPAC to the TRAKKER.
2-12 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
3. Download the application program files (BIN files) from FASPAC to the
TRAKKER.
Contact the FASPAC Customer Service Line
Call the FASPAC Customer Service Line to schedule a time to perform the
following tasks:
• Determine which FASPAC host server port to use and how to configure it.
You and the FASPAC Customer Service Representative will select a host
server port for use. The Customer Service Representative will create the
host port ID number. You use the ID number to identify the TRAKKER in
upload and download activities. Write it in the space below:
Host port number = ______________________
• Set up the connection to the host server.
• Use the cables and connectors described in Appendix F.
• Test the connection by downloading the communication programs (INI
files) from FASPAC to the TRAKKER.
FPD/318-03 2-13
CONNECT TO THE HOST SERVER
Establish FASPAC to TRAKKER Communications
The FASPAC communication programs (INI files) must now be downloaded to
the TRAKKER. Do this while you are still on the phone with Faspac Technical
Support to test the direct connection.
There are three steps:
1. Run the Download from Host to Trakker (UTIL/TRAK/TKRD) program
on the FASPAC host server.
2. Place the TRAKKER in the dock and run the Receive program.
3. Verify that the direct connection is working properly by downloading the
INI files from FASPAC to the TRAKKER.
Download from Host to Trakker (UTIL/TRAK/TKRD)
Use this program to open the host server port and set up FASPAC to send files to
the TRAKKER.
1. From any FASPAC menu, type TRAK and press Return. The Trakker
Applications menu is displayed.
2-14 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
2. Type TKRD and press Return. The following screen is displayed.
3. In the Trakker Device Name field, enter the host port number that was
determined when Faspac Technical Support helped set up your port (see
page 2-13).
4. In the Is This a Modem Port field, enter N.
The Kermit communication program starts and displays a screen similar
to the following example. It will vary according to your version of the
Kermit software, which must be installed on the FASPAC host.
FASPAC is now ready to send files to the TRAKKER. Leave the screen as it is
and go to the Receive Files menu on the TRAKKER.
FPD/318-03 2-15
CONNECT TO THE HOST SERVER
Download the INI Files
The INI files must be downloaded to the TRAKKER before the program files
(BIN files). The INI files are necessary for running the transmit programs; they
tell the TRAKKER which program files to receive and where to put them.
1. Place the TRAKKER in the dock. The FASPAC FasTrak Main Menu
should be displayed.
2. Press 4. The Receive Menu is displayed.
3. From the Receive Menu, press 1 to download all INI files to the
TRAKKER. The following screen is displayed.
2-16 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
The TRAKKER initializes and the following screen is displayed:
4. Press N. The TRAKKER will start receiving the files.
The Receive Status Light (��) on the communications dock flashes
green when data is being received from the host.
If the connection between the TRAKKER and the FASPAC host server
is working properly, the following screen will be displayed when
transmission starts.
The various file names and packet sizes will be displayed.
When transmission is complete, the TRAKKER re-initializes and the FASPAC
FasTrak Main Menu is displayed. Skip the next section, Connection Failures,
and go to the following section Download the FASPAC Application Programs.
If transmission was not successful, a “Naked 0” error message will be displayed.
Go to the next section, Connection Failures.
FPD/318-03 2-17
CONNECT TO THE HOST SERVER
Connection Failures
If the TRAKKER fails to connect properly, a non-acknowledgment error, Naked
0, will be displayed.
With help from the FASPAC Customer Service Line, check the following items:
• Check that TKRD is running on the FASPAC host server if you are using
direct connect.
• Make sure that you entered N to modem connect in TKRD.
• Check that all cables and plugs are securely connected.
• Make sure that the correct connector is being used (RJ009 B/F or RJ009
B/F-X). Refer to Appendix F.
After you and FASPAC Customer Service Representative have resolved the
connection problem, turn to the next section, Download the FASPAC Application
Programs.
2-18 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Download the FASPAC Application Programs
Note: Do not use option 5 to download the CSOMAIN file; it was installed on
the TRAKKER before we shipped it to you. We will tell you when to use option
5 to download future releases of CSOMAIN.
Download a CSO File
First determine which version of CSO you want to download.
• cso1—Scan or enter the Customer Number, Contract Number, Purchase
Order Number, and Sales Person Number for the quote/order being
created.
• cso2—Same as cso1, but you can also enter the Ship To Number for the
quote/order being created.
• cso3—Same as cso2, but you can also enter the Due Date and Bin
Location for the quote/order being created.
• cso4—Same as cso3, but the dates have a four-digit year (YYYY).
• cso5—Scan or enter the Customer Number, Contract Number, Purchase
Order Number, Sales Person Number, and a Tag Number instead of a Part
Number.
Then follow these steps (the TRAKKER must still be in the dock):
1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.
2. From the Receive Menu, press 2. The following screen is displayed.
3. Press 1, 2, 3, 4, or 5. The TRAKKER initializes and displays the
copyright screen.
4. At the Dialup Host with Modem prompt, press N. The TRAKKER will
start receiving the file.
FPD/318-03 2-19
CONNECT TO THE HOST SERVER
The following screen will be displayed when transmission starts.
Note: It may take up to five minutes for this file to be downloaded to the
TRAKKER.
5. When transmission is complete, the TRAKKER re-initializes and the
FASPAC FasTrak Main Menu is displayed.
Download a CSATL File
1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.
2. From the Receive Menu, press 3. The following screen is displayed.
3. Press 1. The TRAKKER initializes and displays the copyright screen.
4. At the Dialup Host with Modem prompt, press N. The TRAKKER will
start receiving the file.
The following screen will be displayed when transmission starts.
2-20 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Note: It may take up to three minutes for this file to be downloaded to
the TRAKKER.
5. When transmission is complete, the TRAKKER re-initializes and the
FasTrak Main Menu is displayed.
Download a CSPHY File
Note: Download the csphys file, unless we have instructed you to download
csphy1.
1. From the FASPAC Main Menu, press 4. The Receive Menu is displayed.
2. From the Receive Menu, press 4. The following screen is displayed.
3. Press 1. The TRAKKER initializes and displays the copyright screen.
4. At the Dialup Host with Modem prompt, press N. The TRAKKER will
start receiving the file.
The following screen will be displayed when transmission starts.
Note: It may take up to five minutes for this file to be downloaded to the
TRAKKER.
5. When transmission is complete, the TRAKKER re-initializes and the
FasTrak Main Menu is displayed.
FPD/318-03 2-21
CONNECT TO THE HOST SERVER
Close the FASPAC Server Port
After you have finished downloading the files to the TRAKKER, press Ctrl-C
on the FASPAC server. This closes Kermit and redisplays the FASPAC menu.
You are now ready to use the TRAKKER. However, please read the next two
sections before you start:
• How the FASPAC Programs Work—Learn how to navigate and use the
FASPAC FasTrak programs.
• Bar Code Labels—We recommend that you place bar code labels on
containers and product bins before you start using the TRAKKER.
2-22 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Learning About the FASPAC FasTrakPrograms
This section will help you become familiar with the FASPAC application
programs you downloaded to the TRAKKER. It describes the common features
of the programs and how you move through them. Each program is described in
detail in Chapter 3, Operation.
Menus
The FASPAC FasTrak Main Menu displays the TRAKKER programs. Below are
illustrations of the Main Menu (csomain.bin) and Convert Scan Orders program
menu (cso1.bin).
In the menu screens, simply type the number key associated with the menu item.
The TRAKKER always initializes when you select an option from the Main
Menu.
Note: Do not use option 5, Exit Program; it exits the FASPAC FasTrak Main
Menu and displays the date and time at the TRAKKER OS prompt. If you do so
inadvertently, see page 4-2 for instructions.
The following function keys are available in the menus:
• F1—View help information for a particular screen.
• F4—Return to the previous screen.
FPD/318-03 2-23
LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS
Help Screens
Help screens are available from all menus and programs by pressing F1. They
provide information about the programs and fields for the screen.
Use the arrow keys ([ and {) to move the cursor up or down to read all of the
Help screen information. When you press [ or {, the cursor moves in the
direction of the arrow key. When it reaches the bottom or top of the screen, the
next line of information will be displayed.
To exit from Help, press F1 again.
Programs
The Convert Scan Orders, Scan Assigned Tag Location, and Scan Physical
Inventory program menus list the Add, Browse, and Transmit functions for that
program.
2-24 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Add Screens
You use the Add screens to scan or manually enter new information in data entry
fields.
The following function keys are available in the Add screens:
• F1—View help information for a particular screen.
• F3—Run the Browse program.
• F4—Return to the previous field, then to the previous screen.
To scan data, scan the appropriate bar code for the specific field. If the scan is
successful, the terminal beeps once and the cursor moves to the next field.
To enter information manually, type the data and press ;. The terminal beeps
once and the cursor moves to the next field.
FPD/318-03 2-25
LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS
Browse Screens
Browse screens are accessible from the program’s Add screen or the program
menu. They allow you to view the data already collected in the terminal.
To run Browse from a program menu, press 2. To run Browse from a program’s
Add screen, press F3.
A screen is displayed with no data.
Below are the commands you can use to find records.
• To start the display from the first record in the file, press S or F3.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
• To start the display from the end of the file, press E.
• To display or exit the browse help screen, press F1. Use the arrow keys to
navigate within the scrolling help screen.
• To scroll to the previous record, press F2.
• To scroll to the next record, press F3.
• To go back to the previous menu or screen, press F4.
• To find a specific record, press F5. You will then be asked to enter the
record number (record numbers are assigned sequentially as you scan or
enter items).
• To delete the displayed record, press D.
2-26 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Transmit Screens
When you are ready to upload the data to FASPAC, use the Transmit screens.
The Upload from Trakker to Host (TRAK/TKRS) program must be running in
FASPAC on the host server before you can transmit the data from the
TRAKKER.
These procedures are described in Chapter 3.
FPD/318-03 2-27
LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS
Bar Code Labels
The efficiencies and accuracy gained by using scanning technology in a
distribution facility is based on the use of bar coded information. The TRAKKER
terminal is capable of scanning a bar code and transmitting that information to
the FASPAC system.
Therefore, bar coded information should be in place to identify each unique
inventory storage location within a distribution facility. Each container of
inventory product should be identified with a bar coded tag. (The FASPAC
tagging system has been developed to fulfill this requirement.) If the TRAKKER
is to be used in support of a bin-stocking program, bar coded bin labels should be
in place at the customer site.
FASPAC uses the following label types in normal TRAKKER-based
warehousing, manufacturing, and customer bin stocking operations:
• Customer Contract Label, for remote (off-site) locations
• Customer Bin Label, for remote (off-site) locations
• Location Label, for local (on-site) locations
• Container Tag Label, for local (on-site) locations
These label types are discussed in the following sections.
For detailed instructions for creating labels, refer to the Faspac Bar Code
Implementation Guide.
2-28 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Remote (Off-Site) Locations
Customer Contract Label
This is an example of a customer contract label that you can set up to save time
entering customer, contract, purchase order, and sales person information.
Customer Bin Label
This is an example of a customer bin label created by FASPAC. By scanning the
bar coded bin label, you can identify the customer’s part that is assigned to the
bin.
Bin labels can be created using various formats. Information printed on each
label is obtained from the customer’s contract. Smaller versions of this label may
be required as dictated by the size of the label area on the container.
FPD/318-03 2-29
BAR CODE LABELS
Local (On-Site) Locations
Location Label
This is an example of a rack location label, which is typically on 4” x 6” label
stock. Smaller versions may be required depending on the size of the label area.
Information printed on this label is:
DESCRIPTION HUMANREADABLE
BAR CODED
Inventory storage location. Recommended formatfor coding each location is ZARRSBX where:
Z Identifies a zone
A Identifies aisle
RR Identifies rack within the aisle
S Identifies shelf in the rack
B Identifies bin location on the shelf
X Identifies location within bin (optional0
Yes Yes
Here is an example of a shelf location label:
2-30 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
Container Tag Label
This is an example of an inventory container label created by FASPAC. By
scanning the bar coded tag number, you have access to all of the detailed
information about the contents of the container.
This information was entered in FASPAC at the time the item was received.
Smaller versions of this label may be required as dictated by the size of the label
area on the container.
Information printed on this label typically includes the following:
DESCRIPTION HUMAN READABLE BAR CODED
FASPAC Tag Number Yes Yes
FASPAC Tag Number Data Identifier (DT) No Yes
Part Number Yes Yes
Part Number Data Identifier (P) No Yes
Part Description Yes No
Quantity Yes Yes
Quantity Data Identifier (Q) No Yes
FPD/318-03 2-31
BAR CODE LABELS
2-32 FPD/318-03
USING THE TRAKKER FOR THE FIRST TIME
3Operation
This chapter explains how to use the FASPAC application
programs on the TRAKKER, and how to transmit information
to FASPAC on the host server.
Information collected in a TRAKKER terminal must be uploaded to FASPAC.
A TRAKKER Communications Dock or TRAKKER Optical Link Adapter is
required to support these communications.
Here is a typical sequence of events that would take place using a TRAKKER
terminal:
1. Go to the location where information is to be gathered. This may be:
• A customer’s site where the FasTrak CSO application is used to
collect information for bin restocking (typically at remote sites).
• A distribution facility where the FasTrak CSATL application is
used to record the locations of product that is being put away
(local site).
• A distribution facility where the FasTrak CSPHY application is
used to record the items and respective quantities in conjunction
with taking a physical inventory (local site).
2. Select the appropriate FasTrak application program: Convert Scan
Orders (cso), Scan Putaway (csatl), or Scan Physical Inventory (csphy).
3. Collect the required data using the TRAKKER bar code scanner and
keyboard.
Records are accumulated in one text file per program. That is, one file
for cso, one for csatl, and one for csphy.
FPD/318-03 3-1
4. Make sure that the Upload From Trakker To Host (TRAK/TKRS)
program is running on the FASPAC server.
5. Place the TRAKKER in the communications dock and select the
Transmit menu option.
Only one text file is transmitted at a time from each program.
6. After the data has been transferred to FASPAC, clear it from the
TRAKKER and start collecting new data.
Note: If you do not clear the text file after you transmit to FASPAC,
subsequent records will be added to the file. When you transmit the file
later, FASPAC will end up with duplicate records.
7. Process the files in FASPAC using the Process Trakker Files
(TRAK/TKKR) program.
The operation procedures are divided into sections for remote (off-site) operation
and local (on-site) operation situations.
The following miscellaneous procedures are discussed at the end of the chapter:
• Checking the battery power
• Changing the main battery
• Setting the date and time
• Adjusting the beep volume
• Adjusting the screen display contrast
• Checking the disk space on the TRAKKER’s hard drive
3-2 FPD/318-03
OPERATION
Upload from Trakker to Host(UTIL/TRAK/TKRS)
Before you transmit data from the TRAKKER terminal to FASPAC, run this
program to open the host serial port and set up FASPAC to receive the files.
1. From a FASPAC menu, type UTIL/TKRS and press Return. The
following screen is displayed.
2. In the Trakker Device Name field, type the host port number and press
Return. This is the number that you noted on page 2-13.
3. In the Is This a Modem Port field, enter N if modems are not being used
to connect to FASPAC.
Enter Y if modems are being used to connect to FASPAC.
Note: You cannot use this port for both direct connect and modem
connect at the same time.
FPD/318-03 3-3
UPLOAD FROM TRAKKER TO HOST (UTIL/TRAK/TKRS)
A screen similar to the following example will be displayed.
4. Leave the screen as it is and run the Transmit programs on the
TRAKKER after you have collected data.
5. When you are finished uploading data to FASPAC, press Ctrl-C to exit
Kermit and the TKRS program, and then press Return. The FASPAC
menu will be displayed.
3-4 FPD/318-03
OPERATION
Remote Operation
All FasTrak programs can be used for remote operations. The Convert Scanned
Order program is used to collect order information at customer facilities.
Convert Scan Orders Menu (cso.bin)
The Convert Scanned Orders program has options to add new data, browse
through data that has already been collected, and transmit the data to FASPAC.
From the Main Menu, press 1. The TRAKKER initializes and displays the
following menu:
These menu options are described below. Screen samples are for cso1. If you
downloaded another version of cso, refer to the online Help in the TRAKKER.
1 Add
Use this option to scan the contract bin labels or enter the information manually.
The data is collected and stored in the TRAKKER until you transmit it to
FASPAC.
A customer’s contract must already be established before the data is processed
using the Process Trakker Files (TRAK/TKKR) program in FASPAC. The
TKKR program will verify the customer and contract information. If the
information is not valid, an error report is printed.
Note: Make sure you set the date in the TRAKKER between the start and end
dates of the contract, or all the data you scan will print on the error report.
Note: If you are entering information instead of scanning it, press ; after you
type the data in each field.
FPD/318-03 3-5
REMOTE OPERATION
1. From the CSO menu, press 1. The following screen is displayed.
2. In the CUS field, scan or enter a customer number.
3. In the CON field, scan or enter a contract number.
4. In the PO# field, scan or enter a purchase order number.
5. In the SP# field, scan or enter operator initials. A second Add screen is
displayed.
6. In the ITM field, scan or enter an item number.
7. In the QTY field, scan or enter a quantity for the item.
The cursor returns to the ITM field.
8. Enter more items and quantities, or press F4 to return to the previous
screen (CSOR11). You can also press F2 to return to the previous screen
without backing up through the fields.
9. Add more records, or press F4 to return to the CSO menu.
3-6 FPD/318-03
OPERATION
2 Browse
Use this option to view data already collected in the terminal.
1. Press 2 from the CSO menu or F3 from the second Add screen
(CSOR12). The following screen is displayed with no data.
2. Use the following commands to display records:
a) Press S or F3 to display the first record in the file.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
b) Press E to display the last record in the file.
c) Press F2 to display the previous record.
d) Press F3 to display the next record.
3. To find a specific record:
a) Press F5. The following screen is displayed.
b) Type the record number and press ;.
Note: The numbers are assigned to records sequentially as they are
scanned or entered. They are not displayed on the screen.
FPD/318-03 3-7
REMOTE OPERATION
4. To delete a displayed record:
a) Press D. A delete prompt is displayed at the top of the screen.
b) Press Y to delete the record, or N to quit the delete process.
5. When finished with this screen, press F4 to return to the CSO menu.
3 Transmit
Use this option when you are ready to transmit the data to FASPAC.
Note: Make sure that TKRS is running in FASPAC on the host server.
1. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not seated properly. Remove it and insert it in
the dock again.
2. From the CSO menu, press 3. The following screen is displayed.
3. Press N to stop the Transmit program and return to the CSO menu.
Press Y to transmit records.
3-8 FPD/318-03
OPERATION
The TRAKKER initializes and the following screen is displayed.
4. Press N if modems are not being used to connect to FASPAC.
Press Y if modems are being used to connect to FASPAC. You are asked
if you want to dial the FASPAC host’s modem phone number (displayed
at the bottom of the screen).
5. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
When transmission starts, the following screen is displayed:
The Transmit Status Light (��) on the communications dock flashes
green when data is being transmitted to the host.
FPD/318-03 3-9
REMOTE OPERATION
6. When transmission is complete, you are asked if you want to delete the
TRAKKER file.
If transmission completed successfully, we recommend that you delete
the file. Otherwise, any new scanned records are added to the file, and
FASPAC will have duplicate records when you retransmit the file.
Note: If transmission did not complete, a “Naked 0” error message will
be displayed. Refer to Chapter 4, Troubleshooting.
If you were using a modem, it will automatically hang up.
The CSO menu will be redisplayed when this program is finished.
3-10 FPD/318-03
OPERATION
Local Operation
The TRAKKER terminal uses the following FasTrak application programs at
your facilities:
• Scan Putaway (csatl), used when items are moved from one location to
another within a warehouse.
• Scan Physical Inventory (csphy), used to count items in a warehouse.
Scan Putaway Menu (csatl0.bin)
The Scan Putaway Menu has options to add new data, browse through data that
has already been collected, and transmit the data to FASPAC.
From the Main Menu, press 2. The TRAKKER initializes and displays the
following menu.
These menu options are described below.
1 Add
Use this option to relocate tagged product from its present location to a new
location. It relocates the total quantity associated with the tag; partials cannot be
scanned and only the new location is scanned.
Scan the bar code labels or enter the information manually. The data is collected
and stored in the TRAKKER until you transmit it to FASPAC.
Note: If you are entering information instead of scanning it, press ; after you
type the data in each field.
FPD/318-03 3-11
LOCAL OPERATION
1. From the Scan Putaway menu, press 1. The following screen is
displayed.
2. In the LOCATION field, scan or enter the new location.
3. In the TAG # field, scan or enter the tag number.
The cursor remains in the TAG # field.
4. Enter more tag numbers, or press F4 to return to the LOCATION field
and add more locations.
5. Press F4 to return to the Scan Putaway menu.
2 Browse
Use this option to view data already collected in the terminal.
1. Press 2 from the Scan Putaway menu or F3 from the Add screen
(CSTG11). The following screen is displayed with no data.
2. Use the following commands to display records:
a) Press S or F3 to display the first record in the file.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
b) Press E to display the last record in the file.
c) Press F2 to display the previous record.
d) Press F3 to display the next record.
3-12 FPD/318-03
OPERATION
3. To find a specific record:
a) Press F5. The following screen is displayed.
b) Type the record number and press ;.
Note: The numbers are assigned to records sequentially as they are
scanned or entered. They are not displayed on the screen.
4. To delete a displayed record:
a) Press D. A delete prompt is displayed at the top of the screen.
b) Press Y to delete the record, or N to quit the delete process.
5. When finished with this screen, press F4 to return to the Scan Putaway
menu.
FPD/318-03 3-13
LOCAL OPERATION
3 Transmit
Use this option when you are ready to transmit the data to FASPAC.
Note: Make sure that TKRS is running in FASPAC on the host server.
1. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not inserted properly. Remove it and insert it in
the dock again.
2. From the Scan Putaway menu, press 3. The following screen is
displayed.
3. Press N to stop the Transmit program and return to the Scan Putaway
menu.
Press Y to transmit records. The TRAKKER initializes and the following
screen is displayed:
4. Press N if modems are not being used to connect to FASPAC.
Press Y if modems are being used to connect to FASPAC.
3-14 FPD/318-03
OPERATION
You are asked if you want to dial the FASPAC host’s modem phone
number (displayed at the bottom of the screen).
5. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
When transmission starts, the following screen is displayed:
The Transmit Status Light (��) on the communications dock flashes
green when data is being transmitted to the host.
6. When transmission is complete, you are asked if you want to delete the
TRAKKER file.
If transmission completed successfully, we recommend that you delete
the file. Otherwise, any new scanned records are added to the file, and
FASPAC will have duplicate records when you retransmit the file.
Note: If transmission did not complete, a “Naked 0” error message will
be displayed. Refer to Chapter 4, Troubleshooting.
If you were using a modem, the modem will automatically hang up.
The Scan Putaway menu will be redisplayed when this program is finished.
FPD/318-03 3-15
LOCAL OPERATION
Scan Physical Inventory Menu (csphy.bin)
The Scan Physical Inventory Menu has options to add new data, browse through
data that has already been collected, and transmit the data to FASPAC.
From the Main Menu, press 3. The TRAKKER initializes and displays the
following menu.
These menu options are described below.
1 Add
Using the TRAKKER for loading inventory counts simply replaces the use of the
FASPAC Count Entry By Item (PAY/CEI) and Count Entry By Location
(PAY/CEL) programs. All of the steps for normal physical count processes
remain the same and must still be performed.
The TRAKKER does not do any of the counting; it simply records item numbers,
locations, and quantities. See the FASPAC Volume 2 Inventory Reference
Manuals for more information about the physical inventory process.
Note: If you are entering information instead of scanning it, press ; after you
type the data in each field.
1. From the Scan Physical Inventory menu, press 1. The following screen is
displayed.
2. In the WAREHOUSE # field, scan or enter the warehouse number.
3-16 FPD/318-03
OPERATION
3. In the YOUR INITIALS field, scan or enter your initials. A second Add
screen is displayed.
4. In the MODE field, scan or enter the mode: T for Tag or L for Lot.
5. In the LOC field, scan or enter the location.
6. In the TAG/LOT# field, scan or enter the tag or lot number, depending
on the mode entered in the MODE field.
7. In the QTY field, scan or enter the quantity for the tag or lot number.
The cursor returns to the TAG/LOT#.
8. Enter another tag/lot number and quantity, or enter another mode and
location. Use the following additional function keys:
• Press F2 to return to the first Add screen (CSPH11).
• Press F4 to move the cursor back a field and ultimately to the
previous screen.
• Press F5 to move the cursor back a field. It does not go back to the
previous screen.
9. When finished, press F4 to return to the Scan Physical Inventory menu.
2 Browse
Use this option to view data already collected in the terminal.
1. Press 2 from the Scan Physical Inventory menu or F3 from the second
Add screen (CSPH12). The following screen is displayed with no data.
FPD/318-03 3-17
LOCAL OPERATION
2. Use the following commands to display records:
a) Press S or F3 to display the first record in the file.
Note: The first record displayed in the file is a Header record used for
FASPAC processing.
b) Press E to display the last record in the file.
c) Press F2 to display the previous record.
d) Press F3 to display the next record.
3. To find a specific record:
a) Press F5. The following screen is displayed.
b) Type the record number and press ;.
Note: The numbers are assigned to records sequentially as they are
scanned or entered. They are not displayed on the screen.
4. To delete a displayed record:
a) Press D. A delete prompt is displayed at the top of the screen.
b) Press Y to delete the record, or N to quit the delete process.
5. When finished, press F4 to return to the Scan Physical Inventory menu.
3-18 FPD/318-03
OPERATION
3 Transmit
Use this option when you are ready to transmit the data to FASPAC.
Note: Make sure that TKRS is running in FASPAC on the host server.
1. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not properly. Remove it and insert it in the
dock again.
2. From the Scan Physical Inventory menu, press 3. The following screen is
displayed.
3. Press N to stop the Transmit program and return to the Scan Physical
Inventory menu.
Press Y to transmit records. The TRAKKER initializes and the following
screen is displayed:
4. Press N if modems are not being used to connect to FASPAC.
Press Y if modems are being used to connect to FASPAC.
FPD/318-03 3-19
LOCAL OPERATION
You are asked if you want to dial the FASPAC host’s modem phone
number (displayed at the bottom of the screen).
5. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
When transmission starts, the following screen is displayed:
The Transmit Status Light (��) on the communications dock flashes
green when data is being transmitted to the host.
6. When transmission is complete, you are asked if you want to delete the
TRAKKER file.
If transmission completed successfully, we recommend that you delete
the file. Otherwise, any new scanned records are added to the file, and
FASPAC will have duplicate records when you retransmit the file.
Note: If transmission did not complete, a “Naked 0” error message will
be displayed. Refer to Chapter 4, Troubleshooting.
If you were using a modem, the modem will automatically hang up.
The Scan Physical Inventory menu will be redisplayed when this program is
finished.
3-20 FPD/318-03
OPERATION
Connection Failures
If the TRAKKER fails to connect properly, you will receive a
non-acknowledgment error (“Naked 0”). A screen similar to the following will be
displayed.
Check the following items:
• If modems are being used, check that the phone number is correct.
• Check that TKRS is running on the host if you are using direct connect or
modem connect.
• If modems are being used, make sure that you entered Y to modem
connect in TKRS.
• Check that all cables and plugs are securely connected.
• Check that the correct connector is being used (see Appendix F).
FPD/318-03 3-21
LOCAL OPERATION
Process Trakker Files (UTIL/TRAK/TKKR)
After the data has been successfully transmitted to FASPAC, use this program to
process the cso, atl, and phy files in FASPAC. You can select one type of file to
process or select all of them to process at once.
After each program has run, a report is printed on the Other printer specified in
your printer settings.
CSO Files
To process Convert Scanned Order (cso) files, follow these steps.
1. From a FASPAC menu, type TRAK/TKKR and press Return.
The Process TRAKKER files screen is displayed.
2. Type CSO or ALL (to list all files) and press Return.
3-22 FPD/318-03
OPERATION
The Selection screen is displayed.
The columns in this screen are:
• Sel—The selection number.
• Type—The type of data record: Convert Scanned Order (CSO),
Assign Tag to Location (ATL), or Physical Inventory (PHY).
• Version—The version number of the record (for example, 1 =
cso1).
• Description—The description of the record type.
• Count—The number of records that have been received for that
file type.
• Status—The processing status of the records:
Wait = have not been selected for processing
SELECTED = have been selected for processing.
3. Select one or more files to process by entering the number from the Sel
column. In this example, we entered 3 for cso1 records.
FPD/318-03 3-23
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The status for line 3 changed to SELECTED.
4. Type Q and press Return.
The Confirmation screen is displayed.
5. Press Return to accept y to continue.
3-24 FPD/318-03
OPERATION
The Convert Scanned Orders screen is displayed.
6. Type Y and press Return.
Quotes or orders are created for each data record and an error report is
printed.
When the process is finished, the FASPAC menu is displayed.
If the selected data file is processed successfully (that is, a quote is created for at
least one item), it is automatically deleted from FASPAC.
FPD/318-03 3-25
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
CSO Error Report
When the CSO process is finished, an error report is printed that lists the
following information:
• Quote and order numbers
• Customer, contract, and PO numbers
• Items and quantities
• Error messages, if any
If there are any errors, a quote may be created but an order will not be created.
You will have to review the report and manually add the items with errors to the
quote in Order Desk (OD).
Remember, if even one quote is created for at least one item, the data file is
considered to have been successfully processed and it is automatically deleted
from FASPAC.
The following examples show the CSO screen and error report. Note that quote
1365 was created for three line items.
3-26 FPD/318-03
OPERATION
FPD/318-03 3-27
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
COMPANY: 10 BEST FASTENERS, INC. PAGE 1
RUN ID: CSO 1 CONVERT SCANNED ORDER ERROR REPORT 08/09/99
RUN BY: WPD 14:41:18 08/09/99
QUOTE LINE CUSTOMER CONTRACT PO NUMBER DATE TIME SALESMAN WHSE
ITEM QUANTITY AVAILABLE ERROR MESSAGE
===============================================================================================================================
*E* 9591 001 H78654 08/09/99 13:03:50 01 02
HCS75C100ZINCYELLOWPLATING 1500 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 H78654 08/09/99 13:04:00 01 02
HCS12550 2500 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 H78654 08/09/99 13:04:11 01 02
HCS10050 2000 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 H78654 08/09/99 13:04:14 01 02
HCS7550 2000 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 H78654 08/09/99 13:04:16 01 02
HCS5050 2000 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 H78654 08/09/99 13:04:19 01 02
HCS3750 1500 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 H78654 08/09/99 13:04:21 01 02
HCS2550Z 5000000 0 Unable To Figure Out Item No. In Order To Read Item
*E* 9591 001 001 H78654 08/09/99 13:04:33 01 02
75C100HCS9Y 1500 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:04:34 01 02
125C50HCS8Z 2500 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:04:36 01 02
100C50HCS8Z 2000 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:04:38 01 02
75C50HCS8Z 2000 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:04:40 01 02
50C50HCS8Z 2000 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:04:42 01 02
37C50HCS8Z 1500 0 Item Not Found In Inventory Whse Master File (IM02)
1365 001 9591 001 001 H78654 08/09/99 13:04:50 01 02
25C50HCS8Z 5000000 106100
*E* 9591 001 001 H78654 08/09/99 13:04:55 01 02
00007 1500 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:04:57 01 02
00006 2500 0 Item Not Found In Inventory Whse Master File (IM02)
002
00005 2000 106100
*E* 9591 001 001 H78654 08/09/99 13:05:06 01 02
00004 2000 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:05:08 01 02
00003 2000 0 Item Not Found In Inventory Whse Master File (IM02)
*E* 9591 001 001 H78654 08/09/99 13:05:10 01 02
00002 1500 0 Item Not Found In Inventory Whse Master File (IM02)
003
00001 5000000 4200
ORDER NOT CREATED BECAUSE OF ERRORS
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Which Warehouse is Used
Orders are created for warehouses according to the following specifications:
• If there is no contract for the customer, the CSO program uses the primary
warehouse specified for the customer in the Customer Processing
Maintenance (CP/MAI) program.
• If there is a contract for the customer:
– If you entered ALL contracts in the TRAKKER, the CSO program
searches the Contract file for that customer. When it finds the first
item, it uses the warehouse specified for that item in the contract for
the entire order.
Note: The correct pricing for all other items will be taken from
their respective contracts.
– If you entered a specific contract number in the TRAKKER and a
warehouse is specified in that Contract file, the CSO program uses
that warehouse.
– If you entered a specific contract number in the TRAKKER and
ALL warehouses are specified in that Contract file, the CSO
program creates the order for the primary warehouse specified in
the Customer Master record.
– If you entered ALL contracts in the TRAKKER and all contracts for
the customer specify ALL warehouses, the CSO program creates
the order for the primary warehouse specified in the Customer
Master record.
Where does the Pick List Print
Pick lists are not automatically printed during the CSO process; you must print
them using Pick List Print (OP/OPL/PLP).
After the orders are created in the appropriate warehouses, the pick lists are
printed on the pick list printer specified in Warehouse Address Maintenance
(PO/POM/WAM) If a pick list printer is not specified in PO/POM/WAM, pick
lists are printed on the default printer for the warehouse.
3-28 FPD/318-03
OPERATION
ATL Files
To process Assign Tag to Location (atl) files, follow these steps.
1. From any FASPAC menu, type TRAK/TKKR and press Return.
The Process TRAKKER files screen is displayed.
2. Type ATL or ALL (to list all files) and press Return.
The Selection screen is displayed.
3. Select one or more files to process by entering the number from the Sel
column. In this example, we entered 2 for ATL records.
FPD/318-03 3-29
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The status for line 2 changed to SELECTED.
4. Type Q and press Return.
The Confirmation screen is displayed.
5. Press Return to accept y to continue.
3-30 FPD/318-03
OPERATION
The Convert Scanned Assigned Tag Locations screen is displayed.
6. Enter the number of the warehouse from where the files were uploaded.
7. The cursor skips the Update file prompt because it automatically uses Y.
The Tag records will be updated and the report will be printed. However,
records with errors will not be updated.
8. Enter Y if you want item descriptions to print on the report.
The screen shows the number of records processed.
When the program is finished, this screen is closed and the FASPAC menu is
displayed.
FPD/318-03 3-31
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
ATL Report
When the ATL process is finished, a report is printed that lists the following
information for each Tag Record.
• Tag Record Number
• Old Location
• New Location
• Error messages, if any
Error Messages
Below are Tag record error messages that may be printed on the report.
Error Rewriting Tag Record
Call the FASPAC Customer Service Line immediately.
Invalid Item No in Tag
The item assigned to the Tag Record does not have an Item Warehouse
Record in the same warehouse as the Tag Record. Create the Item
Warehouse Record (IM/MAI). Update the location using either the Tag
Maintenance program (TAG/MAI) or the Assign Tag Locations program
(TAG/ATL).
3-32 FPD/318-03
OPERATION
COMPANY: 10 BEST FASTENERS, INC. PAGE 1
RUN ID: CSATL CONVERT SCANNED ASSIGNED TAG LOCATIONS
RUN BY: WPD 11:11:28 08/14/99
ITEM TAG NUMBER TAG QTY OLD LOC NEW LOC COMMENTS
===============================================================================================================================
8NWSA0Y 682 0 SHLF SHLF Warning: Status 3 Tag
#8 SAE FLAT WASHER ZC YELLOW
/M 100 10000 SHLF SHLF
UM = M
/PHOENIX KIT COMPONENT3 796 0 SHLF SHLF Warning: Status 3 Tag
PHOENIX
25C75HCS2 400 0 SHLF SHLF Warning: Status 3 Tag
1/4-20 X 3/4 HEX CAP SCREW GRADE 2
8NWSA0Y 682 0 SHLF SHLF Warning: Status 3 Tag
#8 SAE FLAT WASHER ZC YELLOW
8NWSA0Y 681 0 SHLF SHLF Warning: Status 3 Tag
#8 SAE FLAT WASHER ZC YELLOW
10F50MXF0Z/NPAT 672 22500 SHLF SHLF
10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
10F50MXF0Z/NPAT 669 15000 SHLF SHLF
10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
25NWSA0Y 666 11100 SHLF SHLF
1/4 SAE FLAT WASHER ZC YELLOW
25NWSA0Y 665 157300 SHLF SHLF
1/4 SAE FLAT WASHER ZC YELLOW
14D50TXP0Z/B 664 2000 SHLF SHLF
#14 X ½ PHIL PAN T/S TYPE “B” ZINC
/OT 6405OAX 652 1255 SHLF SHLF
10-24 NYL INSERT MACHINE SCR LOCKNUT YELLOW ZC
25C50HCS8Z 615 0 SHLF SHLF Warning: Status 1 Tag
1/4-20 X ½ HEX CAP SCREW GR 8 Z/P
End of Report
Whse No: 01
Records Processed: 13
Update file
Items With Warning Messages Will Be Updated
Invalid New Location
The location entered as the new location is not in the Location Master
File (TAG/SLM). Add the location to the Location master File. Update
the location using either the Tag Maintenance program (TAG/MAI) or
the Assign Tag Locations program (TAG/SATL).
Invalid Tag Number
The Tag Record is not in the Tag Master File. Determine the correct Tag
Record and update the location using either the Tag Maintenance
program (TAG/MAI) or the Assign Tag Locations program (TAG/ATL).
Item Frozen by Physical Inventory
One or more Count Records exist for this item. The location on the Tag
Record cannot be updated until the Count Records have been processed
or deleted (PHY).
New Location Frozen by Physical Inventory
The new location was used to create Count Records and has been flagged
as frozen in the location Master File (TAG/SLM). The location on the
Tag Record cannot be updated until the Count Records have been
processed or deleted (and the location is not longer flagged as frozen).
Old Location Frozen by Physical Inventory
The old location was used to create Count Records and has been flagged
as frozen in the Location Master File (TAG/SLM). The location on the
Tag Record cannot be updated until the Count Records have been
processed or deleted (and the location is no longer flagged as frozen).
FPD/318-03 3-33
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
PHY Files
To process Physical Inventory (phy) files, follow these steps.
1. From any FASPAC menu, type TRAK/TKKR and press Return.
The Process TRAKKER files screen is displayed.
2. Type PHY or ALL (to list all files) and press Return.
The Selection screen is displayed.
3. Select one or more files to process by entering the number from the Sel
column. In this example, we entered 1 for PHY records.
3-34 FPD/318-03
OPERATION
The status for line 1 changed to SELECTED.
4. Type Q and press Return.
The Confirmation screen is displayed.
5. Press Return to accept y to continue.
FPD/318-03 3-35
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
The Convert Scanned Physical Inventory program immediately runs.
The program automatically uses option 2 for Check & Create. It checks
to see if Item Stock Location records are frozen, and if so, creates
Physical Inventory records.
When the program is finished, this screen is closed and the FASPAC menu is
displayed.
PHY Report
When the PHY process is finished, a report is printed that lists the following for
each count record:
• Type Code (FT=FASPAC Tag Mode, FL = FASPAC Lot Mode)
• Warehouse number
• Tag or Log number
• Location
• Count Quantity
• Initials of person count entered by
• Error messages, if any
• Current quantity on hand (only for Type Code FT records.)
3-36 FPD/318-03
OPERATION
Error Messages
Below are error messages that may be printed on the report.
Note: If an error occurs for a count, you can manually enter that count in one of
the Count Entry programs after you have corrected the error.
Invalid Location
The location entered is not in the Location Master File (TAG/SLM). Add
the location to the Location master File. Update the location using either
the Tag Maintenance program (TAG/MAI) or the Assign Tag Locations
program (TAG/SATL).
Invalid Tag No
The Tag Record number entered for this count record is not valid
Invalid Warehouse
The warehouse number entered for this count record is not a valid
warehouse number
FPD/318-03 3-37
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
COMPANY: 10 BEST FASTENERS, INC. PAGE 1
RUN ID: CSPHY CONVERT SCANNED PHYSICAL INVENTORY 08/14/99
RUN BY: WPD 11:55:33 08/14/99
TY WH TAG/LOT NO LOCATION QTY BY MESSAGE ITEM
=================================================================================================================================
=
FT 01 672 SHELF 22500 BWH 10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
FT 01 669 F076 15000 BWH 10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC
FT 01 241 F076 100 BWH INVALID TAG NUMBER
FT 01 795 F076 400 BWH INVALID LOCATION
FT 01 795 F076 400 BWH INVALID LOCATION
FT 01 777 F076 1600 BWH INVALID LOCATION
FT 01 773 F076 3500 BWH INVALID LOCATION
FT 99 772 F076 9400 BWH INVALID WAREHOUSE
Lines with errors have not been updated
Item Not Frozen
The item associated with the Tag Record or FASPAC lot number entered
is not frozen and, therefore, not available to be included in the Physical
Inventory process.
No Available Tag
The count record was entered while in Lot Mode. Neither a Status 2 nor
a Status 3 Tag Record could be found with the location entered.
REF > 99999
More than 99,999 count entries exist. A maximum of 99,999 count
entries can be updated to the Count Records at one time.
Tag Status = 1
This count entry was made while in Tag Mode and a Status 1 Tag Record
was used. Counts can be entered only for Status 2 Tag Records.
3-38 FPD/318-03
OPERATION
ALL Files
You can process all files (cso, atl, and phy) at the same time by entering A for All
in the Selection screen.
The TKKR program will select all files and then run the Convert Scanned
Orders, Convert Scanned Assigned Tag Locations, and Convert Scanned
Physical Inventory programs one after the other.
You will be prompted for data entry when necessary, and the reports will be
printed for each program.
FPD/318-03 3-39
PROCESS TRAKKER FILES (UTIL/TRAK/TKKR)
Change the Modem Number
Use Modify Trakker Modem Number (UTIL/TRAK/TKRM) to change the
modem number in the INI files.
1. From any FASPAC menu, enter TKRM.
The following screen is displayed.
2. Type the new modem number and press Enter.
The change is saved and the program is closed.
3. To exit the program without changing the number, press CMD or SKIP.
Now load the new INI files to the TRAKKER following the instructions on
page 2-16.
3-40 FPD/318-03
OPERATION
Check the Battery Power
If the main battery pack charge is low, you should recharge it as soon as possible.
If you see the Battery icon or hear a beep every 15 seconds, the power is almost
exhausted. Use the following table to find out which battery is low or discharged.
WARNING WHAT IT MEANS WHAT YOU DO
The Battery icon turns onand stays on, and theterminal beeps every 15seconds.
The main battery pack islow; there may be 5 to 45minutes of power left.
Press q to turn the terminal off.
Either swap main battery packs, or place theTRAKKER in the dock to recharge the battery.
The main battery recharges in about one hour.
The Battery icon blinks. The backup battery is low. Press q to turn the terminal off.
Either swap main battery packs, or place theTRAKKER in the dock to recharge the battery.
The main battery pack will recharge the backupbattery.
If the backup battery is not recharged, replacethe main battery pack with the spare batterypack. Place the terminal in the dock again.
The backup battery recharges in about 18 hours.
The Battery icon blinksand the terminal beepsevery 15 seconds.
Both the main battery packand the backup battery arelow.
Immediately press q to turn the terminal off.
Replace the main battery pack with the sparebattery pack.
Place the terminal in the dock.
The main battery pack will recharge the backupbattery.
The backup battery recharges in about 18 hours.
Note: If the Battery icon blinks after both batteries have been charged, call
Faspac Technical Support.
FPD/318-03 3-41
CHECK THE BATTERY POWER
Recharging
To recharge the main battery, press q to turn off the TRAKKER and place it in
the communications dock, or place a battery in the battery charger.
Make sure the power indicator light on the dock turns green. If it is amber, the
TRAKKER is not seated properly. Remove the terminal and place it in the dock
again.
Because the battery charge typically lasts for one work day, you can leave the
TRAKKER in the dock overnight after you upload the data.
The main battery pack recharges the backup battery when necessary.
Note: Remember to turn the terminal off when recharging the batteries, or they
will not be charged.
Tips
Here are some tips to help you manage your terminal’s battery power while you
work.
• Keep the spare main battery pack charged and on hand so you can operate
the terminal with minimal interruption.
• Always keep a charged or partially charged main battery back in the
terminal. Without one, the backup battery will lose power and you will
lose any data.
• If you are not using the terminal for five minutes or longer, press q to
turn off the terminal.
3-42 FPD/318-03
OPERATION
Change the Main Battery Pack
This section describes the procedures for removing and installing the main
battery pack.
Remove the main battery pack:
1. Press q to turn off the terminal.
2. Lift the hand strap’s T-bar out of the T-bar opening on the bottom end of
the terminal, and move the strap out of the way.
3. Open the battery door by pushing down on the battery door latch and
sliding it toward the bottom end of the terminal.
4. Lift the battery door by the top edge and remove it from the terminal.
5. Slide the battery pack toward the bottom of the terminal.
FPD/318-03 3-43
CHANGE THE MAIN BATTERY PACK
6. Tilt the terminal and let the battery pack drop into your hand.
Install a battery pack:
1. Hold the battery pack with the flat side facing down and the arrow at the
top pointing to the top end of the terminal.
3-44 FPD/318-03
OPERATION
2. Place the battery pack in the battery compartment.
3. Hook the slots on the bottom of the battery pack into the slots on the
bottom of the battery compartment.
4. Slide the battery pack toward the top of the terminal until it locks on the
connectors inside the compartment. It must be all the way forward to
close the battery door.
5. Hook the bottom edge of the battery door into the case.
6. Push the door down to close it over the compartment.
7. Push the door latch down and slide it toward the top end of the terminal
to lock the door.
8. Insert the hand strap’s T-bar in the T-bar opening on the bottom end of
the terminal.
Caution: If the battery door does not close properly, do not force it. Remove it,
check that the wires are not in the way and that the main battery pack is correctly
installed, and then try again.
FPD/318-03 3-45
CHANGE THE MAIN BATTERY PACK
Set the Date and Time
Follow these steps to change the date and time on the TRAKKER.
1. From any FASPAC application program screen, scan the Test and
Service Mode bar code.
Test and Service Mode
*..-.**..-.*
To enter this mode manually, press ) y T 2 M.
The TRAKKER Main Menu screen is displayed.
2. Press { to move the cursor to the System Menu option and then press
;. The following screen is displayed.
3. Press { to move the cursor to the Set Date and Time option and then
press ;. The screen displays the current time and date for the
TRAKKER.
3-46 FPD/318-03
OPERATION
To move through the fields without changing them, press {.
a) Enter the new time in military format and include the seconds. You
can enter periods instead of the colons (:). For example, type
14.30.00.
b) Press { to move the cursor to the New date field.
c) Enter the new date in YYYY/MM/DD format. You can enter periods
instead of the slashes (/). For example, type 1999.07.15.
d) Press { to move the cursor to OK and then press ;. The System
Menu is redisplayed.
4. Press d to exit the System Menu and return to the Main Menu.
5. Press d to exit the Main Menu. The OK option will be highlighted.
6. Press ;. The FASPAC application program screen will be redisplayed.
If you want to check the changes, repeat these steps.
FPD/318-03 3-47
SET THE DATE AND TIME
Adjust the Beep Volume
The TRAKKER has five levels of beep volumes, including off. You can adjust
the beep volume by scanning these bar codes. Each time you scan a bar code the
volume is adjusted by one increment.
Raise Beep Volume
*$+BV9**$+BV9*
Lower Beep Volume
*$+BV8**$+BV8*
To adjust the beep volume manually, press ( +. Each time you press these
keys the volume is adjusted louder by one increment, then it turns off, then it
starts over at the quietest level.
3-48 FPD/318-03
OPERATION
Adjust the Screen Display Contrast
The TRAKKER has eight levels of screen contrast. You can adjust the contrast
by scanning the following bar codes. Each time you scan a bar code the contrast
is adjusted by one increment.
Lighter Display Contrast
*$+DJ8**$+DJ8*
Darker Display Contrast
*$+DJ9**$+DJ9*
To adjust the contrast manually, press ) +. Each time you press these keys the
contrast is adjusted darker by one increment. When it reaches the darkest level, it
starts over at the lightest level.
You can also temporarily turn on the back light in dimly-lit environments by
pressing +. It stays on until you press + again, or until a preset time limit is
reached.
Note: The back light uses battery power at a faster rate.
FPD/318-03 3-49
ADJUST THE SCREEN DISPLAY CONTRAST
Check Disk Space
Follow these steps to go the File Manager and check the available disk space on
the TRAKKER.
1. From any FASPAC application program screen, scan the Test and
Service Mode bar code
Test and Service Mode
*..-.**..-.*
To enter this mode manually, press ) y T 2 M.
The TRAKKER Main Menu is displayed.
2. Press { to move the cursor to the System Menu option and then press
;. The following menu is displayed.
3. Press ; on the File Manager option. The following screen is
displayed.
3-50 FPD/318-03
OPERATION
4. Press ; to select the C drive. The screen displays a list of all programs
loaded on the TRAKKER and the disk space information.
5. Press [ and { to move the cursor up and down line by line. When you
reach the last item, the next screen is displayed. The arrow at the bottom
of the screen indicates that more items will be displayed.
xxxxxxxx Bytes Free—This is displayed at the bottom of the list and
varies according to the number and size of the programs loaded, and the
number of records scanned per program.
Caution! Never delete any of the files displayed in the File Manager. Clear the
files during the Transmit process after you have uploaded scanned data to
FASPAC.
To exit the File Manager, press { to move the cursor to CSOMAIN.BIN and
press Enter.
The FasTrak Main Menu is displayed.
FPD/318-03 3-51
CHECK DISK SPACE
3-52 FPD/318-03
OPERATION
4Troubleshooting
This chapter describes problems you may encounter while
operating your TRAKKER terminal, and the solutions.
Typical Problems
“CSP API” is displayed on the TRAKKER screen
Something was scanned or entered that the TRAKKER did not
understand. If you were trying to scan a Run bar code (such as “Run
csomain.bin”), scan the Enable Code 93 and Save Configuration bar
codes, and then rescan the Run bar code.
Enable Code 93
*$+CF1**$+CF1*
Save Configuration in Flash Memory
*.+1**.+1*
FPD/318-03 4-1
Date and time are displayed on the TRAKKER screen
If you inadvertently go to the TRAKKER operating system (OS) by
pressing 5 from the FASPAC Main Menu, you will see a screen with the
date and time.
To return to the FASPAC Main Menu, scan the following bar codes, in
this order:
Enable Code 93
*$+CF1**$+CF1*
Save Configuration in Flash Memory
*.+1**.+1*
Date or time is not correct
Follow the instructions for setting the date and time on page 3-46.
INID or T24XX error message is displayed on the TRAKKER screen
To receive files on the TRAKKER, the t24xx.bin, csomain.bin, and
inid.ini files must be present. If these files are not present, they must be
loaded using the FileCopy Utility. Refer to Appendix B for instructions.
“Missing INI file” error message is displayed on the TRAKKER screen
Run the Receive program and select option 4 to download the INI files
from FASPAC. Then download the appropriate BIN file (CSO, CSATL,
or CSPHY).
4-2 FPD/318-03
TROUBLESHOOTING
“Naked 0” is displayed on the TRAKKER screen
Naked 0 refers to a non-acknowledgment.
Check the following items:
• If modems are being used, check that the phone number is correct.
• Check that TKRS or TKRD is running on the host if you are using
direct connect or modem connect.
• If modems are being used, make sure that you entered Y to
modem connect in TKRS or TKRD.
• Check that all cables and plugs are securely connected.
• Check that the correct connector is being used (see Appendix F.)
TRAKKER does not boot
Hardware service is needed. Call the FASPAC Customer Service Line.
“Write Data!!!” is displayed on the TRAKKER screen
The TRAKKER is full. Transmit the data files to the host server. Make
sure that you delete the data files after a successful transmission.
Note: Rescan the last record you scanned after the files have been
transmitted to the host server. It was not written to the file because of this
error.
FPD/318-03 4-3
TYPICAL PROBLEMS
Reboot the TRAKKER
If the terminal does not respond to any keystrokes, you can reset it by scanning
the following bar code:
Reset
*-.**-.*
The TRAKKER will re-initialize and the FASPAC application program will
restart.
If the terminal still does not respond, follow these steps to reboot it:
1. Place the TRAKKER on a flat surface.
2. Press q to turn off the terminal. Continue with the next step even if it
will not turn off.
3. Firmly press and hold ) ; simultaneously, and at the same time
press q. Release all three keys.
Tip: Press the left side of the ; key.
The scanner LED indicators and the terminal will turn off.
4. Press q to turn on the terminal.
The Boot Menu will be displayed. If the Boot Menu does not appear, the
reboot sequence did not work. Repeat steps 2 and 3.
5. From the Boot Menu, press B.
The terminal will reboot and the FASPAC application program will be
displayed.
6. Check the date and time by following the instructions on page 3-46.
Reset them if necessary.
If rebooting the terminal still does not resolve the problem, call the FASPAC
Customer Service Line.
4-4 FPD/318-03
TROUBLESHOOTING
Appendix A
Modem Connect
This appendix describes the procedures for connecting to the FASPAC host
server if you are using modems (modem connect). This configuration is typically
used at remote sites.
Note: It will take longer to download files when you are using modem connect
than when you are using direct connect.
FPD/318-03 A-1
Note: This appendix assumes that you have read Chapter 1, Overview of the
TRAKKER and Chapter 2, Using the TRAKKER for the First Time.
These are the steps for connecting the TRAKKER to your FASPAC host server:
1. Schedule a time with Faspac to set up the connections.
2. Test the connection by downloading the communication program files
(INI files) from FASPAC to the TRAKKER.
Contact the FASPAC Customer Service Line
Call the FASPAC Customer Service Line to schedule a time to perform the
following tasks:
• Determine which FASPAC host server port to use and how to configure it.
You and the FASPAC Customer Service Representative will select a host
server port for use. The Customer Service Representative will create the
host port ID number. You use the ID number to identify the TRAKKER in
upload and download activities. Write it in the space below:
Host port number = ______________________
• Set up the connection to the host server.
• Use the cables and connectors described in Appendix F.
• Test the connection by downloading the communication programs (INI
files) from FASPAC to the TRAKKER.
A-2 FPD/318-03
APPENDIX A
Establish FASPAC to TRAKKER Communications
The FASPAC communication programs (INI files) must now be downloaded to
the TRAKKER. Do this while you are still on the phone with Faspac Technical
Support to test the modem connection.
There are three steps:
1. Run the Download from Host to Trakker (UTIL/TRAK/TKRD) program
on the FASPAC host server.
2. Place the TRAKKER in the dock and run the Receive program.
3. Verify that the modem connection is working properly by downloading
the INI files from FASPAC to the TRAKKER.
Download from Host to Trakker (UTIL/TRAK/TKRD)
Use this program to open the host server port and set up FASPAC to send files to
the TRAKKER.
1. From any FASPAC menu, type TRAK and press Return. The Trakker
Applications menu is displayed.
FPD/318-03 A-3
MODEM CONNECT
2. Type TKRD and press Return. The following screen is displayed.
3. In the Trakker Device Name field, enter the host port number that was
determined when Faspac Technical Support helped set up your port (see
page A-2).
4. In the Is This a Modem Port field, enter Y.
The Kermit communication program starts and displays a screen similar
to the following example. It will vary according to your version of the
Kermit software.
FASPAC is now ready to send files to the TRAKKER. Leave the screen as it is
and run the Receive Menu program on the TRAKKER.
A-4 FPD/318-03
APPENDIX A
Download the INI Files
The INI files must be downloaded to the TRAKKER before the program files
(BIN files). The INI files are necessary for running the transmit programs; they
tell the TRAKKER which program files to receive and where to put them.
1. If you are using a communications dock, place the TRAKKER in it.
2. Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not seated properly. Remove it and insert it in
the dock again.
3. The FASPAC Main Menu is displayed.
4. Press 4. The Receive Menu is displayed.
5. From the Receive Menu, press 1 to download all INI files to the
TRAKKER. The following screen is displayed.
FPD/318-03 A-5
MODEM CONNECT
The TRAKKER initializes and the following screen is displayed:
6. Press Y. You are asked if you want to dial the FASPAC host’s modem
phone number (displayed at the bottom of the screen).
7. Press ; to dial the displayed modem number, or type a different
number and press ;.
Note: If you want to permanently change the modem telephone number,
see page 3-40.
If the connection between the TRAKKER and the FASPAC host server
is working properly, the following screen will be displayed when
transmission starts.
The various file names and packet sizes will be displayed.
When transmission is complete, the modem hangs up, the TRAKKER
re-initializes, and the FASPAC Main Menu is displayed.
If transmission was not successful, a “Naked 0” error message will be displayed.
A-6 FPD/318-03
APPENDIX A
Connection Failures
If the there is a connection failure error message, call the FASPAC Customer
Service line and check the following:
• Make sure BOTH modems are configured correctly according to the
following table.
AT COMMAND RESPONSE DESCRIPTION
at ok Verify connection with modem
at&c0 ok Force Carrier Detect High
at&e0 ok V.42 non-error correction mode
at&e3 ok Flow control disabled
at&e12 ok Pacing Disabled
at&e14 ok Data compression disabled
at&s0 ok Force DSR high (on)
at#f0 ok No fallback when on line
at$sb2400 ok Set serial port to 2400 bps
at$mb2400 ok Originate call at 2400 bps
atq0 ( Remote only) ok Enable result codes
atq2 ( Host only) ok Enable no-response answer mode
ats0=1 ok Disables auto answer completely
atx4 ok Extended result codes
at&w0 ok(after 2-3 seconds)
Save configuration to modem
Note: You will not see what you type; this is normal.
• Make sure the port/modem connection is not being used with a 9445
TRAKKER.
• Make sure you used the correct connector (see Appendix F) in the
communications dock.
• Check that TKRD is running on the FASPAC host server.
• Make sure that you entered Y to the Modem Connect prompt in TKRD.
• Check that all cables and plugs are securely connected.
FPD/318-03 A-7
MODEM CONNECT
Close the FASPAC Server Port
After you have finished downloading the files to the TRAKKER, press Ctrl-C
on the FASPAC server. This closes Kermit and redisplays the FasTrak menu.
Now refer to Chapter 3, Operation, for information about using the TRAKKER:
running the programs and uploading files from the TRAKKER to FASPAC. Be
sure to enter Y to all prompts for Modem Connect.
A-8 FPD/318-03
APPENDIX A
Appendix B
Install Communications Software
You received two floppy disks that contain the appropriate FasTrak programs
and the TRAKKER Antares FileCopy Utility. These are to be installed on a PC.
There are two steps to this process:
1. Install the files from the disks to the PC.
2. Download the program files from the PC to the TRAKKER.
This procedure sets the TRAKKER unit for basic operation. Specific program
applications for CSO, ATL, and PHY are selected later.
FPD/318-03 B-1
Install the Files on a PC
Follow these instructions to install the files on a PC.
1. Close any other programs running on your PC.
2. Place disk #1 in drive A:.
3. Click Start > Run.
4. In the Run box, type a:install and click OK.
5. When prompted, insert disk #2 and follow the instructions.
6. When prompted again, insert disk #1 and follow the instructions.
7. When finished, store the disks in a safe place.
8. Close the utility program.
The following directories are created during this process:
• c:\tr\bin—The TRAKKER Antares programs and the INI files necessary
for transmitting files.
• c:\tr\filecopy—The TRAKKER Antares FileCopy Utility, which is used
to download the communication program files to the TRAKKER.
• c:\intermec\imt24\filecopy—The executable version of the TRAKKER
Antares FileCopy Utility. You will create an icon (shortcut) on your
Windows desktop for easy access when transmissions are required.
Now you will create a shortcut to the TRAKKER Antares File Copy Utility.
B-2 FPD/318-03
APPENDIX B
Create a Shortcut
Follow these steps to create a FileCopy Utility shortcut on your Windows
desktop.
1. Right-click in a blank area of your desktop.
2. Click New > Shortcut.
3. In the Create Shortcut window, click Browse.
4. Locate the directory intermec/imt24/filecopy on the C drive.
5. Double-click the file t24fcopy.exe. The Create Shortcut window is
displayed.
FPD/318-03 B-3
INSTALL COMMUNICATIONS SOFTWARE
6. Click Next. The Select a Title for the Program window is displayed.
7. You can leave the file name as is or change it to a name such as
FileCopy.
8. Click Finish. The shortcut icon will be created on your desktop.
B-4 FPD/318-03
APPENDIX B
Download Communication Programs to the TRAKKER
Use the FileCopy Utility to download the communications programs
(csomain.bin, t24xx.bin, and inid.ini) to the TRAKKER.
First make sure communications between the PC and the TRAKKER are
properly set up.
Configure the TRAKKER
1. Check the RJ adapters:
• There should be an RJ147-B/F (25 pin) or RJ009-B/F-X (9 pin) on
the PC.
• There should be an RJ009-B/F (9 pin) on the communications
dock.
2. Make sure the cable from the PC to the communications dock is
connected.
3. Press q to turn on the TRAKKER.
4. If the Boot Menu shown below is displayed, press B. The date and time
will be displayed after the terminal boots.
If a TRAKKER menu is displayed, press d until the date and time
appear, as shown below.
FPD/318-03 B-5
INSTALL COMMUNICATIONS SOFTWARE
5. Scan the following bar codes in this order. Remember, if the scan is
successful, the terminal beeps once and the Scanner LED Indicators turn
green.
9600 Baud
*$+IA6**$+IA6*
No Parity
*$+IB0**$+IB0*
8 Data Bits
*$+II8**$+II8*
1 Stop Bit
*$+IC1**$+IC1*
Enable Handshake (Set to ACK)
*/D/KPG$F**/D/KPG$F*
Enable Code 93
*$+CF1**$+CF1*
Save Configuration in Flash Memory
*.+1**.+1*
B-6 FPD/318-03
APPENDIX B
6. If you are using a communications dock, place the TRAKKER in it.
Make sure the Power Status Light on the dock is green. If the light is
amber, the TRAKKER is not seated properly. Remove it and insert it in
the dock again.
Now that you have configured the TRAKKER, check the communication settings
in the software.
Check the Communication Settings in the FileCopyUtility
Follow these steps to check the communications settings:
1. Double-click the FileCopy utility icon you created on your desktop. The
following dialog box is displayed.
FPD/318-03 B-7
INSTALL COMMUNICATIONS SOFTWARE
2. Click the COM Port Setup tab. The following dialog box is displayed.
The serial port is the communications port on the PC to which the
TRAKKER is connected. It is typically COM1 or COM2.
3. Check the COM port settings as shown in the following chart: they
should be the same as the PC settings. Except for the serial port, the
settings should also be the same on the TRAKKER.
PC FILECOPY UTILITY TRAKKER
SERIAL PORTCOM1 COM1 COM1
COM2 COM2 COM1
BAUD RATE 9600 9600 9600
PARITY TYPE None None None
DATA BITS 8 8 8
STOP BITS 1 1 1
You only need to check and change the settings in the FileCopy Utility
once.
B-8 FPD/318-03
APPENDIX B
4. Click the Serial Communication Setup tab. The following dialog box is
displayed.
5. Check that the Serial Communications Setup Screen has the following
settings. You only need to set them once.
SOM = \x02
EOM #1 = \x03
Commands Via Serial Port = Enabled No TMF
Handshake = Enabled
POLL = Disabled
LRC = Disabled
Now that you have checked the communications settings and made any necessary
corrections, download the communication programs.
FPD/318-03 B-9
INSTALL COMMUNICATIONS SOFTWARE
Download the Communications Programs
Follow these steps to download the csomain.bin, t24xx.bin, and inid.ini program
files to the TRAKKER.
1. Click the FileCopy tab.
2. In the PC filename and path field, type c:\tr\bin\csomain.bin.
3. In the TRAKKER Antares filename field, type c:csomain.bin.
Note: There are no back slashes (\) in the path on the TRAKKER.
4. Click Download to start the transfer process.
A status window is displayed and the Receive Status Light on the
communications dock will begin flashing green.
5. When the message “File transfer successful” is displayed, click OK.
6. In the PC filename and path field, type c:\tr\bin\t24xx.bin.
7. In the TRAKKER Antares filename field, type c:t24xx.bin.
8. Click Download.
9. Click OK when the message “File transfer successful” is displayed.
10. In the PC filename and path field, type c:\tr\bin\inid.ini.
11. In the TRAKKER Antares filename field, type c:inid.ini.
12. Click Download.
13. Click OK when the message “File transfer successful” is displayed.
14. When finished click Exit.
B-10 FPD/318-03
APPENDIX B
Appendix C
Upgrade the TRAKKER 2400 Series Firmware
You may receive a floppy disk that contains TRAKKER 2400 series firmware
upgrades. These are to be installed on a PC. There are two steps to this process:
1. Install the files from the Firmware disk to the PC.
2. Download the firmware program files from the PC to the TRAKKER.
Caution! Do not install Intermec firmware upgrades unless provided or approved
by Faspac. Untested firmware upgrades could cause your applications to
malfunction.
Install the Files on a PC
Follow these instructions to install the firmware files on a PC.
1. Close any other programs running on your PC.
2. Place the Firmware disk in drive A:.
3. Click Start > Run.
4. In the Run box, type a:install and click OK.
FPD/318-03 C-1
5. Follow the instructions.
6. When finished, store the disk in a safe place.
7. Close the utility program.
The following directory is created during this process:
• c:\TKANTVxxx—The TRAKKER Antares firmware and upgrade/loader
application programs (where xxx is the version number).
Install the Firmware on the TRAKKER
After you connect the TRAKKER to the PC, you can load the firmware.
1. Using Windows Explorer on the PC, change to the c:\TKANTVxxx
directory, where xxx is the version number.
2. Scan the following bar code:
Test and Service Mode
*..-.**..-.*
Or press ) ; T 2 M.
The TRAKKER Main Menu is displayed.
3. Press { to move the cursor to the System Menu option and press ;.
The System Menu screen is displayed.
C-2 FPD/318-03
APPENDIX C
4. Press { to move the cursor to the Upgrade Firmware option and press
;. The Upgrade Firmware screen is displayed.
5. Press ; on OK. The following screen is displayed.
6. Press ] to move the cursor to YES and then press ;. The terminal
reboots and then displays the following screen.
7. Place the TRAKKER in the communications dock. Be sure the Power
Status Light on the dock turns green.
8. On the PC double-click the upgrade file in the c:\TKANTVxxx (where
xxx is the version number).
A menu will display the following options:
Communication ports:
1 - COM1
2 - COM2
3 - COM3
4 - COM4
Select download comm port [ ]:
FPD/318-03 C-3
UPGRADE THE TRAKKER 2400 SERIES FIRMWARE
9. Type the number of the PC’s COM port and press Return. Then select a
download speed from the next menu.
After you select a download speed, the following menu will be
displayed:
Available Applications for TRAKKER Antares 24XX:
1 - Sample Application
2 - 5250 Terminal Emulation Application
3 - 3270 Terminal Emulation Application
4 - VT/ANSI Terminal Emulation Application
5 - Screen Mapping Application
Q - Quit
Select firmware type to download [ ]: Q to Quit
10. Type 1 for the TRAKKER 2420 default application and press Return.
Note: If you are using a TRAKKER 2425, enter 4 for VT/ANSI.
The following menu will be displayed:
Communication Hardware for TRAKKER Antares
(TCP/IP, UDP PLUS)
1 - RF Direct connection
2 - Ethernet card
3 - Other (no radio, no network installed)
Q - Quit
Select type of hardware available for TRAKKER
Antares [ ]: Q to Quit “
11. Type 3 for Other (TRAKKER 2420) and press Return.
Note: If you are using a TRAKKER 2425 in RF mode, enter 1 for RF
Direct connection.
The Loader screen appears and begins downloading the firmware from
the PC to the TRAKKER. The screen displays the following messages:
Firmware Loader Started
Task Loader Started
Flash File System “Initialized”
12. After the firmware is loaded on the TRAKKER, it reboots and displays
the TRAKKER’s date and time.
13. Go to Appendix B and follow the instructions for downloading the
communications programs from FASPAC to the TRAKKER.
14. Go to page 2-9 and reset the date and time.
15. Follow the instructions starting on page 2-12 to download the
applications programs from FASPAC to the TRAKKER.
Note: If this is not the first time you are using the TRAKKER, you do
not have to call Faspac to set up communications to the host server.
C-4 FPD/318-03
APPENDIX C
Troubleshooting
If you have a problem loading the firmware on the terminal, here are some things
to check:
• Make sure the TRAKKER is connected correctly to the host computer or
PC (refer to Appendix F).
• Make sure you have the firmware files from the Firmware disk installed
on your PC.
• Make sure you select the correct COM port during the upgrade process.
• Make sure you have selected the Upgrade Firmware option and the
terminal is at the Loader Waiting screen when you upgrade or load the
firmware.
• If you load the wrong application, load the firmware again and select the
correct application.
Upgrade Notes
The DOS UPGRADE utility provided on disk1 will not work under Windows
NT. If you experience this problem, print the upgrade.bat file and identify the
numbers associated with your menu selections:
Typing UPGRADE 1 5 2 1
will:
use COM1 (1)
at 57600 (4)
to load 5250 (2) Terminal Emulation
and Radio (1) drivers
FPD/318-03 C-5
UPGRADE THE TRAKKER 2400 SERIES FIRMWARE
C-6 FPD/318-03
APPENDIX C
Appendix D
Configure a TRAKKER 2425 to Function as a2420
You can use the TRAKKER 2425 radio frequency terminal as a data collection
device in the same manner as the TRAKKER 2420. However, you must
configure it to emulate a 2420.
To configure a TRAKKER 2425 as a TRAKKER 2420:
1. Load the required INI files (see page 2-16).
2. Load the appropriate FASPAC application programs (see page 2-19).
3. Scan the following bar code to configure the TRAKKER 2425 to
function as a TRAKKER 2420:
4. Scan the following bar code to run the FASPAC Main Menu program:
FPD/318-03 D-1
To convert a TRAKKER 2425 back to 2425 mode:
1. Scan the following bar code to reconfigure the terminal:
2. Scan the following bar code to run the FASPAC RF Main Menu
program:
D-2 FPD/318-03
APPENDIX D
Appendix E
Bar Code Reference
For your convenience, all bar codes used in this manual are repeated here.
TRAKKER Configuration
Default Configuration
*.+0**.+0*
Sets the TRAKKER to the factory defaults.
Test and Service Mode
*..-.**..-.*
Runs the TRAKKER System Menu.
FPD/318-03 E-1
Lighter Display Contrast
*$+DJ8**$+DJ8*
Darker Display Contrast
*$+DJ9**$+DJ9*
Adjusts the contrast (light or dark) of the
characters against the terminal screen. Each
scan lightens or darkens the contrast by one
increment.
Raise Beep Volume
*$+BV9**$+BV9*
Lower Beep Volume
*$+BV8**$+BV8*
Adjusts the TRAKKER’s beep volume. Each
scan adjusts the volume by one increment.
9600 Baud
*$+IA6**$+IA6*
Sets the baud rate in the TRAKKER to 9600.
No Parity
*$+IB0**$+IB0*
Sets the TRAKKER to not use parity for error
checking.
8 Data Bits
*$+II8**$+II8*
Sets the TRAKKER to use 8 data bits when
communicating with a host computer.
E-2 FPD/318-03
APPENDIX E
1 Stop Bit
*$+IC1**$+IC1*
Sets the number of stop bits on the serial port to
1.
Enable Handshake (Set to ACK)
*/D/KPG$F**/D/KPG$F*
Sets the TRAKKER to display a message if
there are any transmission problems.
Enable Code 93
*$+CF1**$+CF1*
Sets up the TRAKKER to read Code 93
symbology.
Save Configuration in Flash Memory
*.+1**.+1*
Stores any configuration changes, such as
contrast, beep volume, and baud rate.
Reset
*-.**-.*
Re-initializes the TRAKKER and restarts the
FASPAC application program.
FPD/318-03 E-3
BAR CODE REFERENCE
TRAKKER FASPAC Application Programs
Runs the FASPAC Main Menu program.
Runs the Convert Scan Orders menu
program.
Runs the Scan Putaway Menu program.
Runs the Scan Physical Inventory Menu
program.
Configures a TRAKKER 2425 to function
as a TRAKKER 2420.
Runs the FASPAC Main Menu program.
E-4 FPD/318-03
APPENDIX E
For a TRAKKER 2425 that has
been configured to emulate a
TRAKKER 2420, reconfigures it
back to a 2425.
Runs the RF FASPAC Main Menu program
on a TRAKKER 2425.
FPD/318-03 E-5
BAR CODE REFERENCE
E-6 FPD/318-03
APPENDIX E
Appendix F
Cable Connections
FasTrak information must be transferred to the FASPAC host computer. The
transfer requires a connection between the TRAKKER Antares scanner and the
FASPAC host computer. The connection can be accomplished by direct cabling
or by phone line, depending on your operating requirements.
Cables and connectors used with various connection methods are described
below. All connectors are available from Faspac Systems, Inc.
Cabling
Connectors shown below assume cabling is RJ45 (category 5 wired to 568B
standards.
Call the FASPAC Customer Service Line to discuss connector requirements if
you are using a different cabling standard.
Communications Dock
All connections require that the scanner be inserted into a compatible Intermec
Communications Dock.
Use RJ009-B/F at the Communications Dock.
FPD/318-03 F-1
Direct Communications
FOR USE (WITH DTEINTERFACE)
USE (WITH DCEINTERFACE)
9-pin PC Serial Port RJ009-B/F-X RJ009-B/F
25-pin PC Serial Port RJ147-B/F RJ121-B/F
RJ45 Concentrator Port None required
DB25 Concentrator Port RJ147-B/F
Phone Connections
FOR USE
Remote Modem RJ121-B/M
Remote Multiplexor RJ121-B/M
Host Modem RJ147-B/M
Host Multiplexor RJ147-B/M
F-2 FPD/318-03
APPENDIX F
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