getit book an appointment-work flow

Book An Appointment Work Flow

Step: 1 – Schedule Calendar

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• Doctor select clinic location and week start date to create time-slots• Doctor enters time-slots and nos. of patient can be attended during each time- slots• Doctor can repeat particular time-slot for upcoming weeks (from 1 to 24 weeks).

Step: 2 –Search for Doctors on Getit.in

• Patient search for doctors on getit.in• Book an Appointment button displayed against featured doctors• Patient selects preferred doctor from search result.

Step: 3 – Choose preferred clinic location

Step: 4 – Choose preferred time-slot

Step: 5 – Fill-up appointment booking form

Step: 6 – Appointment Confirmation

Appointment Confirmation; Request sent to doctors

Step: 7 – Instant Notification to Patient and Doctor

Dear Dr. Kapil,

An appointment is requested by Ravi on Tue, 24-Nov-11 at 5:30 PM for Preet Vihar.

You can contact patient at 9889899889.

Getit.in | Call: 4444 4444

Dear Ravi,

Your appointment has been tentatively booked with Dr. Kapil on Tue, 24-Nov-11 at 5:30 PM.

You will get a call confirming the appointment.

Getit.in | Call: 4444 4444

SMS to Patient

SMS to Doctor

Step: 8 – Appointment reflects in Doctor’s Admin

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• Doctor logged-in to ‘Doctor Admin Module’ to view appointment requests.• New appointment reflects in ‘New Appointment’ section.• Doctor can Accept, Cancel or Re-Schedule appointment as per availability.• Cost Per Lead (CPL) deducted from Doctor’s Kitty account

Step: 8 – Appointment Interface

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Step: 9 – Doctor’s Action on Appointments

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Appointment Interface

Mark as Accepted

Mark as Cancelled

Mark as Completed

Re-Schedule selected

Manage Alerts

All No No No No No

New Requests Yes Yes No Yes Yes

Today’s No Yes Yes Yes Yes

Upcoming No Yes No Yes Yes

Cancelled No No No Yes No

Re-Schedule Yes Yes No Yes No

Completed No No No No No

• Doctor can accept, cancel or re-schedule appointments in relevant interfaces only.• Refer below table:

Step: 10 – SMS & Email Alerts to Patient

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Step: 11 – SMS & Email Alerts to Doctor

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Thank You

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