how can you make this work you?
Post on 11-Feb-2016
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How Can YOU Make This Work You?• At The Sleeter Group, Implementing Bill.com:
– Completely Changed How We Think – Fit Perfectly Into Our Workflow– Dramatically Improved Our Efficiency
– And INCREASED Our Security
• So How Can YOU Use It?Doug SleeterCEO and FounderThe Sleeter Group, Inc.
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Client Accounting Services• Providing More Valuable Services to Clients
Bookkeeping Services Bill Payment Services Accounts Receivable Management/Collections Payroll Services Human Resource Services Outsourced Controllership and CFO Services
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Client Onboarding: Key QuestionsIt’s clear – your firm and clients can benefit from the time and cost savings from Bill.com
But getting clients on board can be a challenge…
Which clients are best suited for Bill.com? Who Must you Involve? How Should you Introduce Bill.com? How to Handle Objections
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» Fifth levelClient Accounting Capabilities driven
through cloud computing
Getting Vertical through the CloudBusiness
Intelligence Reporting
Real-Time Client
Collaboration
Standardized Workflows
1. Professional Services – 84%
2. Retail – 69%
3. Construction – 65%
4. Not-for-Profit – 59%
5. Manufacturing – 52%
6. Wholesale Distribution – 40%
7. Technology Companies – 28%
8. Franchises – 28%
9. Hospitality – 27%
10. Transportation – 22%
11. Government – 14%
Most Popular Client Verticals for Client Accounting Services –
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Selecting The Best Clients
• What Does a GOOD Bill.com Client Look Like?Paper system for
Bills, Invoices, Bank ReconciliationPayment Approvals, Vendor Inquiries
Multiple locations and/or remote workersOverextended or Non-existent Bookkeeper20+ Payable and/or Receivable Transactions Per MonthTrouble Tracking/Managing Cash BalancesExperienced a Security Breach in the Past
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Client Assessment – Understanding Clients• Understanding Current Processes and PAIN– A/P Process and Volume– A/R Process and Volume– Information “Controls” in Place? – Role Based Security?– How Many Signatures Are Needed for Payments?– What Documentation/Backups?– Any Audit Trail in Current System?– Frustrations, Pain Points with Current Process– Fraud Risks Inherent in their Current System
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Assessment Questions
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$38average cost to pay
a single billaverage collection
period on a receivable
of clients findingit frustrating to
forecast cash flow
45days 57%Introducing Bill.com to Clients
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Client Introductions
Bill.com Benefit Points– Command and Control– Enhanced Security for Cash Mgt– Efficiency Gains– Paperless, Anytime Anywhere– Audit Trail– Improved Workflow– Reduces Hidden Costs
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Panelists• Laura Redmond
Owner, Redmond Accounting5 staff20 small business clients using Bill.com
• Pat CarsonFounder, Carson & Crew6 staff, 300 small business clientsOutsourced Bookkeeping and QB Consulting
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Panel Questions• What lessons learned or obstacles have you run into along the
way? How have you changed your practice as a result of adopting Bill.com? What benefits did you realize?
• What criteria do you use to select clients for Bill.com? • What type of marketing do you use to obtain clients? Sell
additional services? • What does your suite of services look like? (Is it dependent on
client needs assessment, vanilla offering, etc.) • How do you set your pricing (fixed vs. hourly)? Is it different
across client base? If so, Why?
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