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April 2016

How STC Uses PrOptima™

Agenda

• Overview

• PrOptima™

• Multi Vendor KPIs

• DSS (Decision Support System)

• POD(Proof Of Delivery) Use case

• (Automatic area update) Use case

• What’s next

Overview

Overview

STC is the largest telecommunication services provider in the Middle East & North Africa. It is the leading operator within the Kingdom of Saudi Arabia, and its international presence extends to 9 countries.

STC Mission Statement:

“To be recognized as the ICT leader, providing comprehensive innovative services and solutions, earning customer trust and enriching society”

Overview

Overview

PrOptima™

PrOptima™

System Benefits & flexibility

Interfaces

Mobile radio

The Main Reports

Users

Mobile CORE

VAS & IN

Multi vendor/technology KPIs

& reporting

Very flexible KPIs creation

Multi container KPIs

Alarm module

Works space & Project book

flexibility

Performance : • Doing daily checking reports on all NE &

Vendors.• Monthly POD verifications.

Planning & Design :• Analysis, long trend KPIs.

MSP :• Monitoring, analysis & providing long trend KPIs

Optimization:• Analysis, long trend KPIs and configuration

checks.

Mobile Network Report

VAS Network Report

MSP Network Report IMS

Multi Vendor KPIs

Multi Vendor KPI’s

Overview

Multi vendor KPIs & multi technology KPIs were created. Every vendor will have raw counters for the KPI’s Generic KPIs were created using the vendor raw counter. Combining different technologies was also simple. In case any modification, only 1 change and will reflect all related KPIs

Vender level

Operator level

Multi Vendor KPI’sCase1:

TCH Drop Rate: This KPI will have nominator & denominator Both will be defined per vendor (TCH Drop 2G & TCH Normal Seizure 2G)

Multi Vendor KPIs

POD (Proof Of Delivery) Use case

POD (Proof Of Delivery) Use case

Overview

Automatic way of implementation will start soon.More than 20 VTI’s will be involved. Cell exclusion will be automatic.A single click will make the POD ready.

POD implementation in PrOptima™

POD is the proof of delivery that is checked every month by STC POD results will be taken and penalties will be applied accordingly with defined

weights per KPI violation. KPIs on Network, Cell & Network Elements. 2G, 3G, 4G for both Radio & Core + VAS. POD is contractual agreement between STC & MSP vendors.

Automatic area update

Use case

(Automatic area update) Use Case

Overview

Automatic area update is mandatory today. Area update categories: Region, District, City & Core LAC’s for cites 2G, 3G, 4G for both Radio & Core will be used as input Reports are based today on the area definitions.

Shorten the time and save man power It will ensure accurate definition for areas relate to radio/core Can update areas on daily basis or every 2 days instead of weekly.

Area update benefits

(Automatic area update) Use Case

DSS (Decision Support System)

DSS (Decision Support System)

Examples

Overview

Ericsson Core EOS analysis Huawei Core Cause code Analysis Drop call Analysis Handover analysis (Intra & Inter MSC)

MYCOM OSI has implemented few DSS scenarios The scenarios requested are multi vendor/technology They are related to both Core & Radio It is important to check them on daily basis or weekly. More than one scenario was created using different criteria(Average comparison, SD,

comparing with last week date, comparing with average of the last week, etc)

DSS (Decision Support System)

What’s Next

What’s Next

Overview

Working to integrate Core parameters MSC/HLR to PrOptima™ Working to integrate the fault/TT to PrOptima™ Working to integrate with the transport/transmission Working on the V4.2

Will be able to link any degradation with parameter change

Will be able to link number of alarms/alarm types with performance

Will be able to measure the performance E2E for the wireless by linking radio indicators with transport/transmission.

This will enable us to have nice format reports.

Benefits