introduction to ux practices

Introduction to UX practices

Hegle Sarapuu

© Trinidad Consulting

What are UX practices anyway...

User eXperience... ..is a toolset.....to make sure..

..that we won’t fail......in the eyes of the..

..user.

What about these other words?

Usability characteristics

Unusable website?

http://www.creativewithak.com/

Where is the benefit?

Users are happierIt is easier to find and read informationEasier to memorizeLess negative surprises for everyoneFaster to learn and useLess errors

© Trinidad Consulting

Where is the benefit?

Increased important user actionsIncreased user loyaltyIncrease amount of usersBetter efficiencyDecreased training timeDecreased amount of user errorsDecreased user support time / amount of e-mails or callsDecreased development costDecreased deployment costDecreased system maintenance cost

© Trinidad Consulting

How to start with UX toolset?

There is no perfect UX or UIEveryone can do UXStart step by step Measure or evaluateUse peopleKnow why you do what

you do and have fun!

Lean UXEvaluate earlyIntegrate ideas and insights earlyDo as less as possible but as much as needed Paper and whiteboard are your best friendTest earlySketches can be documents, prototypes can be specsCommunicate without writing

UX Practices

Planning toolsResearchRequirement definitionAnalyzing methodsDesign methodsValidation

http://www.usabilitynet.org/tools/methods.htm

Paper prototype

Low fidelity prototype

Dynamic prototype

With visual design

UX in divided teams

PrototypingStoryboardingStorytellingOnline testingA/B testing Online interviewsNavigation building and testing

Tools

Optimal sort and Treejackhttp://www.novelist.ch http://www.nevigo.comhttp://awwapp.com/http://www.edrawsoft.com http://www.teamviewer.comhttp://www.axure.com

http://youtu.be/OEX3V66s9zg

Axure RP

Pidoco

Justinmind

Balsamiq

Q & A

© Trinidad Consulting

© Trinidad Consulting

Thank you!

Hegle SarapuuChief Experience Officer

Trinidad Consulting OÜhegle.sarapuu@trinidad.ee