knowledge management in black and white

Knowledge Management

In Black and White

What do businesses want?

They want: rapid conversion of new information into

knowledge that can be used to change

products.

Product

New information

Experience

Wisdom

Knowledge shift

Product change

Knowledge

And it looks like this…

And, ….businesses need tools to help

them rapidly process knowledge to create

better products.

The faster, the better

Do businesses need knowledge managed?

Not really.

WHAT?!

It is now more about Dynamic Knowledge

Processing not knowledge

management or control

Businesses want to manage and control

things; not ideas, innovation, or new

thinking.

By managing things, businesses can make it easier for people to

think.

If you want to make an impact, manage the things, but focus on supporting dynamic

knowledge processing

Which looks like this

Product

New information

Experience

Wisdom

Knowledge shift

Product change

Knowledge

Dynamic Knowledge Processing

For a more detailed explanation and insight into the changing nature of Knowledge Management, visit my blog at http://kevinshea.typepad.com/

Other in my In Black and White series.

• Enterprise2.0: a Simple Explanation in Black and Whitehttp://kevinshea.typepad.com/kevin_shea_process_collab/2008/06/enterprise-20-a.html

• Adoption Models for Enterprise2.0 in Black and White

http://www.slideshare.net/kevinshea/enterprise-20-adoption-models