lean and six sigma
Post on 06-Sep-2014
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Lean and Six Sigma Process Management
Lean is management philosophy that considers the flow of the beginning-to-end actions and all the interactions between them as a process value stream. The value of each action in stream is determined by whether it adds value or not from customer perspective.
Process Value Stream Tools for Non-IT Environment
Process is any
orchestrated sequence
of activities and
associated tasks
required to meet goals
or objectives.
Wastage of valuable resources such as money, time, all types of resources, materials and opportunities.
Lean is planned, managed approach of incremental process changes over time to reflect large one-time changes for long-term success.
Lean can help reveal process trouble areas where deeper root-cause analysis and data collection are needed. E.g. To trigger human behavior changes in Health Care sector, Government, NGOs, NPOs, Hospital Staffs, Social workers, Service Providers, people are the best resources for knowing how to increase value benefit to people.
50%
Six Sigma is a business management strategy used where Lean approach is not working.
Process Improvement Methodology
What is lean?
• Proactive Problem Resolution
• Avoid Operating in Crisis Management
• Increase Benefit to Customer
Why Improve a Process?
Risks of Not Improving Processes
courtesy by Knowledge Support
Lean is used to review the entire
process to identify and eliminate waste within the process, whereas Six Sigma
focuses on individual sources
of defects to determine the root cause and improve
the process to reduce or eliminate
those defects.
Lean is used to review the entire
process to identify and eliminate waste within the process, whereas Six Sigma
focuses on individual sources
of defects to determine the root cause and improve
the process to reduce or eliminate
those defects.
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