learn all the tricks of spiceworks 6

Spiceworks 6 coming…Still in Beta (5)

Over 2500 Beta Users

Server & Client Functionality

Ready by mid June

Spiceworks 6What are the biggies in 6.0?

Knowledge

Base

The Agent Cloud Service

Discovery

More!

• Knowledge Base v1 • Cloud Service (auto discover)• Remote Agent• New Mobile Helpdesk • Improved scanning & up/down detection • Custom ticket entry form• RFQ’s synch with purchase list• More with Vendors• Lots of bug-fixes

Community Driven KB

• Search/bookmark 2,100+ articles

• Copy and edit existing articles

• Author custom articles w/visibility

• Share on the user portal

• Additional Types / Templates

• Additional Sharing Models

• Local Store (additional security)

Post 6.0 Features

DiscoveryWhat's in the cloud?

• Automatic detection

• Identify potential security risks

• Consolidate accounts

• 3rd Party Integrations

The Spiceworks AgentKeep track of roaming devices.

• Optional agent for roaming devices

• Scans locally, then “phones home” to Spiceworks

Mobile Help DeskUntether IT.

• Native mobile UI for Help Desk

• Available on iOS and Android – phones and tablets

• Manage tickets on the go

Nmap IntegrationScan faster and more reliably. • Discovery loop

scanner now uses Nmap faster, more reliable scans

• Replacing up/down check with Nmap better “server is down” results

Fine tune your HelpDesk

• Custom ticket submission

• Required fields

• Custom Attributes

• Admins have ticket-search

• Catalogs from vendors• Auto-pricing in seconds

Synch w/Purchase List

• New vendor page directory

• New vendor digest email

• Improvements to vendor page discussions

Vendor Pages

Product Pages

Connecting Users & Vendors

Questions?