manage volunteers properly | maximize demosphere

Manage Your Volunteers Properly

Maximize Demosphere 60

Sam Brody - Senior Tech Support Specialist

Session Overview

● Part 1: Common Volunteer Issues

● Part 2: How to Configure RosterPro™ To Properly Address Volunteer Issues

● Part 3: How to Use Data Effectively & Communicate with Volunteers To Engage

Demosphere Knows Youth Sports!

● 1,300+ customers.

● 23+ years of experience.

● 5+ years of experience personally

Why Volunteering Is Important

● Vital to multiple club functions

● Drives positive impact on local community

● Engages parents & creates lifetime customers

● Keeps costs low

Common Volunteer Issues

● Filling all club volunteer needs.● Volunteer accountability.● Hiring help when not enough parents can

volunteer.● Knowing what potential volunteers are

willing to do.● Communicating effectively with volunteers.

Who wants to Volunteer?

● No way to know without asking

● Do you know who volunteered last year?

What does your club need help with?

● What volunteering roles are available?○ Coaches, Field Setup, etc.,

● When do you need volunteers?○ What days and times are needed.

● What type of commitment is required?● Assigning of team-based volunteers

○ Coaches, Managers, etc.● Communication with volunteers

Choose Volunteer Roles

● Review existing volunteer options.● Run reports on existing volunteer records

○ By Season or by Role

Create New Roles

● Add roles to the master volunteer role list● Turn on/off roles each season.

Volunteer Opt Out Fees

● Review existing opt out fees● Run reports on who has paid each Fee

○ By Season or by Fee

Non-Volunteer Fees and Bonds

Customize Seasonal Volunteer Settings

Customize Volunteer Forms

● Add Basic Form Items

● Choose a pre-made Template

Report on opt out fees received

Reporting on Volunteers

Reviewing Volunteers

● Accept or Decline Volunteers.● Re-assign roles to fit needs● Assign each volunteer to a

Team or Grouping.● Create and distribute rosters.

Create Custom Admin Users

● Coaches and other custom admins

Communicate Effectively

● Broadcast e-mails to specific volunteer sets

Communicate Effectively

Coming Soon

● SMS notifications to Volunteers

● Volunteer Only Registrations

● Integrated Background Checks

● Contact support@demosphere.com to get help setting up your volunteers today!

Wrap Up

● Questions? support@demosphere.com

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