message handling when it really matters marion county ares marion emergency radio team may 2015 ©...

Message Message HandlingHandling

When it really When it really mattersmatters

MARION COUNTY ARESMARION EMERGENCY RADIO TEAM

MAY 2015 © KC5CMX MARION COUNTY FLORIDA

Most messages will be Most messages will be informalinformal

or “tactical” messages. or “tactical” messages.

These are not written.These are not written.

When a “formal” ICS 213 When a “formal” ICS 213 message message is neededis needed

Written for accuracyWritten for accuracyTo be relayed more than onceTo be relayed more than onceProvide a record Provide a record

Formal written messages are for the “RECORD” Communications

Use a WRITTEN message for:•Damage assessments•Position status •Situation updates•Declarations•Resource requests•ICS facility relocations

The General Message form may The General Message form may be initiated by incident be initiated by incident

dispatchers and any other dispatchers and any other personnel on an incident.personnel on an incident.

JUST SO YOU KNOW, AS OF MAY JUST SO YOU KNOW, AS OF MAY 2015, FEMA HAS CHANGED THE 2015, FEMA HAS CHANGED THE

ICS 213 FORMAT SLIGHTLY.ICS 213 FORMAT SLIGHTLY.You now include the person’s title You now include the person’s title

along with the position.along with the position.

The Single Sheet ICS 213 The Single Sheet ICS 213 General Message FormGeneral Message Form

SINGLE FORMSINGLE FORM 3 PART FORM3 PART FORM

MESSAGE HEADER

• WHO IS THE MESSAGE WHO IS THE MESSAGE GOING TO?GOING TO?

• RECIPIENT’S NAMERECIPIENT’S NAME

ERIN MILLER

09:20 ET

RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR

MESSAGE HEADERMESSAGE HEADER

• WHAT IS THEIR POSITION ?

• (ACRONYM FOR (ACRONYM FOR WHERE ARE THEY, NOT WHERE ARE THEY, NOT THEIR TITLE)THEIR TITLE)

ERIN MILLER MCSO LOGISTICS OFFICE

09:20 ET

RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR

MESSAGE HEADERMESSAGE HEADER

• WHO IS IT FROM AND WHO IS IT FROM AND WHAT IS THEIR WHAT IS THEIR POSITION?POSITION?

ERIN MILLER MCSO LOGISTICS OFFICE

STEVE SZABO ARES TRAILER WALMART ON HWY 200

09:20 ET

MESSAGE HEADERMESSAGE HEADER

• SUBJECTSUBJECT• DATEDATE• TIMETIME• THIS IS THE TIME THIS IS THE TIME

THAT THE MESSAGE THAT THE MESSAGE WAS ORIGINATED, NOT WAS ORIGINATED, NOT THE TIME IT WAS THE TIME IT WAS PASSED ONPASSED ON

ERIN MILLER MCSO LOGISTICS OFFICE

STEVE SZABO ARES TRAILER WALMART ON HWY 200

ARES TRAILER STATUS 09:20 ET

16 MAY 15

0930

MESSAGE HEADERMESSAGE HEADER

• THIS IS A DRILL THIS IS A DRILL MESSAGEMESSAGE• Because what we do Because what we do

over the radio is public over the radio is public information, we must information, we must use “This is a drill or use “This is a drill or this is an exercise” this is an exercise” before we transmit the before we transmit the body of the message. It body of the message. It would be good practice would be good practice to include it when you to include it when you first start passing the first start passing the message.message.

ERIN MILLER MCSO LOGISTICS OFFICE

RON VIOLA, KS4SW

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR

ARES TRAILER WALMART HWY 200

MESSAGE BODYMESSAGE BODY

• The message body The message body should be what the should be what the SENDER says. SENDER says. • It doesn’t matter if the It doesn’t matter if the

information is correct information is correct or not, your job is to or not, your job is to just pass the message just pass the message exactly as written.exactly as written.

• DO NOT MAKE DO NOT MAKE CHANGES WITHOUT CHANGES WITHOUT

AUTHORIZATIONAUTHORIZATION!!

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

MESSAGE BODYMESSAGE BODY

• AUTHORIZATIONAUTHORIZATION• The message must be The message must be

authorized to be sent. It authorized to be sent. It needs to be LEGIBLY needs to be LEGIBLY SIGNED, with a printed SIGNED, with a printed name after itname after it

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

MESSAGE BODYMESSAGE BODY

• POSITIONPOSITION• Again, physical locationAgain, physical location

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

ARES TRAILER WALMART HWY 200

ALTHOUGH NOT ALTHOUGH NOT REQUIRED…REQUIRED…

• It isn’t required, but it may It isn’t required, but it may be a good idea to includebe a good idea to include

• Who it was passed to, location Who it was passed to, location and timeand time

• Who was the senderWho was the sender• Don’t make a dominant part of Don’t make a dominant part of

the message, write small or in the message, write small or in the marginthe margin

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

ARES TRAILER WALMART HWY 200

TO KG4NXO – K4ZFW OP 0935 SENT BY KC5CMX

TO KG4NXO – K4ZFW OP 0935 SENT BY KC5CMX

MESSAGE BODYMESSAGE BODY

• IT HAS TO BE THERE IT HAS TO BE THERE FOR THE REPLYFOR THE REPLY

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

ARES TRAILER WALMART HWY 200

THIS IS A DRILL

THE REPLYTHE REPLY

• THE REPLYTHE REPLY• As above, nothing is As above, nothing is

changed in the changed in the message bodymessage body

• Not all messages will Not all messages will include a reply.include a reply.

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

ARES TRAILER WALMART HWY 200

THIS IS A DRILL

UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.

MESSAGE REPLYMESSAGE REPLY

• DATEDATE• TIMETIME• SIGNATURE AND SIGNATURE AND

THEIR POSITIONTHEIR POSITION

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

ARES TRAILER WALMART HWY 200

THIS IS A DRILL

UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.

16 MAY 1050

ERIN MILLER, MCSO LOGISTICS OFFICE

MESSAGE REPLYMESSAGE REPLY

• You must be able to You must be able to read it, ensure name read it, ensure name is printed on there as is printed on there as wellwell

ERIN MILLER MCSO LOGISTICS OFFICE

ARES TRAILER STATUS 09:20 ET16 MAY 15 0930

THIS IS A DRILL

ARES TRAILER WALMART HWY 200

ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.

STEVE SZABO

RON VIOLA, KS4SW

ARES TRAILER WALMART HWY 200

THIS IS A DRILL

UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.

16 MAY 1050

ERIN MILLER, MCSO LOGISTICS OFFICE

WHAT’S THE WHAT’S THE DIFFERENCE?DIFFERENCE?

SINGLE VS 3 PARTSINGLE VS 3 PART

THEY ARE THE SAME FORM THEY ARE THE SAME FORM EXCEPT…EXCEPT…

SINGLE FORMSINGLE FORM 3 PART FORM3 PART FORM

Yellow copy is the original. The rest are all copies

After it is filled out, the white copy stays with the sender.

The yellow and pink are forwarded to the message handler.

When the message has been

replied to, the

handler keeps the pink copy

and returns the yellow to

the originator

Dissemination of the ICS Dissemination of the ICS 213213

(Using sneaker express)(Using sneaker express) WhiteWhite copy copy kept by person kept by person

originating the messageoriginating the message

YellowYellow and and PinkPink sent to receiver. sent to receiver. Receiver replies on Receiver replies on yellowyellow and and PinkPink, ,

keeping the keeping the YellowYellow copy for record. copy for record. PinkPink copy copy is sent back to the person is sent back to the person

originating the message. (the loop is originating the message. (the loop is complete)complete)

SummarySummary

The ICS 213 is simple and straight The ICS 213 is simple and straight forwardforward

Used for when a written record is Used for when a written record is requiredrequired

Used when message is to be Used when message is to be transmitted and received EXACTLY transmitted and received EXACTLY as writtenas written