mrso update
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MRSO UpdateGerry Halligan
10 September 2014
2 esbnetworks.ie
Market Message 010
January February March April May June July August September October November December
2012 20296 26421 27875 24292 27055 22551 24545 24415 22406 24631 26153 16405
2013 22930 24475 26327 28580 29120 26426 32371 29258 26997 27646 25232 19063
2014 24339 27531 28279 33915 30387 28754 33560 31262 NaN NaN NaN NaN
2,500
7,500
12,500
17,500
22,500
27,500
32,500
37,500
2012 2013 2014
3 esbnetworks.ie
Market Message 105L
January February March April May June July August Septem-ber
October November December
2012 16990 22820 25349 20213 24860 21984 21921 21084 21607 20987 20980 17207
2013 18434 19665 23585 23382 25581 22922 26192 25831 22357 22640 22600 18078
2014 18159 22308 24568 28254 30517 22914 28014 26735 NaN NaN NaN NaN
2,500
7,500
12,500
17,500
22,500
27,500
32,500
2012 2013 2014
4 esbnetworks.ie
COS in-progress 8th September 2014 – 9,686
• Reviewed Monthly
• Suppliers notified of individual switches outstanding and reason
• Switch outstanding for Energisation or Token Meter Removal, will not time-out
• Contact Customer or submit cancellation
• 8 Switches held due to an existing Open Service Order
Feb 2014 1
Mar 2014 11
Apr 2014 30
May 2014 27
5 esbnetworks.ie
COS and CoLE
MonthExplicit CoLE
Inferred CoLE
Total CoLE
Total 010
% Explicit CoLE
% Total CoLE
Jun-14 4,741 6,124 10,865 28,754 16% 38%
Jul-14 4,943 6,392 11,335 33,560 15% 34%
Aug-14 5,197 6,328 11,525 31,262 17% 37%
6 esbnetworks.ie
Registration Rejections %
January February March April May June July August September October November December
2012 0.0345388253843122
0.0159721433708035
0.0250044843049327
0.024287831384818
0.0371835150619109
0.0296217462640238
0.0171114279894072
0.0163014540241655
0.025127198071945
0.021029555050341
0.0223683707414063
0.0190795489180128
2013 0.0169210641081553
0.0155260469867211
0.0216887605879895
0.0211336599020294
0.017342032967033
0.0175584651479603
0.0208211053103086
0.0233782213411716
0.0266696299588843
0.0269478405555957
0.0303582752060875
0.0254419556208362
2014 0.0260076420559596
0.0200864480040681
0.0210403479613848
0.0209052041869379
0.0244183367887584
0.0230924393127913
0.0276519666269368
0.0263578785746273
0 0 0 0
0.3%
0.8%
1.3%
1.8%
2.3%
2.8%
3.3%
3.8%
2012 2013 2014
7 esbnetworks.ie
Debt Flagging
Jun-14 Jul-14 Aug-14
Total MPRNs received 1027 920 899
Total inferred CoLEs returned to outgoing supplier
412 309 305
Returned for other reason to outgoing supplier (invalid MPRN, switch completed, explicit CoLE)
60 111 178
Valid Debt Flags issued to gaining supplier 555 500 416
Total cancelled 155 176 124
Valid Debt Flags as % of total COS 2.4% 1.8% 1.6%
8 esbnetworks.ie
Debt Flagging
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Jul-13
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
Jul-14
Aug-14
Total MPRNs re-ceived
662 731 661 453 478 696 799 925 1020 645 1254 1176 1195 1179 841 602 635 587 713 681 857 1027 920 899
Valid Debt Flags is-sued
380 392 381 255 327 401 460 568 607 383 757 715 704 657 443 326 356 328 377 379 464 555 500 416
Total Can-celled
160 164 73 85 96 89 89 131 142 88 144 108 77 98 74 58 69 91 90 114 136 155 176 124
100
300
500
700
900
1100
1300
Total MPRNs receivedValid Debt Flags issuedTotal Cancelled
9 esbnetworks.ie
Disputed Reads
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Jul-13
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
Jul-14
Aug-14
0
50
100
150
200
250
300
214
250
178189
237
165174
185 186
164
182
137
113120
101
121130
105
178
206
244
169 173 175
10 esbnetworks.ie
Total Withdrawal of 310 reads for all Suppliers
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Jul-13
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
Jul-14
Aug-14
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2,200
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
1,0021,063
880
608
9951,072
949880
9961,059
1,5491,529
1,297
1,121
885
646
824901
848 868
999923
1,322
1,197
Withdrawal of 310 ReadsWithdrawals as % of Completions
11 esbnetworks.ie
Objections – Erroneous Transfers
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Jul-13
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
Jul-14
Aug-14
0
20
40
60
80
100
120
140
160
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
32 31 30
20
34 36 38
59
70
52
73
91
109
95101
47
94
113107
136
68
42
6861
No. of ObjectionsCoS Completions
No
. o
f O
bje
ctio
ns
No
. o
f C
oS
Co
mp
leti
on
s
12 esbnetworks.ie
Objections
Jun-14 Jul-14 Aug-14
No. of Objections 42 68 61
Cancellations from Objections 23 45 39
Objection emails to MRSO 8 11 7
Reasons:
Uncontactable by phone 2 4
Written communication
COS confirmed 6 7 7
Other
Escalation emails 1 3 1
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