organisational response to coordinated terrorist attacks david evans

Organisational Response To Coordinated Terrorist Attacks

DAVID EVANS

Consider the following

• What are the priorities for an organisation dealing with a coordinated attack

• What is the role of Group Security during such large scale events.

• How should an organisation prepare for such events.

USE THE CONTEXT OF THE FOLLOWING THREE EVENTS TO STIMULATE THE TEAM DISCUSSIONS

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Mumbai - 26 November 2008

Twelve coordinated shooting and bombing attacks, Duration four days

Saturday September 21st 2013Westgate Mall Nairobi

Saturday 21 September Through to Tuesday 24th September

Geographical spread of response

350 people mobilised by Statoil aspart of the response

In total more than 2000 people evacuated

In Amenas

Scenario

• You receive a report of a terrorist attack– There is the potential for a significant numbers of company personnel to be involved

(local and expat).– There are, fatalities, casualties and multiple hostages– The location (and personnel) impacts a strategically important part of your business

and has the potential to significantly impact revenue

• Consider what the demands are on an organisation which has employees (possibly including family members) and contractors caught in the incident.

• And discuss if these demands vary for a fully controlled “operational” site against “an open access” site.

Consider the following

• What are the priorities for an organisation dealing with a coordinated attack

• What is the role of Group Security during such large scale events.

• How should an organisation prepare for such events.

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Time Line and Locations

• 0549 on 16th Jan security liaison at In Armenas contact Hassi Massaoud – 0607 IMT formed– 0613 contact made with Algerian military

• 0618 Statoil secondee at In Armenas contacts Statoil emergency centre in Stavangar

– Followed by a call a few minutes later from the IMT– Fully mobilised by 0725 (traffic delayed)

• Algiers 0650 Statoils country office notified by colleague attending a meeting at In Armenas

– 0720 contact made with Norwegian Embassy• CEO and Head of Communications notified as the boarded a flight in Seoul

Weakness in disaster management /response highlighted by fire at Jomo Kenyatta airport August2013