relationship building success

Post on 09-May-2015

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In our jobs, we are constantly challenged with leading people that do not report to us. Therefore, we must rely on other forms of influence to drive results in our project teams. Getting results through others is most effective when you have built a strong relationship. In this talk, Justin will draw from his experience at c3/consulting (and the knowledge of others at c3) to share thoughts about: - Starting the conversation with someone new that you want to know - Determining what you have to offer - Forming habits that will lead to stronger relationships in the long run

TRANSCRIPT

Relationship Building SuccessJustin Graham

about mea little

Justin Graham,PMP, CBAP

12

years

8yearsc3/consulting

clients,

co-workerscommunity,

great relationshipsprofessional success

INTROVERT

communication

follow-upresearch

A whole TEAM :

surrounded by:

leaderspoliticians

donors

he was

great relationships

moneychangerankings

he knew that

success breedssuccess

successful people

masterrelationship

building

clientsprospects

community friends

mentors mentees

it’s

ALL about

relationships

YOURLIF

ESUCCESSYOUR

2self-assessstartsupport & sustain

3

1

self-assess

1

relationshipsin your life:

• job• place of

worship• school• non-profit

are

interactionswith the rightPEOPLEimportant

?

are your relationshipshelping your work?

relationships are

on built

TRUST

is based on

TRUST

4domains…

2sincerity

3

1

4

2sinceritycompetence

3

1

4

2sinceritycompetencereliability3

1

4

2sinceritycompetencereliability3

1

4 care

Source: Mark Cappellino – markcappellino.com

what do you have to

offer?

do you have:

• job• information• expertise• time• relationship

s

NOW, how can you

USE THEM

?

self-assess:1trust &what you have to offer

start2

start2state your goal

set a plan

start a conversation

state your goal:

what do you want?

how could the right

relationships make it

possible?

widen your lens:colleagues

executives

peersvendors

customers

mentors

community

who are the

peoplethat should

about

careyou?

set a plan

establish:• credibility

• common ground

• what YOU have to offer

credibility

common ground

what YOU have to offer

credibility

something to offer

common ground

do your homework

connect the dots

people care about:money

giving back

humorcareer growth

learning

wellness

spirituality

what do you offer?

set a plan:

start a conversation

be brave!

be brave!how can Ihelp?

how can Igive

before you receive

credibility

something to offer

common ground

establishfamiliarity

think warm & show care

listen

support3

follow up or fail

check in:

helpcongratulateshow care

be brave!help

build it before you need it

you will need it

connect with people they care

about

traits

good relationshipbuilder

s

7

engaging

1

vulnerable

2

transparent

3

consistent

4

caring

5

genuine

6

generous

7

engagingvulnerable

transparentconsistent

caringgenuine

generous

hour1

what are your habits?

self-assess

1

self-assess:1trust &what you have to offer

start2

start2state your goal

set a plan

start a conversation

support3

2self-assessstartsupport & sustain

3

1

develop habits that build relationships

surround yourself withthe right people

how will I do this??

do I know?who

real networkingis about

makingother peoplesuccessf

ul

you can be a connector

it’s who you know

just do it!

thanks.

Justin Grahamjgraham@c3-consult.comwww.c3-consult.com615.500.5453

linkedin.com/justindgraham

@c3consulting @JustinDGraham

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