seserv workshop alissa cooper - net neutrality practices

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In the context of net neutrality debates occuring around the world, a central question concerns the extent to which network operators should be free to manage certain Internet applications differently from others. Some stakeholders advocate for regulatory intervention on the basis that this sort of traffic management gives network operators too much power over which applications succeed or fail, while others argue for reliance on competition between network operators to discipline operator behavior. Yet evidence from the UK and the US suggests that the practical reality of how network operators have gone about managing traffic in the last half decade is not entirely consistent with expectations about the disciplining power of either regulatory or competitive forces in the marketplace. Understanding why Internet traffic ultimately gets managed in a particular way requires a deeper understanding of the interplay between technical, economic, political, and social dynamics confronting network operators.

TRANSCRIPT

Internet Traffic Management in the UK

Alissa CooperChief Computer Scientist

2

Discrimination

differential treatment of different Internet traffic

on the basis of application or content

3

Potential avenues for discrimination

Blocking/filteringPrioritization/QoS

Traffic shapingInterconnection

Caching

4

Potential avenues for discrimination

Blocking/filteringPrioritization/QoS

Traffic shapingInterconnection

Caching

Traffic management Everything else

Operator’s initiativeNo payment

Performance justification

Negotiated with app provider Payment

Revenue + performance justification

5

Potential avenues for discrimination

Blocking/filteringPrioritization/QoS

Traffic shapingInterconnection

Caching

Traffic management Everything else

Operator’s initiativeNo payment

Performance justification

Negotiated with app provider Payment

Revenue + performance justification

6

Potentially discriminatory traffic management examples

• Blocking/filtering– Preventing pure BitTorrent seeding

• Traffic shaping– Allocating small % of peak bandwidth to

identified P2P protocols– Limiting identified streaming video

traffic to 1 Mbps at peak time

7

ISP 0 ISP 1 ISP 2 ISP 3 ISP 4 . . . ISP N

8

ISP 0 ISP 1 ISP 2 ISP 3 ISP 4 . . . ISP N

9

Competition

Competition reduces operator’s incentive to discriminate because discrimination may drive

customers to competitors

10

Competition

Competition reduces operator’s incentive to discriminate because discrimination may drive

customers to competitors

11

BT Wholesalebackhaul

BT Openreach access

ISP network

ISP backhaul BT Openreach access

ISP network

Unbundled exchange

Urban

Rural

12

UK broadband connection shares

13

2007 2008 2009 2010 2011

BT Retail

Everything Everywhere

O2

O2 off-net

TalkTalk

Sky

Sky off-net

Virgin

Virgin off-net

Hints of UK application shaping

P2PVideo

P2P, Video

P2P, News

P2P

P2P, News

P2P

P2P

User-reported limits: App experiences 0.5% to 10% of headline speed.Weekdays afternoon to midnight, weekends mid-day to midnight.

P2P, News

14

BT Wholesalebackhaul

Openreach access

ISP network

£££

Cost savings

15

BT Wholesalebackhaul

Openreach access

ISP network

£

Cost savings

16

Price competition

17

TM platforms get entrenched

18

Why?

• Cost savings• Price competition• Traffic management platforms get

entrenched

Sdf Competition has not safeguarded nondiscriminatory traffic

management in the UK

19

BT TalkTalk Virgin Sky, O2 Everything smaller ISPs Everywhere

20

2006 2007 2008 2009 2010 2011

AT&T

CenturyLink

Comcast

Cox

Other cable

Verizon

Hints of US app limitations

Observed behavior consisted primarily of preventing pure BitTorrent seeding.

P2P

P2P

P2P

FCC Enforcement FCC Rules

21

Conclusions

• Traffic management strategies can be highly influenced by market structure

• Competition does not necessarily prevent discriminatory traffic management

• Designers of future traffic management technologies should recognize primacy of incentive structures into which they want to deploy

Questions?

Alissa CooperCenter for Democracy &

Technology

acooper@cdt.org

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