strategic partner in hr

STRATEGIC PARTNER IN HRWork Service CEE

WELKOMHet land- en tuinbouw seminar voor Nederland

en Oost Europa georganiseerd door de

Nederlandse Kamer van Koophandel in Slowakije

Professionele Sponsor

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AGENDA

54321

Case Studies and Benefits

Tools

Offer from HR Experts

Advantages of our Services

Work Service Capital Group

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Construction of the Capital Group, a leader in providing advanced solutions in the field of personnel management in Central and Eastern Europe.

MISSION AND DEVELOPMENT STRATEGY

Group Mission

To act as an experienced expert and a business advisor who prepares to its clients individual solutions to ensure maximum financial benefit, safety and comfort in the handling of processes related to human resources management.

Development Strategy

STRATEGIC DIRECTIONS

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LINKING THE BEST WITH THE BRIGHTEST

38% of our Strategic Customers would highly recommend us (Promoters).

* NPS survey, Aug/Sep 2013

DEVELOPMENT MILESTONES

1999Work Service established Wrocław, Poland

2002

2003-2004Expansion to 8 main Polish cities.

2006Stock Company

2013

2007

2007Entering Russian Market

200920102011

Leader in HR Resources Management in Poland, ambitious player in CEE. One and the only industry representative listed on Warsaw Stock Exchange.

2012

SCALE OF OUR OPERATIONS

Group employment size in FTE (Full Time Equivalent)

1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 5,000

7,000

9,000

11,000

13,000

15,000

17,000

19,000

21,000

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2007 – LEADER OF TEMP SERVICES IN 2006

2005 – BUSINESS GAZELLE 2004

2004 – LEADER OF TEMP SERVICES IN 2003

2002 – ENTREPRENEURSHIP LEADER

2009 – CLIENTS LAUREL 2008

RECOGNITIONS

2010 – BOOK OF THE LIST – TEMP SERVICE LEADER

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SOME OF OUR REFERENCIES

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We respond rapidly to changes in customer environments and market conditions.

We deliver tailored services to meet our customers' needs.

We transform our customers' problems into effective solutions.

Speed

Flexibility

Innovation

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SALES STRUCTURE Q3 2013

Flexible forms of

employment66,47%

Outsourcing33,25%

Personnel Consultancy

0,28%

REVENUES BY PRODUCT REVENUES BY INDUSTRY

3Q 2012Value Share Share

('000 PLN) (%) (%)Automotive 133 830 20,6% 25,6%Call center 243 0,04% 15,1%FMCG 41 906 6,5% 12,3%Other industry 96 781 14,9% 12,9%Electronics 46 874 7,2% 4,5%Other services 229 769 35,4% 14,6%Financial and Insurance services 64 822 10,0% 9,0%Other administration 6 752 1,0% 1,8%Medical services 1 460 0,2% 1,5%Sales and distribution 13 742 2,1% 2,8%Engineering 12 788 2,0% 0,14%Total: 648 968 100,0% 100,0%

Revenues by industry3Q 2013

Source: The Company

Work Service Group strategy assumes migration toward outsourcing permanent selection and HR

consulting.Work Service Group is not addicted to a downturn

in one sector of the economy.

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TEMPORARY WORK

Lowered costs of selection, recruiting and personnel rotation.

Full transfer of legal and administrative responsibility.

Optimization of employment structure and forms.

Minimizing costs of overtimes, weekend shifts, sickness leave, disable people local fees.

Our service is your guarantee of business continuity with optimal labor cost structure. We are securing your business.

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OUTSOURCING

Lowered costs of other than core business

activities.

Access to know-how, excellence and

talented stuff of services

operator.Increased

flexibility of business model and

costs related to outsourced

services.

Non-core activities transfer to experts.

Our personnel or functional outsourcing allow you to focus your competencies on strategic tasks.

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● All types of production, all industries● Warehousing and logistic services● Quality control● Maintenance, administration, cleaning● Consumer service, call center● Sales and merchandising● Promotion and direct sales● Qualified services for financial institutions● Medic Staff and child care● Cross-boarder people exchange● HR Admin, payroll● IT Outsourcing

OUTSOURCING

OUR SPECIALIZED ENTITIES

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Top Management (directors, board members)

Permanent placement:

PERSONNEL SELECTION

High Level Management (head of sales, head of marketing/PR, logistic director, chief

accountant)

Mid and low level management (product manager, regional manager etc.)

Specialists (i.e. engineering, IT)

Non-managerial competencies specialists (marketing specialist, accountant etc.)

Within Personnel Selection Services we offer:

Mass recruitment

Special high volume Recruitment Projects within limited time framework(Sales, Call Center, BPO/SSC)

Multi location, redundant positions

Greenfield investments projects

High volume international recruitment including cross-boarder candidates relocation

Other:

HOW DO WE REACH CANDIDATES?

IN CASE OF NEEDS:

Advertisement: pracuj.pl, gumtree.pl, goldenline.pl, facebook.pl, infopraca.pl, money.pl

Local media advertising

Access to reputation leaders

„Pay it forward” actionTransportation – it’s not your

problemRecruiting office? We are

everywhere…

Mass media campaigns

Social networking

Huddles, agglomerations

Contact with employers of similar profile, reducing Staff at the time

SMALL LOCALITY LARGE

AGGLOMERATIONS

Mobile Recruiting Offices – Recruiting Bus

College and Academy Recruitment Actions

Candidates Database Sourcing

Tests, Screenings and Interviews

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HR Function Audit

- Employees shortage- Sickness leave- Overtimes- Weekend shifts

Competence Studies,

Behavioral Interviews

Mass Employment Reductions

Outplacement

Assessment Center

Development Center

Employees Satisfaction and

Engagement Surveys

Employees Evaluation Systems

Compensation and Benefits

ModelsEmployer Branding

HR CONSULTANCY

Our Strategic HR Consultancy competencies:

RestructuringPersonnel taking

over (23’)

Disable People local fees (PFRON)

Interim HR MANAGER+

SMART SCAN Process Audits

IN HOUSE Solutions

SOCIAL RESPONSIBILITY

● Transparent conditions● Law advisory● Detailed guidelines● Group insurance● Regular and no delay paycheck● Preferential offers: banking, insurance, telecom● Special credit cards● Internal trainings● Coupon Program (see next slide) i.e.: fitness, local shops,

restaurants etc.

As a leading HR Operator we seriously treat our commitment toward Employers, Employees and Local Communities. We act socially responsible.

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Work Club - a loyalty program for CustomersFor business Clients, out of gratitude for their support and collaboration. Club participants receive points within the program for each order placed. Points may be exchanged for attractive rewards to be used by employer.

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