tag driven information architecture using sharepoint 2007

Creating a tag driven information architecture using SharePoint

2007COM103

Ari Bakker

Ari Bakker Technical Lead, cScape www.cscape.com a.bakker@cscape.com www.sharepointconfig.com twitter.com/aribakker

Agenda

Project overview Making information findable using

SharePoint 2007 Engaging the user SharePoint 2010 findability

enhancements

New Zealand Ministry of TransportWanted an intranet that would improve the flow of information around the organisation, as well as being engaging and enjoyable to use.

Image Source: James @ NZ

Making things findable

Achievements Won Microsoft New Zealand’s

Partner Solution of the Year, and Business Productivity Solution of the Year awards in 2007

Named in Nielsen Norman Group’s “Top 10 Intranets of 2008”

Goals

Improve information findability to reduce staff time spent looking for information

Support and strengthen the MoT culture and improve staff morale and job satisfaction by having the intranet be a channel for staff interaction

Reduce the amount of email communication between staff by creating a functional and attractive communal space

Making things findableImprove information findability to reduce staff time spent looking for information

Making things findable

Metadata Facets

Text goes here Level 2 text goes here

– Level 3 text goes here• Level 4 text goes here

» Level 5 text goes here

Metadata Facets

Text goes here Level 2 text goes here

– Level 3 text goes here• Level 4 text goes here

» Level 5 text goes here

Metadata magic

Metadata magic

Facets – Site Columns

Content Types

Demo

HOW METADATA MAKES THINGS FINDABLE

Metadata driven navigation, related content and search

Engaging the user

Engaging the user

Survey results

Desktop based alerts

Outcomes

“The redesign results go beyond just general satisfaction—they’re having a positive effect on staff productivity as well.”

“We’ve had overwhelmingly positive feedback from staff and higher uptake of the intranet.”

“The Alerts and Announcements feature helped to reduce the stress on staff of having a build-up of emails—that may or may not be relevant—cluttering their in-boxes.”

SharePoint 2010 Findability Enhancements

Retrieval Metadata driven

navigation Search facets Ratings Tagging Document IDs

Classification Managed Metadata

Service Shared Content Types Location based metadata

defaults The Content Organiser Document Sets

Demo

HOW SHAREPOINT 2010 IMPROVES FINDABLITY

Thank you for attending!

a.bakker@cscape.com

twitter.com/aribakker