the subject of the course is ticketing and reservation on amadeus gds system lessons 21 each lesson...

prepared by Nazih Mohamed

The subject of the course is Ticketing and Reservation on Amadeus GDS system lessons 21 Each lesson 3 hours including 15 minutes break

prepared by Nazih Mohamed

• Mr. Nazih Mohamed instructor Airline Ticketing and Reservation On Galileo and Amadeus with the Ministry of Tourism in the National Project of Youth Development

• Instructor _ Introduction

prepared by Nazih Mohamed

Trainers _ Introduction

• please introduce your self • How did you hear about the course• Do you know anything about the

course• What do you expect from this

course?

prepared by Nazih Mohamed

The course targets

• At the end of the course the trainers should:

• Building a complete PNR • Deal with the different needs of

passengers requests with least fares

prepared by Nazih Mohamed

• The course targets PNR

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• The pre-requirements shouldtrainers have

• Fluent in English language • Computer knowledge • Personal skills

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The General instructions

• The course is practical in most of its times

• Trainers must be committed with lectures time

prepared by Nazih Mohamed

Introduction to the course • Welcome to Nazih’s introduction to Amadeus

course.• This course will teach you how to use the

Amadeus Global Distribution System (GDS). A GDS is a very powerful computer network that allows the travel agent or airline reservationists to retrieve information and make bookings for air travel, hired cars, hotels, and train travel.

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The course Outline

Lesson 11 Signing in and out

2 Encoding and decoding cities, airports and airlines

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The course Outline

Lesson 2

1 Introduction to the PNR

2 Retrieving a PNR from the Amadeus database

3 Retrieving a PNR from a similar name list

4 Displaying the subfields of a PNR

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The course Outline

Lesson 3

1 Timetables

2 Basic flight availability

3 Access type indicators

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The course Outline

Lesson 4

1 Return availability

2 Follow-up availability entries

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The course Outline

Lesson 5

1 Flight sell

2 Name element

3 Telephone element

4 Ticketing element

5 Received-from element

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The course Outline

Lesson 6 1 Practice building a complete PNRs

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The course Outline

Lesson 7

1 Addresses

2 Frequent-Flyer element

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The course Outline

Lesson 8

1 General remarks

2 OSI elements

3 SSR elements

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The course Outline

Lesson 9

1 PNR management

2 Changing and deleting PNR data

3 Rebooking itinerary segments

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The course Outline

Lesson 10 1 Seat requests and wishes

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The course Outline

Lesson 11

1 seat maps

2 Specific seat request and seat wish

3 Canceling seating elements

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The course Outline

Lesson 12 1 Booking a car at a passenger's destination

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The course Outline

Lesson 13 1 Car terms

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The course Outline

Lesson 14 1 Booking a hotel at a passenger's destination

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The course Outline

Lesson 15

1 Additional hotel entries

2 Hotel segment modification

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The course Outline

Lesson 161 Introduction to classes of

service and basic restrictions 2 Fare displays 3 Fare notes

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The course Outline

Lesson 17 1 Itinerary pricing2 Entering fare elements 3 Ticketing

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The course Outline

Lesson 18 Queues 1 PNR queues

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The course Outline

Lesson 19

1 Changing segment status

2 Working through a PNR queue

3 Waitlist assurance

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The course Outline

Lesson 20 1 Miscellaneous Amadeus functions

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The course Outline

Lesson 211 HELP system

2 AIS

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The course Outline

• Final Test

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بالدورة التعريف نمو ذجاالولى الدورة رقم تذاكر حجز

طيران الدورة اسمدوالر 150

للمستوى الدورة تكلفة 10 االيام عددالتاريخ القاهرة- مصر المكان

علمي بمستوى واعدادها الدورة هذه تصميم تمجيد ومهني مقدمة

الحياة وبين والتعلم التدريب بين المسافة غلقللمتدرب العملية الدورة اهداف

بشركات االمامية المكاتب في بالعمل للمهتمينوالسياحة الطيران

هذه لمنالدورة

باستخدام الطيران تذاكر لحجز متكامل برنامجوايضا التذاكر واصدار حجز لعمل اماديوس برنامج

والسيارات الفنادق حجزمحتويات

الدورة