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1

Vancouver Chapter Study Group

• BABOK Chapter 2 – Business

Analysis Planning & Monitoring

Jorge Vega

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Chapter 2: Business Analysis Planning and Monitoring

2.1 Plan BA Approach 2.2 Conduct Stakeholder Analysis 2.3 Plan BA Activities 2.4 Plan BA Communication 2.5 Plan Requirements Management Process 2.6 Manage BA Performance Mnemonic: ASACMP (“Ace a Camp”)

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• Do you plan for and manage business analysis

where you work?

• Do you think about stakeholders and

communications?

• What kinds of situations/projects would this

knowledge area help with?

• How are BA performances measured where you

work?

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2.1 – Plan Business Analysis Approach

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Elements of Planning BA Approach

• Timing of BA Work

• Formality and level of detail of BA Deliverables

• Requirements Prioritization

• Change Management

• BA Planning Process

• Communication

• Requirements Analysis and Management Tools

• Project Complexity

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Techniques of Planning BA Approach

• Decision Analysis

• Process Modeling

• Structured Walkthrough

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• Exercise

– Summarize the differences in the BA planning that

plan driven vs. change driven projects can have

based on the elements of this task:

• Timing of BA work

• Formality of BA deliverables

• Change Management

• Communication with Stakeholders

• Requirements Analysis and Management Tools

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2.2 – Conduct Stakeholder Analysis

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Elements of Stakeholder Analysis

• Identification

• Complexity of stakeholder group

• Attitude and Influence

• Authority with respect to BA tasks

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Techniques

• RACI Matrix

• Responsible – who does it?

• Accountable – who makes decisions?

• Consulted – who provides input?

• Informed – who needs to know?

• Stakeholder Matrix

• Influence vs. Impact

• High vs. Low

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2.3 – Plan Business Analysis Activities

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Elements of Planning BA Activities

• Geographical location of stakeholders

• Type of project / initiative

• Business Analyst deliverables

• Determination of BA activities (WBS)

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How prepared are you?

• POP QUIZ!

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2.4 – Plan BA Communication

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Elements of Communication Planning

• Geography

• Culture

• Project Type

• Communication Frequency

• Communication Formality

Technique

• Structured Walkthrough

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2.5 – Plan Requirements Management Process

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Elements of Requirements Management

• Repository

• Traceability

• Select Requirement Attributes

• Requirements Prioritization

• Change Management

• Tailoring Requirement Change Management

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Requirements Attributes

• Complexity

• Absolute Reference

• Risks

• Author

• Source

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Requirements Attributes

• Status

• Ownership

• Urgency

• Priority

• Stability

Mnemonic: CARA’S SOUPS. What are the best

attributes of Cara’s Soups?

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Techniques of Requirements

Management

• Decision Analysis

• Problem Tracking

• Risk Analysis

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2.6 Manage Business Analysis Performance

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Elements of BA Performance Management

• Performance Measures

• Performance Reporting

• Preventative and Corrective Action

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Techniques of BA Performance Management • Interviews

• Lessons Learned

• Metrics and Key Performance Indicators

• Problem Tracking

• Process Modeling

• Root Cause Analysis

• Survey/Questionnaire

• Variance Analysis

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Quiz &

Discussion

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Next Session – February 26, 2015 Chapter 3 – Elicitation

Chapter 4 – Requirements Management & Communication

Facilitator Leonardo Alvarez, CBAP, PMP

Location – same time/same place

Please register!

Homework – Prepare five question from the chapters and submit

in advance to development@vancouver.iiba.org

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