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W a l k t h e W a l k a n d T a l k t h e T a l k A s u m m a r y o f s o m e p e e r s u p p o r t a c t i v i t i e s i n I I M H L c o u n t r i e s

2

W a l k t h e w a l k a n d t a l k t h e t a l k

A summary of some peer support activities in IIMHL1

countries

Janet Peters

November 2010

ldquoMy peer support worker is the genuine article who has walked the walk

so she can talk the talk

She is an inspiration and gives me hoperdquo2

ldquoRelate to a personrsquos potential and you call forth greatnessrdquo3

1 International Initiative for Mental Health Leaders (wwwiimhlcom) 2 Service user Centre for Addiction and Mental Health Toronto Canada June 2010 3 Ike Powell

3

4

5

EXECUTIVE SUMMARY

4 Substance Abuse and Mental Health Services Administration (SAMHSA) US Department of Health and Human Services email communication via Rose Shannon 29

October 2010

6

5 Overview of Future Directions Consumer Operated Services Department of Communities Community Mental Health Branch Queensland Australia November 2009 p3 6 Together wwwtogether-orguk Briefing Paper June 2010

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

2

W a l k t h e w a l k a n d t a l k t h e t a l k

A summary of some peer support activities in IIMHL1

countries

Janet Peters

November 2010

ldquoMy peer support worker is the genuine article who has walked the walk

so she can talk the talk

She is an inspiration and gives me hoperdquo2

ldquoRelate to a personrsquos potential and you call forth greatnessrdquo3

1 International Initiative for Mental Health Leaders (wwwiimhlcom) 2 Service user Centre for Addiction and Mental Health Toronto Canada June 2010 3 Ike Powell

3

4

5

EXECUTIVE SUMMARY

4 Substance Abuse and Mental Health Services Administration (SAMHSA) US Department of Health and Human Services email communication via Rose Shannon 29

October 2010

6

5 Overview of Future Directions Consumer Operated Services Department of Communities Community Mental Health Branch Queensland Australia November 2009 p3 6 Together wwwtogether-orguk Briefing Paper June 2010

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

3

4

5

EXECUTIVE SUMMARY

4 Substance Abuse and Mental Health Services Administration (SAMHSA) US Department of Health and Human Services email communication via Rose Shannon 29

October 2010

6

5 Overview of Future Directions Consumer Operated Services Department of Communities Community Mental Health Branch Queensland Australia November 2009 p3 6 Together wwwtogether-orguk Briefing Paper June 2010

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

4

5

EXECUTIVE SUMMARY

4 Substance Abuse and Mental Health Services Administration (SAMHSA) US Department of Health and Human Services email communication via Rose Shannon 29

October 2010

6

5 Overview of Future Directions Consumer Operated Services Department of Communities Community Mental Health Branch Queensland Australia November 2009 p3 6 Together wwwtogether-orguk Briefing Paper June 2010

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

5

EXECUTIVE SUMMARY

4 Substance Abuse and Mental Health Services Administration (SAMHSA) US Department of Health and Human Services email communication via Rose Shannon 29

October 2010

6

5 Overview of Future Directions Consumer Operated Services Department of Communities Community Mental Health Branch Queensland Australia November 2009 p3 6 Together wwwtogether-orguk Briefing Paper June 2010

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

6

5 Overview of Future Directions Consumer Operated Services Department of Communities Community Mental Health Branch Queensland Australia November 2009 p3 6 Together wwwtogether-orguk Briefing Paper June 2010

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

7

12

BACKGROUND

REPORT CONTENT

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

8

PEER SUPPORT DEFINED

7 Bradstreet S Harnessing the lsquolived experiencersquo Formalising peer support approaches to recovery The Mental Health Review Vol 11 2 33-37

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

9

8 Peer Support Worker Peer2Peer Group Member Together England 9 Frank C Paton B amp Gassner L-A Implementing mental health peer support a South Australian experience Australian Journal of Primary Health 2010 16 179-186

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

10

LIMITATIONS OF THIS REPORT

10 Rhonda Robertson Consumer Project Leader Matua Raki National Addiction Workforce Development New Zealand 11 SAMHSA email communication via Rose Shannon 29th October 2010 12 Ibid 13 Ibid 14 Lorna Sullivan email communication 30th August 2010

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

11

POLICY CONTEXT

Country Policy context

Australia

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

12

Canada

15 Queensland Government Queensland Plan for Mental Health 2007-17 p25 June 2008

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

13

England

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

14

Ireland

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

15

New Zealand

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

16

Scotland

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

17

USA

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

18

Australia

Reports

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

19

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

42

43

44

45

46

47

Training

Ireland

Reports

48

ArticlesEvaluations

Projects processes services or websites

49

50

Training

51

Personal stories

52

New Zealand

Reports

Author of

reportdocument

53

54

55

56

57

16

Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

58

59

60

ArticlesEvaluations

Projects processes services or websites

61

62

63

64

65

66

67

68

Training

69

70

71

Scotland

Reports

72

73

ArticlesEvaluations

74

Projects processes services or websites

Training

75

USA

Reports

76

77

78

79

ArticlesEvaluations

80

81

82

Projects Processes services or websites

83

84

Training

85

86

87

References sent by members

88

Other contactspeople who helped

89

20

ArticlesEvaluations

21

Projects processes services or websites

22

-

-

23

-

-

-

-

24

25

26

27

Training

28

29

Canada

Reports

30

31

ArticlesEvaluations

32

33

Projects processes services or websites

34

35

36

37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

Training

England

Reports

39

40

41

ArticlesEvaluations

Projects processes services or websites

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Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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bull 7 locations in Canada

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(Note 569 Agencies and Peer Support Workers across Canada)

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Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Analyse

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Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

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Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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37

Consult

Develop bull Standards of Practise bull Certification Process bull Research Methodology

2014 2013 2012 2011 2010

Develop

Adapt

Performance measurement

Implement pilot projects

Analyse

Analyse consultation results

Progressive consultation

bull 7 locations in Canada

bull comprehensive survey

(Note 569 Agencies and Peer Support Workers across Canada)

Adapt Assist organizations to develop adapted implementation models

Assess findings

Modify

Expand

Measurement of outcomes

Adapt

Modify Learn

Assess

38

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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Matua Raki (2009) Stocktake of alcohol and other drug treatment services in New Zealand 2008 Wellington Matua Raki Retrieved from

httpwwwmatuarakiorgnzindexphpoption=com_contentampview=categoryamplayout=blogampid=27ampItemid=50

Platform (2007) NGOIT 2007 workforce survey Wellington Platform Retrieved from httpwwwin-siteconzplatformlinksobjectsPLATFORM-BookletLRpdf

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