application note alcatel 4400, release 5.1 using e1 …...alcatel pbx is the message center pinx....

© 2007 Cisco Systems, Inc. All rights reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com

of 96 EDCS 404904 Revision 4

Application Note

Alcatel 4400, Release 5.1 using E1 QSIG to Cisco Unified CallManager 4.1

Table of Contents

Introduction .............................................................................................................................................................................................................. 1 Network Topology.................................................................................................................................................................................................... 2 Limitations................................................................................................................................................................................................................ 2 System Components ................................................................................................................................................................................................. 3

Hardware Requirements ...................................................................................................................................................................................... 3 Software Requirements ....................................................................................................................................................................................... 3

Features .................................................................................................................................................................................................................... 3 Features Supported .............................................................................................................................................................................................. 3 Features Not Supported ....................................................................................................................................................................................... 4

Configuration............................................................................................................................................................................................................ 4 Configuring the Alcatel 4400 .............................................................................................................................................................................. 4 Configuration Menus and Commands ................................................................................................................................................................. 5 Configuring the Cisco Unified CallManager..................................................................................................................................................... 54 Configuring the Cisco 2650XM ........................................................................................................................................................................ 89

Acronyms ............................................................................................................................................................................................................... 94

Introduction

• This is an application note for connectivity of Alcatel 4400 Release 5.1 PBX with Cisco Unified CallManager Release 4.1 using 2650XM_E1 QSIG as MGCP gateway.

• The network topology diagram (Figure 1) shows the test setup for end-to-end interoperability with the Cisco Unified CallManager connected to the PBX via 2650XM_E1 QSIG link as MGCP gateway.

• Connectivity is achieved by using the PRI QSIG E1 protocol type on the MGCP gateway and ABC_F (QSIG_GF filtered) switch type on the Alcatel 4400 PBX.

• This Application Note uses the 2650XM_E1 voice gateway, however other Cisco voice gateways are also an option to use since CallManager QSIG implementation does not depend on the physical interface.

© 2007 Cisco Systems, Inc. All rights reserved.

Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com of 96

Network Topology

Figure 1. Basic Call Setup

Limitations

The following section lists known limitations, caveats, or integration issues.

Basic Call with Overlap Sending

• Alcatel does not display connected number when configured for Overlap Sending. CCM does send connected name and number when answering the original call.

Call Forward by Join

• Alcatel does not support call forwarding by join. Instead the Alcatel performs a reroute.

Path Replacement for Call Transfer

• Alcatel did not update connected name and number after Path Replacement.

Phone Cx4000

Basic Call Setup End-to-End Configuration

Cisco CallManagerRelease 4.1

Phone Bx3003

Phone Dx4001

Phone Ax3004

PBX #1

PBX1: Alcatel 4400 Rel5.1 Cisco 3500

EthernetSwitch

Cisco 7960 IP phones

PSTN

Slot 0-9-0

Slot 0-3-0

Dial-4XXX

Dial Plans 3XXX

91650-XXXXXXXTo PBX Ext.

To PSTNDial91408-527-XXXX

ISDN Type:E1-PRI NET5

Phone F1650-364-6325

2650XM

E1 QSIG 1/0



Additional Network Feature Path Replacement for Call Diversion

• Alcatel does not send Path Replacement proposal for Call Diversion by forward switch.

MWI

• Unfortunately Cisco has not been able to validate MWI functionality in our labs due to the fact that we do not have an internal voicemail system on our Alcatel PBX. However, Alcatel’s documentation confirms that OmniPCX 4400 PBX’s does support MWI as long as the Alcatel PBX is the message center PINX. Also MWI was confirmed to be working at a Cisco customer’s site on an Alcatel 4400 Release 4.2 system supporting an internal Octel voicemail blade.

• With Cisco Unified CalManager configured as the message center PINX, Alcatel 4400 PBX Release 4.2 system does not support QSIG MWI.

System Components

Hardware Requirements

The following hardware is required:

• Cisco 2650XM router with 2MFT-E1 ports

• Cisco CallManager

• Alcatel 4400 PBX:

• Alcatel PRA2 Card (PRI Interface Card)

Software Requirements

The following software is required:

• Alcatel PBX Software version 5.1

• Cisco Unified CallManager 4.1

• Cisco IOS Release or Cisco CatOS Release (for the gateway)

Features

This section lists new and changed features and features that are not supported.

Features Supported

• CLIP-Calling Line (Number) Identification Presentation

• CLIR-Calling Line (Number) Identification Restriction

• CNIP-Calling Name Identification Presentation

• CNIR-Calling Name Identification Restriction

• COLP-Connected Line (Number) Identification Presentation

• COLR- Connected Line (Number) Identification Restriction

• CONP-Connected Name Identification Presentation

• CONR- Connected Name Identification Restriction

• Sending Alerting Name

• CT-Call Transfer (by join)



• CFU-Call Forwarding Unconditional (by join)

• CFB-Call Forwarding Busy (by join)

• CFNR-Call Forwarding No Reply (by join)

• CFU-Call Forwarding Unconditional (by Reroute)

• CFB-Call Forwarding Busy (by Reroute)

• CFNR-Call Forwarding No Reply (by Reroute)

• CCBS-Call Completion to Busy Subscriber

• CCNR-Call Completion No Reply

• ANF-PR-Additional Network Feature Path Replacement (for Call Transfer by join).

• ANF-PR-Additional Network Feature Path Replacement (for Call Diversion by forward switching)

• ANF-PR-Additional Network Feature Path Replacement (for Trombone connection)

• Message Waiting Indication is supported by Alcatel OmniPCX PBX’s (lamp ON, lamp OFF, (See Limitation))

Features Not Supported

• None

Configuration

This section contains configuration menus and commands and describes configuration sequences and tasks.

Configuring the Alcatel 4400

1. Configure Board. 2. Configure Digital Access 3. Configure “ISO Function” System Parameter. 4. Configure PRI-ABC_F Trunk Group 5. Configure PSTN Trunk Group 6. Configure Network Routing 7. Configure Network Routing “Own Node”. 8. Configure Routing Prefix. 9. Configure Digital Station 10. Configure Digital Station Phone Facilities



Configuration Menus and Commands

Configure Board



Configure Digital Access



Configure “ISO Function” System Parameter



Configure PRI ABC_F Trunk Group



Configure PSTN Trunk Group



Configure Network Routing



Configure Network Routing Own Node



Configure Routing Prefix



Configure Digital Station



Configure Digital Station Phone Facilities



Software Release



Configuring the Cisco Unified CallManager

2650XM_E1 Gateway Configuration



Partitions Configuration



Calling Search Space Configuration



Enbloc Route Pattern Configuration



Overlap Sending Route Pattern Configuration



PSTN Route Pattern Configuration



Translation Pattern for Incoming Calls



CLIR Route Pattern Configuration



CNIR Route Pattern Configuration



COLR Translation Pattern Configuration



CONR Translation Pattern Configuration



MWI lamp On/Off Configuration



MWI DeActivate Translation Pattern Configuration



MWI Activate Translation Pattern Configuration



CallBack Service Parameters



CallBack Softkey Configuration



Path Replacement Service Parameters



Forward by Reroute Service Parameter



IP phone Configuration



CallManager Software Release



Configuring the Cisco 2650XM

2650XMB4_E1#sho ver Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-JS-M), Version 12.3(3), RELEASE SOFTWARE (fc2) Copyright (c) 1986-2003 by cisco Systems, Inc. Compiled Tue 19-Aug-03 16:31 by dchih Image text-base: 0x80008098, data-base: 0x81D2D464 ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1) 2650XMB4_E1 uptime is 1 week, 5 days, 2 hours, 54 minutes System returned to ROM by power-on System image file is "flash:c2600-js-mz.123-3.bin" cisco 2650XM (MPC860P) processor (revision 0x100) with 124928K/6144K bytes of memory. Processor board ID JAD06150HXS (761445799) M860 processor: part number 5, mask 2 Channelized E1, Version 1.0. Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). TN3270 Emulation software. Primary Rate ISDN software, Version 1.1. 1 FastEthernet/IEEE 802.3 interface(s) 62 Serial network interface(s) Channelized E1/PRI port(s) 32K bytes of non-volatile configuration memory. 49152K bytes of processor board System flash (Read/Write) Configuration register is 0x2 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1#sho run Building configuration... Current configuration : 2217 bytes ! version 12.3 service timestamps debug uptime service timestamps log uptime no service password-encryption ! hostname 2650XMB4_E1 ! boot-start-marker boot-end-marker ! ! voice-card 1 ! no aaa new-model ip subnet-zero



ip tcp synwait-time 13 ! ! no ip domain lookup ip host whiz 171.69.1.162 ip host dirt 171.69.1.129 ip host danube 171.69.17.14 ip host CM-ANTARES 172.20.237.254 ip name-server 172.20.237.254 ! ip cef isdn switch-type primary-qsig ! ! voice call carrier capacity active ! ! ! ! ! ! ! no voice hpi capture buffer no voice hpi capture destination ! ! ccm-manager mgcp ccm-manager music-on-hold ccm-manager config server CM-ANTARES ccm-manager config ! ! controller E1 1/0 pri-group timeslots 1-31 service mgcp ! controller E1 1/1 pri-group timeslots 1-31 service mgcp ! ! ! interface FastEthernet0/0 ip address 172.20.5.2 255.255.255.0 duplex auto speed auto ! interface Serial1/0:15 no ip address no logging event link-status isdn switch-type primary-qsig isdn protocol-emulate network isdn incoming-voice voice isdn bind-l3 ccm-manager no cdp enable ! interface Serial1/1:15 no ip address no logging event link-status isdn switch-type primary-qsig isdn incoming-voice voice



isdn bind-l3 ccm-manager isdn bchan-number-order ascending no cdp enable ! ip http server ip classless ip route 0.0.0.0 0.0.0.0 FastEthernet0/0 ip route 0.0.0.0 0.0.0.0 172.20.31.1 ip route 0.0.0.0 0.0.0.0 172.20.33.1 ip route 0.0.0.0 0.0.0.0 172.20.237.1 ! ! dialer-list 1 protocol ip permit ! ! ! voice-port 1/0:15 ! voice-port 1/1:15 ! mgcp mgcp call-agent CM-ANTARES 2427 service-type mgcp version 0.1 mgcp dtmf-relay voip codec all mode out-of-band mgcp rtp unreachable timeout 1000 action notify mgcp package-capability rtp-package no mgcp package-capability res-package mgcp package-capability sst-package no mgcp package-capability fxr-package no mgcp timer receive-rtcp mgcp sdp simple mgcp fax t38 inhibit mgcp rtp payload-type g726r16 static ! mgcp profile default ! ! ! dial-peer cor custom ! ! ! dial-peer voice 1 pots application mgcpapp port 1/0:15 ! dial-peer voice 2 pots application mgcpapp port 1/1:15 ! ! line con 0 line aux 0 line vty 0 4 login line vty 5 15 login ! ! !



end 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1#sho diag Slot 0: C2650XM 1FE Mainboard Port adapter, 1 port Port adapter is analyzed Port adapter insertion time unknown EEPROM contents at hardware discovery: Hardware Revision : 1.0 PCB Serial Number : JAD06150HXS (761445799) Part Number : 73-7755-02 RMA History : 00 RMA Number : 0-0-0-0 Board Revision : A0 Deviation Number : 0-0 EEPROM format version 4 EEPROM contents (hex): 0x00: 04 FF 40 03 6E 41 01 00 C1 17 4A 41 44 30 36 31 0x10: 35 30 48 58 53 20 28 37 36 31 34 34 35 37 39 39 0x20: 29 82 49 1E 4B 02 04 00 81 00 00 00 00 42 41 30 0x30: 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF FF 0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF Slot 1: High Density Voice Port adapter Port adapter is analyzed Port adapter insertion time unknown EEPROM contents at hardware discovery: Hardware Revision : 1.1 Top Assy. Part Number : 800-03567-01 Board Revision : E0 Deviation Number : 0-0 Fab Version : 02 PCB Serial Number : JAB043409F7 RMA Test History : 00 RMA Number : 0-0-0-0 RMA History : 00 EEPROM format version 4 EEPROM contents (hex): 0x00: 04 FF 40 00 CC 41 01 01 C0 46 03 20 00 0D EF 01 0x10: 42 45 30 80 00 00 00 00 02 02 C1 8B 4A 41 42 30 0x20: 34 33 34 30 39 46 37 03 00 81 00 00 00 00 04 00 0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF VIC Slot 0: E1 (2 Port) Multi-Flex Trunk WAN Daughter Card Hardware revision 1.0 Board revision A0



Serial number 27242745 Part number 800-04479-03 Test history 0x0 RMA number 00-00-00 Connector type PCI EEPROM format version 1 EEPROM contents (hex): 0x20: 01 23 01 00 01 9F B0 F9 50 11 7F 03 00 00 00 00 0x30: 50 00 00 00 01 11 13 00 FF FF FF FF FF FF FF FF HDV firmware: Compiled Tue 10-Sep-02 19:12 by richc HDV memory size 524280 heap free 142049 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1#sho controller e1 E1 1/0 is up. Applique type is Channelized E1 - balanced No alarms detected. alarm-trigger is not set Version info Firmware: 20020812, FPGA: 11 Framing is CRC4, Line Code is HDB3, Clock Source is Line. Data in current interval (543 seconds elapsed): 0 Line Code Violations, 0 Path Code Violations 0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins 0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs Total Data (last 24 hours) 0 Line Code Violations, 0 Path Code Violations, 0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins, 0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs E1 1/1 is up. Applique type is Channelized E1 - balanced No alarms detected. alarm-trigger is not set Version info Firmware: 20020812, FPGA: 11 Framing is CRC4, Line Code is HDB3, Clock Source is Line. Data in current interval (545 seconds elapsed): 0 Line Code Violations, 0 Path Code Violations 15 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins 15 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs Total Data (last 24 hours) 0 Line Code Violations, 0 Path Code Violations, 2376 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins, 2376 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs 2650XMB4_E1# 2650XMB4_E1# 2650XMB4_E1#



Acronyms

Acronym Definitions ANF-PR Additional Network Feature Path Replacement AOC Advice-of-charge. Information element is sent with the connection setup information for

incoming Euro-ISDN connections. The AOC IE is used for call charge calculation. CCM Cisco CallManager CCBS Call Completion to Busy Subscriber CCNR Call Completion on No Reply CFB Call Forwarding on Busy CFNR Call Forwarding No Reply CFU Call Forwarding Unconditional CLIP Calling Line (Number) Identification Presentation CLIR Calling Line (Number) Identification Restriction CMM Communication Media Module (CMM) is a Cisco Catalyst® 6500 Series and Cisco 7600

Series line card that provides flexible and high-density T1/E1 gateways CNIP Calling Name Identification Presentation CNIR Calling Name Identification Restriction COLP Connected Line (Number) Identification Presentation COLR Connected Line (Number) Identification Restriction CONP Connected Name Identification Presentation CONR Connected Name Identification Restriction CT Call Transfer MWI Message Waiting Indicator PSTN Public Switched Telephone Network CUCM Cisco Unified CallManager



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application note alcatel 4400, release 5.1 using e1 …...alcatel pbx is the message center pinx....

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