apqp - advanced product quality planning a sophisticated

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APQP - Advanced Product Quality Planning A sophisticated way for Value Management to add Value to Products and to create Wealth for Companies by Dipl. rer. oec. Axel Peter Ried CEO of Ried Management Methods International Technical Consultants Headquarters Hamburg, Germany presented at the CSVA 2011 Conference Toronto, Ontario November 14-16, 2011 - 1 -

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Page 1: APQP - Advanced Product Quality Planning A sophisticated

APQP - Advanced Product Quality Planning

A sophisticated way for Value Management to add Value

to Products and to create Wealth for Companies

by Dipl. rer. oec. Axel Peter Ried

CEO of Ried Management Methods International Technical Consultants

Headquarters Hamburg, Germany

presented at the

CSVA 2011 Conference Toronto, Ontario

November 14-16, 2011

- 1 -

Page 2: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

APQP - Advanced Product Quality Planning

an organized and well structured sophisticated process

to define and develop products and services

meeting all requirements

and being presented to the Market exactly on time

- 2 -

Page 3: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Value Management and APQP

make it a great deal easier to

plan

monitor

implement

very complex projects.

- 3 -

Page 4: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

APQP and QS 9000

all suppliers of systems, sub-systems and parts

of the Automotive Industry must apply the APQP

processes in conjunction with Value Management

and Simultaneous Engineering.

- 4 -

Page 5: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

India‘s growing Automotive Industry

and all its national suppliers

will more and more be asked

to implement VM and APQP.

Well applied

this will guarantee the wealth of the Indian Industry.

- 5 -

Page 6: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Value Management and APQPare the Key Instruments of all important OEMs

(Original Equipment Manufacturers)

Daimler Chrysler

Ford

General Motors

Volkswagen

Audi

BMW

All of them are Key Customers

of Ried Management Methods.

- 6 -

Page 7: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Time to Market (TTM)

to reduce TTM for cars down from 5 to 3 years

very sophisticated Management Tools had to be

designed.

VM and APQP were identified to be the best tools to

add value

and create wealth.

- 7 -

Page 8: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

QS 9000 and VDA Strategy

VM and APQP are an integrated part of the

QS 9000 and the VDA Strategy

and will be also systematically applied

for all present and future suppliers out of India.

Each supplier must be certified in these tools.

- 8 -

Page 9: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 9 -

M1 PhaseM1

PhaseD1

PhaseD1

PhaseD2

PhaseD2

PhaseP1

PhaseP1

PhaseP2

PhaseP2

PhaseP3

PhaseP3

Phase

StopGate 1

StopStopGate 1Gate 1

StopGate 2

StopStopGateGate 2 2

StopGate 3

StopStopGate 3Gate 3

StopStopStop StopStopStop

Project StartProject Start

APQP - Advanced Product Quality Planning

Product Product DesignDesign

ProcessProcess Design Design

Product and ProcessProduct and Process ValidationValidation

ProductionProduction

Page 10: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Value Management and the APQP Process

Define the Development Phases for new products

including the targets to

simplify the choice of projects

make sure, that sophisticated products will be implemented on time

improve the communicationof the company‘s departmentsguarantee a well controlled overall processstructure by very disciplined activities

identify and eliminate or reduce risks

use the resources very target orientedand the best way possible.

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Page 11: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Value Management and APQP

is being always applied in

Project Teams

and Product Teams.

- 11 -

Page 12: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 12 -

Division Division ManagerManager

SalesSales KeyKey Account Account Managers Managers

ProjectProjectTeamTeam

ProductProductTeamTeam

PurchasingPurchasingEngineeringEngineering

IndustrialIndustrialEngineeringEngineering

APQP Division APQP Division OrganizationOrganization

Page 13: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 13 -

Manager of DivisionVE Project

Teams

Manager of DivisionVE Project

Teams

VE Project ManagerTeam 2

VE Project ManagerTeam 2

Key Account Manager

Key Account Manager

VE Project ManagerTeam 1

VE Project ManagerTeam 1

PurchasingEngineer

PurchasingEngineer

Project EngineerIndustrial

Engineering

Project EngineerIndustrial

Engineering

Project Engineer

Design + Engineering

Project Engineer

Design + Engineering

Quality EngineerQuality

Engineer

VE Project ManagerTeam 3

VE Project ManagerTeam 3

APQP - Project Management Organization

Page 14: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

The VM - APQP Phases

Phase M1

This Phase checks

the total market chance

and if the project is in accordance

It includes main activities like:

estimation and evaluation of the potentialson the basis of client‘s information, market analysisand other research studies

evaluation of project chances

- 14 -

Page 15: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 15 -

C lie n t:P ro je c t:A p p lic a tio n :D a te :

E va lu a tio n R e s u lt < 1 5 0 p o in ts – n o fu rth e r a c tiv it ie s≥ 1 5 0 p o in ts – p o s s ib ly in te re s tin g

T h e p ro je c t is v e ryre c o m m e n d a b le .

> 1 8 0 p o in ts - re co m m e n d a b le> 2 1 0 p o in ts – ve ry re c o m m e n d a b le

E v a lu a tio nC rite r ia

W e ig h in gF a c to r

R a n k in g T o ta lV a lu e

C lie n t B o n u sIm p le m e n ta tio n P ro b a b ility

A -P ro je c tP ro d u c t S a le s P e r io d (y e a rs )U n its p e r ye a rS a le s /ye a r a fte r S O PC o m p e titio n S itu a tio n

T a rg e t a c h ie ve m e n ta n d c h a n c e s (T )

S a le s k n o w h o wE n g in e e rin g k n o w h o wM a n u fa c tu r in g kn o w h o wE n g in e e rin g In v e s t,o f w h ic h c lie n t p a y s fo r %M a n u fa c tu r in g a n d Q C -In ve s tA va ila b ility o f R e s o u rc e s

A d v a n ta g e s a n d R is k s (A )T o ta l T + A

S p e c ify re a so n s ,if p ro je c t w ill b e d e n ie d

E v a lu a tio n o f P ro je c t C h a n c e s – M 1 P h a s e

Page 16: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Phase D 1 Feasibility Study

to check the implementation chances to meet all targets (functions, quality, cost, profit etc.)

to identify and eliminate risks

to intensively check the customer ‘sDuty Book requirements

to fully understand the client‘s application ideas

to finally determine the Duty Bookin close cooperation with the client

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Page 17: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

The Duty Book describes

cost targets

technical functions and requirements

schedule requirements

quality requirements

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Page 18: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Documentation

first application of FMEA (Failure Mode Effect Analysis)

application of QFD - Quality Function Deployment

first definition of possible suppliers

benchmarking with competitor products

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Page 19: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Design Verification

The Design Verification makes sure that the Design performs the

requirements and functions of the Duty Book.

The following activities have to be completed:

comparison of the new design with similar already existing Design (if available) to assure that all lessons learned areapplied the right way.

check of alternative solutions

preparation of alternative calculations

check of Design Documents

- 19 -

Page 20: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

D1 Feasibility Check

The VE-Project Team must come to a consensus that

the chosen Design Concept will definitely meet the

customer‘s requirements:

functions

quality

cost

technical aspects

Mile Stone Plan and its key dates

- 20 -

Page 21: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

D1 - Review

At the end of the APQP - D1 – Phase

the Team will prepare a D1-Review

to finally confirm that the next APQP Phase can be started.

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Page 22: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 22 -

ProductEngineerDesign

ProductEngineerDesign

ProductionExperts

Manufacturingand Assembly

ProductionExperts

Manufacturingand Assembly

LeaderProduct Team

LeaderProduct Team

MaterialsManagementEngineering

MaterialsManagementEngineering

Product EngineerIndustrial

Engineering

Product EngineerIndustrial

Engineering

APQP - Product Team Organization

Phase D2-Product Development

During this phase all Engineering Activitiesfor the new product will be completed:

Page 23: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Manufacturing and Assembly Processes

will be designed in a way that these guarantee a

permanent high quality levelwithin the SPC and PPM Targets

Well structured test programs

are a most important part of the Design Validation.

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Page 24: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Client Confirmation and Design Freeze

The successful Design Validation is the basis of the

Design Confirmation by the client

and the Design Freeze

From now on any changes will definitely cause

heavy consequences (schedule, cost etc.).

- 24 -

Page 25: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Duty Book and Specification Review

Supplier and client will review the Duty Book and the

specification which will be binding from now on - and will

have to be performed completely.

Quality = = Client RequirementsProduct Performance

- 25 -

11

Page 26: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Design Review

Step 1 Planning, definition of the Review Teamand preparation of a Review Plan

Step 2 Development of Review Check-Lists

Step 3 Preparation of necessary documents and procedures

Step 4 Implementation, i.e. identification of problems, development of solutions and documentation

- 26 -

Page 27: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Project Mile Stone Plan

describes all activities for the different Project Phases.

An excellent tool is the MS-Project software.

- 27 -

No. of Activity Activity No. of Days Month/ Year

Jan01 02 03 04

Feb05 06 07 08

March

Page 28: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Special Product and Process Criteria

Each product developed by a VE-Team

must meet all specific client criteria,

such as for example:

safety relevant items

delicate manufacturing processes

which may causesafety, cost, function and schedule consequences

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Page 29: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Control Plan

The Control Plan makes sure that

prototypes

first samples

pre series-

and series products

will be checked systematically and consequently.

- 29 -

Page 30: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

The Control Plan describes

what to check

how to check

how much to check

by whom to check

where to check

by which mean to check

the checking criteria

and which measures have to be takenin case of variances

- 30 -

Page 31: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

DFMA - Design for Manufacturability and Assembly

Target = to optimize the product in regard to function

and quality performance

sensitivity of design, concept and functionto manufacturing variances

production and assembly processes

requirements of specification parametersand drawing tolerances

number of parts and components

process control possibilities

material-flow and -handling

- 31 -

Page 32: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Design Validation

The Design Validation must be performed

to guarantee that the product really performs

all requirements of the client.

The final validation will be done for the final product.

- 32 -

Page 33: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 33 -

FMEA – Failure Mode Effect Analysis

FMEA wil be applied systematically during the

D2 – Product Development Phase

to avoid any defects in the future.

FMEA asks three main questions about:

1. Probalbility that the defect happens

2. Effects for the client and the product

application

3. Probablility of the detection before the product

will be shipped to the client

Page 34: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

D2-Review

At the end of the

D2-Phase Product Development

a final review will be prepared

to guarantee that all D2-Phase activities

were fully achieved.

- 34 -

Page 35: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

P1-Phase - Process Design

During this Phase the VE Project Teams complete the Product and Process Design.

On this basis a final calculation of:

parts

manufacturing cost

manufacturing tools/machines and processes

control equipment

will be prepared.

Also all drawings of parts and componen will be finally checked and confirmed.

- 35 -

Page 36: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

P1 - Feasibility Check

The members of the Team must also reach a consensus that all criteria of the developed product will be achieved:

Quality

Cost

Technique

Schedule

On this basis the product production will be finally confirmed and

started.

- 36 -

Page 37: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

P1 - Review

The results of the P1 - Phase

will be checked and confirmed

by a P1 - Review by the VE Project Team.

- 37 -

Page 38: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

P2 - Phase - Product and Process Validation

The P2 - Phase makes sure

that all conditions are completed to manufacture the new product:

in the required number of units

in the required quality

at the lowest possible cost

at the right time to meet the delivery time schedule

- 38 -

Page 39: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

P2 - Review and Start of Pre-Series Production

In order to start the Pre-Series Production,

the P3 - Phase Review must be completed.

- 39 -

Page 40: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

P3 - Phase - Series Production

On the basis of the confirmed results

of the Pre-Series Production and the client‘s confirmation

the Series Production P3 will be started.

A specific check-list

„Confirmation of Series Production“

will be completed to document that all processes are fully in operating function and that the products being manufactured and assembled are achieving all requirements and targets.

- 40 -

Page 41: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Customer full satisfaction

The customer now is fully satisfied

as he gets his products in the desired quality

and always on time.

- 41 -

Page 42: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

Special Product and Process Criteria

The consequent application of the APQP procedures

in Value Management and VE-Teams guarantees

value added products

and the basis to create wealth for companies.

because companies applying the APQP proceduresare becoming and staying a remarkable and calculable partner

for customers from around the world.

- 42 -

Page 43: APQP - Advanced Product Quality Planning A sophisticated

A Ried Management Presentation at the CSVA 2011 Conference Toronto, Ontario, Nov. 14-16, 2011

Ried Management MethodsThe way of success... - you should know

- 43 -

Good Luck!