ariba

SPARC Open Connect Cases

1-807231 5/12/2005 #REF!

5/23/2005 #REF!

5/27/2005 #REF!

5/23/2005 #REF!

1-1085340 5/23/2005 #REF! D2 - High Development

5/23/2005 #REF!

5/9/2005 #REF!

6/12/2005 #REF!

5/18/2005 #REF!

4/29/2005 #REF!

5/23/2005 #REF! D2 - High Development

1-1236151 6/21/2005 #REF!

6/8/2005 #REF!

5/18/2005 #REF!

1-1271961 6/24/2005 #REF!

1-1348191 7/5/2005 #REF!

P3 - Workaround Avail Prod

1-953831 D1 - Critical Development


1-1025096 P3 - Workaround Avail Prod



1-1139341 P1 - System Down Production



1-953851

P2 - No Workaround Production


1-885731 D1 - Critical DevelopmentP2 - No Workaround Production


279470 4/15/2005 #REF!

1-1421501 7/14/2005 #REF!

1-1501261 7/25/2005 #REF!

1-1501771 7/26/2005 #REF!

5/27/2005 #REF!

1-1216021 6/20/2005 #REF!

1-1421501 7/14/2005 #REF!

1-1501261 7/25/2005 #REF!

1-1645411 8/10/2005 #REF!

1-1501771 7/26/2005 #REF!

1-1823041 8/23/2005 #REF!

1-1590807 8/5/2005 #REF!

1-1714521 8/16/2005 #REF!

1-2086801 9/21/2005 #REF!

D1 - Critical Development


P3 - Workaround Avail ProdP2 - No Workaround Production


Request For Information


P3 - Workaround Avail ProdRequest For InformationP2 - No Workaround ProductionP2 - No Workaround ProductionP2 - No Workaround ProductionP2 - No Workaround ProductionD1 - Critical Development

5/6/2005 #REF!

10/3/2005 #REF!

10/7/2005 #REF!

1-1642003 8/10/2005 #REF!

1-1678745 8/15/2005 #REF!

1-2355301 10/14/2005 #REF!

1-2086821 9/21/2005 #REF!

10/7/2005 #REF!

1-2339853 10/14/2005 #REF!

1-2322791 10/12/2005 #REF!

1-1580131 8/3/2005 #REF!

1-1773901 8/19/2005 #REF!


1-2226911 D3 - Important Development


P2 - No Workaround ProductionRequest For InformationD1 - Critical Development


P1 - System Down Production



P3 - Workaround Avail ProdP2 - No Workaround Production

1-2165331 9/28/2005 #REF!

1-2136691 9/26/2005 #REF!

10/22/2005 #REF!

9/30/2005 #REF!

1-2809711 11/10/2005 #REF!

1-1324561 7/1/2005 #REF!

1-1896251 8/29/2005 #REF!

1-2915781 11/17/2005 #REF!

1-2904873 11/17/2005 #REF!

1-2886621 11/17/2005 #REF!

1-3001641 11/25/2005 #REF!




1-2496541 P2 - No Workaround Production

1-2174831 Request For Information






D1 - Critical DevelopmentD1 - Critical Development

5/4/2005 #REF!

1-2576311 10/27/2005 #REF!

1-2339855 10/14/2005 #REF!

11/8/2005 #REF!

1-3215861 12/9/2005 #REF!






1-2322321 10/11/2005 #REF!

1-2948681 11/21/2005 #REF!

1-2874111 11/14/2005 #REF!





1-2530561 10/25/2005 #REF!

1-2924371 11/18/2005 #REF!

1-3370161 12/22/2005 #REF!




1-3745631 #REF! D2

1-3201701 12/8/2005 #REF!

1-3585701 1/12/2006 #REF!

1-4351075 2/10/2006 #REF!




1-3586083 1/13/2006 #REF!

1-2796413 11/8/2005 #REF!

1-3185861 12/6/2005 #REF!




1-3616281 3/16/2006 #REF!

1-5225411 #REF! P2 - No Workaround

1-4920551 3/7/2006 #REF! P2 - No Workaround

1-5431571 4/10/2006 #REF! RFI






1-5516791 4/17/2006 #REF! RFI

1-6411151 5/2/2006 #REF! RFI

1-22821731 6/5/2006 #REF! RFI

1-21198401 5/31/2006 #REF! RFI

1-25996601 6/13/2006 #REF!

1-4642991 2/16/2006 #REF!

1-22821731 6/5/2006 #REF!

1-27475611 6/22/2006 #REF!

P3 - Workaround available


Request For InformationD1 - Critical Development


1-56893691 7/19/2006 #REF! Request For Information


1-75983955 8/3/2006 #REF!

1-76331219 8/3/2006 #REF!

1-78712521 8/14/2006 #REF!


Request For InformationD1 - Critical Development

1-21143411 5/31/2006 #REF!

1-5586071 4/19/2006 #REF!

P3 - Workaround available

D3 - Important Development



1-86808201 9/7/2006 #REF!


1-17777781 5/24/2006 #REF!




1-212261181 10/24/2006 #REF!

2/6/07

2/2/07

1/29/07

1/25/07

12/19/06









2/1/07

1/23/07

11/13/06

11/9/06

12/1/06

11/29/06

11/29/06

11/22/06

11/6/06

11/6/06

10/24/06

10/20/06

10/2/06

9/26/06

9/21/06

9/21/06

9/21/06

9/20/06

9/11/06

9/8/06 D2 - High Development

9/6/06

8/24/06

7/25/06


6/27/06

6/21/06




















1-88204261




1-49456911



6/15/06

6/15/06

6/14/06

6/14/06

6/14/06

6/14/06

6/6/06

6/1/06

5/22/06

5/17/06

5/12/06

5/1/06

4/28/06

4/27/06

4/25/06

4/25/06

4/18/06

4/12/06

4/10/06

4/5/06

3/31/06

3/28/06

3/24/06

3/22/06

3/22/06

3/20/06

3/20/06




























3/1/06

2/24/06

2/21/06

2/8/06

2/8/06

2/6/06

2/3/06

2/3/06

2/1/06

2/1/06

1/1/06

11/14/05

11/14/05


9/9/05

8/31/05


8/11/05

8/1/05

7/28/05


6/17/05

5/6/05

277635 4/4/05 Request for Information

276443 3/25/05














1-2816811


1-1894510 D3 - Important Development

1-1914081




1-1301891




273084 3/1/05

273074 3/1/05

270699 2/11/05

270429 2/10/05

270396 2/10/05

270227 2/9/05

269829 2/7/05

268100 1/25/05 D2 - High Development

268076 1/25/05


267733 1/24/05

266745 1/14/05

266740 1/14/05

266678 1/13/05

266477 1/12/05


261770 12/6/04

261561 12/3/04

260965 11/30/04

260856 11/29/04

260122 11/22/04


259500 11/17/04


D1 - Critical DevelopmentP3 - Workaround Avail Prod

P2 - No Workaround ProductionP2 - No Workaround Production



D3 - Important DevelopmentP2 - No Workaround Production


P3 - Workaround Avail ProdP3 - Workaround Avail Prod



D3 - Important DevelopmentP2 - No Workaround ProductionD3 - Important Development

D4 - Requires Info Development


255824 10/25/04

253248 10/7/04

252608 10/1/04

252607 10/1/04



250809 9/21/04

249315 9/16/04

247867 9/9/04

247848 9/8/04

247579 9/8/04

246483 8/31/04




242083 7/30/04


241912 7/29/04

241911 7/29/04

241232 7/26/04

241231 7/26/04

241095 7/26/04

240956 7/23/04

240896 7/22/04

P4 - Requires Info ProductionD1 - Critical DevelopmentP2 - No Workaround ProductionP2 - No Workaround Production


P3 - Workaround Avail ProdP4 - Requires Info ProductionD4 - Requires Info DevelopmentD4 - Requires Info DevelopmentD4 - Requires Info Development


D4 - Requires Info DevelopmentD4 - Requires Info DevelopmentP3 - Workaround Avail ProdP3 - Workaround Avail ProdD4 - Requires Info DevelopmentP3 - Workaround Avail ProdP3 - Workaround Avail Prod

240245 7/19/04

239990 7/16/04

239700 7/14/04

239695 7/14/04

239517 7/13/04

239456 7/13/04

239277 7/12/04

239080 7/9/04

238295 7/2/04

238282 7/2/04

237782 6/29/04


237168 6/23/04


236819 6/21/04

236609 6/18/04

235414 6/10/04

235350 6/9/04

235202 6/8/04

235035 6/8/04

234705 6/4/04

234649 6/4/04

234529 6/3/04

234486 6/3/04



P2 - No Workaround ProductionP3 - Workaround Avail Prod

P3 - Workaround Avail ProdP3 - Workaround Avail Prod

P3 - Workaround Avail ProdP3 - Workaround Avail ProdP2 - No Workaround ProductionP2 - No Workaround Production



P2 - No Workaround ProductionD1 - Critical DevelopmentD1 - Critical Development


D4 - Requires Info DevelopmentP2 - No Workaround ProductionD1 - Critical DevelopmentP3 - Workaround Avail Prod

D4 - Requires Info Development

233825 5/27/04

233745 5/27/04

233409 5/25/04


232514 5/19/04

232401 5/18/04

232302 5/18/04

232209 5/17/04

231559 5/14/04

231553 5/13/04

231453 5/13/04

230897 5/10/04

229161 4/27/04

229042 4/26/04

229015 4/26/04


228648 4/23/04

228559 4/22/04

228431 4/21/04

227705 4/16/04



227312 4/13/04

227054 4/11/04

226651 4/7/04

P3 - Workaround Avail ProdP3 - Workaround Avail ProdP3 - Workaround Avail Prod

P2 - No Workaround ProductionD1 - Critical DevelopmentP3 - Workaround Avail ProdD4 - Requires Info DevelopmentD4 - Requires Info DevelopmentD1 - Critical DevelopmentD1 - Critical DevelopmentP2 - No Workaround ProductionP3 - Workaround Avail ProdP3 - Workaround Avail ProdP3 - Workaround Avail Prod

D3 - Important DevelopmentP3 - Workaround Avail Prod



P2 - No Workaround ProductionD3 - Important DevelopmentD1 - Critical Development

226133 4/5/04

226008 4/2/04

225966 4/1/04

225949 4/1/04

225903 4/1/04

225212 3/29/04

224761 3/24/04

223692 3/17/04 Request for Information

222794 3/11/04

222447 3/9/04

222172 3/6/04

222157 3/5/04

222137 3/5/04

222067 3/5/04

222006 3/5/04

221804 3/3/04

221803 3/3/04

221265 2/29/04

221069 2/27/04

220858 2/25/04

220235 2/20/04

220106 2/20/04

219910 2/19/04

D3 - Important DevelopmentP2 - No Workaround ProductionD4 - Requires Info DevelopmentP2 - No Workaround ProductionP2 - No Workaround ProductionD3 - Important DevelopmentP2 - No Workaround Production

D4 - Requires Info DevelopmentP3 - Workaround Avail Prod



D3 - Important DevelopmentP2 - No Workaround ProductionP2 - No Workaround ProductionD4 - Requires Info DevelopmentD4 - Requires Info DevelopmentD4 - Requires Info DevelopmentP2 - No Workaround Production

D3 - Important DevelopmentD3 - Important Development

219846 2/18/04

218325 2/6/04

217559 2/2/04

216988 1/28/04

216842 1/27/04

1-274443951 2/12/07

1-268686791 1/11/07

1-262885621 12/19/06

1-4351071 2/10/2006 #REF!

1-288810471 3/19/2007 #REF!

1-287043391 3/12/2007 #REF!

1-288809655 3/16/2007 #REF!

3/16/2007 #REF!

3/19/2007 #REF!

1-291874811 3/27/2007 #REF! D2 - Normal Urgency

1-272555901 2/1/2007 #REF!


3/20/2007 #REF!


P2 - No Workaround ProductionP3 - Workaround Avail ProdP2 - No Workaround ProductionP4 - Requires Info ProductionRequest For InformationP2 - No Workaround ProductionP3 - Workaround Avail ProdP3 - Workaround Avail Prod


P1 - Immediate Attention

D2 - Normal Urgency

1-288809659 D2 - Normal Urgency

1-288810481 D1 - Immediate Attention

D3 - Important Development

1-290402601 P1 - Immediate Attention

1-298017631 4/4/2007 #REF! D3 - Low Urgency

1-274680051 2/13/2007 #REF!

1-273494181 2/7/2007 #REF!

1-273493511 2/6/2007 #REF!

1-272532971 2/1/2007 #REF!

1-257348701 11/29/2006 #REF!






1-255064151 11/27/2006 #REF!

1-283161651 2/28/2007 #REF!

1-276305841 2/20/2007 #REF!

1-295805821 3/31/2007 #REF!

1-204689211 10/23/2006 #REF!


1-308044893 4/16/2007 #REF!

1-298017631 4/4/2007 #REF! D3 - Low Urgency

1-300644751 4/9/2007 #REF!


1-276357611 2/20/2007 #REF! P2 - Normal Urgency









1-298748761 4/5/2007 #REF!

1-276549481 2/21/2007 4208 P2 - Normal Urgency

1-276306381 2/21/2007 4208 P2 - Normal Urgency

1-290268841 3/20/2007 4189 P2 - Normal Urgency

1-274743761 2/13/2007 4214

1-82031311 8/25/2006 4336

1-295223211 3/31/2007 4180

1-317999731 5/2/2007 4158 P2 - Normal Urgency

1-317241701 5/2/2007 4158 P3 - Low Urgency1-321682891 5/6/2007 4155 P3 - Low Urgency

1-347930181 5/28/2007 4140 P3 - Low Urgency





1-346744161 5/25/2007 4141 P3 - Low Urgency

1-346744161 6/1/2007 4136 P2 - Normal Urgency

1-362649421 6/21/2007 4122 P2 - Normal Urgency

1-343027731 5/23/2007 4143 P3 - Low Urgency

1-380622801 7/3/2007 4114 P2 - Normal Urgency

1-380775191 7/3/2007 4114 D2 - Normal Urgency

1-373142471 7/16/2007 4105 P1 - Immediate Attention

1-409252047 7/25/2007 4098 P2 - Normal Urgency

1-414232921 7/30/2007 4095 D2 - Normal Urgency

1-407928331 7/24/2007 4099 P2 - Normal Urgency

1-403457161 7/19/2007 4102 P2 - Normal Urgency

1-291874845 3/23/2007 4186

1-290872491 3/23/2007 4186

1-288530671 3/15/2007 4192

1-283630851 3/2/2007 4201 P2 - Normal Urgency

1-350711401 5/21/2007 4145 D3 - Low Urgency

1-423294371 8/7/2007 4089 P3 - Low Urgency

1-403457161 7/19/2007 4102 P2 - Normal Urgency

1-354854901 6/13/2007 4128 P2 - Normal Urgency




1-295805859 3/31/2007 4180 D3 - Low Urgency

1-341325671 5/21/2007 4145

1-423294371 8/7/2007 4089 P3 - Low Urgency

1-440206461 8/23/2007 4077

1-450482691 9/4/2007 4069 P2 - Normal Urgency

1-411130631 7/27/2007 4096 P2 - Normal Urgency

1-433662623 8/16/2007 4082 D2 - Normal Urgency

1-447178111 8/30/2007 4072




1-373142471 6/29/2007 #REF! P3 - Low Urgency


1-459262471 9/14/2007 4061 S3 - Major

1-458595721 9/13/2007 4062

1-438062613 8/21/2007 4079 D2 - Normal Urgency


1-360319001 6/19/2007 4124 S4 - Minor

1-450499821 9/4/2007 4069 P2 - Normal Urgency

1-452579611 9/5/2007 4068 P2 - Normal Urgency

1-456712761 9/11/2007 4064

1-459835751 9/16/2007 4060 S3 - Major

1-462864621 9/18/2007 4059


S2 - Core Function Inoperative

1-466246861 9/21/2007 4056 S3 - Major

1-440760351 8/23/2007 4077 P3 - Low Urgency

1-93633715 9/11/2006 4325

1-459262351 9/14/2007 4061 S3 - Major

1-497211941 10/11/2007 4042 S4 - Minor


1-458913155 9/14/2007 4061

1-344053701 5/23/2007 4143 P2 - Normal Urgency


1-486267241 10/4/2007 4047

1-472585051 9/25/2007 4054

1-499178371 10/12/2007 4041 S4 - Minor

1-518423611 10/23/2007 4034 S3 - Major

S2 -Core Function Inoperative

D1 - Immediate Attention

1-492151621 10/8/2007 4045 S4 - Minor

1-402940871 7/19/2007 4102 P3 - Low Urgency

1-474874291 9/27/2007 4052 S4 - Minor

1-491113291 10/8/2007 4045 S4 - Minor

1-471871513 9/24/2007 1 S3 - Major

1-520374593 10/25/2007 #REF! S3 - Major

1-511677701 10/19/2007 #REF! S4 - Minor

1-523655921 11/7/2007 #REF! S4 - Minor

1-352462981 6/7/2007 #REF! P3 - Low Urgency

1-521388031 10/29/2007 4030 S3 - Major

10/7/2007 4045 S3 - Major

1-476125391 9/27/2007 4052

1-522881971 11/5/2007 4025 S3 - Major

1-491113201L3 issue


1-354854901 6/13/2007 4128 P2 - Normal Urgency

1-527432511 11/27/2007 4009 S3 - Major

9/12/2007 4063 P2 - Normal Urgency

1-523473181 11/7/2007 4023 S3 - Major

1-457759141

1-291062481 3/23/2007 4186

1-511799781 10/19/2007 4036 S4 - Minor

D1 - Immediate Attention

1-526999131 11/26/2007 4010

1-528689930 12/3/2007 4005

1-530094141 12/9/2007 4000 P2 - Normal Urgency

1-527783060 11/28/2007 4008 S3 - Major



1-503610301 10/15/2007 4040 S3 - Major

1-526573431 11/21/2007 4013 S3 - Major

1-327173331 5/10/2007 4152 P2 - Normal Urgency

1-528659671 12/3/2007 4005 S2 - Core Function Inoperative

1-408316591 7/25/2007 4098 P3 - Low Urgency

1-532716871 12/21/2007 3991 S3 - Major

1-487669281 10/5/2007 4046 S4 - Minor

1-530985111 12/12/2007 3998 S4 - Minor

1-533608271 12/27/2007 3987 S3 - Major

1-526286431 11/20/2007 4014 S3 - Major

1-540071911 1/28/2008 3965 S3 - Major

1-537796041 1/17/2008 3972 S3 - Major

1-530985401 12/12/2007 3998 S3 - Major

1-537114411 1/15/2008 3974 S3 - Major

1-542115271 2/6/2008 3958 S3 - Major

1-533608331 12/27/2007 3987 S3 - Major

1-546222261 2/21/2008 3947 S3 - Major

1-537796821 1/18/2008 3971 S4 - Minor


1-548022821 2/29/2008 3941 S3 - Major

1-550033291 3/10/2008 3935 S3 - Major

1-548022741 2/29/08 3941

1-550187251 3/10/2008 3935 S4 - Minor


1-552771191 3/18/2008 3929 S3 - Major

1-544946771 2/19/08 3949 S3 - Major

1-548837421 3/4/08 3939 S3 - Major

1-550983431 3/12/08 3933 S3 - Major

1-549641081 3/6/2008 3937 S3 - Major

1-550983691 3/13/08 3932 S3 - Major

1-553814551 3/21/08 3926 S3 - Major

1-550730821 3/11/08 3934 S3 - Major

1-548022831 2/29/08 3941 S4 - Minor

1-552771591 3/19/08 3928 S3 - Major

1-552015722 3/17/08 3930

1-556698481 4/2/2008 3918 S3 - Major

1-556336711 4/1/08 3919 S3 - Major

1-558980445 4/10/2008 3912 S3 - Major


1-554781571 3/26/2008 3923 S3 - Major

1-560054101 4/15/2008 3909 S3 - Major

1-555822388 3/31/08 3920 S3 - Major

1-562067105 4/23/2008 3903 S3 - Major

1-561521241 4/22/08 3904

4/21/08 3905 S3 - Major

1-562062331 4/23/2008 3903 S3 - Major

1-561836741 4/23/08 3903 S4 - Minor


1-561212931

1-558579281 4/9/2008 3913 S3 - Major

1-563542061 4/29/08 3899

1-560712201 4/17/2008 3907 S3 - Major


1-558579285 4/9/2008 3913 S3 - Major

1-561835961 4/22/2008 3904 S3 - Major

1-566636141 5/12/2008 3890 S3 - Major

1-566636150 5/12/2008 3890 S3 - Major

1-567466585 5/15/2008 3887 S3 - Major

1-567466589 5/15/2008 3887 S3 - Major

1-567974783 5/19/2008 3885 S3 - Major

1-566985771 5/14/08 3888 S3 - Major

1-567466581 5/15/2008 3887 S3 - Major

1-566636131 5/12/2008 3890 S3 - Major

1-566985301 5/14/2008 3888 S4 - Minor

1-571983531 06/03/08 3874 S3 - Major

1-571983683 06/04/08 3873 S4 - Minor

1-535490581 01/09/08 3978 S4 - Minor

1-566966190 05/13/08 3889 S3 - Major

1-567974787 05/19/08 3885 S3 - Major

1-572331321 06/05/08 3872 S3 - Major

1-570742211 05/29/08 3877 S3 - Major

1-560519921 04/17/08 3907 S4 - Minor

1-567535731 05/16/08 3886 S3 - Major


1-571661571 06/03/08 3874 S3 - Major

1-571861811 06/03/08 3874 S3 - Major

1-572331325 06/05/08 3872 S3 - Major

1-575868371 06/18/08 3863 S3 - Major

1-574196231 06/12/08 3867 S3 - Major

1-574192561 06/12/08 3867 S3 - Major

1-574595151 06/12/08 3867 S3 - Major

1-572246591 06/04/08 3873 S3 - Major

1-576063581 6/18/08 3863 S3 - Major

1-577358621 06/24/08 3859 S3 - Major

1-561396631 04/21/08 3905 S3 - Major

1-579258489 7/1/08 3854

1-577162711 06/23/08 3860 S3 - Major

S2 - Core FunctionInoperative

1-579338691 7/1/08 3854 S3 - Major

1-579267401 7/1/08 3854 S3 - Major

1-578418111 06/27/08 3856 S4 - Minor

1-577921821 06/25/08 3858 S3 - Major

1-577414537 06/24/08 3859 S3 - Major

1-572331431 06/05/08 3872 S3 - Major

1-534063731 01/02/08 3983

1-579267401 7/1/08 3854 S3 - Major


1-566284931 05/11/08 3890 S3 - Major

1-577334121 06/23/08 3860 S4 - Minor

1-579338704 07/01/08 3854 S3 - Major

1-580539651 07/08/08 3849 S3 - Major

1-581114161 07/09/08 3848 S3 - Major

1-577937631 06/25/08 3858 S3 - Major

1-567034685 5/14/2008 3888 S3 - Major

1-572584521 6/6/2008 3871

1-579258481 07/01/08 3854 S3 - Major


1-566966181 05/13/08 3889 S4 - Minor

1-567034681 05/14/08 3888 S3 - Major


1-575515411 06/17/08 3864 S3 - Major

1-579544771 07/02/08 3853 S3 - Major

1-586479231 7/31/2008 8:08 3832 P2 - Normal Urgency

1-587721261 8/5/2008 3829 S3 - Major

1-587829981 8/5/2008 3829 S3 - Major

1-589425071 8/12/2008 3824 S3 - Major

1-589516697 8/12/2008 3824 P2 - Normal Urgency

1-584736101 7/24/2008 3837 S3 - Major

1-589291761 8/12/2008 3824

1-592432981 8/25/2008 3815 S3 - Major

1-583851381 7/22/2008 0:00 3839

1-593815963 8/28/2008 3812 S3 - Major



1-583733733 7/21/2008 3840

1-572331329 6/5/2008 3872 S3 - Major


1-597694161 9/12/2008 3801 S3 - Major

1-597694173 9/12/2008 3801 S3 - Major

1-598900571 9/17/2008 3798 S3 - Major

AA Sonu

Timeout issue ACM Siva

AES Siva

AA Shantanu

ADE Bob

AA Bob/Shantanu

MyTasks overload issue ACM Siva

Fail to load Contract Document ACM Siva/Mohan

Date Timezone Issue ACM Siva

ACM Mohan

Effective date formate questions ACM Siva

AA Peter

Permission issue ACM Siva

Import Contract Documents ACM Siva

Contract Import Issue ACM Mohan

IE error encountered while creating AA report AA Oanh

Analysis - aribasystem user having trouble logging in.

SSO integration with SSL are getting Proxy errorsHow to configure for incremental Data load: IncrementalParams = { Interval = 10; Type = Days;};Getting error "./server811_hpux32.bin: ./server811_hpux32.bin: cannot execute binary file" when trying to run the ADE 4.4 sp7 installer on Solaris 9.

Cannot Pull Buyer8.0 Invoicing Data into AA3.1

If an Eform contains a longString, get an Oracle error when withdrawing it.

Cannot copy sub folder reports to personal folder

ACM Mohan

AA Peter

Email issue ACM Siva

Delegate Email issue ACM Siva

AA Siva

ADE/AA Peter

AA Peter

Email issue ACM Siva

ACM Team member E-mail issue ACM Siva

Delegate Email issue ACM Siva

AA Peter

ADE Shantanu

AA Peter

ACM Rajesh

Parent Agreement Search not returning any results

Changes made to the fixed date range filter get reverted back to default when copying a report

Data loading - ACM: full load is not pulling the entire data for vector fields

How to customize export location from ADE to AA

Changes made to the fixed date range filter get reverted back to default when copying a report

Display option not working with Lowest level hierarchyADE: Can't apply 76000 rows to memory store,Discrepancy Results when export reports at Head Level or Detail LevelSelecting the Contracts in Draft status from Contract Search gives Null pointer Exception

ACM Contract Search -- Group By doesn't work ACM Rajesh

ACM Rajesh

Problem in installing SP10 upgrade ACM Rajesh

Commodization Resolver process errored out ADE Shantanu

ADE Shantanu

ACM Rajesh

ACM Rajesh

Problem in installing SP10 upgrade AES Rajesh

Currency not appearing in UI ACM Rajesh

ACM Rajesh

Delete Hierarchy AA Peter

ApprovalTasks are stuck in Submitted stage ACM Rajesh

Moving Keywords field in Search Projects screen

Default Item List Name for Supplier data while importing from Analysis ServerSystem throws ClassCastException when try to edit the template.

Turning off all email notifications from Preferences

1. How Sourcing Authorized role assigned to a new user automatically and how to disable this role from getting assigned automatically. 2. How to disable 'Search Contracts' link for users not having 'Create Contract' link, without affecting their ability to search on projects.

ACM Rajesh

ACM Rajesh

Project owner of the contract workspace ACM Rajesh Ian

ACM Rajesh Ian

ACM Rajesh Gu

JDBC connection error ACM Rajesh

Error when exporting Analysis Report AA

AES Rajesh Thiago

Request for Contract workbench status details ACW Rajesh Ian

Login page vulnerable to cross-site-scripting ACM Bob

Security issues AES Rajesh Maurius

security vulnerabilty report AES Sajish Maurius

Done button in Ariba Management warning Screen is not working.

Setting TasksMaxResultRows value to 150 and above causes performance issues

How long the Completed Tasks remain in My Tasks folder.

Documents for Knowledge management project

Emails are not being sent out from Sourcing because cannot connect to SMTP host

Search functionality in ACM ACM Siva Ian

AA Sandhya Shirley

ACM Rajesh Ian

ACM Rajesh Thiago

ACM Sandhya Ian

Unable to remove the previous versions of Contract Workspaces that were already pulled into Analysis.Duplicate email gets sent to Manually added parallel approver.

The Custom TaskApproval email is not being sent to the Delegate.

Toggle Currency functionality questions and request for documentation

ACM Rajesh Grace

Problems with loading Multi-Value fields AA Kishore Janey

Contract Require Review email issue ACM Rajesh Grace

Emails in Production with reminders that tasks are overdue are sent as often as 2 times a day or sometime not for 4 days and sometimes every 36 hours.

Problem with display of Charts on Reports AA Rajesh Janey

ACM Rajesh Grace

ACM Rajesh Grace

Contract review emails formatting issue ACM Sandhya Ian

Supplier Search in Parent Agreement chooser under Contracts search gives exception

Performance issue - Taking more time while creating Sourcing Project

ACM Rajesh Grace

ACW Rajesh Gu

Email reminders for Approvers ACM Rajesh Gu

Supplier Login AES Rajesh Justin

Search and My Tasks Time are taking longer after installing SP10e

Tasks belonging to a Cancelled contract workspace remain in My Tasks

Money fields always appear in USD ACM Rajesh Ian

ACM Rajesh Grace

SPM Project validation error on BeginDate ACM Sandhya Grace

Slow response and Database connection pool size exceeded

ACM Sandhya Roopa

Deactivating user from Sourcing AES Rajesh Vasu

CPU utilization ACM Rajesh Grace

TransactionData ACM Rajesh Thiago

Analysis Data Load Performance AA Sandhya Shirley Lam

ACM Sandhya Janey

FieldChangeByUser event not being fired properly

Baseid not found error when running ScheduledTask

Inspector usage (password) ACM Rajesh Roopa

ACM Rajesh Grace

Questions related to Performance issue ACM Rajesh Thiago

AES Rajesh Justin

All Rajesh Thiago

SR 1-21198401-Change Password functionality AES Rajesh Rinu

Performance Issue in ACM while editing Sourcing project, contracts and Searching for users

Is it possible to use a different URL for Supplier logins?

Windows XP SP2, Office SP3 and Active X updates to XP SP2

AES Rajesh Lee

Secure communication between web and app ACM Rajesh Grace

ACM Rajesh Thiago

Unable to export Report to Excel AA Rajesh Janey

Attaching a document in Items section of an Rfx event

Windows XP SP2, Office SP3 and Active X updates to XP SP2

ACM down in Production ACM Rajesh Thiago

Connection Pool Testing ACM Rajesh Gu

BaseId not found errors ACM Rajesh Roopa

Sourcing 4.4 AES Rajesh Lee

AES Rajesh Rinu

ACM Rajesh Roopa

Sourcing upgrade and ACM/ACW/AA compatibility questionCompact view in contracts created from Sourcing Project

New user logs in to Sourcing home by default AES Rajesh Ian

Desktop File Sync ACM Rajesh Roopa

Sourcing email for reducing RFX time AES Rajesh Lee

ACM Allan/Lalaine Sivaram

ACM

Performance issue - long run queries ACM Grace

Questions regarding SSO ACM Rajesh Nusrat

ACM Allan Grace

ACM Allan Grace

ACM Allan Rpasari

AA Allan Naveen

Does Buyer use Java Applets? Buyer Larry Markowitz

Applets & Java 1.5.0_06 Buyer Allan Caballero

Error when approving CatalogApprovable Buyer Allan Caballero

Email Approval Question Buyer Larry Markowitz

DST Patch Buyer Kerry Jo Berger

UpdateFreeTextSearchIndexTask causes large queries that eats up server Resources

LastModified Date for ACM Project Does Not Update Always

Shantanu c/o Lalaine

Thiago de Araujo

Rajesh - transferred to Lalaine

Keyword Search was slow in Project, Document and Contract

Document Search by Owner is slow, it includes Owner and Creation Date, Document Title, Owner and Project Type of Category Knowledge

Project Title not included on email sent for Delegate Approvals

Excel is abending when a user tries to export a large report

Critical DST Patching Information Buyer Allan Caballero

Determining Cause for Performance Problems Buyer Larry Markowitz

Buyer Allan Caballero

Production slowness Buyer Allan Caballero

Maximum Limit for Invoice Line Items Buyer Kerry Jo Berger

Release Order number is R0 (R-zero) Buyer Allan Caballero


Sun's JDK DST Patch Buyer Allan Caballero


Infield CheckMetaError Buyer Allan Caballero

Buyer Kerry Jo Berger

System Performance is extremely slow Buyer Kerry Jo Berger

From Email Address Buyer Kerry Jo Berger




No Emails are getting sent from application Buyer Kerry Jo Berger

Buyer Michael Schneidler

Taiwan email approvals failing Buyer Michael Schneidler

database attribute whne defining classes Buyer Allan Caballero


Currency Precision settings Buyer Michael Schneidler



FileInvoiceLoader Failure - Commit problems Buyer Michael Schneidler

Invoice limitation against PO Buyer Kerry Jo Berger

Inquiry: Maximum Number of IR Line Items for UI Processing

Inquiry about Support Case #278474 and its related defect no. and fix request

User punches out to a catalog, but cannot go back to ePurchase.

Request a Detailed Listing of all JPMorganChase service requests

Custom code is created to default the BillTo address is overrridden by out of the box BillingAddress defaulting process

Request for a listing of all cases for this environmentCan the database password be encrypted when updating configuration file

Manually added approvers can't see MAR in ApprovalRequest queue

How to differentiate production data from UAT data

Change Order failing on switch of OrderMethod from Email to URLQuestion about Requisition and ReqLI comments


2007 Daylight Savings Time Change Buyer Kerry Jo Berger




PO with zero item value. Buyer Michael Schneidler

Number of user sessions Buyer Kerry Jo Berger

No Response from Server Buyer Kerry Jo Berger


Invoicing questions Buyer Allan Caballero

Ariba Buyer is running extremely slowly. Buyer Kerry Jo Berger

ScheduleTask and Metrics Error Buyer Kerry Jo Berger



Catalog Index Problem Buyer Kerry Jo Berger


Request for report Buyer Kerry Jo Berger

High Server Utilization Buyer Kerry Jo Berger

Storing Supplier-Provided Timezone in Buyer Buyer Michael Schneidler

Ariba Buyer 8.0 in Windows XP Buyer Allan Caballero



Failed Durables continue to fail Buyer Michael Schneidler

Lotus Notes 6.x email approvals fail Buyer Michael Schneidler

OrderRecipient Object Buyer Kerry Jo Berger

Server slows down for 5-10 mins Buyer Michael Schneidler


mass approve on Requisitions allows release orders that exceed the maximum commitment on MAs

Why is PO split transaction amounts different than Req split amounts?Requisitions with null SupplierPartNumber are stuck in Ordering

Are Currency Conversion Rates Needed Both Ways?

Solaris Version/Patches workable to Ariba Buyer 8

Number of Failed Durables Events are growing very fast and not clearing upLast night Node 15 Hung after running the None.Task.Reindexcatalogs.

Approval emails not displaying item description

ValueLimit of 10,000,000.01 cannot be deleted from Approval ObjectsIssue regarding ClassificationCodeAux and IsAdHoc

Log file warning regarding Sourcing status (Approving)



Mass Approving IRs Buyer Allan Caballero


Ariba OK button not displaying correct label. Buyer Allan Caballero

INACTIVE User shown with "Active" field=true Buyer Michael Schneidler




JavaMemoryMax Buyer Allan Caballero






Buyer Douglas Hall


Large cxml11.blob files in the ariba directory Buyer Kerry Jo Berger

Percentage Tolerance Buyer Allan Caballero

Email Approvals Not working & stack trace Buyer Bob Hayes

SFTP Buyer Allan Caballero

Requisition stuck in ordering Status Buyer Allan Caballero

Buyer Bob Hayes

Breaking down text fields Buyer Oscar Navata, Jr.

Buyer Bob Hayes

Error when view null Address in change historyAssert failed: Cannot put null value into LRUHashtable Thread: Message Delivery Thread {

Denied Approvables still showing up on the Approve request page.

Checkmeta errors for inherited Fields at the 2nd level inheritance

Error Message displayed upon clicking Accept buttonPROBLEM : java.lang.ClassCastException: java.lang.String is displayed when viewing the summary page of an eform after submitting the eform.

java.lang.ClassCastException: java.lang.String is displayed when viewing the summary page of an eform after submitting the eform.

SplitAccounting becomes greater than 100% when fields are added to a file.IsAdHoc field on PO LIne Item has conflicting valuesPunchout shopping cart getting split into 2 orders - buyer defect?Passing data from an external application punching into Ariba Buyer.

Protocol Error -- ORA-17401 -- Pulling Data from Buyer 8.0 into Analysis 3.1

Infinite Loop in isInWizard() (could be Defect ID 141869)

Buyer Lalaine Tangonan

Improper cxml loading of street extrinsic field Buyer Ryan Ballesteros

Buyer Phil Ardaugh

ReindexCatalog task is stuck Buyer Bob Hayes


Requisition with null requester, name Buyer Bob Hayes

PRs getting struck in pending status Buyer

Supplier Location not populated on mass edit Buyer

Coredump on Production Server Buyer Bob Hayes

Buyer Ryan Ballesteros

Improper cxml loading of street extrinsic field Buyer Ryan Ballesteros

PRs getting struck in Approved State Buyer

Objects Out of Date Error Buyer




Buyer Bob Hayes

Buyer Bob Hayes

Hong Kong Locale Clarification Buyer Ryan Ballesteros

Buyer Bob Hayes


Duplicates on Vectors Buyer Oscar Navata, Jr.

Visibility of Fields in Chooser Group Buyer Ryan Ballesteros

Conditions being checked when matching data in the PO and POLineitem during Invoice Loading

Items displayed in random order when end user explores catalog for a specific commodity

Preparer's Cost center being used on requisition for Requester with no default cost center

Balaji Vankadara*INACTIVE*John Erwin del Rosario

FailedDurableEmails Scheduled Task Deleting attached file once send

Balaji Vankadara*INACTIVE*Balaji Vankadara*INACTIVE*

Denied Requisition by parallel approver is then approved by another approver??? found for value of extrinsics and Kanji characters in XML outputjava.lang.NullPointerException encountered when value for Price field is set to null for catalog items added in a Requisition

ClassCastException when timing out an approver with a watcher of type "ApproverList"Requisitions stuck in Approved when li.Description.SupplierPartNumber is NULL

Frequent "Connection reset by peer" exceptionsString not to set to null (even if the null value is assigned in the CSV file) after running an integration event

Visibility of fields in Requisition Header Buyer

Buyer Michael McLatcher

Buyer Bob Hayes

Buyer

Buyer

Add Edit Button in Ordered Requisition Buyer Ryan Ballesteros

Error encountered when viewing the PO Buyer Lalaine Tangonan

Buyer

Mass Edit Changes do not always get applied Buyer

PO Quantity Exception Buyer Joven Fontanilla

ARFImage Controller Buyer

Special Characters In Query Buyer

Notification Mails Buyer Joven Fontanilla

Cannot map locale en_US to a Language error Buyer

Buyer Oscar Navata, Jr.


Watcher approvers Buyer Joven Fontanilla

Search Query Problem Buyer Oscar Navata, Jr.

UI Labels Buyer Joven Fontanilla

UI Labels Buyer Joven Fontanilla

Was the defect 119779 ever resolved in 8.0? Buyer

Issues with Using the SortedByKey Buyer

HideLabel in html Buyer Rosanah Camacho

Buyer

Buyer

John Erwin del Rosario

Invoice Accumulators for Non-Versioned Change OrdersError accessing the Invoice Reconciliation links in the UIProblems with the email approval - NPEs in email headers

Alex Vruvides *INACTIVE*

Problems with the email approval - NPEs in email headers: at ariba.util.net.RFC822Header.parse(RFC822Header.java:68)


The CommodityImportMapPull file channel integration event is not removing old mappings



John Erwin del RosarioJohn Erwin del Rosario


Invoice Reconciliation to Approval Transition problemDo not notify/email the Requester for PCard Charge Reconciliation (PCCR) when fully Approved

Alex Vruvides *INACTIVE*Alex Vruvides *INACTIVE*

Users getting array out of bounds exceptions while saving requisitions


When users view the catalog by supplier some are getting correctly aggregate counts by supplier while others are getting incorrect counts


Buyer

Buyer

Buyer

User cannot submit an changed requisition Buyer

Buyer

Buyer

Buyer

Buyer

Buyer

Buyer

Buyer

integration postload Buyer Joven Fontanilla

Buyer

Buyer

Buyer

Buyer

Customizing Personal Information page Buyer

Buyer

Buyer

invoices without line items Buyer Joven Fontanilla

Problems with inter node caching Buyer

Deny comments Buyer

Buyer

Comments on Email notifications Buyer Joven Fontanilla

ArchiveApprovables task does not take the approvable class into account and is slow


Force Cancel button does not work as expected in version 8.0: defect 106475


Bringing up the user chooser or any chooser with a lot of data takes a long time



Is there a property to stop the automatic lower case conversion of a string field during a search?


Is there a way to add an index to a partioned field through am?


Wrong error message when approver tries to approve req with inactive preparer


How can we redirect users to an error page when Analysis does not respond


Getting a warning message at least 20,000 times at day in the log


Server stopped responding this morning and had to be rebooted


No graceful handling of bad db connection errors


The contents of the Invoice Tab on a PO takes 6 minutes to display


Amount Variance exceptions not showing a single currency


Business Rules have trouble scoping variables for different threads during reconciliation


Approvers getting object out of date errors while saving a requisition

Alex Vruvides *INACTIVE*John Erwin del Rosario

Problem Enabling Types on UAT, Stopping Us from Moving code, HFP to prod


Slow Query Performance: clicking the Contract link on the swoosh page. It takes over 20 seconds to execute.


Alex Vruvides *INACTIVE*John Erwin del Rosario

ReindexCatalogsTask still indicates it is running but the indexes have been built for almost a day


Buyer

Buyer

Buyer

Buyer

Buyer

Buyer

Buyer

deleting requisitions Buyer Joven Fontanilla

User Addresses Buyer Joven Fontanilla

Weblogic Certificate expired Buyer Joven Fontanilla

Buyer

Buyer

Limitation Querying Views from AQL Buyer

Buyer

Need explanation for the attached stack trace Buyer

wrong focus on seach screen Buyer Joven Fontanilla

Problem on Setting Group Fields Ranking Buyer

Buyer

Buyer

Buyer

Case 219910: Editability of comments Buyer

Buyer

Buyer

CSV File Loads Buyer Ryan Ballesteros

Buyer

Catallog Subscription Stuck in Waiting for Approval State


Users getting objects out of date exception after a Punchout session


Is there a plan to have Buyer remember the user's choice for the sort order and the sort direction for Invoice Reconciliation and other approvables


Classifying catalog items as punch out during re-index


If the SendInvoiceStatusUpdate process fails is it ever retried?


Field Release 2.0 causing problems when Matching Invoice Against MA

Jolito Dumadag *INACTIVE*

A previously deleted supplier location does not link back to the supplier


Cannot start node manager getting "certificate expired" messages


Running into a union limit problem when exporting data through the file channel


The SupplierLocationCheck does not validate all supplier locations


Paulo Jherome Manalo

Approvable Notification Preferences for new Approvable does not display name of approvable


customer is requesting a valid invoice exception to help identify when an invoice is against a cancelled PO


Node16 is down because of OutOfMemory error not necessarily related to invoicing



Hotfix 10 Errors-CatalogReportingEntryTab does not exist


HFP10 is missing fixes for 2 defect the release notes list as fixed


Getting same error message as in Case 217514 after installing 8.0 HFP10



Buyer

Approver email text Buyer Joven Fontanilla

Buyer

Buyer

How to override components (.awl files) Buyer

Reports taking a very long time to run Buyer

JP Morgan Chase & Co. :Escalation Reports Buyer Linda Lizarraga

Adding Approval Nodes Buyer Aldrin Cantos

Buyer

New OutOfMemory execption Buyer

Buyer

Buyer

Buyer

Ariba Ghost PCard Process Buyer Aldrin Cantos

Buyer

Buyer

PCO editability Buyer Joven Fontanilla

recurring invoices Buyer Joven Fontanilla

PCard Reconciliation Buyer Joven Fontanilla

Buyer

PCard Request Acceptance Buyer Aldrin Cantos

Editability of Comments field in the requisition Buyer

Cannot select Currency after a page is ForceRefreshedConsolidated Notifications Taking over 8 hours to run


83 Invoices stuck in Loaded Status but no entries in DurableEvent


What should be the default value for PunchOutSetupExtrinsicsClass in 8.0?

Alex Vruvides *INACTIVE*Jolito Dumadag *INACTIVE*Alex Vruvides *INACTIVE*

Documenting the nestedTransactionBegin errors on JPMC's production system



Requisitions stuck in Approved status - no entries in DurableEvent, Workflow or UpdateApprovals


The subtotal for number of items is not always correct on the catalog screen


The FileInvoiceLoader task brought down the Node 16 with OutOfMemory execption


No way to specify a default partition list for an Object Manager


No way to specify a default partition list for an Object Manager


The split accounting percentages are not right for partial invoices that come in against PO that have split lines



Buyer

Buyer

Buyer

FileInvoiceLoader erroring out on Production Buyer

Buyer

Buyer Michael Schneidler Julius Peres



ACM Rajesh Grace

ACM Roslyn Sapasap Grace Liu

ACM Ryan Ballesteros



Having problems running configureappserver ACM Ryan Ballesteros

ACM Roslyn Sapasap Grace Liu

ACM Lalaine Tabanao

ACM Ryan Ballesteros Grace Liu


MasterAgreementRequests stuck in Approved: Assert failed: MA14-V2 ([ariba.procure.core.MasterAgreement 238871176 3y7u6g.3j]) has less items than MAR15-V2 ([ariba.procure.core.MasterAgreementRequest 197428008 39jkfc.3i]), deleting line items is not a


Changes vector gives stack traces for adding a custom shipto address field


Copying requisitions copies catalog items that no longer exist


Approval Emails Do Not Display Some Accounting Information


QueryFolderLimit - restrict display only or actual result set?ScheduledTask failing in Commit - Sticks in Running.

Shashi Kumar

Maximum commitment amount on Master Agreements exceeded

Anand Rajan

Prod Disable script debugging causes IE error "Internet explorer has encountered a problem and needs to close"

Customize Subject for Email Notification sent to Delegatees

Redirect ACM in the My Task page Sivaram Natarajan

Can't delete or replace documents for Administrative Amendment

Sivaram Natarajan

Unable to copy projects/contracts. Sivaram Natarajan

Rinu Singhaya

ProcessLocation field not being updated when an Active Project is reset to Planned

Delete Project causing baseid not found in DocumentTask

Thiago de Araujo

Amendment Reason being a required field

Web Service Enabled Application Roopa Pasari

AES Ryan Ballesteros Lee Taylor

PO stuck in Ordering Buyer Allan Caballero



Equivilant Word Search Not Working Buyer Larry Markowitz

Emails Are Not Processed Buyer Kerry Jo Berger

AES Advanced Edit Functionality - documentation differs from what is observed in the functionality.

UsedAmount exceeds MaxAmount before Contracts Close

Master Agreement Line Item Price Not Updating From 3 Digit Decimals.

Approving through Lotus Notes 6.5.4 Buyer Allan Caballero

Attachments in Ariba Buyer 8.2.2 Buyer Berger Kerry Jo

Monitoring - metrics logs definitions Buyer Schneidler Michael

Buyer Allan Caballero Lee Taylor

Production Logs Buyer Allan Caballero

AES Ryan Ballesteros

Document Link Broken or Document Missing AES Allan Caballero

AES Ryan Ballesteros Lee Taylor

PRODUCTION DOWN Support ACM Allan Caballero Grace Liu


File Invoice Loader errors Buyer Caballero Allan


From: [email protected] To: Network Accounts Subject: Error Message Hi, I'm reaching out to you on behalf of JPMorganChase. Our ARIBA Buyer 8.0 cannot be re-started.

RFX Owner / Sourcing Administrator cannot reopen an Event

Bharath Manjunath

Rinu Singhaya

AES Advanced Edit Functionality - documentation differs from what is observed in the functionality

Manually Added Approvers are removed on New Round

Sivaram Natarajan

What is the maximum line items ARIBA allows in a requisition for an acceptable response rate?


Node Shutting Down Buyer Caballero Allan

one xml file with 0 byte was processed Buyer Caballero Allan

Buyer Maliwat Kerlynne

Approvers cannot receive email notification Buyer Allan Caballero



Upgrading the Oracle to 9.2.0.8 ACM Ryan Ballesteros

Critical Update for Ariba Sourcing/Ariba Buyer AES Ryan Ballesteros Ajay SinghAES Ryan Ballesteros


Ariba Supplier Network Release 44and cXML 1.2.017: Ariba Buyer may not be able to access new DTDs

Nadeem Ahmed

Core code loops through all the MA Line Items of the indentified contract in matching of Invoice Item versus a Contract Item

AmalRaj Arokiadas

Requisitions Against Contracts that Close while pending approval

Automated process to delete users from the application

Rinu SinghaniaSivaram Natarajan

Sealed RFQ: Supplier Status 'Intends to Respond' instead of 'Responded'

Bharath Manjunath

Users deleted from Sourcing were still Active in ACM

Sivaram Natarajan

NullPointer Exception in Creating Contract ACM Ryan Ballesteros



Inconsistent result returned by inspector ACM Ryan Ballesteros

AES Allan Caballero

ACM Allan Caballero

ACM Allan Caballero

ACM Oanh Sakson


ACM Allan Caballero

ACM Allan Caballero

Kevin Dvorchak

Cannot delete manually added approvers in an Approval Task

Sivaram Natarajan

Project rearranging correctly when sorted after project sort

Roopa Pasari

Kevin Dvorchak

Repeated Error Messages in Logs

Related Peregrine Ticket: N/AThis was log to check why too many logs were created after a user (deleted in SPARC) tried accessing SPARC.

Rinu Singhania

Deleting Contract Workspaces

Related Peregrine Ticket: N/A

Kevin Dvorchak

Performance Issues after upgrading to Oracle 9.2.0.8.0

Related Peregrine Ticket number: 09334359

Kevin Dvorchak

Need to apply patch if on IE 6 for Defect # 1-66C14R

Roopa Pasari

Redirect Emails in AES

Related Peregrine Ticket: N/A

Rinu Singhania

Tasks and Phases in a Sourcing Project can be moved around.

Related Peregrine ticket#: N/A

Kevin Dvorchak

Patch Installation to resolve IE7 Performance Issue on ASM_SP20

Kevin Dvorchak

Buyer Caballero Allan


Queries that gets stuck in running Buyer Caballero Allan



Saved event was lost AES Ryan Ballesteros

ACM Allan Caballero

Buyer

Requisition stuck in Approved due to OrderMethodException

Concern on Summaey Email Notification Functionality

AmountReconciled for contracts is the sum of IR Rejected Amount and IR Paid

Vandana Dandu

The System displayed a 'Select a file first' error

Kaushik Basak

Rinu Singhania

Patch Installation to resolve IE7 Performance Issue on ASM_SP20

Kevin Dvorchak

Modified catalog stuck in Waiting for approval status


UserPull did not complete Buyer Allan Caballero

Saved event was lost AES Ryan Ballesteros

OOTB files are read-only AES Ryan Ballesteros



AA Ryan Ballesteros

ACM Allan Caballero

JPMC_fldSplitAccounting.aml because ariba.util.xml.XMLParseException: In extension JPMC_fldSplitAccounting, inModule 'ariba.common.meta.Requisition', inClassVariant 'GPSvar1': Can't find field "IBProject"

Deepa Sood

Rinu Singhania

Josh Dvorchak

Accessing Agreement Hierarchy crashes the system

Related Peregrine ticket#: N/ALevel 3 issue

Kevin Dvorchak

Roles assigned to users are lost

Related Peregrine ticket#: 09192929

Rinu Singhania

Internal Server Error' encountered in Charts tab AA report

Related Peregrine ticket#: N/AError in UAT happened after DB Refresh

Neal Millerschoen

System error when trying to “Mark Complete” reactivated task


Sivaram Natarajan


Catalog Request stuck in Verified status Buyer Allan Caballero Ravi Kant


AES Allan Caballero


Performance slowdown experienced in production

Related Peregrine Ticket: 09212870US - Call: client is saying that SPARC system is so slow

Vijay Vedula

Multiple sessions/nodes allow a user to pull more than 1 requisition

Phani Veeranki

Extended Price not displayed on the Suppliers tab of RFP

Related Peregrine ticket#: N/AObserved in PROD

Rinu Singhania

Multiple Search Option for A String field


Vijay Vedula

AribaNetworkId changes for supplier Buyer

Catalog Images Buyer Kerry Jo Juluis Peres




Approval thru email not working Buyer Allan Caballero Julius Peres

Details of the SDU (Supplier Data Update) is changing

Anand Rajan

way to setup a punchout catalog without going through the ASN

Vasanth Radhakrishnan

Not all reqs are loaded after a Requisition Import

Prathima Devireddy

Error when viewing Requisition Buyer Allan Caballero




Sourcing Ryan Ballesteros

Sailaja Lingamaneni

Validation for Vector fields in ContractWorkspaceEditView group fires late


Kevin Dvorchak

No active approver on IR after edit (add approver)

Discrepancy in Split Accounting Amounts between Requisitions and Purchase Orders

Sailaja Lingamaneni

Customize Supplier PasswordWe have policies in maintaining password in our company. With that said I would like to inquire if there is a way to:1) Set a limit for the supplier password. (e.g After 60 days, the supplier should change his/her password)2) Set a limit for incorrect logins of supplier (e.g. If the supplier has entered 3 consecutive incorrect password, the password will be lock)3) Can we manipulate the password such that it generates a password with both numbers and letters?

Josh Dvorchak



Some MRP Import Requisitions are not being loaded in ePurchase

Kaushik Bhattacharjee

Requisitions stuck in submitted after mass approval

Ramya Gopalaswamy

Buyer Kerry Jo

Ramya


ACM Allan Caballero


The email approvals are failing for Outlook 2000 SP 3 users. Notfication and SMTP debug options were turned on and the following error occurs: Exception ariba.common.core.BadTokenException: ApprovalBadTokenBody. The deny line in the email was: [X ] Deny WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1npqq.28,2,1,npqq.28, but the extractToken is : Found token: WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1npqq.28,2,1 npqq.28;

Total Cost not updated when loading new catalogs

Phani Veeranki

Task Approval email NotifficationWe just want to know the default template used for Task Approval Norification. I have a sample email attached here, please verify if that is the default template. Thanks.

Roopa Pasari

Incorrect number of items are shown in the catalog search

Buyer Allan Caballero Vasanth

AES Roslyn Sapasap


The Users are receiving errors when approving requests. The buyer will hit the approve button and receive this error 'invalid null or empty approval request vector' (see attached log file and screenshot). When they log out and back in, the request was approved. This does not happen on every request but appears to be occur randomly.

Blank page displays when searcing users from Sourcing Home >Security> users tab

Related Peregrine ticket#: 09345885

Justin Schmida

Displaying Email fields along with AWString

We’d like to know if it is possible to have EmailFields to be in line with strings. We did some testing and found that the fields always go one line below where it should be expected. Please take a look at the screenshots attached as well as the htm file modified.

Vijay Vedula

Buyer Allan Caballero Juluis peres

Description.CommonSupplier is not being set foBuyer Allan Caballero Vandana Da


deletion of catalog version. We have the user who needs to delete the catalog version that is in Approved status via the Delete Versions, however, the user could not delete that version as the checkbox are not selectable to delete it.

How to add Asset tags to Orders already in Received

Juluis peres

Sourcing Allan Caballero

ACM Allan Caballero

Printing Supplier Bids

In supporting the Online eRFx tool, I have been asked by several sourcing leads as to how the supplier is able to print their submitted bid. I just ran a complete test as a Test Supplier and looked at every opportunity to print. It seems that the system only gives the supplier the ability to print the basic bid questions. I didn't find a way to print the supplier's bid response, which would show all the questions along with the responses the supplier entered. I need help in finding how this can be done so that I can do a procedure document that can be given to the supplier. Thanks.

Peter Kosovec

Email Approvals on ACMWe are investigating about the Email Approval feature on ACM. As we can see in the parameters.table, there are parameters regarding this feature but we are not able to make it work yet.

We set the EmailApprovalEnabled parameter to true and other parameters, we receive an email notification telling about the approval which contains the approve and deny links. However, either links do not automatically approve nor deny.

As we looked into PDF, it says about EmailApprovalEnabled parameter that when it is set to true, the approver will receive emails related to Approva, Review or Negotiations. And that it works differently in Ariba Buyer and email approvals are not supported in ACM.

Does it mean that ACM really don't have this feature? Or are we just missing something in setting the parameters to make it work successfully?

Roopa Pasari



Created Events from Sourcing Project

Related Peregrine Ticket: 09028099

Sivaram Natarajan

ClientSubmitHook in Eform fails to display group

Jala Prashamsa

Buyer Allan Caballero Anand

Buyer Allan Caballero Anand

Duplicate Running of Scheduled Tasks Buyer Allan Caballero

An IR line item returned a Received Quantity Variance exception even if the corresponding PO line item does not require receiving

Steps to recreate:1. Create a PO with two line items. Line item 1 needs to be received while line item 2 does not.2. Invoice the PO without receiving(or just partially receive) line item 1.3. Receive quantity variance is fired for all line items even if only line item 1 needs to be received.

No active approvers for Requisitions.

Upon approval of the first approver, it didn't go automatically to the next approver for approval. When we check in the inspector, the State of the ApprovalRequest is 8 (Approved) but the ApprovedBy field is null. (Please see screenshot one). In the UI, the status is Approved (for the first approver) and the next in line approver is in Pending.


ACM Ryan Ballesteros Ted Hunter

AA Ryan Ballesteros


Modified catalog stuck in Waiting for approval status

View Agreement Hierarchy Link displays other versions of Contract

Applied Filters in Analysis UI is not updated when report is edited


Kevin Calvert

Problem generating MinorityNativeAmericanOwned tag when running xls2xml

Bharath Manjunath


Requisition stuck in Approved Buyer Allan Caballero

Error in Auto logout while in ACM Application

Releate Peregrine Ticket: 08713075SPARC TIMEOUT ISSUE – UAT

Justin Schmida/Thiago/Sivaram

Juluis peres

Users cannot upload documents to contract ACM Ryan Ballesteros


Buyer Allan Caballero Prathima

Buyer Mike

Kevin Dvorchak

Strong Encryption Requirement for Buyers in AN45: JP Morgan Chase

Punchout catalog can't be accessed.

User is trying to access punchout catalog but she's receiving error message and the punchout catalog does not open. Here's the error message:

Unable to connect to punchout catalog. If problem persists, ask your system administrator for assistance.

Please also refer to the attached logs for further investigation and let us know what you've found.

Question regarding exporting all active catalogs from Ariba Buyer 8.0

ACM Allan Caballero


Problem: helpTip property of a field not displaying

Definition of an abbreviated field label. However, during testin, it was found out that the helptip (denoted by a question mark) is not displayed on the UI. Kinldy help us identify the reason why it is not being shown or provide suggestions on how to go about it. Below is the code snippet:

<groupField name="jpmc_Supplier.MinorityOwned"> <properties rank="40" label="MBE" controller="ariba.htmlui.fieldsui.fields.ARFBoolean" editable="false" helpTip="This is a sample helptip"/> </groupField>

Kevin Dvorchak

Master Agreements having non-NULL values for Parent Agreement

Ted Hunter


Application Running slow ACM Ryan Ballesteros

IsAdHoc field on PO LIne Item has conflicting values

Vandana Dandu

Kevin Dvorchak



Unassigned Participants' in Access Control list do not show all users (w/o group)

Justin Schmida

Parameter not showing in the templateHere's what was done:(1) Created template (Auction)(2) In rules page, set Tie Bids to 'No' and set to View Only Status.(3) Saved the template.

When a user used the template, Tie Bids parameter wasn't shown.

Peregrine Ticket#: 10336317

Josh Dvorchak

ACM Allan Caballero



Approve Deny button visibility on CA ApprovalThere was an incident reported wherein a user, after approving the CA (Contract Authorization), still sees the Approve Deny button. The CA still appears on his approval queue as well.

We have already investigated the issue and found out that this happens when a person who has already approved was added back again as a watcher of the CA.

Ideally, since he already has approved the CA, he is now just a watcher of the CA and does not have to approve. Why do the Approve Deny button still visible to him?

Related Peregrine ticket#: 09863709Approve Deny button visibility

Kevin Dvorchak

Prevent users from creating RFX page in ACM

Ted Hunter

Tasks of users are not seen from To Do / My Tasks list


Kevin Dvorchak

Ballesteros Ryan Ted Hunter

Buyer Allan Caballero Julius Peres

Invoice Status not updating in ASN Buyer Allan Caballero

P2 - Normal Urgency Corporate URL not visible at Organization Summary page

Ariba Sourcing

P2 - Normal Urgency PO history did not update correctly to Ordered status

Sailaja Lingamaneni



Date Range for 'From' field in Automatic Scoring only displays upto 1989.

Rinu Singhania

FatalAssertionException when viewing folder items in Inspector

Sailaja Lingamaneni




P2 - Normal Urgency Unable to connect to punchout site.

Thiago de Araujo

Edit messages displayed from supplier's page

With a revised bid published, then after it closes, note that while the supplier sees that the Status is "closed", the Edit RFX message says that the new event is "currently running". 56004 is the new event -- the original event was 56003. Also, why does the message start with "Edit RFX"? -- supplier never does that function. This is an Auction/Open RFQ, and we did "Advanced Edit" on it to adjust the time. My screen print is taken approximately 30 minutes after the bid closed.


Josh Dvorchak

Request For Information Difference in Access Control for Documents in ‘In Approval’ and Approved Status

Kevin Dvorchak



Scheduled Task: Expire Delegations gets stuck in running.

Ibrahima Bah

The system accepts duplicate invoices when a Credit Memo is issue.

Sailaja Lingamaneni

SECURITY FIX Ariba Security Alert Buyer Allan Caballero


Invoice not loaded in ePurchase Buyer Allan Caballero

Ryan Ballesteros

Phani Veeranki

Bad Object warning message when running File Invoice Loader

Sailaja Lingamaneni

Julius Peres

How to delete Suppliers/Organizations via dataload

Ariba Sourcing

Prashant Bukka


Buyer Allan Caballero Phil Sherrill

Please assist on how to resend using Batch Document Resend Files option available under Pending queue section in ASN?

Parivesh Mishra

Catalog Item Icons/images don not appear in user UI

Buyer Allan Caballero IDC BUYER

PO Stuck in Ordering Buyer Allan Caballero

Ryan Ballesteros Josh Dvorc

Request for information - PO stuck in Ordering

Phani Veeranki

Request For Information Request for Supplier related tables in AES database

Ariba Sourcing



Slow log in time for a specific user Buyer Allan Caballero Ramya Gop

Scheduled tasks run 1 hr late as scheduled

Ted Hunter

Act as User page is not displaying as expected

Ram Mohan Muralidharan


Buyer Allan Caballero Vasanth Ra

Missing contracts from Sourcing Project folder

Vijay Vedula

Currency suffix not displaying for users with locale id from China

Invoice not loaded in ePurchase Buyer Allan Caballero Thiago de A


Buyer Allan Caballero Julius Peres

Summary of keypoints for ASM4 SP 21-27 ACM Ryan Ballesteros

Supplier bids in expired status after reactivating an event

Josh Dvorchak

Problem with Supplier using Load Balancing

Sivaram Natarajan

Ryan Ballesteros

Summary of keypoints for AES SP 21-27 Ryan Ballesteros Joe Simoni

Buyer Allan Caballero Akash Subb

Is Sourcing SP27 certified for java 1.5.x? Ryan Ballesteros

Suppliers created from importing supplier list in Supplier Management Page

Ariba Sourcing

Peter Kosovec

Ariba Sourcing

Invoices stuck in Loaded due to OutOfDateExceptions exceeded acceptable count

Ariba Sourcing

Justin Schmida

ExpireDelegations task issue Buyer Allan Caballero

Error on running scheduled tasks Buyer Allan Caballero

Is ACM module certified for java 1.5.x? ACM Ryan Ballesteros


Julius Peres

Prathima Devireddy

Ted Hunter

Request for report for Invoices which are auto-rejected on ASN

Karunakaran Prakasam

Status of defects logged with Ariba ACM Ryan Ballesteros Grace Liu



Node shutting down when running Failed Orders task

Prathima Devireddy

Organization field of participant is not updated

Kevin Dvorchak

ACM Ryan BallesterosApproval flow tab not displayed for 'Not Started' tasks

Vijay Vedula

Slow Performance in ACM ACM Ryan Ballesteros




Kevin Dvorchak

Error in uploadingattachment in AES

Bharath Manjunath

Cannot Copy project from Create Sourcing Project page

Vijay Vedula

Question: Limit of 650 in a text field doesn't work

Ashwani Tyagi

Question: Overview attributes in Events Sourcing Ryan Ballesteros

Deleting RFX template Sourcing Ryan Ballesteros


Ashwani Tyagi

Prashant Bukka

Object Requisition not writable in SessionType ORMSUser

Julius Peres



Testing the fix for 1-3OH1YF defect ACM Ryan Ballesteros

Question regarding FailedLoginAttempts in AES

Ashwani Tyagi

ScheduledNotificationsTask stucked in running caused the application performance to slow down

Vijay Vedula

Amit Bansal



Buyer Allan Caballero Ravi Kant


Issue with 1-7A3HTF: Contract workspace titles not allowing ampersand (&)


Need information on how to test 1-8YAMEO - Security vulnerability


PUNCHOUT CATALOGS ARE NOT ACCESSIBLE IN THE VANILLA BOX

The main problem is we cannot access test punchout sites for the vanilla box (Ariba Buyer without modifications/customizations). Its showing a warning message that we cannot access the puchout.

Please provide us with steps to have our Ariba Buyer Vanilla box access to the default or test punchout catalogs

Error occurred when asupplier navigates toSupplier tab of an event

Vijay Gadige

More details on Defect# 1-582JXA Sourcing Ryan Ballesteros




Josh Dvorchak

Error encountered if Attribute Name exceeds 2000 characters

Ashwani Tyagi

Questions before upgrading Oracle database from 9i to 10g

Kevin Dvorchak

There's no email sent when the event is already started for preview

Vijay Gadige



Permission to display "Create New" option in Organization field from Invite New User page

Bharath Manjunath

1-6M96HV - delegation options fix not working in SP30

Vijay Vedula


Invoice loading tool problem. Buyer Allan Caballero


Read permissions for Suppliers Sourcing Ryan Ballesteros

Inconsistent inspector value for User object

Vasanth Radhakrishnan

Purnesh Kunder

Review period is not added in the Bidding Close time value

Prashant Bukka

Ashwani Tyagi


trigger not fired properly Buyer Allan Caballero


Questions with Workspace validation regarding special characters


Jala Prashamsa

Error encountered when logging onto Buyer

Thiago de Araujo


Is there a way to move Server/transaction Buyer Allan Caballero

How to limit row result in AQL Buyer Allan Caballero

Standard Email Sent to Newly added users

Prashant Bukka

Thiago de Araujo

AmalRaj Arokiadas



User Unable to Access Punchout Catalog Buyer Allan Caballero

Wrong email is being used for optional multistage eRFx

Peter Kosovec

The parameter RestrictCopyProjectToOwner cannotcontrol the ability to copy of team members of the project.

Ted Hunter

Anubhav Bhatnagar


What do queryperf measures Buyer Allan Caballero

Export Master Report option for Suppliers Sourcing Ryan Ballesteros

Document Tab restriction ACM Ryan Ballesteros


New CSV invoice template is published: Can no longer able to select a tax option when creating invoices on the ASN against PO's sent to them from us.

SandeepPatnaik

IbrahimaBahPrashant Bukka

Amit Bansal

Getting "symbolic links are not supported on this system" error when trying to create a symbolic link

Thiago de Araujo



What do queryperf measures Buyer Allan Caballero

Cannot Import participants in creating a survey

Vijay Gadige

Unassigned Participants in Access Control list do not show all users (w/o group)

Justin Schmida

IbrahimaBah

TasksMaxResultRows parameter in ACM ACM Ryan Ballesteros Amit Bansal

Missing Asset Information on ePurchase Buyer Allan Caballero


Sailaja Lingamaneni

PO Flip - Can no longer can create a tax entry at line item level when using the PO flip process

Shashank Chobey




Queryperf logs exceeded the actual time the query runs

AmalRaj Arokiadas

Question Regarding Splitting Purchase Orders

Phani Veeranki

"sent" status in ASN is not getting updated correctly to "acknowledged"

Sailaja Lingamaneni

ACM Ryan Ballesteros Jeff SheynCompleted task is not displayed when 'Complete/Incomplete' filter option is selected from My tasks page



Exception occurring when using MyLastSearch functionality

Sivaram Natarajan

The parameter RestrictCopyProjectToOwner cannot control the ability to copy of team members of the project.

Ted Hunter

Invoices stuck in ASN Allan CaballeroAriba Supplier Network

Parivesh Mishra

Sourcing Ryan BallesterosOK button is not displayedin Accept Negotiation page

Ashwani Tyagi

Sourcing Ryan Ballesteros Joe Simoni

FailedLoginAttempts not working in SP30 Sourcing Ryan Ballesteros

System.Security.Passwords.ExpirationInDays not working

Ashwani Tyagi



Buyer Allan Caballero Vasanth

Setting AES LogicalLineLimit parameter to 5000.

Ashwani Tyagi

The Transition of the Payment object from Paying to Paid status is failing

Phil Sherrill

PR containing two different currencies for header and lineitem level.

Allan Caballero

Duplicate States on TaskApprovable ACM Ryan Ballesteros Jeff Sheyn


List of Suppliers by country that send invoices by PO Flip, eInvoicing tool, cxml

Ariba Supplier Network

Kathleen Shih

Missing Status Criteria on Sourcing Project Search

Ted Hunter


Object Not Found Error ACM Ryan Ballesteros Jeff Sheyn



Error when viewing Invoice Reconciliation Buyer Allan Caballero Sailaja

Supplier Data load System Warnings Buyer Allan Caballero

Link to Related Project Search defaults to Contract Workspace search

Ted Hunter

Buyer is not able to start as nodemanagerstart can't start.

Phani Veeranki

We are encountering numerous logs that encounter general:warning:1384

Ibrahima Bah

Phani Veeranki

Previous Field in Plan (SubPhase) ACM Ryan Ballesteros Ted Hunter

Sourcing Ryan BallesterosTesting defect 1-8KNC0B: No error message is displayed if an event attribute

Vijay Gadige


Logged Ariba Defects that were not fixed ACM Ryan Ballesteros


Workaround for defect#1-PZYVR (UserMasterDataPullTask)

Vijay Vedula


Display CorporateFax field in Organization Summary page

CLOSED PER 6/7 meeting 6/7/05






6/1/05

6/14/05

6/23/05 1-j2jl

6/30/05

7/7/05

Closed

Hotfix provided 6/1. JPMC to test hot fix as soon as possible.Hotfix works -- closed per 6/23 meeting

Batch to be loaded 6/14 PM w/ application down per support's request.LOAD COMPLETED SUCCESSFULLY -- closed per 6/23 meeting

Currently slated for TBD. Defect logged. Closed per 6/23 meeting

Workaround is acceptable for SPARC go-live timeframe, but TSS to provide a defect # and Service Pack/estimated delivery time. Should this have been closed?

Siva to confirm whether this may be closed.

EnhReq: 1-QXNW

Siva to log enhancement request and close caseClosed per 6/30 meeting -- fixed in SP96-30: Immediate problem resolved, but team agreed to keep open until all contracts are loaded -- 7/7 -- Closed

7/27/05

7/21/05

CLOSED 8/8 8/8/05


Closed

Closed

Closed per 9/22/05 meeting 9/22/05

9/22/05

9/29/05

Workaround advised 6/1. JPMC to confirm this workaround.TSS confirms this as a defect. To be fixed in SP10.6-30- If business can't wait for SP10 (July 29), JPMC has been provided guidance in how to workaround this using a small custom extension, which can be removed once SP10 is applied. Workaround to be tested and closed.

Once an environment is available, Peter Gao to provide TSS with extended logfiles. 7-27 Closed due to no reply to TSS

Information provided -- case should be closed shortly -- closed 7/21

Closed per 9/22/05 meeting (Fixed in SP10).9/29/05 CLOSED as this was a data issue in SIT. 9/22/05: Rajesh will test this after creating contracts in Draft status with valid data. Ian said the Null Pointer error indicates that the Draft Contracts were missing template.

9/29/05

10/6/05

10/8/05

10/13/05 CLOSED 10/13/05

10/13/05 CLOSED 10/13/05

10/20/05

10/20/05

10/20/05

10/26/05 1-1F200

10/24/05

10/20/05 Close this case 10/20/05

11/10/05

9/29/05 CLOSED. Carole Dietz also tested in SIT. 9/22/05 Grace provided SP10 version of Hot fix included in the SP10 version of Approval Hot fix. This is being tested. Rajesh will test this with parameter 500.

10/06/05 CLOSED. Ariba does not support core code customization.10/08/04 CLOSED (This was resolved by pointing the delivery wizard to the existing depot folder)

10/20/05 CLOSED. The SIT environemnt was rebuilt to resolve the issue.10/20/05 CLOSED. This was happening in SP7 and is working correctly in SP10. 10/20/05 CLOSED. The issue was resolved prior to getting call from Ariba.10/26/05 After running the Currency Pull Integration event, I notice that Prefix for GBP (British Pound) currency has changed to ú. Has this changed in SP10? 10/24/05 CLOSED.

10/24/05 CLOSED. Create an enhancement request. 10/12/05 Thiago said 1. is core code functionality and hence changes are not supported. We need a workaround for this issue. For 2. We want to know if we can disable ACW portlet by using permissions.

11/10/05 This issue is being closed. If there are anynew stuck tasks we will open new issue. 10/20/05 Hot fix for stuck approval and My Tasks issue is under testing in UAT

1-1BCTX for My Tasks scrolling issue.

10/26/05 1-UWUD

10/26/05

11/1/05

11/10/05

11/17/05

11/17/05

11/17/05

11/28/05

12/2/05

12/01/05 CLOSED. 12/1/05

12/1/05

12/1/05

10/26/06 This can be closed. 10/20/05 Hot fix has been applied in Uat and is under testing.

10/26/05 This can be closed. 10/24/05 The ariba patch is being tested in UAT.CLOSED 11/01/05 As per Ian this in not recommended as it can add to perfomance issue going forward.

11/10/05 CLOSED. 10/13/05 Ian tested in SP10 and could not replicate this issue. He suggested us to retest in SP10.

11/17/05 Document have been received. This can be closed. 11/10/05 We are requesting to get necessary documentation for this feature.

11/17/05 Closed as no major issues have been cited because of this. Also network sniffer also did not reveal any issues. 10/20/05 This still happens in SP10.

11/17/05 Closed. David provided some information. 10/20/05 This is open issue in SP10

Closed on 11/28/05. The issue got resolved after recycling the server.11/23/05 Emails are being sent now. Thiago will keep this ticket open until next week

12/02/05 Sent email to Ian to close this issue. 11/28/05 Sent Ian a follow up email.

12/1/05 Sent email to Marius to close this.12/1/05 Sent email to Marius to close this.

12/5/05

12/5/05

12/14/05

12/14/05

12/22/05

12/05/05 CLOSED. 9/22/05: Rajesh will test to see how Commodity search behaves. Ian will verify his test results that he did with commodity search. The LOB search returns both Parent LOB and Child LOB projects.

12/05/05 Closed. The solution provided was tested and promoted to Production12/14/05 Closed as this could not be replicated. 12/01/05 Sandhya to test one scenario. Rajesh to send email to Ian when to setup Webex. 11/17/05 Ian to setup Webex meeting. 10/26/05 Webx meeting requested. 10/20/05 Ian has not been able to replicate this issue.

12/14/05 Agreed to close as this is expected behavior. 12/07/05 Email sent to update the description. 12/01/05 Rajesh to send Grace email about updating description. 11/22/05 Sent requested information to Gu. 11/10/05 Following up with Grace for this issue.

12/22/05 Agreed to Close this request. 12/15/05 Have sent the documentation to Business. Awaiting user response.

1/5/06

1/5/06

1/4/06

01/5/06 Grace closed this case as the frequency issue is resolved by running the task once a day and opened a new case 1-3480545. 12/22/05 Ian will look into overdue email for contracts. 12/21/05 Sent an email to Ian about Overdue email issue in Contracts. 12/06/05 The Overdue email gets sent each time the Scheduled Notifications Task is run on a day. 12/01/05 Rajesh to test after editing notification from template. 11/28/05 Sent some more information to Grace. 11/17/05 Ian to follow up with Grace. 10/26/05 Now Overdue emails are not being sent. 10/20/05 Ian to follow up on how Overdue emails task work with Scheduled Notificaiton task.

1/5/06 This has been closed. It may be re-opened if needed. 12/07/05 Waiting for Users test results. 11/22/05 Kishore to get back to Janey.

1/4/06 This can be closed. 12/21/05 Email are going out Ok in test instances. Waiting from users to see if they are still having issues in Prod. 12/07/05 Rajesh to get feedback from user. 12/01/05 We are having emails even for the contracts which are Expired or Terminated. Defect D-148173 fixed in SP8 was for Closed Contracts only. 12/01/05 Payal to check with users if they are still getting Review emails. 11/29/2005 A defect existed where Status was not updated correctly when Contract status was being closed. This defectwas fixed in SP8 to update the status correctly.

1/5/06

1/31/06

1/31/06

2/10/06

1/5/06 Closed. (The problem is with the ENVIRONMENT variable. The default shell on the user account that our admins started these applications does not have the DISPLAY variable exported. They have used a different user account to bring these systems up for which the environment variables exported and this issue got resolved now.) 1/5/06 Kishore to check if this is fixed in UAT currently. 12/22/05 We are working with System Admin to resolve the issue. 12/21/05 Kishore is corresponding with Janey. 12/06/05 Kishore is testing.

1/31/06 Closed. This was fixed by doing custum changes. 1/19/06 Increasing the chooser limit did not fix the issue in UAT. 1/5/06 Sandhya will test the changes suggested by Grace. 12/21/05 Asked for an update from Ian. 11/17/05 Sandhya to send back feedback. 11/10/05 Will implement Grace's suggestion in UAT and test.

1/31/06 Closed. This has been rolled out in Prod on 1/27/06. 1/19/06 Patch testing is still going on. 12/06/05 the Patch is under testing in UAT. 12/01//05 Grace is following up with Mohan.

2/10/06 This issue was resolved by the lotus notes group hence this is being closed. 2/2/06 GTI ticket has been re-opened to find the cause. 1/31/06 Production contiues to have issues in emails where width is defined in the templates. (Contract Review, Task Overdue) 1/19/06 A fix is under testing. 12/22/05 Opened this case as per our discussion today.

2/21/06

2/21/06

2/21/06

2/15/06 Closed 2/15/06

2/21/06 This is closed now as users are not complaining of this issue.2/21/06 Case closed. 2/17/06 The Status field was updated through Inspector script in porducion. 2/2/06 This will be tested in SIT. 1/19/06 Ian has suggested to update the OOTB 'Status' on these closed contracts. 1/5/06 We have close to 3000 contracts in Production where the ContractStatus = Closed but Status is not Completed. All these contracts were canceleed before applying SP10. Is Defect D-148173 related to this issue? 12/22/05 Ian will test some scenarios. 12/21/05 This ticket can be closed after we get some details about the fix. 12/12/05 This is a known issue and has been fixed in SP12.

2/21/06 Case closed becasue this is not available OOTB. 1/31/06 This fuctionality is not present OOTB. 1/16/06 We are looking for parameter or configuration settings that can be used for sending reminder emails to Approvers of a Task if it has been waiting their approval for some time.

2/24/06

2/28/06

1/27/06

2/24/06 This has been closed because the issue was happening due to customization and is not a defect. 1/31/06 Ian has opened a defect (1-2BAD2) that the currency does not come from Users default settings on the eform. 1/18/06 Ian is exploring if there is an open defect. The custom money fields appear in USD by default even for Users who have a Non USD currency in their preferences.

2/28/06 Closed because the messages have stopped coming. 2/21/06 Ariba has suggested to configure running different scheduled tasks at different times. 1/31/06 Will monitor the Production for some more time after increasing the settigs. 1/30/06 Database Connections parameter has been increased to 50 in Prod. 1/19/05 Re-opened. Grace suggested to increase database connections from current 20 to 50. 11/17/05 Closed. The increased database connections settings has been applied in Production.11/10/05 Grace suggested to turn on jdbc logging next time this happens and to increase Database connections in ACM parameters table from 10 to 20.

1/27/06 This is being closed as we have customized to make this field editable always. 12/16/05 As per grace : to remove the code to set the State to Planned if users enter a future date, please open an enhancement request. 12/06/05 Grace has asked us to open enhancement request. 12/08/05 Sandhya to try Grace's suggestion 12/07/05 Sandhya is following up with Grace.

3/21/06

3/28/06

4/14/06

4/19/06

5/3/06

4/26/06

3/21/06 Case Closed as the trigger is working as per Ariba's design.3/28/06 Case Closed. This functionality will be coming in next version of Ariba sourcing in 2007. 3/27/06 Ariba case opened.

4/14/06 Closed. 3/8/06 Grace had asked for a thread dump when we see high CPU utilization next time.

4/19/06 Closed. 4/16/06 This folder contains data uploaded by users. 4/12/06 Thiago has sent a document for this. 4/10/06 Please let us know what is the importance of following folder and what data does this store:

/sourcing/Server/transactionData /ACM/Server/transactionData/analysis/Server/transactionData

5/3/06 This is closed. Histograms did improve performace for ProjectTask Name data preparation. 4/19/06 ECM to be implemented to put Histograms in Prod today. 3/30/06 Waiting for a feedback from DBA. 3/28/06 DBA's are working on analyzing the query plan to find out if adding any more indexes can be helpful. 3/21/06 Working with Shirley. 3/7/06 Waiting Shirley's response. 3/7/06 Kishore to send some information to Ariba. 2/28/06 Asked for update. 1/17/06 We would like to know if we can remove OOTB ACM.DataLoad.ProjectTaskName from LoadDB.txt file. Will it impact any functionality?

4/26/06 Closed as we found a workaround.

5/2/06

5/2/06

5/16/06

5/3/06

6/6/06

5/2/06 This has been closed. The read only password functionality is in SP12. Ariba said that we will have to go on SP12 to get it.

5/2/06 This has been tied to Ariba Case 1-5058211 for IntegrittyCheckAndRepairTask issue. Hence this has been closed and that ticket is open. 4/16/07 The patch on SP10e will be tentativley ready by 4/28/06. 4/12/06 Root cause has been linked to the IntegrityCheckAndRepairTask which fails after running for 34 hrs. All the logs and long running queries have been sent to Ariba.

5/16/06 Closed as all the questions were answered. 5/2/06 I have forwarded Ariba's answeres to Boris. 4/17/06 DBA's had some questions related to performance issue. Grace asked for a new SR to be opened.

5/3/06 Closed as per Ariba: There is no way to have two, separate pages for logins onto the same Sourcing site. 5/3/06 Ariba's response: I believe you can setup the site to your liking with dual-web servers, one for the internal folks, and one in the DMZ for the external suppliers.

6/6/06 We do not support security patches.6/1/06 When changing the password through the Security-Users, the email notifications for the password change needs to be sent out manually. This is per the functionality in 4.3 and has been enhanced in 4.4 where the emails are sent out automatically.

-Also there is no option to send out the emails at a later point, when the RFX event is ready to launch.

6/15/06

6/16/06

6/6/06

6/27/06

6/15/06 Closed. The fix is in Ariba Sourcing 4.4 SP12. Correct way of putting an attachment has been communicated to Ted. 6/14/06 Waiting fro Ariba's response.

6/16/06 This is closed as Grace worked with Tony to resolve this issue. 6/14/06 Tony is working with Grace on this request. 5/24/06 Grace is working with Tony for this issue. 5/17/06 Working with Thiago. 5/2/06 More questions have been asked from Ariba. Waiting for response. 3/23/06 Case Closed. All the info that Thiago provided has been sent to Eric. 3/21/06 Thiago will get back after doing some more research. 3/14/06 Re-opened for getting more information. 3/1/06 Closed. 2/21/06 Requested for more Ariba docunmentation.

6/6/06 Closed. Ariba supports Windows XP SP2.6/27/06 This got resolved after rolling back SSL changes.

7/5/06

8/2/06

7/5/06 Closed. The scheduled task for Search is working in Prod and UAT now after applying the Parameter change. As per Thiago keeping parameter off is the resolution for this issue. 6/28/06 Schedule Task change is being tested in DEV currently. 6/13/06 The logs have been sent to Ariba.l Waiting for thier response. 5/31/06 Test results showed that Cartesian joins are still being created. Ariba is investigating (1) possibility of replacing bind variables with actual values in search queries. (2) Why the UpdateFreeTextSearchTask is not syncing in database. 5/23/06 We will be sending some test results for disabling Cartesian joins from UAT to Ariba. Ariba has also suggested to turn off one parameter "Application.ACM.Search.UseCursorMode". 5/17/05 Ariba says there is nothing wrong in there queries. Thiago has asked us to turn off one parameter. We are also testing Ariba susggestions. 5/3/06 I have forwarded Thiago's suggestions for changing some paramters on ACM database tohandle this issue.

8/2/06 Tony does not have any more Qns. Hence Closed. 7/26/06 Ariba does not support Connection Pool testing from WebLogic. 7/19/06 This request has been opened to provide information to Tony.

8/4/06

8/3/06

8/4/06 Closed. Need to upgrade to SP16 to get the Schedule task working which fixes the bad baseids. 8/1/06 Will be sending some morre information to Ariba. 7/24/06 Scheduled Task ran for 3 days (and 18 hrs) and failed. Sent the information to Ariba. 7/19/06 Testing the scheduled task. 7/11/06 This task was run in UAT and we need to verify if it helped. 7/3/06 We will test running the IntegrityCheckAndRepair scheduled task in UAT on 7/7/06. 6/28/06 Need to identify a window to run this task in UAT on a weekend. 5/11/06 Ariba is suggesting to run the IntegrityCheckAndRepair task over the weekend when there is very less activity.

8/3/06 Closed. 8/3/06 As per Ariba: "1. Sourcing 4.4 is a full installation; however, you can migrate yourtransaction database to the new version using the updatedb command. Seethe Ariba Sourcing Installation and Migration Guide for moreinformation.

2. The compatible versions are Ariba Analysis 3.1.2 (SP12) and AribaCategory Management 2.0.2 (SP12)/Ariba Contract Workbench 3.0.2 (SP12)."

8/3/06 Sourcing 4.4 is not an SP upgrade.8/15/06 There is no configuration/parameter settings that governs what view (compact/full) is shown. This was resolved internally.

7/21/06 As per Ariba this functionality has not changed. 7/19/06 We have tested and it is defaulting to Dashboard. 7/12/06 We have asked Ariba if this functionality changed between SP6 and SP10. 6/28/06 Ariba has suggested to create a new role to default new users to Dashboard. 6/2/06 I found that if I create a user with Sourcing Authorized, Internal, Analysis Administrator. It defaults to dashboard. If I remove Analysis Administrator, it goes to Sourcing and stays there unless changed. this is dictated by the roles assigned to a user at creation until they personalize it.

8/1/06 Carole says the issue only happens to users in her location in SIT and is not an issue unless it happens in UAT and Prod too. Ariba is saying it may be due to some security patches specific to her desktop. 7/3/06 Have asked Carole to see if the issue is happening to all users in her location. 6/27/06 I am unable to recreate the issue and Ariba says it is because user has could be specific to the Security patches. 6/13/06 Ariba says it could be due to different Security patches. I need to do some more testing. 5/24/06 Waiting for Ariba to setup a Webex meeting with Carole for replicating the issue. 5/8/06 Webex meeting was done and the issue was not replicabel in SIT. 4/26/06 Waiting for Ariba's response. This is happening only in SIT.

1-1E03WV

January 2007

January 2007 1-1I2KIV

January 2007 1-2ZYBQH

January 2007

January 2007

January 2007

January 2007

January 2007

2/7/2007

2/6/2007

2/7/2007

2/1/07

2/7/2007

9/12/2006 Lee sent communications confirming which SP release will the fix for this issue be included (Fixed will be on SP19 scheduled for October 12, AEC: It is identified that this scheduled task is not actually the task that causes performance slowdown. Roslyn sent an email to Ariba

10/27/2006 - AEC: For review by Allan10/26/2006 - AEC : Created the BreakFix document and Work Estimate for the quick fix.

10/27/2006- AEC: As of today, we have opened several tickets in Ariba for different Document Search criteria. Ariba suggested some ways to

8/30/06 Mar-Jo is following up with Ariba Account manager. 7/26/06 Nusrat has asked if we canclose this case. 6/14/06 Mari-Jo is following up with

11/8/2006 ARC: Grace sent some suggestions to apply index to certain tables. We are currently working to test this.10/27/2006 ARC: Logs were provided to Grace. We also checked the ScheduledTasks If they were running correctly

10/27/06 ARC: Logs were provided to grace10/20/06 ARC: Logged ticket

10/27/06 ARC: They are closing this issue but pending a fix on the next service pack10/20/06 ARC: Logged ticket

11/16/2006 ARC: Defaulting a template to replace OOTB template is not permissible.11/8/2006 ARC: Ariba Replied to us but I sent another question but they didn't reply.

2/13/2007

2/13/2007

2/13/2007

2/13/2007

1/2/07

1/15/07

1/11/07

12/19/07

2/16/2007

3/5/2007

3/10/2007

3/23/2007

3/22/2007

3/22/2007

3/23/2007

3/27/2007

3/27/2007

3/30/2007 1-4VJMKP

2/5/2007 1-4IOJBP

3/28/2007 1-4S20A7

3/29/2007

3/16/2007 - AEC: Grace gave the patch number for Internet Explorer. Were we able to verify this with the user experiencing the issue?03/22/2007 - RLS: As per Grace, this has already been logged as a defect. 03/22/2007 - RLS: Followed up this SR to Sivaram for any updates

03/30/2007 - RLS: Grace was able to recreate this. To check with their engineering team if this is an expected behavior

4/10/2007

4/18/2007

4/18/2007

4/18/2007 1-4XM580

4/18/2007

4/18/2007 1-4JKPM1

04/10/2007 - RLS: As per Lee, this functionality is available only for non RFI Events in Preview Status and RFI Events in Preview/Open Status.

Sent a reply regarding the error encountered.

04/18/07 SFR: Closed.

All of those workarounds available have already been tried but to no success. We just fax the order to the supplier and updated the status of this PO

4/9/07 : Resolved on our side.

04/18/07 SFR: Closed. This is a default behaviour. In both release & no release contracts, we don’t stop the users from submitting requisition or invoice if they are over the maximum limit. As per the Ariba Support, this feature will be developed in "Jupiter" that is next CD version which will prevent user from exceeding the maximum limit.

04/18/07 SFR Closed.This has been logged as a Change request (# 1-4XM580). Currently It is scheduled to be addressed in the next buyer major release (Buyer 9.0).

04/18/07 SFR: As per Julius, this issue is mentioned as a defect and is fixed in Buyer 8.1. Maxwell sent Kerry Jo an email regarding questions so he can log this as change request.

04/18/07 SFR: Closed. filed enhancement request 1-4JKPM1

4/18/2007 1-4XM580

4/18/2007

4/18/2007

4/18/2007

2/8/2007

4/24/2007

4/19/2007

4/10/2007

4/9/2007

Pending Prod Change 4/25/2007 1-56FBA5

4/25/2007

4/25/2007

1-4JKPM14/04/2007 DEZ: Please see note from Ariba. I have logged a Change request (# 1-4XM580) for this issue. Currently It is scheduled to be addressed in the next buyer major release (Buyer 9.0).


If the order is being sent to suppliers through ASN, then there is a 4MB limitation on the attachment size and there is no limitation on doc types

04/18/07 SFR: Closed. Ariba Support was not able to provide the document for it is not availble.

Closed as per Mike.


04/24/07 : Closed.

As per the Support, the warning message is just a warning and can be ignored if customer is not using SSL and their DisableLoginSecurity in Parameters.table is set to true.

As per Grace : open the P1/S1 when you have a P1/S1 over the weekend (not now).



5/1/2007

4/26/2007

5/4/2007

4/18/2007

6/13/2007 RLS: Closed. 5/2/2007

5/4/2007

6/13/2007 RLS: Closed. 5/18/2007

5/29/2007 1-4F3TJS.


04/26/07 SFR: As per Marina, An approvable with a large number of line items (tied to a contract) was found to have caused and OOM they were seeing. That was removed and since then the Task/IE nodes have been stable.

Closed.

05/04/07 SFR: Vandana is asking to run the report in the ASN for invoices.

We've not yet responded to him.

Closed.

04/18/07 SFR: As per the ariba support, this issue is relating to the field release code & unfortunately outside the domain of tech support. Can contact ASD or modify the code to resolve this.

Status is Closed.

5/16/07 SFR: Closed as per KJB.05/16/07 SFR: waiting for updates from Ariba support.


A defect # 1-5QRMNT has been logged for this issue and is included on the 8.0 HFP12. Also, this fix buyer_8.2_hfp12.05.jar is uploaded on the Connect.

6/13/2007 RLS: Closed.As per Ariba, they are supporting Oracle 9.2.0.8

6/13/2007 RLS: Closed.This is the intend behavior of the product. Will log an Enhancement Request

6/13/2007 RLS: ClosedAriba has acknowledged this as a defect

6/18/2007 ###

6/18/2007 1-3DNZ3J 1/1/2007

6/21/2007 1-4UN9IC

6/28/2007 10/9/2006

7/12/2007

7/20/2007

7/23/2007

7/26/2007

7/30/2007

8/1/2007

8/6/2007

6/20/2007 RLS Closed.We were able to fix this. Asked ariba to close this6/20/2007 RLS Closed.Ariba has confirmed this as defect06/13/07 RLS: Sent copy of sample Approval Rule used in SP20

6/22/2007 RLS Closed.Ariba has confirmed that this is a defect.6/28/2007 RLS Closed.Allowed ariba to close this issue. This case has been fixed.06/13/07 RLS: We have sent screenshots of inspector from SP10 and SP20 versions.

7/12/2007 RLS: Closed.As per Ariba, the message appears in the logs to give indication about the users who might have tried to access the application and not succeeeded. This is meant to be in the logs when a username or password failure occurs. This message occurs there is an integrated instance and a login failure occurs

07/20/2007 RLS: Closed.Will log an enhancement

07/23/2007 RLS: Closed.

7/26/2007 RLS Closed.07/24/07 RLS: Opened a case with ariba. 07/30/2007 RLS: Closed.

08/01/07 RLS Closed. This will be logged as an enhancement07/24/07 RLS: Opened a case with ariba.

8/14/2007

8/14/2007

8/14/2007

8/14/2007

8/14/2007

8/14/2007

8/6/2007

8/2/2007

08/14/07 RLD: Closed as per discussion with Kerry Jo 6/7/07 SFR: Not able to reprocess the requisition because it is in Production and in Approved state..Not able to recreate in SIT.

08/14/07 RLD: Closed as per discussion with Kerry Jo 06/28/07 SFR: Not able to recreate in SIT.

08/14/07 RLD: Closed as per discussion with Kerry Jo 06/15/07 SFR: Dennis sent the indexes information of the tables used in the query.

08/14/07 RLD: Closed as per discussion with Kerry Jo. The issue is no longer occuring 6/15/07 SFR: As per William Goodall, generally the SI is responsible for the application of the SP or fix. If the team needs to engage Ariba ASD we need to work this through JPMorgan.

08/14/07 RLD: Closed as per discussion with Kerry Jo. This is just an incidental issue concerned with a certain file not being attatched in the approvable 06/28/07 SFR: Closed. Kaushik was not able to recreate this issue.As a workaround, rename the file before attaching to the Requisition Line Item.

08/31/ RLS: Closed.As per Ariba, an event once deleted, is deleted from UI as well as the database. If a Draft event is deleted, we don't record it anywhere in the logs. But if a event is deleted from Manage-Events, its activity is recorded in the System-Audit Log.

08/22/07 RLD: Closed 06/28/07 SFR: Sent them the steps on how to recreate the issue.Waiting for updates.

6/4/2007

7/4/2007

8/14/2007

8/30/2007

9/5/2007 1-7H1R06

9/7/2007

9/7/2007

9/10/2007

0628/07 SFR: Waiting for hot fix. As per Ariba support, the fix will be released on mid of August.

Can we transfer this to the Buyer Defect tab?

06/28/07 SFR: Sent Deepa the User.csv and Role.csv UAT files.Waiting for the investigation results.

08/31/ RLS: Closed.As per Ariba, an event once deleted, is deleted from UI as well as the database. If a Draft event is deleted, we don't record it anywhere in the logs. But if a event is deleted from Manage-Events, its activity is recorded in the System-Audit Log.

08/31/ RLS: Closed.OOTB files are not read-only. Customized files are being overwritten when localizejsp runs. This command copies all files from en_Base locale folder and copy over to all other locale folders

09/07/07 RLS: Logged as defect# 1-7H1R06

09/07/07 RLS: Closed.This has already been resolved.07/27/07 RLS: Opened a case with ariba.

09/07/07 RLS: Closed.Charts tab in UAT now can now be accessed without error08/31/07 RLS: Ariba has provided steps to solve this error. Mani has tried these but still the error appears

09/07/07 RLS: Pending Prod ChangeCR# 1-SG628

Workaround: PhaseAutoComplete should be set to false until this issue is fixed.

9/14/2007

9/21/2007

9/24/2007

9/28/2007

09/14/07 RLS: Closed06/29/07 RLS: Opened a case with ariba. We'll attach logs after the WEB team sent it.

09/14/07 RLD: Awaiting Ariba's reply. 09/20/07 DEZ: Ariba is asking for this question. How are you allowing same user to login/ different multiple sessions in the 09/21/07RLS: As per Ariba, the reason wny extended Price is not showing is because in the template used, from Rules – Price and Quantity tab, it shows that for the Quantity section, Is quantity required is set to No.09/14/07 RLS: Sent info to Ariba

09/20/07 RLS: As per Ariba, this issue is related to a customization08/31/07 RLS: Waiting for Ariba's response

9/10/200709/14/07 RLD: Ariba sent their reply to answer our questions, :"As you know there are two places where you can change the NetworkId of a supplier. The common supplier (SupplierIDs.csv) and the supplier location (SupplierLocationSupplement.csv). If you change the NetworkId of the supplier in both places then the order that are not fully approved will get routed to the new supplier account (NetworkId) once fully approved as this is impacted by the supplier locations. And the Invoices already created on ASN for the previously approved PO will fail in Buyer (as they are related to common supplier NetworkId) and I can't think of any workaround to get around this. So it may be best for you create a new common supplier (and a partitioned supplier) with the new NetworkId and then delete the current supplier with the current NetworkId once all the PO's are sent and Invoices are fully reconciled08/22/07 RLD: No Response from Ariba

9/20/2007

9/10/2007

9/18/2007

10/1/2007

10/2/2007

09/05/07 RLD: Ariba has gave a detailed answer which can be found in the email trail of this SR 09/05/07 RLD: Kerry Jo asks "The images on the supplier's site always display as 250 x250, but imagesthat are stored on our server can be much larger. Why is that?Does your statement "Procurement systems (Ariba Buyer) automatically resizeoriginal imagesthat you provide to these sizes." only apply to images stored on supplier'swebsites? ..... The supplier did not specify the image as thumbnail. I have attached twocatalogs. The Archway catalog specifies the images that are stored on thesupplier's site. The Bradley catalog specifies images that are stored onour site. The Archway images always display as 250 x 250 while the Bradleyimages are much larger. Please let me know why there is a difference."

09/20/07 DEZ: Ariba confirmed that this is their default functionality. It is working as per design.09/14/07 RLD: Sent Screenshots and Steps to recreate on 09/07/07

09/14/07 RLD: According to Ariba it is not possible to set up punchout catalog without going through ASN.'

09/20/07 DEZ: Ariba is asking to replicate the issue with integrationObjectAdapter log set to debug.09/25/07 VVV: Waiting for Ariba Connect Support's feedback.

10/2/2007

10/5/2007 1-7P4ZBE

10/9/2007 1-80UPQJ

10/10/2007

10/11/2007

09/25/07 VVV: The issue is not happening for all requisition. This is happening inconcistently. We have two requisitions created last week with this error and provided the screenshots as well.

09/21/07 RLS: Kevin and Aedrian had a webex session to show ariba the issue we are having. They have confirmed that this is a defect.08/31/07 RLS: Sent file to Ariba

10/05/07 RLD: According to Ariba the EditIRApprovable was confirmed from other cases anddocumentation that this permission is not available in the Buyer 8.0 orany other version. they are asking for the roles or functionalities the editIRApprovable is mapped to.09/14/07 RLD: Amal Raj is currently working on the issue and will be sending an email after he completes the investigation08/14/07 RLD: Sharmaine was able to re create the scenario; details of the scenario and screenshot was sent to Kaushik and in Ariba connect case. 6/7/07 SFR: Kaushik is replicating in 8.0 instance.

10/12/07 RLD: Unable to replicate this issue.Issue has been resolved.10/15/2007 RLS: As per Ariba, this functionality is available in SP25. There were additional parameters provided in parameters.table in SP25 to handle password maintenance

10/14/2007

10/16/07 RLD: Closed by Ariba since we cannot recreate the incident. 10/16/07 RLD: Closed as agreed upon by Allan.10/05/07 RLD: still recreating the scenario from Ariba and will send the screenshots once the issue is recreated.09/14/07 RLD: Level 2 is supposed to answer the following queries sent by ramya, Dennis will be sending a followup email on this08/14/07 RLD: Last Update by Dennis was that the cause was due to duplicates in the Base ID at mass approval. 06/15/07 SFR: As per the support, the ARIBAINDEX27 is a unique index which is throwing the Unique Constraint Violation error. Try to disable the Unique Index and let them know the outcome.

10/15/200710/11/07 RLD: Found the error in the log “Could not handle email approval from [email protected] with subject RE: PR4620491. Exception ariba.common.core.BadTokenException: ApprovalBadTokenBody”

This is error appears only when the token sent from Buyer has been changed.When an Approval email has been sent to the User, two token Id (one for Approve and the other for deny ) are created and are sent along with the e-mail. Once the User approves or denys it, the token ids are sent back to Buyer and the Buyer checks with token id sent earlier with the mail. If both the Ids are same then Buyer performs the corresponding operation else it throws the BadTokenException.

From the E-mail sent in the earlier mail, below is the tokenid for "Deny" operation.

[X] Deny WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1npqq.28,2,1npqq.28;

But in the logs, in the tokenid an extra space has been added to it 10/16/07 RLD: As per Ariba, submit link is only select statement which gives all the approvables in the submitted state10/12/07 RLD: Level 3 has logged this in ariba but has not yet sent back a reply to Ariba

10/19/07 RLS: Allan has allowed to close this ticket

11/01/2007 RLD: Root cause was found, asked ariba for closure

10/29/2007

11/01/07 RLD: Closed as per virra's comment10/12/07 RLD: Awaiting Ariba's response

10/05/07 RLS: Sent updates to Justin.09/27/07 RLS: Sent a reply to the user explaining that this issue happens often but not all the time.09/20/07 RLS: We'll send requested input by Monday08/17/07 RLS: Call with Justin. Sent screenshots and logs07/19/07 RLS: Opened a case with ariba. We'll provide logs and screenshots to ariba.

10/22/07 RLS: As per Ariba, TaskApproval.htm file needs to be updated to get the required formatThis has been tested and results were sent to Ariba. Results were not what we are expecting.10/05/07 RLS: Oanh has followed this up to Grace. Grace sent a note to Vijay.09/27/07 RLS: Opened this ticket and sent file attachments of screenshots.

11/01/07 RLD: Closed as per virra's comment10/12/07 RLD: Requested input from user regarding the questions from ariba.10/11/07 RLD: We have sent them screenshots and we need to give them an answer to the ff questions:1) Is this issue happening with only one catalog or are you not able to delete any catalogs in production system.2) What is status of this catalog in the system. 3) Is this a local catalog (cxml,cif) or downloaded from ASN.

10/12/07 RLD: Unable to replicate the issue10/05/07 RLD: Ariba is asking for fresh logs with certain logs on debug mode.11/01/2007 RLD: Received a workaround requested for closure;Can you try the following steps and let me know if that works for you. Please login to inspector and choose the Receipt whose state you want to change from 'Received' to 'Receiving' and then set the value of 'ProcessedState' field to 1. This should make your 'Receipt' editable.

Please note:

1) Try the above steps in your test/development instance.2) Its not recommended to modify values using inspector.

11/8/2007

11/05/07 RLS: Ariba had a web ex session with Allan showing the option on how the export information from AES and print

11/09/07 RLS: Ariba's response: In Buyer "System.Base.EmailApprovalEnabled" allows for approving POs etc in Buyer via email - without the approver logging into the system, but this is not supported in ACM.

11/15/200711/15/07 RLS: Private.dtd file missing from "Sourcing\Server\etc\dtds\cxml\1.2.013" and "ACM\Server\etc\dtds\cxml\1.2.013" folders. Replacing the Private. The issue was fixed by copying Private.dtd file to the said folders.

This was an identified defect before but was rejected since they were not able to reproduce the issue. They just have an internal documentation to address this issue.10/22/07 RLS: Sivaram will schedule a call to discuss this SR.10/15/07 RLS: Sent Follow-up to Sivaram10/05/07 RLS: Sent update to Sivaram09/27/07 RLS: Sent requested files to Sivaram08/31/07 RLS: Sent requested files to Sivaram08/17/07 RLS: Call with Sivaram. We will send him logs from our SP20 vanilla instance. He was not able to reproduce this in their SP20 instance.06/13/07 RLS: As per Sivaram, this is not 11/14/07 RLD: Lv3 issue, it was closed because no response was given to ariba.11/08/07 RLD: This SR was logged by the Development team and currently Jala is having problems recreating the issue due to extensive customizations done the submit hook. I have sent an email to L3 to send a response to Ariba.

10/21/07 RLD: Closed by Ariba.10/14/07 RLD: pending Lv3 input.10/11/07 RLD: Was assigned to Anand but we are still awaiting for his reply.

10/21/07 RLD: Resolved by Ariba.11/14/07 RLD: We were not able to determine exact steps to recreate this issue, it is now closed in Ariba11/07/07 RLD: Follow up within the team if we are able to replicate the issue.11/01/07 RLD: We are currently unable to determine specific steps to replicate the problem. It is occuring randomly. 10/11/07 RLD: Awaiting Ariba's responseSent them additional files

11/14/07 RLD: Juluis is requesting to close this issue since the logs did not contain any useful info and that the issue had not re-occurred.11/07/07 RLD: Sent an email response to Ariba as well as additional information and attachments.

11/30/2007 CR 1-57EK19

12/3/2007

12/3/2007 1-8OD2K6

11/14/07 RLD: Will conduct a webEx session with Prathima today to discuss this issue.11/08/07 RLD: Re-opened. We will get back to Ariba within the week for additional details or maybe we can set-up a call to discuss what is happening. 08/22/07 RLD: Closed 06/28/07 SFR: Sent them the steps on how to recreate the issue.Waiting for updates.

12/03/07 RLS: Webex session was done with Ariba. It has been found out that this is already a known defect.

12/03/07 RLS: Posted an update in Connect to allow this ticket to be closed.11/15/07 RLS: Sent a note to Ariba to close this SR since a ticket has been logged.09/21/07 RLS: This has been logged as defect09/14/07 RLS: Attached steps and illustrations in the SR

1-7P8E9B (sp27)

12/03/07 RLS: Sent a note to Ariba that they can close this ticket.11/15/07 RLS: Ariba has acknowledged this as defect.11/09/07 RLS: Aedrian has sent his findings to Ariba as to why the parameter is not being set in AES. Support is currently out.

12/8/2007

12/6/2007

12/08/07 RLS: Ariba has closed this ticket. Since the issue is not happening in all machines. As per Sivaram, we can have this reopened if the issue happened again12/03/07 RLS: Issue is not happening in Manila, but Karren and Allan from Onshore team still encounters the issue.11/09/07 RLS: Was not able to produce the logs for Ariba. It seems the issue is not happening anymore.10/22/07 RLS: Sivaram will schedule a call to discuss this SR.10/15/07 RLS: Sent Follow up to Sivaram10/05/07 RLS: Followed this up to Sivaram09/27/07 RLS: Sent requested files to Sivaram09/20/07 RLS: We'll send requested input by Monday11/28/2007 RLD: awaiting input from our group11/21/2007 RLD: awaiting Dennis' input,11/14/2007 RLD: Juluis is asking for additional input regarding: Is it possible for you to get and send me the following punchout catalogs:1) punchout catalog which is working fine without issues2) punchout catalog which is having this issueAlso he wants to have a webex session to discuss this issue.11/01/2007 RLD: Responded to Ariba's additional questions. Awaiting Response from ariba.

12/10/2007

12/11/2007

12/17/2007

12/18/2007

12/08/07 RLS: Sent logs to Ariba. Also asked why there was an error in running ScheduledNotificationsTask.12/03/07 RLS: Users were not able to upload / download contracts because the system ran out of space

12/11/2007 RLS: JP Morgan Chase had placed the necessary file in Ariba Buyer and we have confirmed that incoming Production transaction to Ariba SN hae strong encryption.12/05/2007 RLD: Awaiting Allan’s input

12/17/2007 RLS: Extrinsic field CostCenter is missing that's why we are getting the above error. So you have to set up this CostCenter in PunchOutSetupRequest.12/11/2007 RLD: Adrian sent log files to Ariba.

12/11/2007 RLD: Further to the research on the case, OOTB there is no Export Catalogs Task to download the catalogs. It was suggested that Mike contact the ASD, who can help in downloading the catalog. 12/05/2007 RLD: Mike wants to know if there is a way to run the ExportCatalogs task without going thru a migration harness / upgrade on Buyer12/05/2007 RLD: Mike wants to know if there is a way to run the ExportCatalogs task without going thru a migration harness / upgrade on Buyer

12/20/2007 d-148604

12/20/2007 1-8TBQOX

12/19/07 RLS: Ariba has requested us to run initdb -reshapedb command to pull in the helpTips on the UI. We'll get back to them as soon as this has been tested11/09/07 RLS: Waiting for Ariba's reply

12/19/07 RLS: We've sent a reply to Ariba that the contracts were created from UI and was recreated from a vanilla instance of SP20.12/03/07 RLS: Waiting for Ariba's reply

1/1/2008

1/1/2008

12/19/07 RLD: have not been able to talk to Ariba yet, will try to talk to them tomorrow11/28/07 RLD: We are not able to contact Sharmaine and the issue on punch out catalogs in vanilla has not yet been resolved.11/21/07 RLD: Unable to recreate scenario in Vanilla Box because we I am not able to use punchout catalogs. The Previous test requisition created by Sharmaine was in her local instance.11/14/07 RLD: Recreating Issue but encoutered an error with punchouts. Sent an email to Ariba asking for possible work around to access punchouts.11/07/07 RLD: I will try to conduct testing on vanilla instance of Buyer before I reply to Vandana, 10/12/07 RLD: sent an email to Sharmaine for an update. Ariba has suggested to check the logic behind the triggers10/05/07 RLD: Ariba is asking for fresh logs with certain logging setting on debug mode.12/19/07 RLS: Waiting for Ariba's reply12/05/07 RLS: Sent complete logs to Ariba.

Waiting for their reply.

1/10/2008

01/29/08 RLS: Closed.As per the details, this is still being investigated under SR 1-53406373101/07/08 RLS: We'll be sending email to ariba for the information requested.12/28/07 RLS: Sent reply to Ariba.12/08/07 RLS: Sent email to Justin for his questions.10/05/07 RLS: Sent updates to Justin.09/27/07 RLS: Informed the support that there are users not in Unassigned participants forlder with the same set of rules as to those displayed..09/20/07 RLS: We'll send requested input by Monday08/17/07 RLS: Call with Justin. He'll look more into this.07/25/07 RLS: Opened a case with ariba.

01/07/08 RLS: As per Ariba, the parameter is visible within the individual Item's Price and Quantity section.

We'll be checking this with the template and send reply to ariba.12/28/07 RLS: Waiting for Ariba's reply

1/24/2008 1-8FDE0H

1/24/2008

1/31/2008

12/03/07 RLS: This ticket can now be closed11/15/07 RLS: Sent a note to Ariba that this can be closed since a defect has been logged.10/22/07 RLS: Ariba has acknowledged this as defect. We are still waiting for Ariba for the scheduled fix for this defect10/15/2007 RLS: Allan / Aldrin logged additional information on this ticket to include additional observations.

Still no update from Ariba

1/28/2008 RLS: We have agreed that this ticket will be closed01/07/08 RLS: As per Aria, it is not possible to directly make the creation of an RFX dependent on thecompletion of a task.

02/04/08 JSP: Ariba wasn't able to receive confirmation and has closed this ticket.01/29/08 RLS: As per Ariba, this is how the product is designed.01/07/08 RLS: Waiting for Ariba's reply

2/1/2008

2/7/2008

2/6/2008

02/04/08 JSP: The OrganizationPullTask scheduled task should pull the corporate URL into sourcing. Ticket closed.01/28/08 JSP: Since the Corporate URL field is not visible in AES, Rinu Singhania recommended adding a custom attribute to add their Corporate URL. We need help pulling the Corporate URL field from this custom attribute from Sourcing to ACM. As per Aedrian.

02/08/08 JSP: User has agreed to create a new requisition, since the issue could not be recreated. Ticket closed.02/04/08 JSP: As per Ariba, after reviewing the files, it looks like the order was moved to 'Ordered' status manually through inspector by updating the 'Ordered State' value to 4. There is no other way the order status can be ordered in Buyer while order failed to be sent to ASN which is proved by the following facts:1) Order is not available on ASN 2) Order history shows Order sending had failed

02/08/08 JSP: Ticket closed.02/04/08 JSP: Unable to provide logs due to inability to recreate issue. Ariba has provided a workaround and will be closing this issue.01/28/08 JSP: Ariba is asking for logs01/23/08 RLD: Ariba wants to know if this issue has been re-created.

2/1/2008

2/11/2008

02/04/08 JSP: Defect has been verified, but no Service Pack designated yet. Ticket is marked as "Pending Fix ETA" but was closed by Ariba.01/07/08 RLS: This has been acknowledged as defect by Ariba. As a workaround users should be able to avoid this by selecting both checkboxes(to and from) or not selecting either when you create the question inRFX Info12/19/07 RLS: Waiting for Ariba's reply

CR 1-8Q1PD8

02/15/08 JSP: Issue closed.02/08/08 JSP: Ariba Dev team still working on this issue.02/04/08 JSP: Ariba Dev team now working on this issue. Thay are also requesting information that might be needed.01/28/08 JSP: Ariba provided a script that, after review, was determined to not work with this issue. Waiting for updates/confirmations from Ariba.01/23/08 RLD: Ariba sent us a script that we will test if it will remove the reference IDs from the Folders. Test if it will have any other issues related to running the script.01/16/08 RLD: Ariba is Researching the root cause.

2/11/2008

2/29/2008

2/27/2008

02/15/08 JSP: Issue closed upon providing downtime of ASN.02/08/08 JSP: Ariba has presented a solution (Solution r-17652, available at knowledge base) and is now waiting for confirmation.

02/29/08 JSP: Informed Ariba that the SR can be closed since a defect has already been logged. SR is now closed.02/22/08 JSP: SR is still marked as "Pending Fix ETA".02/20/08 JSP: SR is still marked as "Pending Fix ETA".02/15/08 JSP: SR is still marked as "Pending Fix ETA".02/08/08 JSP: SR is still marked as "Pending Fix ETA".02/04/08 JSP: As per Ariba, this issue marked as "Pending Fix ETA" until Service Pack has been designated for the fix.01/07/08 RLS: Defect has been logged for this ticket.

CR 1-8UCZVW

02/29/08 JSP: An enhancement request has been logged. SR is now closed.02/22/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

3/4/2008

3/5/2008

03/04/08 JSP: Ariba was not able to garner a response. SR is now closed.02/29/08 JSP: Ariba still waiting for additional information. Since the logs cannot be left open for long periods of time in PROD, testing will be done on UAT/SIT environments instead.02/22/08 JSP: Ariba requesting for logs and metriclog.txt and asking if outofmemory errors are being encountered.02/20/08 JSP: Ariba waiting for input.02/15/2008 JSP: Ariba waiting for input. Confirmed with Ariba that restarting the node was also the only remedy that is being applied.02/08/2008 JSP: As per Ariba, there is no other way to halt the task (running ExpireDelegations task with status changed to completed/error). It needs to restart the node.02/04/08: JSP: As per Ariba, yes, you can change the status to Error /completed. It doesn’t mean that the task is killed, if the thread related to the task is still running in the 03/07/08 JSP: Logged as a defect to be handled by L3. Issue is now closed.03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.

3/10/2008

3/11/2008

3/13/2008

3/13/2008

03/11/08 JSP: SR is now closed.03/07/08 JSP: Ariba has provided the test case. They also provided instructions to verify that the Hotfix is working properly by using provided links.03/04/08 JSP: Ariba replied that they do not have an ETA for when their Engineering team will provide a test case.

06/03/08 JSP: Ariba confirmed that these warning messages can be ignored. SR is now closed.

03/14/08 JSP: SR is now closed.03/11/08 JSP: Service request SR# 1-549907749 was logged with ASN, still waiting for confirmation from Ariba.03/07/08 JSP: Ariba has opened a Service Request with ASN regarding this issue. They have also provided information on how to distinguish Invoices that originated from ASN.03/04/08 JSP: Ariba responded saying that a user with a huge number of items in his folder will affect performance. If the user is an invoice user, the FileInvoiceLoader task will take longer periods of time to complete.

03/14/08 JSP: Ariba has closed the SR.03/11/08 JSP: Ariba responded by mentioning the only two ways of removing suppliers: throught the UI, and to import users with the overwrite option enabled.

3/19/2008

3/20/2008

06/03/08 JSP: SR is now closed.

03/14/08 JSP: Ariba to close this SR.03/11/08 JSP: No more issues reported for this case, SR can now be closed.03/07/08 JSP: Ariba still trying to recreate the issue and is waiting for requested files to be sent.03/04/08 JSP: Ariba did not receive java files, and is now trying to recreate this issue. They are now requesting for the pages where this issue is being encountered by doing a View Source and saving the HTML pages.02/29/08 JSP: Still under investigation.02/22/08 JSP: Waiting for confirmation from Ariba.02/20/08 JSP: Ariba sent a readme file on catalog images. Clarified with Ariba that we are able to see the icons whereas the user was not.

3/21/2008

3/21/2008

3/19/2008

03/24/08 JSP: SR is now closed.03/14/08 JSP: Ariba waiting for results from our side.03/11/08 JSP: Ariba has reviewed the logs and suggests that we edit supplier preferences in ASN by overriding default purchase order rules. Ariba now waiting for confirmation.03/07/08 JSP: The log files that Ariba requested are now sent; waiting for confirmation from Ariba.03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.

03/24/08 JSP: Informed Ariba that the user had the PO force ordered and will be faxing the order to the supplier manually. SR is now closed.03/14/08 JSP: Ariba has reviewed the logs that were captured and is requesting for further information. Information has been provided; waiting for confirmation from Ariba.

03/24/08 JSP: SR is now closed.03/14/08 JSP: Ariba still conducting research.03/11/08 JSP: Ariba conducting research with their Engineering team concerning the list of tables.03/07/08 JSP: Ariba to assign a Technical Support Engineer for this SR.

3/25/2008

3/26/2008 1-6M96HV

3/27/2008

03/28/08 JSP: Informed Ariba that tasks run as scheduled after restarting the servers. SR is now closed.03/24/08 JSP: No updates from Ariba yet.03/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

03/28/08 JSP: Ariba mentioned that this is a recently raised defect (1-6M96HV), and that there is no workaround possible at the moment. SR is now closed as "Pending Fix ETA"/"Pending Major Release"03/24/08 JSP: Ariba would like to confirm that when a user logs out of Ariba Sourcing or Ariba Analysis, he/she logs back in via ACM. They would also like to confirm if SIT, UAT, and PROD are on the same SP, Build, and Hotfixes.

04/02/08 JSP: SR is now closed.03/28/08 JSP: Informed Ariba that the SR can now be closed.03/24/08 JSP: Ariba waiting for results on our side. SR is marked "Pending Customer Input"03/14/08 JSP: Ariba has done some research on this case. They suspect that it may be due to the number of folder items in the user's folder. However, tests were conducted and the user still experiences slow login times even with a small number of folder items. Now waiting for Ariba to update.

3/30/2008

4/3/2008

04/02/08 JSP: Ariba identified this SR as a customization issue. They also closed the SR as it is out of scope of their Technical Resolution team.03/28/08 JSP: Ariba requesting for a WebEx session to better understand the issue.03/24/08 JSP: Ariba requesting for screenshots and is asking if it is a customization issue.03/14/08 JSP: Follow up with Ariba for updates.03/11/08 JSP: Waiting for confirmation from Ariba.03/07/08 JSP: Ariba is asking for a WebEx session for further analysis. However, the issue couldn't be recreated, and the problem could not be run through on WebEx.03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.

04/02/08 JSP: Ariba asking if they can close the SR as it is already resolved.03/28/08 JSP: Informed Ariba that the issue has been fixed and is working on the Vanilla box. Ariba also commented that there is not much difference between the resource.money.csv files except for a specific ID that distinguishes each csv for each language.03/24/08 JSP: Ariba requesting for screenshots to replicate the issue and is asking for a webex session.

4/8/2008

4/8/2008

4/15/2008

4/17/2008

04/08/08 JSP: SR is now closed.04/04/08 JSP: Placed under "Pending Customer Input" status.04/02/08 JSP: CXML file was sent to Ariba for study.03/28/08 JSP: Ariba has gone through the logs and confirmed that the query Dennis mentioned was causing the task to run for long periods of time. Waiting for a response from Ariba regarding the function of "shipFrom" in the cXML invoice.03/24/08 JSP: Requested log files are sent; waiting for updates on Ariba's side.

06/03/08 JSP: Bids can be viewed by clicking on the BidId. SR is now closed.

04/16/08 JSP: SR is now closed.04/08/08 JSP: Ariba still asking for logs/screenshots. No updates from our side.04/02/08 JSP: Ariba asking what issues are being faced by the users when punching out to the supplier. They are also asking for log files for study.

04/18/08 JSP: SR is now closed.04/16/08 JSP: Ariba to provide a list of key functionalities/considerations while implementing service packs between SP21 and SP27.04/11/08 JSP: Ariba has provided a list of key points to consider when implementing newer service packs.

4/16/2008

4/17/2008

4/18/2008

4/23/2008

04/18/08 JSP: SR is now closed.04/16/08 JSP: Ariba confirmed that only the listed permissions would allow importing of suppliers. They are now asking if they can close thi SR.04/11/08 JSP: Now asking Ariba if there are any other permissions that allow creation of suppliers through import.04/08/08 JSP: Ariba confirmed that the issue was in fact an intended functionality. Waiting for further updates.04/02/08 JSP: Waiting for updates from Ariba.03/28/08 JSP: Ariba to assign a Technical Support Engineer for this SR.

04/18/08 JSP: SR is now closed.04/16/08 JSP: Ariba to assign a Technical Support Engineer for this SR.

04/23/08 JSP: SR is now closed.04/18/08 JSP: Advised Ariba to close this SR.04/16/08 JSP: SR marked "Pending Customer Input". To advise Ariba to close this SR.04/08/08 JSP: Ariba requesting for logs, as well as parameters.table and CommonScheduledTasks.table, for study.04/02/08 JSP: Ariba has provided a solution, however, it wasn't applicable. Waiting for further updates from Ariba.

04/29/08 JSP: Ariba confirmed that Sourcing should work fine with Java 1.5.

4/29/2008

4/28/2008

4/30/2008

4/29/2008

04/29/08 JSP: SR is now closed.04/25/08 JSP: Ariba confirmed that the issue might be caused by users logging in while the ExpireDelegations Task is running. This theory is now being tested.04/23/08 JSP: Logs are sent to Ariba, and confirmed with them that it's not the same users that are appearing in the logs.

04/29/08 JSP: SR is now closed.04/25/08 JSP: Ariba replied saying that they need logs to determine the cause, and is asking if the SR can be closed.04/23/08 JSP: Asking Ariba if there is any other way to determine the cause of this issue, as it no longer happens after system restart.

05/02/08 JSP: SR is now closed.04/29/08 JSP: Ariba verified that Java 1.4.2 above is supported. However, 1.5.x, as is 1.4.3, is not.04/25/08 JSP: Ariba verified that Java 1.4.2 above is supported. However, 1.5.x, as is 1.4.3, is not.

05/02/08 JSP: SR is now closed.04/29/08 JSP: No updates from our side.04/25/08 JSP: Ariba provided a list of reports that are, by default, available for invoice.04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

5/2/2008

5/4/2008

5/6/2008

05/06/08 JSP: SR is now closed.05/02/08 JSP: No update from our side. Ariba asking for an update.04/29/08 JSP: No update from our side. Ariba asking for an update.04/25/08 JSP: Ariba asking for an update.04/23/08 JSP: Ariba asking for an update.04/18/08 JSP: Waiting for updates from Ariba.04/16/08 JSP: Waiting for updates from Ariba.04/11/08 JSP: Ariba has provided a list of defects that weren't searchable in Connect.

05/06/08 JSP: Missing class files are migrated. SR is now closed.05/02/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

05/09/08 JSP: SR is now closed.05/06/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not.05/02/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not.04/29/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not.04/25/08 JSP: Waiting for updates from Ariba.04/23/08 JSP: Waiting for updates from Ariba.04/18/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

5/8/2008 1-96OPTG05/09/08 JSP: SR is now closed.05/06/08 JSP: Ariba confirmed that this is an expected behavior in SP20 and SP28. They are also inquiring that there is no option to select Approvers/Reviewers in the view task details screen before submitting the task, which is not OOTB behavior. 05/02/08 JSP: Confirmed with Ariba that the approval rules have already been applied, and that the approval flow was seen after submitting the task.04/29/08 JSP: Ariba recreated the issue and confirmed that it is an expected behavior. Now asking if approvers are added at template level or by approval rules.04/25/08 JSP: Steps are provided to Ariba to recreate this issue.04/23/08 JSP: Steps are provided to Ariba to recreate this issue.04/18/08 JSP: Ariba has confirmed that the Approval Flow appears in their tests. They are now asking for the exact steps that were taken causing this issue to trigger.04/16/08 JSP: Waiting for

5/9/2008

5/15/2008

5/20/2008

5/22/2008 1-3IRLLB

05/14/08 JSP: SR is now closed.05/09/08 JSP: Ariba identified 2 common causes for the CPU to spike: overload of available threads and cyclical references. Ariba now asking for confirmation.05/06/08 JSP: Waiting from updates from Ariba.05/02/08 JSP: Waiting from updates from Ariba.04/29/08 JSP: Waiting from updates from Ariba.04/25/08 JSP: Waiting from updates from Ariba.04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

05/16/08 JSP: SR is now closed.05/14/08 JSP: Ariba confirmed that this issue has been logged as a defect. They have also provided a query to solve this problem.

05/21/08 JSP: Ariba has identified the cause and has now closed this SR.05/16/08 JSP: Ariba asking for a WebEx session to discuss this further.05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

05/23/08 JSP: SR is now closed.05/21/08 JSP: As per Ariba, this feature is on the roadmap for the next release. 1-7CZQSN,1-5IFN7Y,1-1EYIQ3 are few of the enhancements that have been raised for this functionality.05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

5/15/2008 1-9E3I37

5/23/2008

5/27/2008

05/23/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. SR is now closed.05/21/08 JSP: Ariba was able to reproduce this issue and has already logged a defect (1-9E3I37).05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

05/28/08 JSP: SR is now closed.05/23/08 JSP: As per Ariba, it’s the behaviour of the product that the draft events gets deleted when the template associated with it is deleted.

05/23/08 JSP: Ariba also added that there are no drawbacks in adding custom classes under ORMS sessions.05/21/08 JSP: Ariba suggests that we add the custom class under ORMS session in the parameters.table then restart Buyer.05/16/08 JSP: As per Ariba, the reason for this error is because a particular custom clusterRoot class is being updated, and it is not a child class of any of the classes listed under the ORMSUser session in parameters.table. Or, if the class is not a child of any of the classes listed under the ORMSUser session in parameters.table, then the class itself is not listed under the classes listed under the ORMSUser session in parameters.table.

5/29/2008 1-9V9RZ

5/30/2008

6/2/2008

05/28/08 JSP: Ariba has logged a documentation defect for this. 05/23/08 JSP: Ariba has logged a documentation defect for this.05/21/08 JSP: Ariba logged this as a documentation defect (CR#1-9E013Y).05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

06/03/08 JSP: SR is now closed.05/28/08 JSP: No updates from our side. Ariba asking if they can close this SR.05/23/08 JSP: No updates from our side.05/21/08 JSP: As per Ariba, it seems that the server was unable to contact a certain URL, which may be due to being down or some network issue. Now asking if the SR can be closed.05/16/08 JSP: Confirmed with Ariba that restarting the servers solved the problem. Now asking if there are any ways to prevent this from happening again.05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

06/03/08 JSP: SR is now closed.05/28/08 JSP: Ariba working with QA team to test this defect.05/23/08 JSP: Asking Ariba on how to test the fix for defect 1-3OH1YF.05/21/08 JSP: Screenshot sent over to Ariba.05/16/08 JSP: Ariba still investigating this issue.

6/6/2008 2:33 1-7A3HTF

6/5/2008

6/5/2008

6/5/2008 1-9EVQU7

06/10/08 GLY: Issue was closed without being resolved.06/04/08 GLY: Ariba asking for a good business reason on why titles need '&' before raising this issue to Product Management.

06/10/08 GLY: Issue was closed without being resolved.06/04/08 GLY: Ariba has provided links to test the Hotfix.

06/10/08 GLY: Issue was closed.06/04/08 GLY: Ariba clarified, for Buyer 8.0 required parameters are defined in parameters.table file. Value of "System.Procure.AribaNetwork.Password" parameter in parameters.table should match the sharedsecret value in https://buyer.ariba.com account.06/03/08 JSP: Ariba asking to check for correct values in parameters.table.05/28/08 JSP: SR was reassigned. Updated Ariba on the current stand of the SR.06/10/08 GLY: Issue has been closed after performing some series of tests.06/04/08 GLY: Ariba stated: The defect[CR#1-9EVQU7] which I have raised on this issue is a duplicate defect of CR#1-8UAWIX which is fixed with SP28.06/03/08 JSP: The defect raised for this is a duplicate of CR#1-8UAWIX which has already been fixed in SP28.05/28/08 JSP: Ariba has raised a defect for this.

6/10/2008

6/11/2008 1-8V3H3H

6/10/2008

6/16/2008

06/13/08 JSP: SR is now closed.06/10/08 GLY: Ariba wants to verify if issue is the same as SR 1-321682891 logged back in 2007.06/04/08 GLY: Conducting tests for the Intends to response issue.06/03/08 JSP: Conducting tests for the Intends to response issue.05/28/08 JSP: Ariba to assign a Technical Support Engineer for this issue.05/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.05/21/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

06/13/08 JSP: SR is now closed.06/10/08 GLY: Ariba to assign an engr. on this SR.

06/13/08 JSP: Ariba confirmed that no code change is necessary. SR is now closed.06/10/08 GLY: Still waiting for Ariba to respond.06/04/08 GLY: Waiting for Ariba's response.06/03/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

06/18/08 JSP: SR is now closed.06/13/08 JSP: Ariba working on this issue and will update accordingly.06/10/08 GLY: Waiting for Ariba's response.

6/15/2008

6/12/2008 1-6M96HV

06/18/08 JSP: SR is now closed.06/13/08 JSP: Sent an email to customer; Ariba asking if SR can be closed.06/10/08 GLY: As per Ariba's reply, customizations should be done in the latest upgraded jsp file . 06/04/08 GLY: We were able to determined the cause of this. Asked Ariba if the result is the functionality. 06/03/08 JSP: Cause has been determined; changes in the OrganizationChooser.jsp file did not take effect in Prod.05/28/08 JSP: Cause has been determined; changes in the OrganizationChooser.jsp file did not take effect in Prod.05/23/08 JSP: Ariba investigating this issue.05/21/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

06/18/08 JSP: SR is now closed.06/13/08 JSP: Ariba confirmed that this issue is a defect rectified in next major release "Jupiter".06/10/08 GLY: Ariba confirmed that the issue was a defect rectified in the next major release "Jupiter".06/04/08 GLY: Ariba to assign a Technical Support Engineer for this issue.

6/12/2008

6/15/2008

6/24/2008 1-9HKM7F

6/20/2008 1-8XO156

06/18/08 JSP: SR is now closed.06/13/08 JSP: Ariba asking additional questions for clarification.06/10/08 GLY: Provided answers to Ariba's follow-up questions.06/04/08 GLY: Ariba investigating this issue.06/03/08 JSP: Waiting for updates from Ariba.

06/18/08 JSP: SR is now closed.06/13/08 JSP: Ariba requesting that we ask the supplier to submit an invoice to see if it works now.06/10/08 GLY: Sent clarification to Ariba.

06/25/08 JSP: SR is now closed.06/20/08 JSP: Ariba clarified that this issue is actually not a defect.06/18/08 JSP: Ariba has logged a defect for this.06/13/08 JSP: Ariba has logged a defect for this (1-9HKM7F).06/10/08 GLY: Ariba investigating on this potential defect.

06/25/08 JSP: SR is now closed.06/20/08 JSP: To check the behavior in SP30 since defect is fixed in SP28.06/18/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

6/24/2008

6/23/2008

6/20/2008

06/25/08 JSP: SR is now closed.06/20/08 JSP: No updates from our side.06/18/08 JSP: Ariba answered all questions provided, and also mentioned that special characters should not be allowed in the future to prevent potentially unpredictable behavior.06/13/08 JSP: Ariba confirmed that the impact would be very bad.

06/25/08 JSP: SR is now closed.06/20/08 JSP: Ariba asking for the aml file for testing.06/18/08 JSP: Ariba asking for the email to be resent due to the message being truncated. They are also asking for the aml file for testing.06/13/08 JSP: Ariba requesting for the aml and the trigger that updates the fields.

06/20/08 JSP: Advised Ariba that this SR can now be closed.06/18/08 JSP: Ariba provided a link to Weblogic documentation that would help in resolving this SR. They are also asking for a WebEx session.06/13/08 JSP: Ariba confirmed that this is a backend server issue (Weblogic).

6/27/2008

6/19/2008

6/26/2008

06/27/08 JSP: No updates from our side, SR is now closed.06/25/08 JSP: Ariba asking for updates from our side.06/20/08 JSP: Ariba asking for updates from our side.06/18/08 JSP: Ariba asking for updates from our side.06/13/08 JSP: Ariba asking if they have to log an Enhancement Request.06/10/08 GLY: As per Ariba, they are asking if they will need to log an Enhancement Request on our behalf.

06/27/08 JSP: Informed Ariba that a new SR will be opened if any problems are encountered during testing. SR is now closed.

06/25/80 JSP: Asking Ariba if there is an equivalent of ROWNUM in AQL.

6/27/2008

7/1/2008

6/30/2008

07/01/08 JSP: SR is now closed.06/27/08 JSP: Ariba waiting for updates from our side.06/25/08 JSP: Ariba waiting for updates from our side.06/20/08 JSP: Ariba waiting for updates from our side.06/18/08 JSP: Ariba waiting for updates from our side.06/13/08 JSP: To confirm with Ariba if SR can be closed.06/10/08 GLY: The "stage# of the event.." brings confusion to some user. Confirm to Ariba if this is an intended functionality.06/04/08 GLY: Ariba awaiting additional information required to resolve this SR.06/03/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing.05/28/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing.05/23/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing.05/21/08 JSP: Ariba asking if there are any recent changes made to the email template.07/01/08 JSP: SR is now closed.

07/01/08 JSP: SR is now closed.06/27/08 JSP: According to Ariba, the supplier should send back a valid cxml response to get the process moving forward.06/25/08 JSP: According to Ariba, the supplier should send back a valid cxml response to get the process moving forward.

7/1/2008

7/1/2008

7/1/2008

7/1/2008

7/2/2008 7:19

07/01/08 JSP: SR is nowclosed.

07/01/08 JSP: SR is nowclosed.07/03/08 JSP: SR is now closed.07/01/08 JSP: Waiting for updates from Ariba.06/27/08 JSP: Ariba to assign a Technical Support Engineer for this.

07/01/08 JSP: SR is now closed.06/27/08 JSP: As per Ariba, user can be restricted from uploading/deleting documents or creating folder by not adding the user in Project under Team tab.

07/03/08 JSP: SR is now closed.07/01/08 JSP: As per Ariba, symbolic links are a UNIX functionality and is not available in windows. One option is to map the drive from windows to the UNIX server, but on the same network.06/27/08 JSP: As per Ariba, symbolic links are a UNIX functionality and is not available in windows. One option is to map the drive from windows to the UNIX server, but on the same network.06/25/08 JSP: Waiting for updates from Ariba.

7/8/2008 9:41

7/8/2008 5:50

7/9/2008 0:00

07/09/08 JSP: SR is now closed.07/03/08 JSP: Ariba asking for updates from our side.07/01/08 JSP: Ariba asking for updates from our side.06/27/08 JSP: Ariba asking for updates from our side.06/25/08 JSP: Ariba waiting for updates from our side.06/20/08 JSP: Ariba suggesting that we try to access the lower environments as well from outside the network.06/18/08 JSP: Ariba suggesting that we try to access the lower environments as well from outside the network.06/13/08 JSP: To check if this issue occurs on other machines outside the network.06/10/08 GLY: As per Ariba, try logging in as a new user with Sourcing administrator role.

07/09/08 JSP: SR is now closed.07/03/08 JSP: Current status/resolution: checking on what "view > source" says about the page in question. Also getting query run.07/01/08 JSP: Reopened.

07/09/08 JSP: Closed.07/03/08 JSP: Reopened.07/01/08 JSP: SR is nowclosed.

7/11/2008 0:00 1-9F3LFI07/11/08 JSP: SR is now closed.07/09/08 JSP: Ariba requested a WebEx session.07/03/08 JSP: Ariba created a new defect for this (1-9JJL7W).07/01/08 JSP: Ariba created a new defect for this (1-9JJL7W).06/27/08 JSP: Ariba created a new defect for this (1-9JJL7W).06/25/08 JSP: Ariba created a new defect for this (1-9JJL7W).06/20/08 JSP: Waiting for updates from Ariba.06/18/08 JSP: Waiting for updates from Ariba.06/13/08 JSP: Waiting for updates from Ariba.06/10/08 GLY: Waiting for Ariba's update.06/04/08 GLY: Ariba set time to do WebEx.06/03/08 JSP: Ariba asking for a WebEx session.05/28/08 JSP: Ariba asking for a WebEx session.05/23/08 JSP: Ariba to perform tests on this issue.05/21/08 JSP: Waiting for updates from Ariba.05/16/08 JSP: As per Ariba, TasksMaxResultRows is a pre-existing parameter in Parameters.table in SP20 and some enhancement were

7/31/2008 0:00

7/31/2008 0:00

07/31/08 RLD: Issue is now closed. The issue is not reproducible in Vanilla instance.07/11/08 JSP: Issue recreated successfully. Logged as defect.07/09/08 JSP: Trying to replicate issue on our side.07/03/08 JSP: Trying to replicate issue on our side.07/01/08 JSP: No updates from our side.06/27/08 JSP: Ariba asking if this issue can be replicated, if it happens to all Requisitions, and if it only happens when the Requisition has more line items where each line item has AssetData.06/25/08 JSP: Ariba asking if this issue can be replicated, if it happens to all Requisitions, and if it only happens when the Requisition has more line items where each line item has AssetData.

07/31/08 RLD: Advised Ariba to close the issue because we already got a work around07/11/08 JSP: Advised Ariba to close this SR.07/09/08 JSP: Advised Ariba to close this SR.07/03/08 JSP: Advised Ariba to close this SR.07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.

7/31/2008 0:00

7/31/2008 0:00

8/8/2008 0:00

07/31/08 RLD: The issue has been resolved, requested for the ticket to be closed.07/11/08 JSP: Waiting for updates from Ariba.07/09/08 JSP: Ariba to assign a Technical Support Engineer for this issue.

07/31/08 RLD: Ariba is still currently investigating the issue. The ariba support, informed us that he will send us an update as soon as they've completed the investigation07/11/08 JSP: Asking Ariba for clarification if PunchOutHeaderID splits the PO's.

08/08/08 RLD: The issue is still under discussion internally but this SR is closed in Connect07/31/08 RLD: Ariba Advised us to contact the ASD Team as they are not able to reproduce the issue in the OOTB instance.07/11/08 JSP: Ariba still investigating this issue.07/09/08 JSP: Ariba requesting to arrange a call.07/03/08 JSP: Followed up with Ariba.07/01/08 JSP: Informed Ariba that we weren't able to recreate the issue. Sample data of invoices not loaded in ASN was provided.06/27/08 JSP: Informed Ariba that we weren't able to recreate the issue. Sample data of invoices not loaded in ASN was provided.

8/8/2008 0:0008/08/08 RLD: closed, Aedrian - They declined both the hot fix and the change request. The change request would have been the request for a service pack. Since it is fixed in 9r1 they will not attempt it in a SP. 07/11/08 JSP: Ariba waiting for updates from our side.07/09/08 JSP: Ariba waiting for updates from our side.07/03/08 JSP: As per Ariba, SP29 solves the problem.07/01/08 JSP: Ariba asking if the missing tasks have due dates.06/27/08 JSP: Ariba asking if the missing tasks have due dates.06/25/08 JSP: Ariba asking if the missing tasks have due dates.06/20/08 JSP: Ariba asking if the missing tasks have due dates.06/18/08 JSP: Waiting for updates from Ariba.06/13/08 JSP: Ariba to test this issue on SP30.05/23/08 JSP: This issue has been fixed as of SP29. SR is now closed.05/21/08 JSP: According to Ariba, this looks like an

7/11/2008 0:00 1-9HFBXE

8/8/2008 0:00

07/11/08 JSP: The one-off logged for this defect has a tentative schedule of July 15.07/09/08 JSP: The one-off logged for this defect has a tentative schedule of July 15.07/03/08 JSP: The one-off logged for this defect has a tentative schedule of July 15.07/01/08 JSP: The one-off logged for this defect has a tentative schedule of July 15.06/27/08 JSP: The one-off logged for this defect has a tentative schedule of July 15.06/25/08 JSP: Ariba still figuring out the root cause of defect.06/20/08 JSP: Still waiting for updates from Ariba.06/18/08 JSP: Ariba still reviewing the hotfix request.06/13/08 JSP: Answered questionnaire sent over to Ariba.06/10/08 GLY: Ariba to assign an engr. on this SR.

08/08/08 RLD: Moved new question to SR 1-58591040107/11/08 JSP: Still discussing release date of patch due to start of UAT phase on July 18.07/09/08 JSP: Ariba requesting for a WebEx session.07/03/08 JSP: Ariba requesting for more information.07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.

7/11/2008 0:0007/11/08 JSP: Ariba waiting for updates from our side.07/09/08 JSP: Ariba waiting for updates from our side.07/03/08 JSP: Waiting for response from Ariba.07/01/08 JSP: Asked Ariba on why there are still invoices from January not loaded expecially when it is a FIFO concept with ASN to Buyer.06/27/08 JSP: Asked Ariba on why there are still invoices from January not loaded expecially when it is a FIFO concept with ASN to Buyer.06/25/08 JSP: As per Ariba, Pending Queue count: 9721. As for invoices still with sent status on ASN, looks like there is still an on-going problem with invoice status not being sent back from Buyer.06/20/08 JSP: Now monitoring the invoices.

7/11/2008 0:00 1-9DQPY407/11/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.07/09/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.07/03/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.07/01/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.06/27/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.06/25/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.06/20/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.06/18/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.06/13/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.06/10/08 GLY: No reply yet from our side.06/04/08 GLY: No reply yet from our side.06/03/08 JSP: Ariba has logged a defect for this, to be fixed in SP33.05/28/08 JSP: Ariba has

7/11/2008 0:00 1-9B9Q7D

7/11/2008 0:00 1-9KNAZK

07/11/08 JSP: Ariba has raised a defect for this.07/09/08 JSP: Ariba has raised a defect for this.07/03/08 JSP: Ariba has raised a defect for this.07/01/08 JSP: Ariba has raised a defect for this.06/27/08 JSP: Ariba has raised a defect for this.06/25/08 JSP: Ariba has raised a defect for this.06/20/08 JSP: Ariba has raised a defect for this.06/18/08 JSP: Ariba has raised a defect for this.06/13/08 JSP: Ariba has raised a defect for this.06/10/08 GLY: No reply from our side yet. 06/04/08 GLY: No reply from our side yet. 06/03/08 JSP: Ariba has raised a defect for this.05/28/08 JSP: Ariba has raised a defect for this.05/23/08 JSP: Ariba has raised a defect for this.05/21/08 JSP: Ariba logged this as a Change Request (1-9B9Q7D) and is set to be resolved in SP31.05/16/08 JSP: Ariba found a solution by modifying the Parameters.table.07/11/08 JSP: Waiting for updates on the patch from Ariba.07/09/08 JSP: Waiting for updates on the patch from Ariba.07/03/08 JSP: Logged as defect 1-9KNAZK.07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.

7/11/2008 0:00

8/8/2008 0:00

8/8/2008 0:00

07/11/08 JSP: Ariba requesting an export of the event and logs.07/09/08 JSP: Reopened.06/20/08 JSP: SR is now closed.06/18/08 JSP: Ariba confirmed that the parameter System.Performance.LogicalLineLimit was added since SP29. The default limit is 1500, and it was confirmed to give performance issues if it goes above 2000.

08/08/08 RLD: Asked Phil for updates, if Rob sent back any response yet.07/31/08 RLD: Ariba forwarded the concern to ASD Team, and we are awaiting a response from them07/11/08 JSP: Waiting for updates from Ariba.07/09/08 JSP: Waiting for updates from Ariba.07/03/08 JSP: Ariba requesting for more information.

08/08/08 RLD: Ariba informed us that having 2 different currencies on the header and line items was possible07/31/08 RLD: Ariba is still currently investigating the issue. The ariba support, informed us that he will send us an update as soon as they've completed the investigation

8/8/2008 0:00

8/19/2008 0:00

8/21/2008 0:00

08/08/08 RLD: Ariba informed us that "The routing method that shows up on the report depends on what the supplier configures on their supplier account as the invoice routing method.

If they're using an invoice poster tool but do not change their routing method, it is possible that they had "online" as the routing method configured on their account (unless they explicitly configured to cXML). In other words, the routing method on the report is not determined by examining the invoice documents on how they are created, but based on the supplier's configured preference."

08/19/2008 RLS: Posted an updated in connect to Inform Ariba that we are able to determine the cause of duplicates.

08/19/2008 RLS: We found out that an OOTB functionality brought by SP30 caused this. Also, we have asked Ariba why they set the IsSearchable property to false. The support on what's the reason on this. His guess is that for the field not to be used in Search.08/13/08 RLD: Ted responded to Aldrins inquiry about the "Status" and is now asking if the SR can be closed.

8/20/2008 0:00

8/19/2008 0:00

8/26/2008

08/19/2008 RLS: Ariba is waiting for our reply. They have sent us screenshots showing predecessor project fields for SP20 and SP30.08/13/08 RLD: Sparc is asking for Screenshots on what happens during a specific test scenario.

08/13/08 RLD: Ariba is wating for the support lab to finish whatever they are doing, before they can conduct the tests.08/08/08 RLD: Sent Ariba details regarding the information they need to continue the investigation.

08/13/08 RLD: We are currently on call with Ariba, Web team, Sun Microsystem, SA

08/25/08 RLD: Logged a new ticket requesting for infromation on system warnings.

08/30/08 RLD: Not yet recreated.08/25/08 RLD: Ariba sent a response to that they cannot recreate this on the OOTB so they want us to recreate the problem in vanilla box.08/13/08 RLD: Ariba sent a response to that they cannot recreate this on the OOTB so they want us to recreate the problem in vanilla box.08/08/08 RLD: We're asking ariba how the split type was set to null, and they are currently researching the issue.07/31/08 RLD: We responded to Ariba's questions and awating feedback from them.

09/06/08 RLD: Closed08/30/08 RLD: Ariba Provided explanation,

08/30/08 RLD: Answered Ariba's Inquiry, and still awaiting a response from them.08/25/08 RLD: Waiting for Ariba's reply.08/22/08 RLS: Waiting for Ariba's reply.08/19/08 RLS: Sent a reply to Ariba informing that users will encounter error in opening projects with this issue.08/13/08 RLD: Ariba wants to know what are the problems the SPACR team are seeing.

08/30/08 RLS:Issue for Closure08/19/08 RLS: We are still unable to replicate the error with the event sent by Ariba. Sent email for the result of our test.08/13/08 RLD: Ariba is still awaiting additional information required to resolve this SR. The current SR status is 'Pending Customer Input'.08/08/08 RLD: Ariba is still awaiting additional information required to resolve this SR. The current SR status is 'Pending Customer Input'.07/09/08 JSP: Steps were provided to reproduce the error.07/03/08 JSP: Steps were provided to reproduce the error.07/01/08 JSP: Ariba working on this issue and will update ASAP.06/27/08 JSP: Ariba working on this issue and will update ASAP.06/25/08 JSP: Ariba waiting for updates from our side.06/20/08 JSP: Ariba waiting for updates from our side.06/18/08 JSP: Ariba waiting for updates from our side.

9/23/2008

9/23/2008

9/23/2008

09/23/08 RLS: No Workaround as per Ariba.09/17/08 RLS: No updates from Ariba.

09/23/08 RLS: Ariba has responded with comments in the list we provided. Separate SRs will be logged for each defect raised.09/17/08 RLS: For research

09/23/08 RLS: Ariba has acknowledged this as defect that will be fixed in 9r1

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