attentive.ly how-to series

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Getting to Know Your Social Supporters Attentive.ly How To Series #1

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How to use Attentive.ly for engaging with supporters, members, customers, and donors.

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Page 1: Attentive.ly how-to series

Getting to Know Your Social SupportersAttentive.ly How To Series #1

Page 2: Attentive.ly how-to series

Follow, Greet, Retweet

Page 3: Attentive.ly how-to series

Create a Private Twitter List

Page 4: Attentive.ly how-to series

ID Your VIPs

Page 5: Attentive.ly how-to series

ID Your VIPs

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Who's Talking About You?

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Who's Talking About You?

1. Follow them on Twitter2. Create another private list, or add to Top Supporters3. Determine who is following you in return4. Send a DM thanking them for following you5. Tweet a public thank you to top members

a. Get ED (candidate) to do the sameb. Do #FF where appropriate

6. Offer top Evangelists a freebie publicly on Twittera. Ask them to DM their mailing addressb. Send a t-shirt, water bottle, whatever

7. Send a DM each week requesting a RT amessage

Page 8: Attentive.ly how-to series

What Are They Saying?

Page 9: Attentive.ly how-to series

What #hashtags Are They Using?

Page 10: Attentive.ly how-to series

Import the data into your CRM: TargetingAttentive.ly How To Series #2

Page 11: Attentive.ly how-to series

Import the Data Back to Your CRM

Page 12: Attentive.ly how-to series

Import the Data Back to Your CRM

Page 13: Attentive.ly how-to series

Facebook: "Like" Your Page

Page 14: Attentive.ly how-to series

Facebook: Host an Event

Page 15: Attentive.ly how-to series

Facebook: Launch an App

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In the Pipeline: Linking to Profiles

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An Easier Twitter List(s)

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Thin-Sliced High-Value Segments

Look At:

Top Email Action-Takers

By Issue

>500 Twitter Followers

Engage By:

Invite to special "Team" List

DM special content

Invite to events / calls

Page 19: Attentive.ly how-to series

Promoting a CampaignAttentive.ly How To Series #3

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Identify 5 Relevant Keywords

Google Analytics: Keywords

Page 21: Attentive.ly how-to series

Identify 5 Relevant Keywords

Google Search: Related Searches

Page 22: Attentive.ly how-to series

Identify 5 Relevant Keywords

Google Search: Trends for Search

Page 23: Attentive.ly how-to series

Identify 5 Relevant Keywords

Twitter: Top Hashtags, Keywords

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Plug These Into Attentive.ly

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Plug These Into Attentive.ly

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Plug These Into Attentive.ly

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Determine Top 10 Supporters

Page 28: Attentive.ly how-to series

Determine Top 10 Supporters

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Determine Top 10 Supporters

CONFIDENTIAL EXAMPLE

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Push Targeted Messages

• Twittero Follow Top 10 on Twittero Send DM asking them to RT msg o OR higher ask (e.g. change pic)

• Facebooko Where possible, send a message via

Facebook (connected or open)o Email via CRM (personal)

Page 31: Attentive.ly how-to series

VIP Messaging

• Email bloggers talking points, using relevant keywords

• Special requests to (via DM or email)o Members of Congresso Journalistso Celebrities

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Social Media Engagement: Daily HabitsAttentive.ly How To Series #4

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Create Media Lists - Journalists

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Create Media Lists - Bloggers

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Note: "What's on People's Minds?"

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Key Terms: Search and Retweet

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Key Terms: Search and Retweet

1.message 5 top donors2.message 5 top activists3.message 5 top evangelists4.message 3 bloggers5.message 3 journalists

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Schedule it!