august 22nd learning session presentation slides

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Healthcare Transformation Learning Session August 22, 2014 Improving Healthcare Transparency in Greater Columbus …exploring the opportunities and challenges for consumers, providers, and purchasers Upcoming Learning Sessions 9/24/14 Webinar 1:00 - 2:00p Topic: Consumer Reports - Better Health Care - Changes to Learn About Now 10/22/14 Webinar 1:00-2:00p Topic: Pharmacists expanded roles in value-based healthcare 12/5/14 In-Person, 8:30-11:30a Topic: Annual showcase of best practices and lessons learned featuring our pubic-private partners Register today! www.hcgc.org/registration Patient surveys …experiences Clinical data …electronic medical records Medical claims …Commercial, Medicare, Medicaid Improved healthcare transparency

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Page 1: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

Improving Healthcare Transparency in Greater Columbus

…exploring the opportunities and challenges for consumers, providers, and purchasers

Upcoming Learning Sessions

9/24/14 Webinar 1:00 - 2:00p Topic: Consumer Reports - Better Health Care - Changes to Learn About Now

10/22/14 Webinar 1:00-2:00p Topic: Pharmacists expanded roles in value-based healthcare

12/5/14 In-Person, 8:30-11:30a Topic: Annual showcase of best practices and lessons learned featuring our pubic-private partners

Register today!

www.hcgc.org/registration Patient surveys …experiences

Clinical data …electronic

medical records

Medical claims …Commercial, Medicare, Medicaid

Improved healthcare

transparency

Page 2: August 22nd Learning Session Presentation Slides

Lead Supporter

Major Supporters

Individual & Corporate Donations

100% of our Board of Directors

& Staff

Additional Supporters

www.hcgc.org

Our Public-Private Funding Partners

Page 3: August 22nd Learning Session Presentation Slides

AGENDA

Objectives • AWARENESS on All-Payer Claims Database (APCD) – transparency area with the most activity and learning available

• EXPLORE opportunities and challenges for consumers, providers, purchasers • LEARN from diverse perspectives of participants

8:30-8:50a Welcome & Briefing • Krista Stock & Jeff Biehl, Healthcare Collaborative of Greater Columbus

8:50-10:50a APCD Overview • APCD -- What and Why • Usage Examples – How are APCDs being used? Featured Speaker • Jo Porter, MPH, Deputy Director for the Institute for Health Policy and

Practice at the University of New Hampshire and the co-chair of the national All-Payer Claims Database (APCD) Council.

Discussion Panel • Tom Hadley, Senior Vice President, Wells Fargo Insurance Services • Kevin Hinkle, Regional Vice President, Anthem Blue Cross and Blue Shield • Isi Ikharebha, MPH, Executive Director, Physicians Care Connection • Bill Wulf, MD, CEO, Central Ohio Primary Care

10:50-11:00a Next Steps

Page 4: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

The Healthcare Collaborative of Greater Columbus is a non-profit, public-private partnership. We serve as a catalyst, convener, and coordinator of healthcare transformation & learning in Greater Columbus.

Page 5: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

… please introduce yourself to someone you do not know and share why you joined us today!

Page 6: August 22nd Learning Session Presentation Slides

Overview August 2014

www.hcgc.org

…exploring and catalyzing best \practices to strengthen engagement between consumers, providers, and purchasers

SHARED RESPONSIBILITY HEALTHCARE DELIVERY

COLLABORATIVE LEARNING HEALTHCARE TRANSPARENCY

…improve engagement between consumers, providers, and purchasers

…improve the value of healthcare

…improve access to price and quality information

…improve the application of learning in Greater Columbus

Page 7: August 22nd Learning Session Presentation Slides

Collaborative Transformational Activities

www.hcgc.org

…exploring and catalyzing best practices to strengthen engagement between consumers, providers, and purchasers

SHARED RESPONSIBILITY HEALTHCARE DELIVERY

COLLABORATIVE LEARNING HEALTHCARE TRANSPARENCY

emerging active

Choosing Wisely®

Patient Engagement Education & Training

Open Notes®

emerging active

emerging active

emerging active

Patient-Centered Medical Home (PCMH)

Medical Neighborhood Pilot

Physical-Behavioral Integration Pilot

Primary Care Quality Reporting Pilot

Public-Private Board of Directors

Healthcare Improvement Collaboratives

Transformation Learning Sessions

Speaking Engagements

Learning Groups

Page 8: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

Improving Healthcare Transparency in Greater Columbus …exploring the opportunities and challenges

for consumers, providers, and purchasers

Patient surveys …experiences

Clinical data …electronic

medical records

Medical claims …Commercial, Medicare, Medicaid

Improved healthcare

transparency www.hcgc.org

Page 9: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

Improving Healthcare Transparency in Greater Columbus …exploring the opportunities and challenges

for consumers, providers, and purchasers

Patient surveys …experiences

Clinical data …electronic

medical records

Medical claims …Commercial, Medicare, Medicaid

Improved healthcare

transparency

current activity

with patient-centered medical homes

www.hcgc.org

Page 10: August 22nd Learning Session Presentation Slides

Primary Care Quality Reporting Pilot • Based on national standards • Clinical measures from electronic

medical records • A good place to start demonstrating

meaningful use of health information technology

Adult Measure • Diabetes: Hemoglobin A1c Poor

Control • Diabetes: Low Density Lipoprotein

(LDL) Management • Diabetes: Blood Pressure

Management • Controlling High Blood Pressure

Current Pilot Participants (65 sites)

• Central Ohio Primary Care (35 practice sites)

• Mount Carmel Medical Group (17 practice sites)

• The Ohio State University Wexner Medical Center (13 practice sites)

Primary Care Quality Reporting Pilot

www.hcgc.org

Page 11: August 22nd Learning Session Presentation Slides

EMERGING NEXT STEPS – TO BE ANNOUNCED IN SEPTEMBER 2014

Page 12: August 22nd Learning Session Presentation Slides
Page 13: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

Improving Healthcare Transparency in Greater Columbus …exploring the opportunities and challenges

for consumers, providers, and purchasers

Patient surveys …experiences

Clinical data …electronic

medical records

Medical claims …Commercial, Medicare, Medicaid

Improved healthcare

transparency

Today’s Focus:

All-Payer Claims

Database (APCD)

www.hcgc.org

Page 14: August 22nd Learning Session Presentation Slides

All-Payer Claims Database

Featured Speaker • Josephine Porter, MPH, Deputy Director for the Institute for Health Policy

and Practice at the University of New Hampshire and the co-chair of the national All-Payer Claims Database (APCD) Council. The APCD Council is learning collaborative of government, private, non-profit, and academic organizations focused on improving healthcare transparency.

Discussion Panel • Tom Hadley, Senior Vice President, Wells Fargo Insurance Services

• Kevin Hinkle, Regional Vice President, Anthem Blue Cross and Blue Shield

• Isi Ikharebha, MPH, Executive Director, Physicians Care Connection

• Bill Wulf, MD, CEO, Central Ohio Primary Care

www.hcgc.org

Page 15: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

APCD Overview Jo Porter, MPH

August 22, 2014

For redistribution or reproduction of these materials, please see the APCD Council Attribution Policy: http://apcdcouncil.org/attribution-policy.

Thank You!

Page 16: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Background

APCDs: What and Why

Page 17: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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• Early Stage Technical Assistance to States

• Shared Learning • Catalyzing States to Achieve Mutual

Goals www.apcdcouncil.org www.apcdshowcase.org

Our Work

Page 18: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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Backdrop 2005-2013 • Increased Transparency Efforts (state,

consumer, employer, etc.) • Health Information Exchange (HITECH) • Health Reform (PPACA) • Payment Reform

– Patient Centered Medical Home – Accountable Care Organizations

Page 19: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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Definition of APCDs • Databases, created by state mandate,

that typically include data derived from medical, pharmacy, and dental claims with eligibility and provider files from private and public payers: – Insurance carriers (medical, dental, TPAs,

PBMs) – Public payers (Medicaid, Medicare)

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Commercial / TPAs / PBMs /

Dental / Medicare Parts C & D

Medicaid FFS / Managed Care /

SCHIP

Medicare Parts A & B

FUTURE: TRICARE & VA &

IHS & FEHB

APCD

Typical APCD Data Sets PR

OVI

DER

FILE

ELIGIBILITY FILE

Page 21: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Typically Included Information – Encrypted ID* – Patient demographics(date

of birth, gender, residence, relationship to subscriber)

– Type of product (HMO, POS, Indemnity, etc.)

– Type of contract (single person, family, etc.)

– Diagnosis codes (including E-codes)

– Procedure codes (ICD, CPT, HCPC, CDT)

– NDC code / generic indicator / other Rx

– Revenue codes – Service dates – Service provider (name,

tax id, payer id, specialty code, city, state, zip code)

– Prescribing physician – Plan charges & payments – Member liabilities (co-pay,

coinsurance, deductible) – Date paid – Type of bill – Facility type – Other 835/837 fields

Page 22: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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Typically Not Included Information – Services provided to uninsured – Denied claims – Workers’ compensation claims – Referrals – Test results from lab work, imaging, etc. – Provider affiliations – Premium information – Capitation fees – Administrative fees – Back end settlement amounts – Back end P4P or PCMH payments

Page 23: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Evolution of Data Sets for States Administrative Data Sets

• Hospital Discharge • Medicaid • Medicare • All-Payer Claims

Databases

Clinical Data Sets

• Public Health Registries • Clinical Registries • Electronic Health

Records • Laboratory Systems • Health Information

Exchanges

Linkage?

Page 24: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

May 2014 State Progress Map

Page 25: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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All-Payer Road Map

Page 26: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

State Experiences and

Lessons Learned

Page 27: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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Lessons Learned by States • Develop Multi-Stakeholder Approach

• Form Provider Relationships • Form Payer Relationships

• Be Transparent and Document • Understand Uses and Limitations • Seize Integration & Linkage

Opportunities • Develop Use Cases

Page 28: August 22nd Learning Session Presentation Slides

learn from diverse perspectives of participants

www.hcgc.org

From the perspective of consumers, providers and purchasers…

What are your questions to improve clarity on What and Why of APCDs?

What has been your major learning,

insight, or discovery so far?

APCDs: What and Why

Page 29: August 22nd Learning Session Presentation Slides

Update on emerging initiative in Greater Columbus…

Patient Engagement Education & Training

www.hcgc.org

Page 30: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Usage Examples: How are APCDs being used?

www.apcdshowcase.org

Page 31: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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Something for Everyone

HEALTH DEPARTMENT

INSURANCE DEPARTMENT

POLICY MAKERS

MEDICAID PURCHASERS RESEARCHERS

PROVIDERS PAYERS CONSUMERS

Page 32: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Population Health

Page 33: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Source: http://www.nhhealthwrqs.org

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Source: http://www.dhhs.nh.gov/ombp/documents/respiratory.pdf

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

State Agencies

Page 36: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Source: http://nhmedicaidquality.org/

Page 37: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

SOURCE: CIVHC, www.cohealthdata.org

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Tri-State Variation in Health Services Utilization & Expenditures in Northern New England, June 2010

Advanced Imaging – MRIs

Greenville (46.2) Keene

(90.8)

Rutland (73.8)

Middlebury (53.3)

Source: State of Vermont: http://apcdcouncil.org/sites/apcdcouncil.org/files/OnPoint%20Act49-Tri-State-Commercial-Variation.pdf

Page 39: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Source: https://chhs.unh.edu/sites/chhs.unh.edu/files/docs/nhihpp/2008-12_NH-Patient-Migration-Analysis.pdf

Page 40: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

NH Carrier Discounts – 2009 Commercial

Source: NH Insurance Department

Source: https://chhs.unh.edu/sites/chhs.unh.edu/files/docs/nhihpp/2008-12_NH-Patient-Migration-Analysis.pdf

Page 41: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

NH vs. Out -of- State Spending 2009 Commercial Membership

Source: NH Insurance Department, August 2, 2010

Page 42: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Consumers

Page 43: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

43 43

Source: New Hampshire Insurance Department, HealthCost: http://www.nhhealthcost.org

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

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Source: Maine HealthCost: https://mhdo.maine.gov/healthcost2014/CostCompare

Page 45: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Purchasers

Page 46: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

SOURCE: CIVHC, www.cohealthdata.org

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Rx Volume by Type – NH 3 Largest Payers 2009 and 2010

Source: NH Purchasers Group on Health; UNH Center for Health Analytics

Page 48: August 22nd Learning Session Presentation Slides

© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Reform

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Source: NH Accountable Care Project; www.nhaccountablecare.org

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© 2009-2012, APCD Council, NAHDO, UNH. All Rights Reserved.

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© 2009-2014, APCD Council, NAHDO, UNH. All Rights Reserved.

Source: NH Accountable Care Project; www.nhaccountablecare.org

Page 51: August 22nd Learning Session Presentation Slides

learn from diverse perspectives of participants

www.hcgc.org

From the perspective of consumers, providers and purchasers…

What are your questions to improve

clarity on Use of APCDs?

What are the opportunities and challenges of implementing an APCD

in Greater Columbus/Ohio?

Usage Examples: How are APCDs being used?

Page 52: August 22nd Learning Session Presentation Slides

Healthcare Transformation Learning Session August 22, 2014

www.hcgc.org

Thank you for participating today!

Next Steps Today: Email you a link to

presentation slides, recording, and evaluation survey

Next Week: Email you record of learning

Application of Learning: We will incorporate into our collaborative planning process

Upcoming Learning Sessions

9/24/14 Webinar 1:00 - 2:00p Topic: Consumer Reports - Better Health Care - Changes to Learn About Now

10/22/14 Webinar 1:00-2:00p Topic: Pharmacists expanded roles in value-based healthcare

12/5/14 In-Person, 8:30-11:30a Topic: Annual showcase of best practices and lessons learned featuring our pubic-private partners

Register today!

www.hcgc.org/registration

www.hcgc.org