avaya 7303

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7303 Avaya Avaya CallPilot Implementation Exam http://www.twpass.com/twpass.com/exam.aspx?eCode= 7303

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7303

QUESTION: 1

A technician is installing a 600r, and notices that the server boots to the Windows screen then

starts booting again. It is stuck in a boot. What is the first step that should be taken? A. Re-image the server.

B. Openacase requesting a replacement server.

C. Replace the hard drive.

D. Verify theSCSIterminator or tape drive is properly connected to the server.

Answer: http://www.twpass.com/twpass.com/exam.aspx?ecode=7303&qno=1 ------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 2

A technician has completed the configuration and programming for an implementation of a

new Avaya CallPilot system. When the Avaya CallPilot is rebooted, over which local Area

Network (LAN) connection does the Communication Server 1000 communicate with the

Avaya CallPilot voicemail system? A. DSO

B. CLAN

C. ELAN

D. SLAN

E. TLAN


A company is planning to install a new Avaya CallPilot RIs. 5.0 system. They need a high

availability system that will allow a standby server to lake over in case the primary server fails.

Which hardware platform should be delivered on-site? A. 703t

B. 600r

C. 1006r

D. 1002rp

E. 2250


A technician is installing an Avaya CallPilot with the NTRH40CA MBP96 CAT5 board and

two NTRB18DA Mgate cards. When cabling the NTRB18DA Mgate cards in a

Communication Server 1000S Media Gateway, which statement describes the cabling

configuration that is the most valid? A. Attach the customersupplied RJ-45cables to thefaceof the Mgate cards and then to

the MBP96 card.

B. Attach the customer supplied RJ-45 cables to the backplane of the Media Gateway or

MediaGateway expansion cabinet and then to the MBP96 card.

C. AttachNTDU0609 cables to the face of the Mgate cards and route them outside the

Media Gateway. Then couple the customer supplied RJ-45 cables from the NTDU0609

to the MPB96 cards.

D. Attach the NTDU0609 cables to the face of the Mgate cards and take them outside

the Media ay lo a customer supplied Ethernet hub. Attach RJ-45 cable from the hub to

the MPB96cards.


Which two additional software packages are installed during the Avaya CallPilot Reporter

installation? A. Adobo Acrobat

B. Crystal Repots

C. Application Builder

D. a Sybase database

Answer: http://www.twpass.com/twpass.com/exam.aspx?ecode=7303&qno=5 -------------------------------------------------------------------------------------------------------------------------------------

QUESTION: 6

When installing Avaya CallPilot Reporter, what is a valid installation option? A. Client PC

B. Avaya CallPilot server

C. Administrator PC

D. Customer provided Web server


A technician is installing an Avaya CallPilot system on a customer site. After running the Setup

Wizard and the Configuration Wizard he technician has verified the server operating system

settings are correct for the site and has rebooted the server to place the system into operation.

After the reboot is complete and the technician has logged hack on to the server, which process

verifies that the Avaya CallPilot server is able to receive incoming calls? A. Print the ControlDNs.

B. Print the Virtual Agents.

C. Ping theELAN connection.

D. Dial the VoiceMessagingDNasdefined in the Configuration Wizard.


QUESTION: 8

Working as a team, the Project Manager has just finished programming the agents in the PBX,

while technician configured them in Avaya CallPilot. When Avaya CallPilot hoots into service,

all channels come up except for one. Prior to the replacement of hardware, it is decided to look

into the Event log. Which event below gives a possible clue us to what the problem is? A. DialogicEventManagement system initialization failed.

B. IMAreceived a disk full event.

C. Event from Blue Call Router: All Port Busy Indication.

D. TN/DN mismatch.

Answer: http://www.twpass.com/twpass.com/exam.aspx?ecode=7303&qno=8

------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 9

The Avaya CallPilot 600r server has one MPM96 card. The PBX it is connecting to will

require MGate cards. How many MGate cards are needed to support 80 voice channels? A. 1

B. 2

C. 3

D. 4


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 10

A technician is preparing for an Avaya CallPilot installation and is reviewing site survey

information. The customer wants to implement the desktop messaging feature, but on the

survey there is no mention of desktop messaging seats. Where is it confirmed that desktop

messaging seats were ordered? A. on the shipped packing list

B. on the keycodecertificate

C. in the AvayaCallPilotsystem afterimplementation

D. in theconfigurationwizardduring implementation


A company is running Communication Server l000E RIs. 6.0 software with a 1005r Avaya

CallPilot server installed at their headquarters in London. The Avaya CallPilot installation has

been completed and the CS1000E has been correctly configured. avaya&c=7303&q=1 What

will happen to a call if it is placed to CDN 3300? A. The call will be routed to Avaya CallPilot for treatment.

B. The call will follow the default DN as configured on the CDN.

C. The callerwill receive busy or overflow

D. The caller willberedirected to the attendant/switchboard.


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 12

A technician is installing a now Avaya CallPilot Server, and has programmed the new ACD

Queue and virtual agents for the DS0 connectivity. In the Configuration Wizard, in which

three fields is the information entered? A. TN, class ID, number of TNs to be added

B. numberofTNs to be added, ACD Queue number,Key 0

C. TNs, ACD Queue number, Key 0

D. TN, Key 0, Key 1


A technician is upgrading a 2011 to Avaya CallPilot RIs. 5.0. The image installs but the system

hangs when booting into Windows 2003. Which two items should be checked? (Choose two.) A. The BIOS has been upgraded to 6.0.3.

B. Thekeyboard and mouse are plugged in correctly.

C. The external CD-ROM and Tape drive are connected.

D. The BIOS option forOperating System type is set to other .


A company has decided to install an Avaya CallPilot 1005 server at their new office location to

deliver multimedia messaging functionality to their employees. They will be using Fax and

Desktop Messaging applications. A technician has been tasked with installing the new Avaya

CallPilot server. avaya&c=7303&q=1 What should the Automatic updates settings be set to? A. Automatic (recommended)

B. Download updates for me, but let me choose when to install them

C. Notify me but don t automatically download or install them

D. Turnoff Automatic Updates


A technician observes the following error on a 1006r. Adapter 1 Channel 1 Target 6: Status

of Power Supply #2=0x80: Unknown status, or Status Not Reportable" Which action should

be performed? A. Reseat and/or replace Power Supply #2.

B. Contact an electrician to investigate.

C. Ensure the alarm monitor cable is properly connected.

D. The error is self-correcting and no actionis required.


QUESTION: 16

A company is running Communication Server l000E RIs. 6.0 software with a l005r Avaya

CallPilot installed at that headquarters in London. The Avaya CallPilot installation has been

completed and the CS1000E has been correctly configured. Which command and overlay is

used to confirm that the AML link between the Avaya CallPilot and the CS1000E is fully

operational? A. LD 11- STATLoop Shelf Card of the MGATECard

B. LD48 - STATELAN

C. LD 117 - STAT ELNK

D. ID 22-STAT AML


The Avaya CallPilot server comes pre-loaded with Windows Server 2003 and Avaya CallPilot

Manager. A technician has installed a new Avaya CallPilot RIs. 5.0 system and has logged on

to the server for the first time to begin server configuration. Which wizard rechecks for

platform and software validity, and then, if performing an upgrade or platform migration,

upgrades and restores the existing data? A. Setup Wizard

B. Upgrade Wizard

C. Configuration Wizard

D. WindowsServer2003 Wizard


QUESTION: 18

An administrator cannot login to Avaya CallPilot Manager from the login web page. A

technician has confirmed that the administrator is entering their correct mailbox number and

password and that their mailbox is not disabled. What should be checked? A. that the user s PC is running Internet Information Server (IIS)

B. that the Server Held contains the correct server name for the Avaya CallPilot system

C. that theLocation field contains the correct server name for the Avaya CallPilot

system

D. that the Secure Sockets Layer (SSL) option is turned on because passwords can only

be passedover SSL


QUESTION: 19

A customer installing Avaya CallPilot RIs. 5.0 has determined that they require access to

Avaya CallPilot Application Builder tor several system administrators. Which installation

option for Application Builder is correct? A. Install Application Builder on the Avaya Call Pilot server.

B. Install Application Builder on a dedicated IIS Web server.

C. Application Builder on any PC to be used for Avaya CallPilotsystem administration.

D. Install Application Builder on the standalone Web server with Avaya CallPilot

Managerand Avaya CallPilotReporter.


Which two Avaya CallPilot Manager configurations are valid? (Choose two.) A. Avaya CallPilot Manager installed on the Avaya CallPilot server

B. Avaya CallPilot Manager installed on the administrator s PC

C. Avaya CallPilot Manager installed on a standalone Web server

D. Avaya CallPilot Manager installed on the Avaya CallPilotserver with Reporter


Which software is required before installing Avaya CallPilot Manager on a Stand-alone Web

server? A. PC Anywhere

B. Sybase Database

C. Java Runtime Environment

D. InternetInformation Server (IIS)


A technician is preparing to set up and install an Avaya CallPilot RIs.5.0 system. Which two

rules that apply to grounding requirements? (Choose two.) A. All equipment grounds must use single-point ground topology.

B. Any ground in the building is acceptable.

C. The grounds for all equipment must be alt ached to the building steel.

D. The DC resistance between the equipment and building grounds must very close to

zero.


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 23

Avaya CallPilot desktop messaging clients at a company are unable to send messages from the

desktop interface. Which messaging protocol must be configured to enable this capability? A. Simple MailTransferProtocol (SMTP)

B. Internet Message Access Protocol (IMAP)

C. Lightweight Directory AccessProtocol (LDAP)

D. Simple Network Management Protocol (SNMP)


A technician is installing an Avaya CallPilot RIs. 5.0 system with 32 Voice channels, eight Fax

channels, and four automated speech recognition (ASR) channels using an Avaya CallPilot

600r server and a Meridian 1 IP Enabled (IE) Option 61C switch. How many NTRB18CA

MGate cards must be installed in the switch to support this configuration? A. 1

B. 2

C. 3

D. 4


QUESTION: 25

A customer has an Avaya CallPilot 702t server running RIs. 2.02 software and needs to

upgrade to RIs. 5.0 Since this platform is not supported in Avaya CallPilot RIs. 5.0, a platform

migration is required. To which platform(s) can a 702t server be migrated? A. 1002r

B. 1006r

C. 201i, 703t&1002rp

D. 703t, l00ltp&1005r


QUESTION: 26

An Avaya CallPilot desktop user attempts to compose and address a message to another Avaya

CallPilot user. The Avaya CallPilot address book is empty. When the user attempts be

download the Avaya CallPilot address book, a dialog box appears staling that 0 entries are

found. Which Desktop Messaging configuration slop should be verified to ensure access to the

Avaya CallPilot address book for desktop messaging users? A. Shared DistributionList(SDL) addressing must be enabled in the user s mailbox

class.

B. The Avaya CallPilot address book must be manually loaded in the same directory as

the Avaya CallPilot desktop messaging software.

C. TheLightweight Directory Access Protocol (LDAP) search base must be definedin

theConfiguration Wizard.

D. The InternetMessage Access Protocol (IMAP) service must be set to the directory of

the AvayaCallPilotdesktop messaging software.


A customer is using the fax as a major part of their marketing campaign. In an attempt to save

time and be more productive, the system administrator wants to view fax messages using My

CallPilot. Which additional software is required?

A. Avaya CallPilot fax driver

B. Adobe Acrobat Reader

C. Animage viewer thatcan display J-PEG files

D. An image viewerthatcan displayTIFF-F files


A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a

Communication Server 1000E (CS1000) RIs. 6.0. The system has been running for over a year

without any problems. Now Avaya CallPilot is taking very long to answer calls. During the

diagnostic testing the Avaya Call Pilot System Monitor shows some of the channels as remote

off duty. Which three steps can be followed to diagnose the problem? (Choose three.) A. LogintotheCS1000and disable the AMLlink.

B. Loginto the CS1000and check the status of the Avaya CallPilot agents.

C. Log into the CS1000 and check the status of the AMLlink.

D. Loginto the CS1000andcheckthestatus of the MGATECards.

E. Log into the AvayaCallPilot and disable the ELANconnection.


When configuring the switch to support Avaya CallPilot services, which programming can be

performed to provide for uninterrupted call processing in case the link or Avaya CallPilot is

disabled? A. At the NCFW prompt, forward the primary Control DN (CDN) to the attendant.

B. At the Night Call Forward (NCFW) prompt, forward the primary Control DN (CDN)

to a secondary CDN.

C. At theLocal DFDN prompt, direct all the Avaya CallPilot associated CDNs to a

Default ACDDN, typicallyan attendant.

D. At the Local Default Automatic Call Distribution directory number (DFDN) prompt,

direct all CDNs to an appropriate phantom directory number depending on media type

required.


A technician is preparing to set up, install, and configure an Avaya CallPilot RIs. 5.0 system.

Which three guidelines should be followed whenever handling switch and server components?

(Choose three.)

A. Use electrostaticdischarge precautions.

B. Hard drives needspecial handling.

C. Use firm and steady force to seal printed circuit boards.

D. Handle printed Circuit boards by the backplane edge connector.


Prior to installing an Avaya CallPilot RIs. 5.0 system, you review the Configuration Wizard

worksheet. The customer has provided CATS cable connections to their corporate LAN for the

Switch Ethernet connection, the Avaya CallPilot server CLAN Ethernet connection, and the

Avaya CallPilot server ELAN Ethernet connection. In the exhibit, the network address

information for the Switch IP address, the Avaya CallPilot server ELAN IP address, and the

Avaya CallPilot server CLAN IP address integrate with the customer s internal network.

avaya&c=7303&q=1 Which action should be taken? A. Proceed with the installation using the category 5 cable connections, IP addresses

and Subnet masks provided by the customer.

B. Inform the customer that IP addresses beginning with 192.168 are private addresses

and if used the ELAN will not be able to be connected to the Internet.

C. Proceed with the installation, but use a separate category 5 cable that connects

directly fromthe switch to the ELANnetwork interface connector on the server.

D. Inform the customer thattheELAN must beon a separate IP network isolatedfrom the

CLAN, and recommendedtheyuse a Layer 2 Ethernet Switchor dedicated hub for

theELAN, and differentIPaddressesfor the switch andthe ELANNIC.


A technician is preparing to install Avaya CallPilot RIs. 5.0 for a customer. They want to

access the Avaya CallPilot system from the LAN and must provide some information for the

installation. What information must the customer provide? A. DHCP server

B. a Cat-5cable

C. an Ethernet switch

D. astatic IP address and subnetmask


A company has decided to install an Avaya CallPilot 1005 server at their new office locution to

deliver multimedia messaging functionality to their employees. They will be using Fax and

Desktop Messaging applications. A technician has been tasked with installing the new Avaya

CallPilot server. Which operating system should be running on the Avaya CallPilot RIs. 5.0

server? A. RedHatLinux V4.0

B. MicrosoftWindows Vista

C. MicrosoftWindows Server2003

D. Microsoft Windows NT


During installation of an Avaya CallPilot RIs. 5.0 system, a technician prepares to conned the

600r server to the ELAN Subnet. One end of the CAT5 cable connects to the server ELAN

NIC connector at the rear panel of the server. Where is the other end of the cable connected? A. theELAN gateway

B. the customer s network Gateway Router

C. theELANEthernetswitch(Layer 2) orhub

D. the clan switch (Layer2) orhub


An Avaya CallPilot has been ordered with 36 voice channels, eight fax channels and eight

automatic speech recognition channels. How many virtual agents will need to be provisioned to

support this system? A. 84 virtual agents

B. 52 virtual agents

C. 68 virtual agents

D. 96 virtual agents


A technician has a SCSI tape device that was used with a 201i Avaya CallPilot server, and

wants to use this tape device for tape backup with a 202i Avaya Call Pilot server. Which action

is necessary to full connect the SCSI tape driver to the 202i? A. Attach theSCSI cable of the tape device to the SCSI attachment point on the face of

theface of the 202ithenattach power to the tape device.

B. Attach theUSBcable of the tape device to theUSB port on the facethe202i and

thenattach power to the tape device.

C. Attach theUSBto SCSI adaptor to connectthe tape device to the202i in the order to

provide signaling andpower to the tape device.

D. Attach theUSBto SCSI adaptor to connectthe tape device to theAvaya CallPilot

server and then attachpower to the tape device.


A customer makes a call from their mobile telephone to Ext A on a PBX. Ext A is call-

forwarded to Ext B. There is nobody to answer the call at Ext B, so the call is transferred to the

Avaya CallPilot voicemail system. How will Avaya CallPilot treat the message? A. the message will be storedin the mailbox for Ext A

B. the message will be storedin the mailbox forExtB

C. themessage will be stored in thegeneraldelivery mailbox

D. the message will be transferredto the operator


The Avaya CallPilot 600r servers are standalone systems that interface with the Meridian 1 and

Communication Server 1000 PBX switches for multimedia connectivity. Which hardware

component is used to complete the physical connection from the MPB96E card in the server

and the MGate card installed in the switch? A. CT Bus cable

B. Serial modern

C. CAT5Ethernet cable

D. NTRH2014 triple DS30X cable


During the installation of an Avaya CallPilot server that is equipped with RAID, the following

message is received: "Adaptor 1 Logical Drive 1 is DEGRADLD" Which two reasons would

cause the event to occur? (Choose two.) A. Only a portion of the driveis used.

B. The drive was manuallytakenoff line.

C. The drive has failed.

D. Thedrive is no longer using smarttechnology.


Which sequence correctly shows a typical call flow into the Avaya CallPilot voicemail system? A. SDN Table, Voicemailbox,Extension Dialed, CDN

B. CDN, Voicemailbox,Extension Dialed, SDN Table

C. Extension Dialed, CDN, SDN Table, Voicemail box

D. Voicemail box,Extension Dialed, SDNTable, CDN

E. Extension Dialed, SDNTable, CDN, Voicemail box


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 41

A customer is upgrading to Avaya CallPilot RIs. 5.0. The current keycode authorizes 500

Speech Activated Messaging seals but the customer is currently only using 100 seats. With the

upgrade and a new Avaya CallPilot RIs. 5.0 keycode, which two options does the customer

have for the unused Speech Activated Messaging seats? (Choose two.) A. In this scenario the number of seats cannot be reduced.

B. Take no action and retain the unused Speech ActivatedMessaging seats.

C. Reduce the number of Speech Activated Messaging seats authorized in the new

keycode to 100 ormore.

D. Reduce the number of Speech Activated Messaging seats authorized in the new

keycode to anynumber aslong as the feature is supported on at least 1 seat.


QUESTION: 42

Avaya CallPilot Manager and My CallPilot can be installed on a stand-alone Web server. The

customer is evaluating the operating systems of the existing Web servers in their company.

Which operating systems ate supported for the stand-alone Web server? A. Windows NTServer with IIS 4.5Windows 2000 Server(SP 1 and above) with IIS5.0

B. Windows 2003 Server (Standard or Enterprise Edition) withIIS6.0Windows

VistaServerwith IIS7.0

C. Windows 2000 Server(SP 1 and above) with IIS 5.0Windows 2008 Server (Standard

or enterprise Edition) withIIS8.0

D. Windows 2000 Server (SP 1 and above) with IIS 5.0Windows

2000AdvancedServerwith IIS 5.0


When installing an Avaya CallPilot RIs. 5.0 system using a 600r server and a Communication

Server (CS) 1000 system, the customer has decided not to leave the Tandberg SLR 75 external

tape drive connected to the SCSI connector on the rear panel of the server. Which action must

be taken to ensure successful installation and operation of the Avaya CallPilot server in this

configuration? A. Ensure that the SCSItape drive terminator is connected to the back of the SCSI tape

drive.

B. Ensure thatthe SCSI ID push button switch, located on the back of the tape drive, is

set to 6.

C. Ensure that the Very High Density Connection Interface (VHDCI) Ultra320

SCSIterminatoris attached tothe SCSI port on the rear panel of the server.

D. Ensure that the power connectionfor the Tandberg SLR 75 external tape drive is

connected to the single pointground point asthe Avaya CallPilot server and the CS 1000

system.


QUESTION: 44

A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a

Communication Serverl00E RIs. 6.0. The system has boon running for over a year without any

problems. They are now experiencing intermittent "Dead" channels on the Avaya CallPilot

system. Which Avaya CallPilot tool can be used to lest the DSPs on the Avaya CallPilot? A. Avaya CallPilot Manager, Maintenance Admin

B. Avaya CallPilot ManagerDSP tester

C. Using the PING command

D. Application Builder


The Avaya CallPilot server has just been configured and is booting into service, and the

following pop up appears: "Error: CallPilot is running but is unable to accept calls, since the

following call processing services are not fully operational" "CallPilot Blue Call Router"

"AML TSP" What is the likely cause? A. The network routeris down.

B. The auxiliarymessagelink requiresatechnical support person to enable.

C. ELAN isdown orhas connectivity issues.

D. The Mgate card isdisabled.


A customer who uses Microsoft Outlook as their Email application is installing Avaya

CallPilot RIs. 5.0 Desktop Messaging. Which message delivery options, provided by the

"Deliver-to" feature, controls where new Avaya CallPilot messages are viewed in the

Microsoft Outlook user interface? A. the defaultEmail Inbox orthe Sent items folder

B. the default Email Inbox or a separate Avaya CallPilotInbox

C. the default Draft items folder or a personal folder created by the user

D. the Outlook Voice Messages Inbox or a separate Avaya CallPilotInbox


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 47

A company has recently decided to implement their speech activated messaging. They

purchased a keycode for four speech activated messaging channels on their existing system.

How many Multimedia Processing Units (MPUs) must be available to enable all four channels? A. 4MPUs

B. 8 MPUs

C. 12MPUs

D. 16 MPUs


The customer has installed Application Builder on a client PC, but is unable to establish a

connection the Avaya CallPilot server. Which two are possible causes of the problem? (Choose

two.) A. SSL is not configured correctly.

B. FTPis not supported on the platform.

C. There is not 20-30 Mbytes of free space on the P

C.

D. The IP address and Host Name are not defined correctly.


QUESTION: 49

A customer wants to implement My callPilot web messaging but is reluctant to purchase an

additional Web server. Where can My CallPilot be installed? A. onthe AvayaCallPilotserver only

B. on the administrator s client PC

C. on a standalone Web server only

D. on the Avaya CallPilotserveror on a standalone Web server


At a customer site with a Communication Server (CS) 1000 system, a technician is configuring

the CS1000 to support the installation of an Avaya CallPilot RIs. 5.0 system. When defining

the Avaya CallPilot service in the customer data block in overlay 15, which two options must

be enabled? A. Call Park Allowed (CPA) and Message Register (MGCR)

B. Call Park Allowed (CPA) and Message Center Included (MCI)

C. Maximum number of agents (MAXP) and Message Register (MGCR)

D. Number ofcall registers (NCR) and Message Center Included (MCI)


QUESTION: 51

A customer site has a Communication Server (CS) 1000 system and a newly installed Avaya

CallPilot RIs. 5.0 on a 600r server. A technician is tasked with installing the Avaya CallPilot

Reporter application. Avaya CallPilot Reporter is installed as an option when which Avaya

CallPilot web application is installed? A. My CallPilot

B. Avaya CallPilot Manager

C. Avaya CallPilot Application Builder

D. Avaya CallPilot UnifiedMessaging


A technician is preparing to set up and install an Avaya CallPilot Rls. 5.0 system. With respect

to power considerations, which two rules apply? (Choose two.) A. The power can originate from any service panel.

B. All power for the Avaya CallPilot must originate from the same service panel.

C. The electrical service panel must not be used for lights or motors.

D. The electrical service panel can be used for any electrical device.


QUESTION: 53

A field mutineer working on an Avaya CallPilot system at a customer site needs to uninstall

Performs Enhancement Packages (PEPs) on the Avaya CallPilot server. How would the field

engineer view all installed PEPs and remove a specific PEP? A. Through theDMIViewer, select Show Suites, select Read, and click on Remove.

B. Through the DMI Viewer, click on Show Suites, select the PEP and click on

Uninstall.

C. Through the DMI Viewer, click on show PEPs, select the PEPand click on Remove.

D. UnderAdd/Remove Programs, click on view PEPs, select the PEP, and click on

Uninstall.


QUESTION: 54

The Avaya CallPilot server has been connected to a PBX. The server should have several

peripheral devices connected to it. These devices must all be connected to the same ground.

What are two of these devices? (Choose two.) A. Modem

B. MGate card

C. server display monitor

D. Avaya CallPilot Manager standalone Web server


With Maintenance Diagnostics enabled, which hardware problem does it automatically help

identity when system and services are starting? (Choose three.) A. DSP

B. TimeSwitch

C. SCSITerminator

D. TelephonyBoard

E. Multimedia Channels


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 56

A company has decided to install an Avaya CallPilot RIs. 5.0 system to supply them with

multimedia messaging applications at their offices in London. A technician has successfully

installed and configured both the Avaya CallPilot and Communication Server1000E systems.

Which ICON description is correct? A. Avaya CallPilot server is in full operation.

B. Avaya CallPilot server is starting up.

C. Calls are being processed but some accompanying services are notfunctioning.

D. Statusinformation about theAvaya CallPilot server is currently unavailable.


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 57

At a customer site with a Communication Server (CS) 1000 system and an existing 201i server

running Avaya CallPilot RIs. 2.02. A technician is preparing to upgrade the server to RIs. 5.0.

What is the minimum hard disk drive requirement to support the upgrade on this server? A. One 20 GD hard drive

B. One 70 GB hard drive

C. Two 20 GB hard drives

D. Two 36 GB hard drives


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 58

Avaya CallPilot users are reporting problems with desktop messaging. In an effort to discover

the problem, the system administrator disabled the Internet Message Access Protocol (IMAP)

service. Which statement describes the impact to desktop messaging? A. It stops Email by Phone from functioning.

B. It prevents users from logging into their Avaya CallPilot mailboxesfromtheir desktop

messagingclient.

C. It is required sothat IP addressing can be used in place of Fully Qualified Domain

Name (FQDN).

D. It allows users to accessathird-partyLightweight Directory Access Protocol (LDAP)

address book.


An Avaya CallPilot system administrator is preparing to install Application Builder. Which

two places is the Application Builder installation software located? (Choose two.) A. on the Avaya CallPilot Server

B. on the Avaya CallPilot image DVD

C. on the Avaya CallPilot Applications CD

D. in theEnterprise Solutions PEP Library (ESPL)


The Avaya CallPitol server being set up needs to be configured for the customer s network.

These settings are accessed using the Avaya CallPilot Manager Home Page. Which feature is

used for these settings? A. Avaya CallPilot Manager

B. Configuration Wizard

C. Local Site Information

D. HyperTerminal console


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 61

A client has recently hired a large group of new employees. Before the training was completed,

the mailbox of one of the new employees was inadvertently deleted. What must be done to

recover the data in the least amount of time? A. Restore thedata from the archive.

B. Restore the data from the recycle bin.

C. Restore the data from the mail server.

D. Restore the data from the system backup.


An Avaya CallPilot High Capacity system has been ordered with 160 voice channels, 10 fax

channels and 10 automatic speech recognition channels. What is the minimum number of

Mgate cards necessary to support this high capacity system? A. 3 Mgate cards

B. 4 Mgatecards

C. 5Mgate cards

D. 6 Mgate cards


An Avaya CallPilot system administrator is responsible for more than one Avaya CallPilot

server. On the Avaya CallPilot Manager logon Page, which feature ran the administrator use to

quickly select server and NMS location when they log on to Avaya CallPilot Manager? A. Preferences

B. NMS location

C. Log in shortcuts

D. Presetserverlist


The customer has multiple Avaya CallPilot servers at several locations. A technician wants to

provide drop down list of Avaya CallPilot servers from which to choose when logging into My

CallPilot. Where is this list configured? A. Mailbox Class

B. Application Builder

C. Configuration Wizard

D. My CallPilot AdministrationUtility


A company has decided to install an Avaya CallPilot RIs. 5.0 system to supply them with

multimedia messaging applications at their offices in London. A technician has successfully

installed and configured both the Avaya CallPilot and Communication Server 1000E systems.

How is the successful installation of the language prompts verified? A. Log into the AvayaCallPilotdesktop and verify the language files are installedin the

correct location.

B. Launch the AvayaCallPilotsystem monitor and verify the installed languages.

C. Dial the voicemail CDN and verify that AvayaCallPilotanswers with the correct

language.

D. Reinstall the correctlanguageprompts.


-------------------------------------------------------------------------------------------------------------------------------------

QUESTION: 66

A My CallPilot user is having difficulty connecting to the login window of the My CallPilot

application. A technician must verity that they use the correct URL format to connect to the

system. They have installed a SSL digital certificate into Microsoft IIS and is using SSL.

Which URL format should be given to the user, where items in are site-specific? A. https:///

B. https://www.CallPilot.com/

C. http:///

D. http://www.avaya.com/


QUESTION: 67

A technician has set up the Avaya CallPilot server and installed several Avaya CallPilot

administration programs. The system administrator wants to use Application Builder to create

an application. Which two statements about Application Builder are true? (Choose two.) A. Application Builder is a GU

I.

B. Application Builder can be run on the Avaya CallPilot Server.

C. Application Builder can only be started from Avaya CallPilot Manager.

D. Application Builder can be used to build applications like automated attendant.


------------------------------------------------------------------------------------------------------------------------------------- QUESTION: 68

A customer has a large sales force who wants to access their email accounts through either the

My CallPilot Web page or the Email-by-Phone feature. What is the first stop for setting this

up? A. Configure the mailbox link from MyCallPilot.

B. Configureemail-by-phone from MyCallPilot.

C. Configureexternal email servers in AvayaCallPilotManager.

D. Enable SSLfrom Internet Mail Client in Avaya CallPilot Manager.


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