avotus icm eur on-premise small and medium business edition · minimum 20 gb free disk space for...

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Avotus Corporation - 1-877-AVOTUS-1 | [email protected] | www.avotus.com

Avotus ICM EUR On-PremiseSmall and Medium Business Edition

How can I manage spend that I cannot see?

Where do my communications dollars really go?

What do I do to ascertain and control the real cost of providing service to my users?

Few Facts:» This spend can be reduced by 10% to 35% with Avotus

Telecom Expense Management solutions

» Billing errors could represent as much as 14% of your telecom spend

Think about all the revenue generating opportunities that could be funded with that money which you are actually throwing away!!

Avotus ICM EUR* On-Premise can help!Avotus ICM EUR On-Premise is a market leading Call Accounting tool that helps you understand, organize and track your communication spends across fixed lines, mobiles, VoIP & TDM based links. This newfound visibility can be used to:» Optimize network price/performance» Plan your network strategy» Forecast spend» Justify telecom expense decisions to your management team

*Intelligent Communications Management Enhanced Usage Reporting

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Improve

Provision

Identify

ICM EUR On-PremiseKey Benefits

Improve Customer ServiceAvotus ICM EUR On-Premise provides you with the detailed information you need about how much time your employees are spending on the phone in support of your customers.

Optimally Provision Your Communications EnvironmentAvotus ICM EUR On-Premise enables you to offer the right mix to your employees for communicating with customers, prospects & partners.

Identify System MisuseAvotus ICM EUR On-Premise gives you visibility to your organization’s complete call detail information, helping you clearly identify any non adherence to corporate policy.

Key benefits

Core product featuresSeamless Directory Synchronization » Ability to synchronize with Lightweight Directory

Access Protocol (LDAP) Servers » Enables user provisioning by enterprise applications » Eliminates the need to maintain duplicate copies of a

core resource» Allows administrators to connect to CISCO using

AXL web services to pull directory related information from PBX and Avaya using Avaya AES services

Avaya Bufferless CDR Collection Support» Compatible with Avaya switches» Ability to connect through multiple ports via a

scalable, bufferless, sophisticated connection methodology using the Avaya Reliable Session Protocol (RSP) over the TCP/IP network

Wireless Manager» Manage and monitor wireless data, cost from cell

phones, air cards, pagers, etc.» Import data from different wireless providers» Allocate wireless cost for budgetary purpose» Identify devices with no or limited usage for potential

decommission

Advanced Reporting Grid & Filter Page » New technology enabled reporting grid which

uses JQuery» Allows reordering of columns and changing

column visibility» Enables report export to multiple formats based

on client-side sorting, column rearrangement and client-side filter

» An enhanced filter page with filter on each column

Enhanced KPI Tracking Capability with Dash-boards » The dashboard feature that helps highlight critical

KPIs by running standard dashboards» Dashboards available along with configuration

options in terms of types of graphs and display

Configuration for Single Sign-On Authentication» Allows a single sign-on to configure users for local

and remote logins» Remote login consists of Active Directory (AD)

and Lightweight Directory Access Protocol (LDAP) access modes


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Accurate Billing and Cost Customization through Tandem Call Reporting» Allows for correct billing of multi-switch CISCO

and Nortel environment on the basis of the leg of the call

» Capabilities to eliminate the possibility of duplicate billed records

» Customizes cost for each tie trunk route» Ability to bill calls accurately right from the source

of the call to the end destination

Restoring & Purging Utility» A .net-based Windows utility for archiving and

purging tables» Allows for a scalable solution to restore and

purge Avotus Call Accounting database tables» Enables higher flexibility to store data in small and

medium business environments» Allows administrators to have exports to excel

files, which can then be restored

ServerMinimum: 3 GHz (x86 processor)

RAMMinimum 2G of RAM– Recommended 4G of RAM

HDDMinimum 20 GB free disk space for program files. Additional disk space is required to store your application data (e.g. call records, traffic data, etc.)

Operating SystemWindows Server 2003 R2 Service Pack 1, Service Pack 2, (Enterprise or Standard Edition) Or, Windows 2008 server ** (Enterprise and Standard)Or Windows 7**

SQL ServerMicrosoft SQL Server 2008 (Express Edition).Microsoft SQL Server 2012

Latest Technology Support » Ajax-enabled GUI» Cisco cluster collection» Virtual server support (VMWare)» Multiple browser compatibility (IE & Firefox)» Win 7 and Win server 2012 support» SQL Server 2008 Express edition compatibility

Asset Usage Monitoring» Allows administrators to set threshold limits for

asset management within the Avotus ICM solution

» Allows them to efficiently manage overage of their licenses

» Enables them to effectively monitor license usage

Advanced Cisco Traffic ReportingICM EUR On-Premise comes with several modules for Cisco traffic reports. These include: » Gateway detail report» Gateway summary report» Gateway utilization report» QoS detail report» QoS summary report» QoS based on gateways report» QoS based on call types report» Traffic summary report» Traffic summary based on phone numbers report» Authorization code level report

Other product capabilities

System requirements


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Corporate Headquarters:409 Matheson Blvd EastMississauga, OntarioL4Z 2H2 Phone: +1 (905) 890-9199Fax: +1 (905) [email protected]

New Jersey Operations:169 Ramapo Valley Rd. Oakland, New Jersey, 07436Phone: +1 (908) 464-7570Fax: +1 (908) [email protected]

Canada - Quebec Province Operations:1590 Ampère St. #102, Boucherville, QuébecCanada J4B 7L4Phone: +1 (450) 641-4041Fax: +1 (450) [email protected]

About Avotus

With more than 30 years of industry experience, Avotus is the award-winning provider of Intelligent

Communications Management (ICM) solutions. ICM solutions enable users to optimize and manage their critical

investments in telecom and technology. ICM is Avotus’ Intelligent approach to managing wireline and wireless

assets. Often times, Avotus’ ICM lifecycle can be deployed in a manner that allows each engagement to self-fund

the next, while putting cash on the clients bottom line at each step. ICM solutions include: Enhanced Usage

Reporting (EUR), Expense Management (EM), Intelli-Sourcing and Wireless Management. Avotus and its partners

serve more than 1,000 clients in North America and around the world, many of which are industry-leading Fortune

5000 customers.

KEY MESSAGES – VALUE PROPOSITION

AVOTUS DELIVERS: (Remember DVS)

• “Data” for Informed Decision-Making

• “Visibility” into your Network

• “Savings” both Immediate and Long-term

avotus icm eur on-premise small and medium business edition · minimum 20 gb free disk space for...

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