icm um 8.3 with cisco traffic study feature - avotus avotus icm usage management today’s business...

®

Avotus Corporation - 1-877-AVOTUS-1 | [email protected] | www.avotus.com

ICM UM 8.3 wi th Cisco Traff ic Study Feature

Key challenges faced by enterprises Looking for a solution that provides reports that help your enterprise to operate most efficiently with reduced

costs?

Need to understand and make changes in the existing configuration and call routings?

Waiting for a solution that provides you a clearer view of the utilization of the resources you currently posses?

Trying to reduce the dependency on a single setup and enhance the Quality of Service due to system

redundancy?

Cisco-Certified Avotus solution for communication management is your answer!

®

Improve

Avotus ICM Usage ManagementToday’s business environment calls for a solution beyond traditional call accounting, as access to detailed usage

information for all types of communication technologies has become a necessity for effective business

management.

The Avotus ICM Usage Management solution puts the customer in control by providing a comprehensive and

integrated view of all the communications services of the organization. This enables the customer to manage

communications assets more effectively and ensure that real business value is delivered for the communications

spend.

The ICM solution comes armed with the advanced Cisco Traffic Reporting and Analysis feature and Traffic Study

module.

Efficiency Enhancement & Cost Reduction: Helps you gain a clear picture of your traffic patterns, trunk utilization

and quality of serviceHelps you easily determine the number of trunks required for each of your traffic routesProvides access to important information on call details, duration and cost statistics by trunk number and group

Support for Old and New Technology:

Quality of Service (QoS) metrics – per individual callJitter value for specified endpointsLatency value for specified endpointsNumber of packets sent and receivedNumber of octets sent and received

Salient Features of Cisco Traffic Study

The Traffic Study feature of the UM 8.3 solution:

Our Traffic Reporting supports both legacy and VoIP systems, reducing your cost of ownership and improving your ROI (Return on Investment) on new technologies. This feature can also report on such important statistics as:

The information provided by the Cisco Traffic Study reports allow you to study and analyze the traffic provided by the Cisco CUCM Call Manager.

Cisco Traffic Study is a standalone application with number of reports for studying and

analyzing Cisco traffic based on CDR and CMR records that have been collected by the ICM

Call Accounting module. This application allows users to study and analyze the traffic provided

by the Cisco Unified Communications Manager (CUCM) Call Manager and calculates the

traffic based on the CDR and CMR records.


®


Daily Peak Hour Trunk Requirement This report features the daily peak hour estimated blockage for one week, according to the specified Grade of Service and Trunk Equipped.

Daily Traffic Load This report features the weekly voice Traffic Load volume (Unit = Erlang/Second)

Peak Traffic Load This report features the daily peak hour traffic for one week (Erlang/Second)

K-Factor Reports

This report represents a general estimator used to estimate themean value of a perceptual evaluation of speech quality (PESQ) population for a specific impairment pattern. The Mean Opinion Score (MOS) estimate provides a number that is inversely proportional to frame loss density.

MOS Listening Quality Report Conceal Secs Report MOS Listening Quality Minimum Report Severely Conceal Secs Report MOS Listening Quality Maximum Report Cumulative Conceal Ratio MOS Listening Quality Average Report

Jitter ReportThis report features the daily peak hour Jitter for one week.

Latency ReportThis report features the daily peak hour Latency for one week.

Bandwidth Traffic Usage ReportThis report features the number of octets sent and received in one week

Packets Traffic ReportThis report features the number of packets sent and received in one week

Reports available in UM 8.3Daily Console Activity

This report displays details on daily console total, abandoned, delayed, external and internal calls.

®


Corporate Headquarters:409, Matheson Blvd EastMississauga, OntarioL4Z 2H2 Phone: +1 (905) 890-9199Fax: +1 (905) [email protected]

New Jersey Operations:169 Ramapo Valley Rd. Oakland, New Jersey, 07436Phone: +1 (908) 464-7570Fax: +1 (908) [email protected]

Canada - Quebec Province Operations:1590 Ampère St. #102, Boucherville, QuébecCanada J4B 7L4Phone: +1 (450) 641-4041Fax: +1 (450) [email protected]

Founded in 1981, Avotus is an award-winning provider of intelligent enterprise Call Accounting solutions. Since its

inception, Avotus has worked with corporate telecom administrators to help them tackle the challenges associated

with managing their complex enterprise communications assets, which increasingly include a growing number of

mobile phones, tablets and other smart devices. Avotus serves customers across 41 global destinations, many of

which are industry-leading Fortune 2000 customers.

For more information, please visit www.avotus.com.

About Avotus

Rich graphical user interface with ease of usability

Multiple search criteria

A large number of reports that provide crucial information for Traffic Analysis, including Quality of Service,

Gateway Utilization, Traffic load, Peak Traffic Load, etc.

Key Benefits of the Cisco Traffic Study Feature

icm um 8.3 with cisco traffic study feature - avotus avotus icm usage management today’s business...

Documents