Balanced Team: Experience Design and Agile

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At the core of a balanced team are the activities and processes they use to create products. In this presentation I present the charrette activity and a cursory look at concurrent set-based design approach to product development.

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The Balanced Team Experience Design and AgileMike Long @mblongii #leanux

2012 ThoughtWorks, Inc.Thursday, April 26, 12 1

Defending the wrong thing

2012 ThoughtWorks, Inc.Thursday, April 26, 12 2

This was created by a person working alone on some type of diagramming software tool. It was handed-off to a developer for implementation. Its probably the wrong design.

Traditional point-based

Styling

Marketing

Body

Chassis

Manufacturing

5x

4x

3x

2x

2012 ThoughtWorks, Inc.Thursday, April 26, 12 3

In point-based, functions hand-off parts of a single solution to each other, knowing that changes will result later. In point-based, it is more difficult to determine development status from the perspective of one solution point.

Concurrent set-basedIdeas

Set of feasible designs Set of design possibilities

Convergence 2012 ThoughtWorks, Inc.Thursday, April 26, 12 4

With concurrent, each gate obliges every function to report: A good solution lies within this set of possibilities.

Concurrent set-basedIdeas

Set of feasible designs Set of design possibilities

Convergence 2012 ThoughtWorks, Inc.Thursday, April 26, 12 4

With concurrent, each gate obliges every function to report: A good solution lies within this set of possibilities.

Concurrent set-basedIdeas

Set of feasible designs Set of design possibilities

Convergence 2012 ThoughtWorks, Inc.Thursday, April 26, 12 4

With concurrent, each gate obliges every function to report: A good solution lies within this set of possibilities.

Concurrent set-basedIdeas

Set of feasible designs Set of design possibilities

Convergence 2012 ThoughtWorks, Inc.Thursday, April 26, 12 4

With concurrent, each gate obliges every function to report: A good solution lies within this set of possibilities.

Concurrent set-basedIf theres only one solution and we have not established what it will cost to produce, then the set is too small.

2012 ThoughtWorks, Inc.Thursday, April 26, 12 5

Quote from a Toyota Production Manager

A better wayProblem

Ideas

2012 ThoughtWorks, Inc.Thursday, April 26, 12 6

The design charrette

Palais des tudes of the cole Na1onale Superieur des Beaux-Arts, Paris Credit: WikiCommons

2012 ThoughtWorks, Inc.Thursday, April 26, 12 7

Thought to originate from the cole des Beaux-Arts in Paris in the 19th century, the word charrette is from the French for "cart" or "chariot."

Pudong, Shanghai, China1993

2012 ThoughtWorks, Inc.Thursday, April 26, 12 8

Charrettes take place in many disciplines, including land use planning, or urban planning. In planning, the charrette has become a technique for consulting with all stakeholders.

Pudong, Shanghai, China2012

2012 ThoughtWorks, Inc.Thursday, April 26, 12 9

Charrettes take place in many disciplines, including land use planning, or urban planning. In planning, the charrette has become a technique for consulting with all stakeholders.

Just a conversation piece

Urban Planning Museum, Pudong scale model Credit: WikiCommons

2012 ThoughtWorks, Inc.Thursday, April 26, 12 10

Charrettes take place in many disciplines, including land use planning, or urban planning. In planning, the charrette has become a technique for consulting with all stakeholders.

Inquiry through design

ThoughtWorkers Credit: Mike Long

2012 ThoughtWorks, Inc.Thursday, April 26, 12 11

'Inquiry By Design' is characterized by the notion of asking, examining, investigating, questioning and therefore learning through design.

Visual communication

ThoughtWorker Sketching Credit: Mike Long

2012 ThoughtWorks, Inc.Thursday, April 26, 12 12

Visual communication.

Collaboration commitmentEngage with an open mind Check your ego at the door Leave your preconceptions behind Listen, then respond Acknowledge the contributions of others All ideas have value Enjoy this moment Think outside of everything you know No lters, let it ow Begin with the end in mind

2012 ThoughtWorks, Inc.Thursday, April 26, 12 13