Piedmont Community College

Business Development and

Entrepreneurship Center

Phone: 336.599.0032

Fax: 336.599.0189

E-mail: reynoldr@piedmontcc.edu

Business and Industry

Training As a premier provider of online instruction, Piedmont Community

College, through the Business Development and Entrepreneurship

Center has many options for your training needs. Through our

partnerships with Ed2go, JER, and UGotClass, you can choose the

scope and depth of training. From courses to certificates your

employees can get the skills needed for your business/industry to

succeed. Customized computer courses are available to fit your

needs. Online and traditional classroom training is available.

Please visit our website www.pccbusiness.com to view all our

online options. Need help with the training, contact Kathleen at

(336) 599-0032 or email her at kerseyk@piedmontcc.edu.

Services offered on site by the Small

Business Center include: Free confidential one-on-one business counseling

Free ProfitCents Financial Analysis

Training and technical assistance in starting a business

Seminars, workshops and courses

Resource and information library has a variety of recent

publications on how to start specific types of businesses

The North Carolina Microenterprise Loan Program

Referral to other specialized advisors – Legal, Accounting,

Finance, and others

Business Incubator If you are looking for a place to start your small business or your

home based business has outgrown the kitchen table we may have

the space you need. The Roxboro/Person County BDEC is Person

County’s own Business Incubator. We provide reasonable rents,

business counseling, and shared services for businesses in the

early stages of development.

Services Provided at

the Business

Incubator Reasonable rent.

Free High Speed Internet

access

Shared fax/copier service

Shared receptionist

Janitorial services

Business planning and

marketing assistance

Training seminars

Use of the Resource Library

Use of the Conference room

August 2011

We offer more than 350 different Ed2go courses

online. Sharpen your skills, or learn new ones. These

Online Continuing Education courses run for six-

weeks with 2 lessons being released each week.

Courses are project-oriented and include lessons,

quizzes, hands-on assignments, discussion areas,

supplementary links, and more. Courses can be com-

pleted from the comfort of your home or office. Any

time of the day or night.

Mastery of Business Fundamentals

Acquire practical experience in strategic planning, management, and

finance without enrolling in an MBA program.

Managing Customer Service

Become indispensable to any organization by understanding how to

identify and meet customer needs.

Computer Skills for the Workplace

Gain a working knowledge of the computer skills you'll need to suc-

ceed in today's job market.

Performing Payroll in QuickBooks 2010

Learn to use QuickBooks 2010 to create paychecks, pay tax liabili-

ties, and produce dazzling payroll reports.

Supply Chain Management Fundamentals

Master the fundamentals of supply chain management and prepare

for internationally recognized certification examinations.

Marketing Your Business on the Internet

E-commerce expert helps you develop an Internet marketing plan for

your business.

Keys to Effective Communication

Lost for words? Don't be! Learn to build rapport, trust, warmth, and

respect through conversation.

Introduction to Microsoft Excel 2010

Become proficient in using Microsoft Excel 2010 and discover dozens

of shortcuts and tricks for setting up fully formatted worksheets

quickly and efficiently.

Distribution and Logistics Management

Learn how to improve your company's distribution and logistics man-

agement activities, increase customer satisfaction, and improve op-

erational throughput.

Online courses—Most only $65

Online Courses for Business and Industry

Page 2

Taking an Online Course is

easy! Here's how it works. 1. Select a course from our catalog at

www.pccbusiness.com/ed2go.

2. Click on the ―Enroll Now‖ button

then enter your information and

pay for the course.

3. Complete the online Orientation.

4. You will also receive an email with

a link to our secure registration

form.

Any Questions?

Call us at (336) 599-0032

Passcodes may be purchased for your

employees to use as payment for the

courses.

Custom portals can be designed for

your employees to access the specific

courses you want them to take.

Contact Kathleen at (336) 599-0032 or

email at ed2go@pccbusiness.com.

Additional Information for

Decision Makers

Page 3

JER ONLINE COURSES

www.coursecatalog.com/pcc

JER offers a wide variety of

courses for the professional

development needs of your

Business Office and HR managers.

Learn anytime from anywhere. PCC now

offers high-quality instructor-led and self-

directed online courses and certificates

through our partnership with JER Online.

Choose a course of study from our online

course catalog and take your learning needs

to a new level. Our JER catalog offers

courses in over 125 different subject areas.

Human Resources Diversity Awareness

FLSA Training & Cert. Customer Service in a

ADA Training & Cert. Multicultural Environment

401(k) Training & Certification Valuing Diversity in the Workplace

Lean/Six Sigma Workplace Business Communication Skills

Lean Manufacturing Personal 5 Steps to Effective Persuasive

Training Library Business Communication

Six Sigma Management and Listening Skills for the Workplace

Leadership Training Program Speak Smart—Oral Grammar

Supervision Occupational Spanish

EEOC & ADA: What ESL for Business—Letters and Memos

Supervisors need to know American Citizenship Test Prep

FLSA: What Supervisors need Environmental Health & Safety

to know Hazardous Waste Manifest Update

How to Motivate Employees & RCRA and DOT Refresher

Provide Effective Feedback Green Driving Techniques

Global Business Information Technology

Doing Business in China Cisco CCNA Monitoring & Security

Doing Business in India Electric Commerce—Security Issues

Globalization: Preparing IT Infrastructure Library (ITIL)

for the 21st Century Programming Languages

Purchasing Oracle 10G OCA

Mastering Purchasing Crystal Reports XI

Fundamentals Java 2—Lanquage & Semantics

Basics of Smart International Team Building

Procurement Teams That Work

Customer Relationship Management Team Management—Enabling Teams

Customer Service Plus Team Management—Leading Teams

Working with Difficult People Managing Meetings

Demanding Customers

Technical Writing

Introduction to Technical

Writing for Industry

Intermediate Tech Writing

Advanced Tech Writing

For a full listing of courses, visit the

online catalog at:

www.coursecatalog.com/pcc

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Medical Coding and Billing

Programs

The programs give you coding and

billing training that cannot be found in

traditional texts or classrooms. You’ll

find interactive learning tools,

including the student forum and chat

room, games, skill assessments,

hundreds of exercises that simulate the

professional coding experience,

instantaneous feedback, and an online

grade book, so you’ll be able to easily

chart your progress.

The Medical Coding and Billing

Curricula are designed to prepare you

to pass AHIMA’s CCA certification

exam and AAPC’s CPC and CPC-H

certification exams.

Medical Transcription Editor

Career Step's premier medical

transcription education program,

Medical Transcription Editor, is

designed to help you gain the

knowledge and skills of both a medical

transcriptionist and a medical

transcription editor, making you more

flexible and marketable after

completion.

Medical Transcription focus:

Transcribing real-life doctor dictations

Formatting reports for the final

medical record

Improving typing speed and accuracy

to increase production

Medical Transcription Editor

focus:

Editing and formatting physician-

dictated medical records

Fixing grammatical errors

Improving content in an efficient and

accurate manner

Medical Transcription

Editor

Full access to the online medical

transcription training course.

Full set of online Reference Books

including Dorland’s Illustrated

Medical Dictionary, Saunder’s

Pharmaceutical Word Book, and

Career Step’s Medical/Surgical Word

Book

Foot pedal with software.

Placement assistance

Medical Coding and Billing

Programs

Included with your enrollment in the

Medical Coding and Billing program

are the following resources:

Part 1:

Dorland's Medical Dictionary

Merck Manual of Medical

Information

Saunder’s Nursing Drug Handbook

Part 2:

ICD-9-CM Manual

Physician’s Current Procedural

Terminology

Manual (CPT)

HCPCS Level II Expert

Placement assistance

What you will receive

with your course

Career Step Non-Credit

Medical Coding and Billing

Medical Transcription Editor

www.pccmed.com

The structure for all the programs is

the same. They are divided into two

courses (parts) that each take 17

weeks to complete. Students must

complete Part 1 before they may enroll

in Part 2.

All work is done online and the courses

are self-paced and interactive.

How does the program work?

Business Development and

Entreprneurship Center

105 N. Main Street

Phone: 336.599.0032

Fax: 336.599.0189

E-mail: kathleen@pccmed.com

www.pccmed.com

Piedmont Community

College offers non-credit

online medical career

programs. To offer you the

best training possible, we

have partnered with Career

Step, a leader in medical

career training. Currently,

we offer three training

programs, one in Medical

Transcription and two in

Medical Coding and Billing.

The total hours of training

are 640 for each of the

medical career programs.

Piedmont Community College

Program Certification

The Career Step program is

accredited by the Association for

Healthcare Documentation

Integrity, the authoritative body over

medical transcription. The program

upholds the highest standards to

achieve this certification, ensuring

quality As a PCC student you will

receive all the benefits of the Career

step program at an affordable price.

Page 5

Get skills for the 21st century.

Demonstrate your knowledge. Boost your productivity

and your organization’s bottom line. Online learning is

easy. It’s fun! Our online certificates and courses are

provided by quality colleges and associations with

expert instructors. Participate anytime day or evening,

from any computer.

Recognition Our certificates are voluntary non-credit awards

recognized by the Learning Resource Network, the

largest continuing education association in the world.

You can also gain CEUs. International Learning Units

(ILUs), a higher standard, are offered for every course

and can be converted to CEUs. Courses for educators

can also carry graduate credit.

How It Works Each online course has a start and end date. Each

course has a real instructor who logs into the classroom

several times a week to interact with participants and

to answer questions.

Each course has recorded audio presentations from the

instructor so participants can hear the instructor teach

and see slides.

Learners participate anytime of day or night, from any

location, as little or as often as they like. The ideal is to

go online 2-3 times a week, but you decide.

What to Do 1. In the online classroom,

-Listen to audio lecture

-View the slide presentation

-Read less than 20 pages a week.

2. Discuss with your fellow participants and the

instructor. Post written comments in the online

discussion. Your instructor logs on several times a

week to answer questions and join in on the

discussions.

3. See how much you’ve learned by taking our quizzes.

eMarketing Essentials Certificate

Improving Email Promotions

Boosting Your Website Traffic

Online Advertising

Green Buildings & Preparing for LEED

Green Associate

Social Media for Business Certificate

Introduction to Social Media

Marketing Using Social Media

Integrating Social Media in Your

Organization

Supervisory & Leadership Certificate

Individual Courses

Extraordinary Customer Service

Green Workplace

Mentoring and Coaching in the Workplace

Practical Math for the Workplace

Call us at:

(336) 599-0032

Send e-mail to:

kathleen@pcconlinecourses.com

It’s Easy! It’s Fun!

Most courses are offered 4 times a year.

Classes start the first Monday of the

month.

New to online learning? Our online tutorial

begins the week before classes start.

www.pccbusiness.com/ugotclass

Page 6

Business Development and Entrepreneurship Center

Spring Semester 2011 Schedule

Free Business Seminars will be held at the Business Development and Entrepreneurship

Center (BDEC), Caswell County Campus (CCC), or at Piedmont Community College Person

County Campus (PCC)

For all course listings or to register online, go to www.pccbusiness.com/seminars.

To register by phone (336) 599-0032.

Small Business Seminars

Every Door Direct Mail - Retail ~ Find out how Every Door Direct Mail (EDDM) from the USPS can

help you market your business. EDDM lets you market to every address in the neighborhoods near you

business without the need for names or street addresses. You save the cost of renting a mailing list and

you don't need a postal permit. This informative seminar will be presented by George Humphries of the

USPS. Wed., Aug. 10, 11 a.m.-Noon BDEC

eBay Package Shipping ~ If you are an online seller, this seminar will show you how to increase your

profits with online shipping products from the USPS. Lunch and Learn

Wed., Aug. 10, 12:15-1:30 p.m. BDEC

How to Write an Effective Business Plan ~ Learn the ingredients of a winning business plan

including; how to prepare your plan, doing your own market research, developing sales forecasts and

creating your marketing plan. Thurs., Sept. 1, 6-9 p.m. BDEC

It’s Not About the Money: How to Motivate, Mentor, and Manage Great Employees ~

Come learn what truly works to keep employees committed to your business, motivated and productive.

Thurs., Sept. 8, 6-9 p.m. BDEC

Using Facebook and Social Networking to Enhance Your Business ~ Add the power of social

networking to make your business more visible on the internet, help develop lasting client relationships,

and attract new customers where they look for you…online!

Thurs., Sept. 15, 6-9 p.m. BDEC

Accounts Receivables Methods to Avoid Past Dues ~ Discover tips, methods and strategies to help

retain good customers, increase business and avoid past due accounts.

Tues., Sept. 20, 6-9 p.m. BDEC

The Secrets of Great Customer Service ~ You won’t stay in business for long without great customer

service. Find out what you need to do to attract new customers, keep them happy and keep them coming

back. Thurs., Sept. 22, 6-9 p.m. BDEC

Page 7

Getting to Yes - Unlocking Funding Resources for Your Small Business ~ Need money to start or

expand your small business? Come learn about the NC Rural Center’s Microenterprise loan program and

other funding resources that may be available to you. You will learn where to go and what lenders are

looking for. Tues., Sept. 27, 6-8 p.m. BDEC

eBay Your Way to Success: The Basics of Selling on eBay ~ A great seminar for the "dabbler" or

the entrepreneur wanting to make eBay a primary marketing tool. During this fast-paced session, learn

best practices to use when setting up an account, listing items for sale, taking payments, and shipping.

Thurs., Sept. 29, 6-9 p.m. BDEC

How to Grow Your Business ~ Learn the 8 Success Strategies of leaders who have successfully grown

their businesses. You’ll walk away with the tools necessary to implement them in your business, right

now!

Tues., Oct. 11, 6-9 p.m. BDEC

Biodiesel 101: What It Is and How It Is Made ~ Come learn how the basics of biodiesel and how you

can make it for yourself. We will also cover biodiesel markets and benefits, production technologies,

quality control, distribution and storage issues. This seminar will also include a tour and demonstration

of PCC’s biodiesel reactor. Thurs., Oct. 13, 6-8 p.m. PCC

Three for One Night “Change, Stress and Conflict” ~ Popular speaker and author, Mike Collins

will present a series of three fast paced, information packed seminars. ―I Didn’t Sign On For This!

Dealing With Constant Change in the Workplace‖ at 6 p.m., ―Stress and Sanity‖ at 7 p.m. and ―How to

Deal With Jerks in the Workplace‖ at 8 p.m.

You can read the full descriptions on our website www.pccbusiness.com/seminars. Come for one or come

for all! Thurs., Oct. 13, 6-9 p.m. BDEC

Taking Care of Taxes ~ Tax compliance is an essential part of business management. Come learn the

basics. Thurs., October 20, 6-9 p.m. BDEC

Getting Started With Facebook ~ Don’t have Facebook page? In this hands on session you will learn

how open your account, setup your profile, post pictures, connect with your friends and family and most

importantly to control your privacy. Space is limited to the first 10 participants. You will need to bring

picture that you want to use as your profile picture on either a cd or flash drive.

Thurs., Oct 27., 1:30-4:30 p.m. BDEC

Media You Want: Getting the Press to Pay Attention ~ Learn tips on how to approach newspapers,

TV, and new media newsrooms effectively. Thurs., Oct 27 6-9 p.m. BDEC

Advanced Facebook for Business ~ You have a Facebook page for your business, now what? This

seminar will teach you proven strategies and how to effectively use advanced Facebook features such as

promotions. Thurs., Nov. 3, 6-9 p.m. BDEC

Small Business Publishing & Promoting 102 ~ Want to get started in publishing? Come learn the

steps of identifying marketable products, budgeting, developing contacts, building an online presence,

and generating publicity. Thurs., Nov. 10, 6-9 p.m. BDEC

Page 8

Visit us on the web at www.pccbusiness.com.