before the public utilities commission of the state of ... · 50,000 direct mail letters. this...

BEFORE THE PUBLIC UTILITIES COMMISSION OF THE

STATE OF CALIFORNIA

Application of Southern California Edison Company (U 338-E) for Approval of its Energy Savings Assistance and California Alternate Rates for Energy Programs and Budgets for Program Years 2015-2017.

Application 14-11-007

(Filed November 18, 2014)

And Related Matters

A.14-11-009 A.14-11-010 A.14-11-011

MONTHLY REPORT OF SOUTHERN CALIFORNIA EDISON COMPANY (U 338-E)

ON LOW INCOME ASSISTANCE PROGRAMS FOR JANUARY 2017

FADIA RAFEEDIE KHOURY CONNOR J. FLANIGAN

Attorney for SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770 Telephone: (626) 302-6411 Facsimile: (626) 302-3990 E-mail: [email protected]

Dated: February 21, 2017

1


STATE OF CALIFORNIA


Application 14-11-007

(Filed November 18, 2014)

And Related Matters

A.14-11-009 A.14-11-010 A.14-11-011

MONTHLY REPORT OF SOUTHERN CALIFORNIA EDISON COMPANY (U 338-E)

ON LOW INCOME ASSISTANCE PROGRAMS FOR JANUARY 2017

In accordance with Ordering Paragraph 113 of Decision (D.) 16-11-022, Southern

California Edison Company (SCE) hereby submits the attached monthly status report on its

Energy Savings Assistance (ESA) and California Alternate Rate for Energy (CARE) program

efforts. This report represents year-to-date ESA and CARE program results and expenditures

through January 2017, and includes SCE’s report on intensified ESA activity in the Aliso

Canyon impacted area pursuant to D.16-04-040.

Respectfully submitted, FADIA RAFEEDIE KHOURY CONNOR J. FLANIGAN /s/ Connor J. Flanigan By: Connor J. Flanigan

Attorney for SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770 Telephone: (626) 302-6411 Facsimile: (626) 302-3990

Dated: February 21, 2017 E-mail: [email protected]

Attachment

ESA and CARE Program Report

Southern California Edison Company’s (SCE)

Energy Savings Assistance (ESA) Program

and

California Alternate Rate for Energy (CARE)

Program Monthly Report

January, 2017

i

LOW INCOME ASSISTANCE PROGRAMS MONTHLY REPORT

TABLE OF CONTENTS

Title Page

1. Energy Savings Assistance Program Executive Summary ................................ 1

1.1. Energy Savings Assistance (formerly referred to as Low Income Energy Efficiency or LIEE) Program Overview ............................................................. 1

1.2. Whole Neighborhood Approach Evaluation ..................................................... 1 1.3. Energy Savings Assistance Program Customer Outreach and Enrollment

Update .................................................................................................................... 2 1.4. Leveraging Success Evaluation, Including CSD ............................................. 2 1.5. Workforce Education & Training ........................................................................ 2

2. California Alternate Rates for Energy (CARE) Executive Summary .................. 3

2.1. CARE Program Summary .................................................................................. 3 2.2. Outreach ................................................................................................................ 4 2.3. Recertification Complaints .................................................................................. 5

Appendix A: Energy Savings Assistance Program and CARE Tables ........................ 6

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LOW INCOME ASSISTANCE PROGRAMS MONTHLY REPORT

1. Energy Savings Assistance Program Executive Summary

1.1. Energy Savings Assistance (formerly referred to as Low Income Energy Efficiency or LIEE) Program Overview

1.1.1. Provide a summary of the Energy Savings Assistance Program elements as approved in Decision (D.) 16-11-022:

Program Summary for Month

2017

Authorized / Planning

Assumptions Year-to-Date Actual % Budget $62,375,616 $4,559,811 7% Homes Treated 54,509 3,700 7% kWh Saved N/A 2,205,398 N/A kW Demand Reduced N/A 364 N/A Therms Saved N/A N/A N/A

1.2. Whole Neighborhood Approach Evaluation

1.2.1. Provide a summary of the geographic and customer segmentation strategy employed (i.e., tools and analysis used to segment “neighborhoods,” how neighborhoods are segmented and how this information is communicated to the contractor/CBO).

SCE continues to enroll customers through the paperless enrollment process that utilizes tablet PCs and portable scanners during assessment to streamline and expedite enrollments. Specifically, use of the tablet PCs and portable scanners eliminates the need for paper copies which ensures protection of customer data, in addition to benefitting the environment. SCE has made the software available, at no charge, to interested service providers which is meant to complement the Whole Neighborhood Approach by reducing the program’s carbon footprint and maximizing efficiencies. In January, there were 38 assessors, representing nine contractors that utilized the paperless enrollment process enrolling approximately 2,037 households.

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1.3. Energy Savings Assistance Program Customer Outreach and Enrollment Update

1.3.1. Provide a summary of the Energy Savings Assistance program outreach and enrollment strategies deployed this month.

During the month of January, SCE continued its efforts to reach out to existing CARE customers to enroll them in the ESA program by sending more than 50,000 direct mail letters. This direct mailer provided information on energy-saving benefits and available ESA program measures and includes a link to the ESA program page on SCE.com. Customers are provided the name and contact phone number for their local ESA program assessment contractor, allowing for more convenient enrollment options and allowing contractors to receive the interested customers’ information directly.

1.4. Leveraging Success Evaluation, Including CSD

1.4.1. Please provide a status of the leveraging effort with CSD. What new steps or programs have been implemented? What was the result in terms of new enrollments?

For the past several years, SCE has provided refrigerators to contractors for installation through the Low Income Home Energy Assistance Program (LIHEAP) at no cost. SCE believes this approach enables contractors to utilize measures and services from both LIHEAP and the ESA Program to better serve SCE’s customers. SCE continues to work with the California Department of Community Services and Development (DCSD), service contractors, and the California Public Utilities Commission (CPUC) to successfully leverage the ESA Program and LIHEAP services.

1.5. Workforce Education & Training

1.5.1. Please summarize efforts to improve and expand Energy Savings Assistance Program workforce education and training. Describe steps taken to hire and train low income workers and how such efforts differ from prior program years.

In January, SCE has conducted one Enrollment and Assessment Workshop, which provides training to agency outreach staff on the policies and procedures related to home assessment. The four-day training workshop provides participants with three days of comprehensive instruction on income documentation, customer and measure eligibility, and hands-on exercises that were the direct result of feedback received from service providers and trainees. The fourth day consists of an extensive discussion of energy education-related topics and demonstrations used to gauge the participants’ understanding of the material.

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SCE contracts with a mixture of local private contractors (LPCs), community-based organizations (CBOs) and faith-based organizations (FBOs) to provide ESA program services. SCE implemented a mechanism to track the actual number of jobs at these organizations, including executive, clerical and other ancillary positions, supporting SCE’s ESA Program. Currently, the organizations, most of which are situated in the low-income and disadvantaged communities, provide 660 jobs that support SCE’s ESA Program, including executive, clerical and other ancillary positions. Fourteen (14) new jobs were added in January.

2. California Alternate Rates for Energy (CARE) Executive Summary

2.1. CARE Program Summary

2.1.1. Please provide CARE program summary costs

CARE Budget Categories Authorized

Bridge Budget

Expenses Year-to-Date

% of 2017

Budget Spent

Outreach $2,578,703 $145,798 6% Processing / Certification Re-certification1

$934,471 $45,564 5%

Post Enrollment Verification (PEV) 1 $596,421 $12,453 2%

IT Programming $670,640 $2,912 0% Cooling Centers $41,461 $0 N/A

Pilot (CHANGES) $520,680 $294 0% Measurement & Evaluation $4,451 $0 0% Regulatory Compliance $451,783 $11,104 2% General Administration $486,050 $37,251 8%

CPUC Energy Division Staff $140,000 $0 0%

Total Expenses $6,383,199 $255,377 4%

Subsidies and Benefits $457,873,645 $30,057,560 7%

Total Program Costs & Discounts $464,256,644 $30,312,937 7%

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2.1.2. Please provide the CARE program penetration rate to date

CARE Penetration

Participants Estimated Eligible

Participants Year-to-Date

Penetration Rate 1,235,889 1,457,787 85%

2.2. Outreach

2.2.1. Discuss utility outreach activities and those undertaken by third parties on the utility’s behalf.

CARE and Family Electric Rate Assistance (FERA) outreach efforts and communications to SCE’s in-language and under-penetrated areas continue to be a priority. SCE’s CARE/FERA programs partner with internal departments such as Equal Opportunity, Local Public Affairs (LPA), Consumer Affairs, Offer Management and Marketing, Corporate Communications, Strategic Engagement, Business Solutions, and the Mobile Energy Unit (MEU), as well as various chambers, foundations, faith-based and community-based organizations in outreach activities that target SCE’s hard-to-reach customer base. SCE’s Customer Contact Center (CCC) continues to utilize the online enrollment application at sce.com to directly enroll customers into the CARE Program during an incoming call. Additionally, a Customer Service Representative may send a CARE paper application to the customer if that is the customer’s preference. During the month of January, SCE enrolled 6,840 eligible low income customers through CCC outreach efforts. This includes web, phone, and mail enrollments performed by the CCC. The CARE/FERA Capitation Fee Program team is continuing its efforts to re-engage existing Capitation agencies while strategically registering additional contractors to overcome enrollment barriers, including language, culture, and special needs, as a means of enrolling the hardest-to-reach customers. As a result of these efforts, the Capitation Fee Program continues to show enrollments from agencies that were previously inactive. In January, capitation contractors successfully enrolled 186 new customers in the CARE Program. Current and ongoing campaign strategies and efforts for 2017 include:

Leveraging events sponsored by communities and cultural celebrations to reach populations that may be eligible to enroll in the CARE Program.

Partnering with SCE personnel to leverage existing SCE relationships with

FBOs, CBOs, and local governments.

Utilizing existing channels to develop creative approaches for agencies to conduct CARE/FERA outreach, including community-based outreach events and fairs.

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In January, SCE did not participate in any community/outreach activities. The Outreach program was decommissioned effective December 31, 2016, however has since been recommissioned in February 2017. We anticipate participation in upcoming outreach events this year.

2.2.2. Describe the efforts taken to reach and coordinate the CARE program with other related low income programs to reach eligible customers.

SCE enrolls new CARE customers through the Energy Assistance Fund (EAF), a program that provides utility payment assistance through voluntary customer, employee, and SCE shareholder donations. In January, 476 households were enrolled in CARE as a result of receiving the EAF benefit. SCE coordinates CARE enrollment with other income-qualified programs, such as ESA, LIHEAP, as well as other low income-qualified programs offered through SoCalGas and certain water utilities. ESA participants are automatically enrolled in CARE each month, and LIHEAP participants are automatically enrolled in CARE quarterly. In January, SCE enrolled 2,655 eligible customers in CARE through data sharing with LIHEAP, ESA, SoCalGas, and water utilities. The CARE Program continuously integrates its efforts and messaging with the ESA Program at all outreach events, communications, and marketing campaigns.

2.3. Recertification Complaints

SCE received no CARE recertification complaints in January.

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Appendix A: Energy Savings Assistance Program and CARE Tables

Program Table Title Energy Savings Assistance Program – Intensified Efforts in Response to the Aliso Canyon Natural Gas Leak Emergency

Table 1 Intensified ESA Activity in the Impacted Area Pursuant to D.16-04-040

Energy Savings Assistance Program

Table 1 Energy Savings Assistance Program Expenses


Table 2 Expenses and Energy Savings by Measures Installed


Table 3 Average Bill Savings per Treated Home


Table 4A Homes Treated


Table 4B Homes Unwilling/Unable to Participate


Table 5 Customer Summary


Table 6 Expenditures for Pilots and Studies

CARE Table 1 CARE Program Expenses

CARE Table 2 CARE Enrollment, Recertification, Attrition, and Penetration

CARE Table 3A&B CARE Post-Enrollment Verification Results

CARE Table 4 CARE Self-Certification and Re-Certification Applications

CARE Table 5 Enrollment by County

CARE Table 6 Recertification Results

CARE Table 7 Capitation Contractors

CARE Table 8 Participants as of Month End

CARE Table 9 CHANGES Expenditures

CARE Table 10 CHANGES One-On-One Assistance

CARE Table 11 CHANGES Group Assistance

CARE Table 10 CHANGES One-On-One Assistance (January 2017)

CARE Table 11 CHANGES Group Assistance (January 2017)

Table 1: Intensified ESA Activity in the Impacted Area Pursuant to D.16-04-040 Page 1 of 3 January 2017

Table 1: Intensified ESA Activity in the Impacted Area Pursuant to D.16-04-040

Reporting Month/Year - January 2017 1. Total Homes Eligible: 1,280,541 2. Total Homes Treated: 22,554 1

2a. Homes deemed eligible and treated due to suspension of “3MM” Rule:

6,465

2b. Homes deemed eligible and treated due to suspension of “Go-Back” Rule:

16,089

2c. Total homes treated w/o rule suspension: 41,126 2 3. Percent of treated homes prioritized due to “High Usage”: 1.5% 4. Percent of treated “Multi-Family” units prioritized: 42.6% 5. Percent of homes jointly treated by SCE and SoCalGas: 41.8% 3 6. Average Per Home Savings for Homes Treated as a result of

suspended program rules: 568.22 kWh /

0.13kW 7. Number of homes in the pipeline waiting to be treated: 2,217 8. Installed Measures by SoCalGas 9. Installed Measures by SCE

HE Clothes Washers: N/A CFLs: 78,613 Water Heater Blankets: N/A Fluorescent Torchiere

Lamps: 2,340

Low Flow Showerheads N/A Smart Power Strips 12,064 Water Heater Pipe Insulation:

N/A Energy Education: 17,860

Faucet Aerator: N/A Refrigerator Replacement:

1,981

Thermostatic Shower Valve:

N/A Room A/C Replacement: 24

Air Sealing/Envelope: N/A Evaporative Cooler Installation:

619

Attic Insulation: N/A Pool Pump Replacement: 182 Duct Testing & Sealing: N/A Central A/C: 0 Furnace Clean & Tune: N/A Central Heat Pump

Package: 0

Therms Saved: N/A kWh Saved: 3,991,380 N/A kW Saved: 568 Total Expenses: N/A Total Expenses: $6,066,197

Footnote: 1. A count of homes treated under suspended rules in the impacted area. The sum of 2a and 2b. 2. A count of homes treated in the impacted area, under existing program rules. 3. Only includes those homes treated with a lead type of Joint Utility; future system enhancements

will allow for the accounting of homes that were visited by SCE and SoCalGas on separate occasions.


10. SCE and SoCalGas are to prioritize near-term electric and natural gas savings respectively.

a. Which measures have been identified as providing the highest near-term savings, and how are they being prioritized?

SCE has identified refrigerator replacements and pool pump replacements as “Go Back” targets due to their large near term, as well as enduring long term, energy savings. SCE analyzed data from previously assessed homes that did not previously qualify for replacement of these measures to identify homes most likely to qualify for replacement of these two high impact and cost-effective measures.

11. SCE and SoCalGas should target a minimum average energy savings increase of 10 percent in the affected region as compared to pre-emergency savings for the duration of the emergency time period.

a. Please provide your methodology for establishing pre-emergency baselines and comparing average energy savings achieved in the affected regions indicate and whether any automated measurement and verification tools are being utilized or considered.

A pre-emergency baseline was established from the 2015 program year. The 2015 total kWh and kW savings in the affected region was divided by 12 to obtain an average monthly savings number of 704,000 kWh and 97kW. From this baseline, it follows that the monthly savings goal in the Aliso Canyon area will be approximately 774,000 kWh and 107 kW. The estimated monthly targets are based on previous metered consumption analysis of an average treated home. SCE may validate the achieved savings using a bill comparison methodology as is consistently used for the ESA program for all IOUs. The pre- and post-treatment comparison of AMI consumption data for treated homes is based on the standard metered data-based measurement and verification protocols for measuring savings for ESA treated homes. The validation of achieved savings may use a combination of automated metered consumption and/or planned impact evaluation depending on the timing of data needs. The needed lag in metered consumption data analysis necessitates use of existing estimates for use in the required monthly reporting of program accomplishments.

b. Please also discuss your progress in achieving the 10 percent savings increase. Since April 28th, a total of 3,991,380 kWh and 568 kW have been saved in rules suspended homes, for an average of 443,487 kWh and 63.11 kW per month. We expect that with the continued ramping up of activities in the affected area, these monthly savings will increase.

12. SCE’s and SoCalGas’ suspension of the “3MM” and “Go-Back” rules should help

capture significant savings of at least 4 and 3 percent respectively on average.


a. Please provide your methodology for calculating average kWh saved for homes made eligible through the aforementioned rule-suspensions and indicate whether any automated measurement and verification tools are being utilized or considered.

SCE has determined 501 kWh per month baseline kWh usage of homes in the impacted area by averaging a sample of homes on CARE in Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties, an area which approximates the impacted area. SCE will strive to attain 4% savings over this baseline, while still providing all eligible and feasible measures to qualified homes in the identified impacted area. See response to #10 above regarding automated measurement and verification tools.

13. SCE and SoCalGas should provide the treatment of the most energy-intensive single-

and multi-family properties and target high energy using households first.

a. Please explain your strategy and progress identifying and targeting multi-family and high-usage homes.

SCE has leveraged information determined via the CARE High Usage Verification process to identify and target energy intensive single-family, multi-family and mobile home households in the impacted area for ESA treatment.

14. SCE and SoCalGas are to leverage program offerings outside of the ESA Program

portfolio that could also achieve energy savings (such as demand response or deployment of solar thermal water heaters).

a. Please discuss your strategy for encouraging customer participation in other demand response programs.

SCE sent mailers to more than 136,000 CARE customers in June, and e-mailed approximately 44,000 additional CARE customers during that same time, inviting them to apply for SCE’s Summer Discount Program residential air conditioning demand response program. Customers are continuing to respond to the targeted communications, with final results pending. The CSI Thermal program had extremely low participation rates and no longer has funding. SCE has ceased marketing the program. In addition, SCE’s contractor’s Program Representatives continue to review the ESA Program Customer Energy Education and Resource guide with each program enrollee at time of in-home enrollment. This Energy Education focuses on no-cost actions these low income customers can take to save energy and reduce their bills. Included in this education is instruction on how to sign up for My Account, which provides them with additional time and money savings tools and opportunities to participate in residential energy efficiency rebate programs.

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222324252627282930

31

32

33

3435

A B C D E F G H I J K L M

ESA Program: Electric Gas Total Electric Gas Total Electric Gas Total Electric Gas TotalEnergy EfficiencyAppliances 20,565,439$ 20,565,439$ 1,078,019$ 1,078,019$ 1,078,019$ 1,078,019$ 5% 5%Domestic Hot Water 10,490$ 10,490$ 885$ 885$ 885$ 885$ 8% 8%Enclosure 178,150$ 178,150$ 1,865$ 1,865$ 1,865$ 1,865$ 1% 1% HVAC 19,835,977$ 19,835,977$ 1,572,981$ 1,572,981$ 1,572,981$ 1,572,981$ 8% 8% Maintenance 87,300$ 87,300$ -$ -$ -$ -$ 0% 0%Lighting 4,914,583$ 4,914,583$ 257,725$ 257,725$ 257,725$ 257,725$ 5% 5%Miscellaneous 3,095,361$ 3,095,361$ 428,492$ 428,492$ 428,492$ 428,492$ 14% 14%Customer Enrollment 4,931,454$ 4,931,454$ 454,433$ 454,433$ 454,433$ 454,433$ 9% 9%In Home Education 812,500$ 812,500$ 68,048$ 68,048$ 68,048$ 68,048$ 8% 8%Pilot 725,046$ 725,046$ -$ -$ -$ 0% 0%Energy Efficiency TOTAL 55,156,300$ 55,156,300$ 3,862,448$ 3,862,448$ 3,862,448$ 3,862,448$ 7% 7%

Training Center 376,212$ 376,212$ 11,147$ 11,147$ 11,147$ 11,147$ 3% 3%Inspections 883,634$ 883,634$ 20,007$ 20,007$ 20,007$ 20,007$ 2% 2%Marketing and Outreach 950,000$ 950,000$ 13,867$ 13,867$ 13,867$ 13,867$ 1% 1%Statewide Marketing Education and Outreach [2] -$ -$ -$ -$ -$ -$ 0% 0%

Measurement and Evaluation Studies 220,000$ 220,000$ 722$ 722$ 722$ 722$ 0% 0%

Regulatory Compliance 659,152$ 659,152$ 22,299$ 22,299$ 22,299$ 22,299$ 3% 3%General Administration 4,070,318$ 4,070,318$ 629,321$ 629,321$ 629,321$ 629,321$ 15% 15%CPUC Energy Division 60,000$ 60,000$ -$ -$ -$ -$ 0% 0%

TOTAL PROGRAM COSTS 62,375,616$ 62,375,616$ 4,559,811$ 4,559,811$ 4,559,811$ 4,559,811$ 7% 7%

Indirect Costs 52,224$ 52,224$ 52,224$ 52,224$ NGAT Costs

Energy Savings Assistance Program Table 1Energy Savings Assistance Program Expenses

Through January 2017 - Southern California EdisonAuthorized Bridge Budget [1] Current Month Expenses Year to Date Expenses % of Budget Spent YTD

[2] Financial data for Energy Efficiency total monthly and year-to-date expenses are obtainted from EMAPS; financial data for Training Center, Inspections, Marketing & Outreach, Measurement & Evaluation Studies, Regulatory Compliance, General Administration, and CPUC Energy Division monthly and year-to-date expenses are obtained from SAP.

[1] Total costs for Training Center, Inspections, Marketing and Outreach, M&E Studies, Regulatory Compliance, General Administration, and CPUC Energy Division settling to prior cycle ESA accounting are not included in ESA Table

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171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061

626364

6566

A B C D E F G H

Measures UnitsQuantityInstalled

kWh [4](Annual)

kW [4](Annual)

Therms(Annual)

Expenses [5]($)

% of Expenditure

AppliancesHigh Efficiency Clothes Washer EachRefrigerators Each 1,041 805,724 97 1,078,019 28%Microwaves [6] EachDomestic Hot WaterWater Heater Blanket Home 2 168 - 102 0%Low Flow Shower Head Home 15 1,666 - 527 0%Water Heater Pipe Insulation Home 6 509 - 119 0%Faucet Aerator Home 13 2,199 - 138 0%Water Heater Repair/Replacement Each 0%Thermostatic Shower Valve EachEnclosure

Air Sealing / Envelope [1] Home 25 5,075 1 1,865 0%Attic Insulation Home - - 0%HVACFAU Standing Pilot Conversion EachFurnace Repair/Replacement EachRoom A/C Replacement Each 52 6,369 1 41,237 1%Central A/C replacement Each 245 47,265 7 789,793 20%Heat Pump Replacement Each 20 13,748 6 76,107 2%Evaporative Cooler (Replacement) EachEvaporative Cooler (Installation) Each 624 323,901 50 609,493 16%Duct Testing and Sealing Home 248 7,361 1 56,350 1%MaintenanceFurnace Clean and Tune Home 0Central A/C Tune up Home - 0 - 0%Lighting Compact Fluorescent Lights (CFL) Each 25,657 427,622 54 182,380 5%Interior Hard wired CFL fixtures EachExterior Hard wired CFL fixtures Each 226 7,910 1 20,230 1%Torchiere Each 899 81,491 10 55,115 1%Occupancy Sensor EachLED Night Lights EachMiscellaneousPool Pumps Each 224 390,547 123 281,544 7%Smart Power Strips Each 3,448 83,843 11 146,948 4%New Measures

Pilots

Customer EnrollmentOutreach & Assessment Home 6,647 454,433 12%In-Home Education Home 4,541 68,048 2%

Total Savings/Expenditures 2,205,398 364 3,862,448

Households Weatherized [2] 29

Households Treated - Single Family Households Treated Home 2,702 - Multi-family Households Treated Home 610 - Mobile Homes Treated Home 388Total Number of Households Treated Home 3,700# Eligible Households to be Treated for PY [3] Home 54,509% of Households Treated % 7% - Master-Meter Households Treated Home 604

[4] All savings are calculated based on the “Impact Evaluation of the 2011 CA Low Income Energy Efficiency Program, Fina Report.” August, 30 2013, when data are available, and other sources as described in Attachment A-2 of SCE's Testimony in Support of Application for Approval of Low Income Programs and Budgets for Program Years 2015-2017.[5] Costs exclude support costs that are included in Table 1.

Energy Savings Assistance Program Table 2Program Expenses and Energy Savings by Measures Installed

Through January 2017 - Southern California EdisonYear-To-Date Completed & Expensed Installation

[1] "Air Sealing / Envelope" may include outlet cover plate gaskets, attic access weatherization, weatherstripping - door, caulking and minor home repairs. Minor home repairs predominantly are door jamb repair / replacement, door repair, and window putty.[2] Weatherization may consist of attic insulation, attic access weatherization, weatherstripping - door, caulking, & minor home repairs[3] Based on D.16-11-022

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A B

Annual kWh Savings 2,205,398Annual Thermo SavingsLifecycle kWh Savings 26,792,579Lifecycle Therm SavingsCurrent kWh Rate 0.13Current Therm RateNumber of Treated Households 3,700Average 1st Year Bill Savings / Treated households $ 77.49Average Lifecycle Bill Savings / Treated Household $941.36

Energy Savings Assistance Program Table 3Average Bill Savings per Treated Home

Through January 2017 - Southern California EdisonYear-to-Date Installations - Expensed

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A B C D E F G

County Urban Rural Total Urban Rural TotalFresno 366 - 366 - - - Imperial - 177 177 - - - Inyo 7 1,679 1,686 - 2 2 Kern 11,569 17,369 28,939 2 60 62 Kings - 9,274 9,274 - 19 19 Los Angeles 590,587 2,920 593,507 1,845 21 1,866 Madera 3 - 3 - - - Mono 0 2,403 2,403 - - - Orange 219,333 0 219,334 410 - 410 Riverside 107,072 98,955 206,027 505 60 565 San Bernardino 217,702 43,266 260,968 378 178 556 San Diego - 2 2 - - - Santa Barbara 21,206 - 21,206 4 - 4 Tulare 13,668 46,772 60,440 24 54 78 Ventura 62,714 1,956 64,670 114 24 138 Total 1,244,227 224,773 1,469,000 3,282 418 3,700

Energy Savings Assistance Program Table 4AEnergy Savings Assistance Program Homes TreatedThrough January 2017 - Southern California Edison

Eligible Households Households Treated YTD

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2324

A B C D E F G H I

County

CustomerDeclinedProgramMeasures

or isNon-

Responsive

CustomerUnavailable -SchedulingConflicts

HazardousEnvironment

(unsafe/unclean)

Insufficient feasible

Measures

IneligibleDwelling -

Prior Program

Participation

HouseholdIncomeExceeds

AllowableLimits

Unable toProvide

RequiredDocumentation

Other

Fresno 0 0 0 0 0 0 0 0Imperial 0 0 0 0 0 0 0 0Inyo 0 0 0 0 0 0 0 0Kern 0 0 0 16 82 1 1 17Kings 0 0 0 12 20 0 0 0Los Angeles 0 1 0 200 340 17 110 505Madera 0 0 0 0 0 0 0 0Mono 0 0 0 0 0 0 0 0Orange 0 0 0 123 50 4 29 229Riverside 0 1 0 201 70 5 55 78San Bernardino 0 1 0 265 136 10 75 169Sandiego 0 0 0 0 0 0 0 0Santa Barbara 0 0 0 1 0 0 0 2Tulare 0 0 0 50 195 0 17 22Ventura 0 0 0 22 11 3 8 12Total 0 3 0 890 904 40 295 1,034

2. To obtain a grand total count of "Unwilling or Unable" income eligible households, add subtotals from all columns except Column F (Ineligible Dwelling - Prior Program Participation) and Column G (Household Income Exceeds Allowable Limits). Households in Column F should not be counted as Unwilling/Unable because those households already demonstrated their willingness/ability to participate. Households in Column G should not be counted as Unwilling/Unable because those households are not income eligible, and therefore not included in the annual counts of estimated income eligible homes.

3. Table contains unique counts. Households are not double counted across columns.

Energy Savings Assistance Program Table 4B Homes Unwilling / Unable to Participate

Through January 2017 - Southern California EdisonReason Provided

1. "Other" column contents were redefined for program month June 2014 going forward to more accurately count households which are Unwilling or Unable to participate in the program.

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A B C D E F G H I J K L M N O P Q

Therm kWh kW Therm kWh kW Therm kWh kW Therm kWh kWJanuary 3,700 2,205,398 364 3,700 2,205,398 364 February - - March - - April - - May - - June - - July - - August - - September - - October - - November - - December - - YTD 3,700 2,205,398 364 3,700 2,205,398 364

Figures for each month are YTD. Therms and kWh savings are annual figures. Total Energy Impacts for all fuel types should equal YTD energy impacts that are reported every month in ESA Table 2.

Energy Savings Assistance Program Table 5 Energy Savings Assistance Program Customer Summary

Through January 2017 - Southern California Edison

2016

Gas & Electric Gas Only Electric Only Total# of

Household (Annual) # of



Household (Annual)

Electric Gas Total Electric Gas Total Electric Gas Total Electric Gas TotalPilotsNone -$ -$ -$ -$ -$ -$ -$ -$ StudiesImpact Evaluation -$ -$ -$ -$ -$ -$ -$ -$ Needs Assessment -$ -$ -$ -$ -$ -$ -$ -$ Energy Education -$ -$ -$ -$ -$ -$ -$ -$ Multifamily -$ -$ -$ -$ -$ -$ -$ -$ Total Studies -$ -$ -$ -$ -$ -$ -$ -$

1The Measurement & Evaluation Studies budget of $100,000 shown in ESA table 1 is a placeholder budget based on adopted 2014 budget. Currently no budget has been determine and allocated to specific M&E studies for 2016 bridge budget.

Energy Savings Assistance Program Table 6Expenditures for Pilots and Studies

Through January 2017 - Southern California EdisonAuthorized 3-Year Budget1 Current Month Expenses Expenses Since Jan. 1, 2015 % of 3-Year Budget Expensed

1

23456789

101112131415161718

1920

2122232425262728293031

3233

A B C D E F G H I J K L M

CARE Program: Electric Gas Total Electric Gas Total Electric Gas Total Electric Gas TotalOutreach 2,578,703$ 2,578,703$ 145,798$ 145,798$ 145,798$ 145,798$ 6% 6%Processing / Certification Re-certification 3 934,471$ 934,471$ 45,564$ 45,564$ 45,564$ 45,564$ 5% 5%Post Enrollment Verification 3 596,421$ 596,421$ 12,453$ 12,453$ 12,453$ 12,453$ 2% 2%IT Programming 670,640$ 670,640$ 2,912$ 2,912$ 2,912$ 2,912$ 0% 0%Cooling Centers 41,461$ 41,461$ -$ -$ -$ -$ 0% 0%Pilots (CHANGES) 520,680$ 520,680$ 294$ 294$ 294$ 294$ 0% 0%

Measurement and Evaluation 4,451$ 4,451$ -$ -$ -$ -$ 0% 0%Regulatory Compliance 451,783$ 451,783$ 11,104$ 11,104$ 11,104$ 11,104$ 2% 2%General Administration 486,050$ 486,050$ 37,251$ 37,251$ 37,251$ 37,251$ 8% 8%CPUC Energy Division 140,000$ 140,000$ -$ -$ -$ -$ 0% 0%

SUBTOTAL MANAGEMENT COSTS 6,383,199$ 6,383,199$ 255,377$ 255,377$ 255,377$ 255,377$ 4% 4%

CARE Rate Discount 457,873,645$ 457,873,645$ 30,057,560$ 30,057,560$ 30,057,560$ 30,057,560$ 7% 7%

TOTAL PROGRAM COSTS AND CUSTOMER DISCOUNTS 464,256,844$ 464,256,844$ 30,312,937$ 30,312,937$ 30,312,937$ 30,312,937$ 7% 7%

Other CARE Rate Benefits - DWR Bond Charge Exemption 2,848,615$ 2,848,615$ 2,848,615$ 2,848,615$ - CARE PPP Exemption 2,552,858$ 2,552,858$ 2,552,858$ 2,552,858$ - California Solar Initiative Exemption 326,890$ 326,890$ 326,890$ 326,890$ - kWh Surcharge ExemptionTotal Other CARE Rate Benefits $ 5,728,363 $ 5,728,363 $ 5,728,363 $ 5,728,363

Indirect Costs 53,673$ 53,673$ 53,673$ 53,673$

[1] Monthly and year-to-date expenses data was obtained from SAP database. Subtotal Management Costs for 2017 exclude Cooling Centers total costs.

[2] Total costs settled to prior cycle CARE accounting are not addressed in CARE Table 1.

CARE Table 1CARE Program Expenses

Authorized Bridge Budget Current Month Expenses Year to Date Expenses [1][2] % of Budget Spent YTDThrough January 2017 - Southern California Edison

1

234

56789101112131415161718

19

20

21

22

23

2425

A B C D E F G H I J K L M N O P Q R S T U V W X Y

Inter-Utility

[1]

Intra-Utility

[2]

Leveraging[3]

Combined(B+C+D) Online Paper Phone

Combined(F+G+H)

January 1,836 819 0 2,655 3,589 7,378 8,014 18,981 186 21,822 16,080 10,916 0 26,996 8,733 199 703 12,053 21,688 48,818 134 1,235,889 1,457,787 84.8%FebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

YTD Total 1,836 819 - 2,655 3,589 7,378 8,014 18,981 186 21,822 16,080 10,916 - 26,996 8,733 199 703 12,053 21,688 48,818 134 1,235,889 1,457,787 84.8%

CARE Table 2Enrollment, Recertification, Attrition, & PenetrationThrough January 2017 - Southern California Edison

Gross(K+O)

NetAdjusted

(K-T)

Total CARE

ParticipantsAutomatic

Self-Certification (Income or Categorical)

EstimatedCARE

Eligible

Attrition (Drop Offs) [5]New Enrollment

No

Response [6]Failed PEV

Failed Recertification

PenetrationRate %(W/X)2017

Enrollment

[1] Enrollments via data sharing between the IOUs.[2] Enrollments via data sharing between departments and/or programs within the utility.

Other

Recertification [4]

Total Recertification

(L+M+N)

TotalAttrition

(P+Q+R+S)

Automatic Enrollment

Capitation

Total NewEnrollment

(E+I+J) Scheduled

Non-Scheduled

(Duplicates)

[3] Enrollments via data sharing with programs outside the IOU that serve low-income customers.[4] Recertification results are tied to the month initiated. Therefore, recertification results may be pending due to the time permitted for a participant to respond.[5] Numbers are not tied to month initiated but are operational and reflect customer enrollment status changes that were triggered that month; these numbers differ from the tied to month initiated numbers provided eleswhere in this report.[6] No response includes no response to both Recertification and Verification.Note: Any required corrections/adjustments are reported herein and supersede results reported in prior months and may reflect YTD adjustments.

1

2

3456789

101112131415161718

19

2021

22

23

242526272829303132333435363738

39

40

41

A B C D E F G H I

2017

Total CARE Households

Enrolled

HouseholdsRequested to Verify

% of CARE

Enrolled Requested to Verify

Total

CARE HouseholdsDe-enrolled(Due to no response)

CARE Households De-enrolled (Verified as Ineligible)

[1]

Total HouseholdsDe-enrolled

[2]

% De-enrolled through

Post Enrollment Verification

% of Total CARE

Households De-enrolled

January 1,235,889 2,368 0.19% 7 0 7 0.30% 0.00%FebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

YTD Total 1,235,889 2,368 0.19% 7 0 7 0.30% 0.00%

2017

Total CARE Households

Enrolled

HouseholdsRequested to Verify

% of CARE

Enrolled Requested to Verify

Total

CARE HouseholdsDe-enrolled(Due to no response)

CARE Households De-enrolled (Verified as Ineligible)

[1]

Total HouseholdsDe-enrolled

[2]

% De-enrolled through

Post Enrollment Verification

% of Total CARE


January 1,235,889 4,210 0.34% 0 0 0 0.00% 0.00%FebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

YTD Total 1,235,889 4,210 0.34% 0 0 0 0.00% 0.00%

CARE Table 3APost-Enrollment Verification Results (Model)

[1] Includes customers verified as over income or who requested to be de-enrolled.[2] Verification results are tied to the month initiated. Therefore, verification results may be pending due to the time permitted for a participant to respond.

Note: Any required corrections/adjustments are reported herein and supersede results reported in prior months and may reflect YTD adjustments.

Note: Any required corrections/adjustments are reported herein and supersede results reported in prior months and may reflect YTD adjustments.


[1] Includes customers verified as over income or who requested to be de-enrolled.[2] Verification results are tied to the month initiated. Therefore, verification results may be pending due to the time permitted for a participant to respond.

CARE Table 3B Post-Enrollment Verification Results (High Usage)


1

2

3

4

56

78

9

10

11

A B C D E F G

Provided [2] Received Approved Denied [4]

Pending/Never

Completed [5] Duplicates

Total (Y-T-D) [1] 89,984 64,146 34,931 5,880 20,850 23,335

Percentage [3] N/A 100% 54% 9% 33% 26%

[3] Percent of received applications.[4] Includes all applications received and not approved. [5] Includes pending recertification responses.

CARE Table 4CARE Self-Certification and Self-Recertification Applications


[1] Includes sub-metered customers.[2] Includes number of applications SCE provided for all direct mailing campaigns, customer calls

1

2

34567891011121314151617181920

A B C D E F G H I J

Urban Rural Total Urban Rural Total Urban Rural TotalFresno 365 0 365 49 0 49 13% 0% 13%Imperial 0 175 175 0 59 59 0% 34% 34%Inyo 7 1,677 1,684 0 1,117 1,117 0% 67% 66%Kern 11,539 17,301 28,840 9,138 13,719 22,857 79% 79% 79%Kings 0 9,257 9,257 9,099 9,099 0% 98% 98%Los Angeles 583,302 2,915 586,217 527,728 1,537 529,265 90% 53% 90%Madera 3 0 3 0 0 0 0% 0% 0%Mono 0 2,398 2,398 0 759 759 0% 32% 32%Orange 217,766 1 217,766 157,069 157,069 72% 0% 72%Riverside 106,708 98,820 205,528 80,429 91,967 172,396 75% 93% 84%San Bernardino 217,055 43,225 260,280 188,061 37,343 225,404 87% 86% 87%San Diego 0 2 2 0 1 1 0% 54% 54%Santa Barbara 20,682 0 20,682 9,451 0 9,451 46% 0% 46%Tulare 13,623 46,681 60,304 11,964 42,673 54,637 88% 91% 91%Ventura 62,349 1,937 64,286 52,004 1,722 53,726 83% 89% 84%Total 1,233,399 224,388 1,457,787 1,035,893 199,996 1,235,889 84% 89% 85%

CARE Table 5Enrollment by County


CountyEstimated Eligible Households Total Households Enrolled Penetration Rate

1

2

34567891011121314151617

18

19

A B C D E F G H

2017Total CARE Households

Households Requested to

Recertify

% of Households

Total (C/B)

Households Recertified

[1]


[2]

Recertification Rate % (E/C)

% of Total Households De-enrolled

(F/B)January 1,235,889 24,613 2.0% 3,666 374 14.9% 0.0%FebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberYTD 1,235,889 24,613 2.0% 3,666 374 14.9% 0.0%

CARE Table 6 Recertification Results


[1] Counts have been updated to exclude existing CARE participants who re-enrolled before their recertification date.[2] Recertification results are tied to the month initiated. Therefore, recertification results may be pending due to the time permitted for a participant to respond.

1

2

3

456789

101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960

A B C D E F G

Private CBO WMDVBE LIHEAPALPHA ENTERPRISES x 0 0APAC SERVICE CENTER x 1 1ARMENIAN RELIEF SOCIETY x 0 0ASIAN AMERICAN DRUG ABUSE PROG x 0 0ASIAN AMERICAN RESOURCE CENTER x x 0 0ASIAN YOUTH CENTER x 0 0BEST PARTNERS x 13 13BETHEL BAPTIST CHURCH x 0 0BISHOP PAIUTE TRIBE x 0 0C.O.R. COMM DEVELOPMENT CORP x 0 0CAREGIVERS VOLUNTEERS ELDERLY x 0 0CHINESE CHRISTIAN HERALD CRUS. x 0 0CHINO NEIGHBORHOOD HOUSE x 0 0CITIHOUSING REAL ESTATE SERVIC x 0 0CITY IMPACT x 0 0CITY OF BEAUMONT SENIOR CENTER x x 0 0CORONA NORCO FAMILY YMCA x 0 0DESERT ARC x 0 0DESERT MANNA MINISTRIES INC x 0 0DISABLED RESOURCES CTR, INC x x 0 0EL CONCILIO DEL CONDADO DE x x 0 0FAMILY SVC ASSOC OF REDLANDS x 0 0FOOD SHARE x 2 2GO THE CALENDAR STOP x 166 166HELP OF OJAI, INC. x 1 1HOUSING AUTHORITY OF KINGS CO x x 0 0KERNVILLE UNION SCHOOL DISTRIC x 1 1KINGS COMMUNTITY ACTION ORG x 0 0KINGS CTY COMMISSION ON AGING x 0 0LA COUNTY HOUSING AUTHORITY x 0 0LEAGUE OF CALIF HOMEOWNERS x 0 0LTSC COMM. DEVEL. CORP x 0 0MENIFEE VALLEY CHAMBER x 0 0MEXICAN AMERICAN OPPORTUNITY x x 0 0MTN COMM FAM RESOURCE CNTR x 0 0NEW GREATER CIR. MISSION, INC x 0 0NEW HOPE VILLAGE, INC x 0 0NEW HORIZONS CAREGIVERS GROUP x 0 0OCCC x 1 1ONEOC x 1 1OPERATION GRACE x 0 0OUR COMMUNITY WORKS x 0 0PACIFIC ISLANDER HLTH (PIHP) x 0 0PACIFIC PRIDE FOUNDATION x 0 0RIVERSIDE DEPT COMM ACTION x x x 0 0SALVATION ARMY SANTA FE SPGS x 0 0SALVATION ARMY VISALIA CORPS x 0 0SANTA ANITA FAMILY SERVICE x 0 0SENIOR ADVOCATES OF THE DESERT x 0 0SHARE OUR SELVES x 0 0SMILES FOR SENIORS FOUND. x 0 0SOUTHEAST CITIES SERVICE CTR. x 0 0SOUTHEAST COMMUNITY DEVELOPMEN x 0 0ST VINCENT DE PAUL x 0 0THE CAMBODIAN FAMILY x 0 0UNITED CAMBODIAN COMMUNITY INC x 0 0

CARE Table 7Capitation Contractors


Contractor [1]

Contractor Type(Check one or more if applicable) Current

Month [2]

Year-to-

Date [2]

1

2

3

4

A B C D E F G

Private CBO WMDVBE LIHEAP

CARE Table 7Capitation Contractors


Contractor [1]

Contractor Type(Check one or more if applicable) Current

Month [2]

Year-to-

Date [2]

616263646566

67

68

VICTOR VALLEY COMM SVC COUNCIL x 0 0VIETNAMESE COMMUNITY OF OC INC x 0 0VOLUTNEERS OF EAST LOS ANGELES x x 0 0XFINITI SOLUTIONS, LLC x 0 0TOTAL 186 186

[1] All capitation contractors with current contracts are listed regardless of whether they have signed up customers or submitted invoices this year.[2] Numbers reflect customers that have been placed on the rate YTD. Capitation payments may lag by a month or more depending on when SCE is invoiced by the contractors.

1

2

345

A B C D E F G H I

2017Gas andElectric

Gas Only

ElectricOnly

TotalEligible

HouseholdsPenetration % Change

TotalResidentialAccounts

January 1,235,889 1,235,889 1,457,787 84.8% - 4,426,473 YTD 1,235,889 1,235,889 1,457,787 84.8% 0.00% 4,426,473

CARE Table 8Participants as of Month-End


1

2

3456

7

A B C D E

Authorized2017

Budget

CurrentMonth

Expenses

ExpensesSince

Jan. 1, 2016

% of 2016Budget

Expensed

PilotsCHANGES 520,680$ 294$ 294$ 0%Total Pilots 520,680$ 294$ 294$ 0%

CARE Program Table 9Expenditures for CHANGES Pilot


1

2

3

45

6

7

8

9

10

11

12

13

14

15

16

17

18

A B C D E F G H I J K L M N O P

1 = Yes0 = No

Reason 800 # Not Used

1 = Yes0 = No

Reason 800 # Not Used

2016-12-12 EnglishSet Up/Change Payment PlanStop Disconnection Not Available 1

Recertification and Verification Processing

0 0 0 1 0 0 1

2016-12-07 Chinese/Cantonese

HEAP/LiHeap Application AssistanceEducated on Energy Efficiency/ ConservationSafety

Not Available 1Recertification and Verification Processing

0 0 0 0 0Meeting with client.

0 0

2016-12-13 Chinese/Cantonese

HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationEducated on Energy Efficiency/ ConservationSafety

Not Available 1 Call Center 0 0 0 1 0Meeting with client.

0 0

2016-12-27 English

HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationEducated on Energy Efficiency/ ConservationSafety



0 0

2016-12-08 SpanishHEAP/LiHeap Application AssistanceStop Disconnection Not Available 1 Data Sharing 0 0 0 1 1 0 0

2016-12-16 Spanish

ESAP Application Assistance Educated on CARE/FERAEducated on Energy Assistance Programs

Not Available 1 Internet Enrollments 0 0 0 0 0Meeting with client.

0 0

2016-12-19 SpanishESAP Application Assistance Educated on CARE/FERA Not Available 1 Internet Enrollments 0 0 0 0 0

Meeting with client.

0 0

2016-12-19 English

ESAP Application Assistance Medical Baseline Application Assistance Educated on Medical Baseline

Not Available 1 VRU Enrollments 0 0 0 0 0Meeting with client.

1 0

2016-12-20 Spanish

HEAP/LiHeap Application AssistanceESAP Application Assistance Set Up/Change Payment Extension

Not Available 1 VRU Enrollments 0 0 0 0 0Meeting with client.

0 0

2016-12-28 EnglishEnergy Assistance Fund ApplicationEducated on Energy Assistance Programs Not Available 1 Internet Enrollments 0 0 0 1 0


0 0

2016-12-08 KoreanHEAP/LiHeap Application AssistanceEducated on Energy Assistance Programs Not Available 1 Other Source 0 0 0 0 0


0 0

2016-12-14 Vietnamese

HEAP/LiHeap Application AssistanceEducated on Avoiding DisconnectionEducated on Energy Assistance Programs



0 0

## How Enrolled FERAMedical Baseline

#CARE

Dedicated Toll‐Free

CARE Table 10 CHANGES One‐On‐One Customer Assistance SessionsSouthern California Edison

Reporting Period December 1, 2016, through December 31, 2016

Date[3]CHANGES

Participants’ self‐identified language of

preference

Description of the session content identifying service provided (e.g. utility

bill assistance, utility bill dispute resolution, and other energy related

issues)[2]

Description of each contact made with that customer’s utility until a

solution is reached.

If on CARE,Enter How Initially Enrolled

Number of Enrollment throughCHANGES CBOs' Assistance

Confirmed by IOU

Customer Receiving Assistance withBill Payment Plans (initiated or

modified)by the CHANGES CBOs.

Customer Receiving Assistance with

Utility Bill Disputes, including bill modification,

by the CHANGES CBOs.Calls to

Dedicated 800 # Recorded

by IOU [1]

Dedicated Toll‐Free

19

202122

23

24

25

A B C D E F G H I J K L M N O P


HEAP/LiHeap Application AssistanceEducated on Energy Efficiency/ ConservationStop Disconnection

Not Available 1 Other Source 0 0 0 0 0Meeting with client.

0 0


HEAP/LiHeap Application AssistanceEducated on Avoiding DisconnectionEducated on Energy Assistance Programs

Not Available 1 Data Sharing 0 0 0 0 0Meeting with client.

0 0

Current Month Total 14 0 0 0 4 1 1 0Year‐to‐Date Total 291 0 0 4 112 44 23 20

[1] Total calls placed to 800# recorded by SCE from December 1, 2016, through December 31, 2016, is 0. Data on calls per each one‐on‐one session not available.

[2] For column C, this data was provided by CHANGES contractor, Self Help for the Elderly, via CSID. This table was edited and reformatted from its original version in order to have a more consistent appearance and format with existing SCE tables.

[3] Dates listed are one‐on‐one case open dates as provided by CHANGES contractor. Dates do not necessarily coincide with the date of the session.

1

2

345

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

3637

38

39

40

41

42

43

44

45

A B C D E F G

Not Available Cantonese Understanding Your Bill 1 0.5 7 N/A

Not Available English Understanding Your Bill 1 0.5 5 N/A

Not Available indonesian Understanding Your Bill 1 0.5 1 N/A

Not Available Spanish Understanding Your Bill 2 0.5 34 N/A

Not Available Vietnamese Understanding Your Bill 1 0.5 12 N/A

Not Available Cantonese Safety Tips 1 0.5 8 N/A

Not Available English Safety Tips 1 0.5 3 N/A

Not Available Spanish Safety Tips 2 0.5 29 N/A

Not Available Tagalog Safety Tips 1 0.5 13 N/A

Not Available English Level Pay Plan 1 0.5 1 N/A

Not Available indonesian Level Pay Plan 1 0.5 1 N/A

Not Available Spanish Level Pay Plan 1 0.5 19 N/A

Not Available Vietnamese Level Pay Plan 1 0.5 11 N/A

Not Available Cantonese Energy Conservation 1 0.5 8 N/A

Not Available Mandarin Energy Conservation 1 0.5 2 N/A

Not Available Spanish Energy Conservation 1 0.5 12 N/A

Not Available KoreanCARE/FERA and Other

Assistance Programs3 0.5 21 N/A

Not Available SpanishCARE/FERA and Other

Assistance Programs1 0.5 14 N/A

Not Available Cantonese Avoiding Disconnection 1 0.5 8 N/A

Not Available English Avoiding Disconnection 1 0.5 1 N/A

Not Available Japanese Avoiding Disconnection 1 0.5 4 N/A

Not Available Mandarin Avoiding Disconnection 1 0.5 1 N/A

Not Available Spanish Avoiding Disconnection 1 0.5 9 N/A

Not Available Tagalog Avoiding Disconnection 2 0.5 44 N/A

Not Available English High Energy Use 1 0.5 11 High Use Handout

Not Available Spanish High Energy Use 1 0.5 6 High Use Handout

Not Available Cantonese Gas Aggregation 1 0.5 6 Gas Aggregation Handout

Not Available Mandarin Gas Aggregation 1 0.5 2 Gas Aggregation Handout

Current

Month Total 32 286

Year‐to‐Date 566 6076

[1] Contractor states all sessions at least 30 minutes

Description of Information / Literature Provided

CARE Table 11 CHANGES Group Customer Assistance Sessions₍₂₎₍₃₎Southern California Edison

Reporting Period December 1, 2016, through December 31, 2016

DateSession Language

Description of Service Provided (e.g. utility bill assistance, utility bill dispute resolution, and other energy related

issues)

Sessions Logistics

# of Sessions

Length₍₁₎ (Hours)

Number of Attendees (4)(5)(6)(7)(8)

[5] On the Consumer Education Topic addendum of the 2016 CHANGES Data Report of December 2016, the number of

attendees for the Safety Tips classes add up to 53, not 52 as shown on the report. Thus, the total shown on this table does

not match the total on the 2016 CHANGES Data Report.


attendees for the Level Pay Plan classes add up to 32, not 31 as shown on the report. Thus, the total shown on this table

does not match the total on the 2016 CHANGES Data Report.

[3] The numbers provided by the CHANGES contractor are for SCE and SoCal Gas combined, due to the combined service

territory.


attendees for the Avoidding Disconnection classes add up to 67, not 66 as shown on the report. Thus, the total shown on this

table does not match the total on the 2016 CHANGES Data Report.

[2] This table was provided by CHANGES contractor, Self Help for the Elderly, via CSID. This table was edited and reformatted

from its original versions in order to have a more consistent appearance and format with existing SCE tables.

[7] On the Consumer Education Topic addendum of the 2016 CHANGES Data Report of December 2016,, the number of

attendees for the Energy Conservation classes add up to 22, not 21 as shown on the report. Thus, the total shown on this



attendees for the Understanding Your Bill classes add up to 59, not 57 as shown on the report. Thus, the total shown on this



STATE OF CALIFORNIA


Application 14-11-007 (Filed November 18, 2014)

And Related Matters. A.14-11-009

A.14-11-010 A.14-11-011

CERTIFICATE OF SERVICE

I hereby certify that, pursuant to the Commission’s Rules of Practice and Procedure, I have this day served a true copy of MONTHLY REPORT OF SOUTHERN CALIFORNIA EDISON COMPANY (U 338-E) LOW INCOME ASSISTANCE PROGRAMS FOR JANUARY 2017 on all parties identified on the attached service list(s) for A.14-11-007 et al. Service was effected by transmitting copies via e-mail to all parties who have provided an e-mail address and by placing copies in sealed envelopes and causing such envelopes to be delivered by hand or by overnight courier to the offices of the Assigned ALJ(s) or other addressee(s).

ALJ W. Anthony Colbert CPUC 505 Van Ness Avenue San Francisco, CA 94102

Executed on February 21, 2017, at Rosemead, California.

/s/ Olivia Gutierrez Olivia Gutierrez Legal Administrative Assistant SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770

PROCEEDING: A1411007 - EDISON - FOR APPROVA FILER: SOUTHERN CALIFORNIA EDISON COMPANY LIST NAME: LIST LAST CHANGED: FEBRUARY 17, 2017

DOWNLOAD THE COMMA-DELIMITED FILE ABOUT COMMA-DELIMITED FILES

Back to Service Lists Index

CARMELITA L. MILLER JAKE OSTER LEGAL COUNSEL SR. DIR, REGULATORY AFFAIRS THE GREENLINING INSTITUTE ENERGYSAVVY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, WA 00000 FOR: THE GREENLINING INSTITUTE FOR: ENERGYSAVVY

MARIA STAMAS NOEL OBIORA LEGAL FELLOW, ENERGY PROGRAM ATTORNEY NATURAL RESOURCES DEFENSE COUNCIL CPUC EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: NATURAL RESOURCES DEFENSE COUNCIL FOR: ORA

RODNEY WILLIAMS CHARLES HARAK EVP NORTH AMERICA STAFF ATTORNEY EMBERTEC USA, LLC NATIONAL CONSUMER LAW CENTER EMAIL ONLY 7 WINTHROP SQUARE, 4TH FLOOR EMAIL ONLY, CA 00000 BOSTON, MA 02110-1245 FOR: EMBERTEC USA, LLC FOR: NATIONAL CONSUMER LAW CENTER

KIM F. HASSAN DANIEL W. DOUGLASS ATTORNEY ATTORNEY SOCAL GAS COMPANY / SDG&E COMPANY DOUGLASS & LIDDELL 555 WEST FIFTH STREET, GT14E7 4766 PARK GRANADA, SUITE 209 LOS ANGELES, CA 90013-1011 CALABASAS, CA 91302 FOR: SAN DIEGO GAS & ELECTRIC COMPANY / FOR: NEST LABS, INC.

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SOUTHERN CALIFORNIA GAS COMPANY

ALLAN RAGO FADIA RAFEEDIE KHOURY QUALITY CONSERVATION SERVICES DIR & MANAGING ATTORNEY 4751 ARROW HIGHWAY SOUTHERN CALIFORNIA EDISON COMPANY MONTCLAIR, CA 91763 2244 WALNUT GROVE AVENUE FOR: ENERGY EFFICIENCY COUNCIL ROSEMEAD, CA 91770 FOR: SOUTHERN CALIFORNIA EDISON COMPANY

LAURI WALKER LISA SCHMIDT CENTER FOR SUSTAINABLE ENERGY HOME ENERGY ANALYTICS 9325 SKY PARK COURT, STE. 100 13061 BYRD LANE SAN DIEGO, CA 92123 LOS ALTOS, CA 94022 FOR: CENTER FOR SUSTAINABLE ENERGY FOR: HOME ENERGY ANALYTICS (HEA)

ERICA SCHROEDER MCCONNELL HAYLEY GOODSON SHUTE, MIHALY AND WEIBERGER, LLP STAFF ATTORNEY 396 HAYES STREET THE UTILITY REFORM NETWORK SAN FRANCISCO, CA 94102 785 MARKET ST., STE. 1400 FOR: INTERSTATE RENEWABLE ENERGY SAN FRANCISCO, CA 94103 COUNCIL, INC. (IREC) FOR: THE UTILITY REFORM NETWORK

IVAN JIMENEZ STEPHANIE WANG LEGAL FELLOW POLICY DIR BRIGHTLINE DEFENSE PROJECT CALIFORNIA HOUSING PARTNERSHIP 1028A HOWARD STREET 369 PINE STREET, STE.300 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94104 FOR: BRIGHTLINE DEFENSE PROJECT FOR: CALIFORNIA HOUSING PARTNERSHIP

SERJ BERELSON JILL N. JAFFE OPOWER NOSSAMAN LLP 680 FOLSOM STREET, 3RD FLOOR 50 CALIFORNIA STREET, 34TH FLOOR SAN FRANCISCO, CA 94107 SAN FRNACISCO, CA 94111 FOR: OPOWER, INC. FOR: CALIFORNIA WATER ASSOCIATION

DARREN P. ROACH MELISSA W. KASNITZ PACIFIC GAS AND ELECTRIC COMPANY CENTER FOR ACCESSIBLE TECHNOLOGY LAW DEPT. 3075 ADELINE STREET, STE. 220 PO BOX 7442, MC B30A BERKELEY, CA 94703 SAN FRANCISCO, CA 94120 FOR: CENTER FOR ACCESSIBLE TECHNOLOGY FOR: PACIFIC GAS AND ELECTRIC COMPANY

MICHAEL CALLAHAN-DUDLEY BRAD HEAVNER REGULATORY COUNSEL POLICY DIRECTOR MARIN CLEAN ENERGY CALIFORNIA SOLAR ENERGY INDUTRIES ASSN. 1125 TAMALPAIS AVENUE 555 5TH STREET, NO. 300-S SAN RAFAEL, CA 94901 SANTA ROSA, CA 95401-8307 FOR: MARIN CLEAN ENERGY FOR: CALIFORNIA SOLAR ENERGY INDUSTRIES ASSOCIATION

DAN GRIFFITHS MARCO LIZZARAGA ATTORNEY LA COOPERATIVA CAMPESINA DE CALIFORNIA BRAUN BLAISING MCLAUGHLIN & SMITH, P.C. 1107 9TH STREET, STE.420 915 L STREET, SUITE 1480 SACRAMENTO, CA 95814



SACRAMENTO, CA 95814 FOR: PROTEUS INC. AND LA COOPERATIVE FOR: CITY OF LANCASTER CAMPESINA DE CALIFORNIA

SCOTT BLAISING JAMES L. HODGES COUNSEL 1069 45TH STREET BRAUN BLAISING MCLAUGHLIN & SMITH, P.C. SACRAMENTO, CA 95819 915 L STREET, SUITE 1480 FOR: THE EAST LOS ANGELES COMMUNITY SACRAMENTO, CA 95814 UNION (TELACU); THE MARAVILLA FOR: CITY OF LANCASTER FOUNDATION; THE ASSOCIATION OF CALIFORNIA COMMUNITY AND ENERGY SERVICES (ACCES)

RONN KAISER CHIEF COUNSEL DEPT OF COMMUNITY SERVICES & DEVELOPMENT2389 GATEWAY OAKS DR., STE. 100 SACRAMENTO, CA 95833 FOR: DEPARTMENT OF COMMUNITY SERVICES AND DEVELOPMENT (CSD)

ALLEN FERNANDEZ SMITH ANDREW STEINBERG PACIFIC GAS & ELECTRIC COMPANY SOUTHERN CALIFORNIA GAS COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

ARLEEN NOVOTNEY BRANDON RIDLEY ACCESS / SCF PACIFIC GAS & ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

BRETT SEARLE CARMEN L. GIBBS SR. BUSINESS ANALYST - PRICING PRODUCTS STAFF ATTORNEY PACIFIC GAS AND ELECTRIC COMPANY CA. DEPT. OF COMMUNITY SVCS. & DEV'T. EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

CAROLINE MCCORMACK CASE COORDINATION CALIFORNA HOUSING PARTNERSHIP PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

CHARLIE TOLEDO CHONDA JORDAN NWAMU DIRECTOR PACIFIC GAS AND ELECTRIC COMPANY SUSCOL INTERTRIBAL COUNCIL EMAIL ONLY EMAIL O NLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: LIOB MEMBER

DAVE STEPHENSON DAVID HUANG RATE REGULATION MANAGER LEGAL FELLOW

Information Only



AMERICAN WATER WORKS SERVICE COMPANY THE GREENLINING INSTITUTE EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: LIOB MEMBER

DAVID READMAN DENNIS W. GUIDO EMAIL ONLY EXECUTIVE V.P. - CORPORATE RELATIONS EMAIL ONLY, CA 00000 STAPLES & ASSOCIATES EMAIL ONLY EMAIL ONLY, CA 00000

EMILY SANGI ERWIN BONILLA DAVIS WRIGHT TREMAINE, LLP PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

EVELYN LOPEZ HUGH YAO PACIFIC GAS AND ELECTRIC COMPANY SOUTHERN CALIFORNIA GAS COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

JACK F. PARKHILL JASON WIMBLEY EMAIL ONLY DEPT OF COMMUNITY SRVCS & DEVELOPMENT EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000 FOR: LIOB MEMBER

JOSELITO ATILIO HERNANDEZ JYOTHI M. MUSUNURI IDEATE CALIFORNIA PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: LIOB MEMBER

LARA ETTENSON LARRY GROSS NATURAL RESOURCES DEFENSE COUNCIL COALITION FOR ECONOMIC SURVIVAL EMAIL ONLY EMAIL ON LY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: LIOB MEMBER

LISA LONG LISA MCNALLY PACIFIC GAS AND ELECTIRC OCMPANY PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

LUJUANA MEDINA MARIL PITCOCK SOCALGAS PACIFIC GAS AND ELCTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

MARY O'DRAIN MAURICIO BLANCO PACIFIC GAS & ELECTRIC COMPANY JHC, INC. EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000



MCE REGULATORY MEAGHAN DORAN MARIN CLEAN ENERGY ENERGY EFFICIENCY SPECIALIST EMAIL ONLY MCE CLEAN ENERGY EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000

MELANIE GILLETTE MELISSA BRANDT SENIOR POLICY DIRECTOR PACIFIC GAS AND ELECTRIC COMPANY EFFICIENCY COUNCIL EMAIL ONLY 1885 GRAZZIANI WAY EMAIL ONLY, CA 00000 ROSEVILLE, CA 00000

MIKE CADE MIKE GLASS ALCANTAR & KAHL PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

NAILA AHMED NIKOLE PRODOUZ PACIFIC GAS AND ELECTRIC COMPANY PACIFIC GAS & ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

ORTENSIA LOPEZ PATRICIA WATTS EL CONCILIO OF SAN MATEO COUNTY FCI MANAGEMENT CONSULTANTS EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 FOR: LIOB MEMBER FOR: LIOB MEMBER

PRIMITIVO ROJAS-CHEATHAM RONNALYN BORDON PACIFIC GAS AND ELECTRIC COMPANY PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

SHALINI SWAROOP SHERI BOLES REGULATORY & LEGISLATIVE COUNSEL CALIFORNIA PUBLIC UTILITIES COMMISSION MARIN CLEAN ENERGY EXECUTIVE DIVISION EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

STEPHANIE CHEN TINA NGUYEN POLICY DIR. - ENERGY / TELECOM PACIFIC GAS & ELECTRIC COMPANY THE GREENLINING INSTITUTE EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

VIDHYA PRABHAKARAN MRW & ASSOCIATES, LLC ATTORNEY EMAIL ONLY DAVIS WRIGHT & TREMAINE, LLP EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000



ALAN WORK MARY MUNOZ ENCINAS EVOLVE TECHNOLOGIES, LLC BUSINESS DEV ASSOCICATE 15354 N 83RE WAY EVOLVE TECHNOLOGIES, LLC SCOTTSDALE, AZ 85260 15354 N 83RD WAY SCOTTSDALE, AZ 85260

CYNTHIA MITCHELL DAVID KIM CONSULTANT SOUTHERN CALIFORNIA GAS COMPANY ENERGY ECONOMICS, INC. 555 WEST 5TH STREET 530 COLEGATE COURT LOS ANGELES, CA 90013 RENO, NV 89503

ELIZABETH BAIRES EMMA PONCO REGULATORY MGR SOUTHERN CALIFORNIA GAS COMPANY SOUTHERN CALIFORNIA GAS COMPANY 555 WEST 5TH STREET 555 W. FIFTH ST., GT14D6 LOS ANGELES, CA 90013 LOS ANGELES, CA 90013 FOR: SOUTHERN CALIFORNIA GAS COMPANY

KENDRA TALLEY PAMELA WU CASE MGR. SOUTHERN CALIFORNIA GAS COMPANY SOUTHERN CALIFORNIA GAS COMPANY 555 W. FIFTH STREET, ML 19A7 555 W. FIFTH STREET, GT14D6 LOS ANGELES, CA 90013 LOS ANGELES, CA 90013

REGINA LUGANI RONALD VAN DER LEEDEN MANAGER, PROGRAM LEVERAGING GRP DIR.-GENERAL RATE CASE & REVENUE REQ. SOUTHERN CALIFORNIA GAS COMPANY SOUTHERN CALIFORNIA GAS COMPANY 555 WEST FIFTH STREET, GT-2089 555 W. FIFTH STREET, GT14D6 LOS ANGELES, CA 90013 LOS ANGELES, CA 90013

GREGORY HEALY CARLOS A. H. VAQUERANO REGULATORY CASE MGR. EXECUTIVE DIR. SOUTHERN CALIFORNIA GAS COMPANY SALVADORAN AMERICAN LEADERSHIP 555 WEST FIFTH STREET, GT14D6 1625 WEST OLYMPIC BLVD. LOS ANGELES, CA 90013-1011 LOS ANGELES, CA 90015 FOR: SALVADORAN AMERICAN LEASDERSHIP AND EDUCATIONAL FUND (SALEF)

ANGELICA M. MORALES CASE ADMINISTRATION ATTORNEY, LAW DEPT SOUTHERN CALIFORNIA EDISON COMPANY SOUTHERN CALIFORNIA EDISON COMPANY 2244 WALNUT GROVE AVENUE, ROOM 370 2244 WALNUT GROVE AVENUE, BOX 800 ROSEMEAD, CA 91770 ROSEMEAD, CA 91770

LISA MAU LISA TOBIAS SOUTHERN CALIFORNIA EDISON PARALEGAL 2244 WALNUT GROVE AVE. SOUTHERN CALIFORNIA EDISON COMPANY ROSEMEAD, CA 91770 2244 WALNUT GROVE AVE., PO BOX 800 ROSEMEAD, CA 91770

MICHAEL TOMLIN DONALD KELLY SOUTHERN CALIFORNIA EDISON COMPANY EXE. DIRECTOR 2244 WALNUT GROVE AVENUE UTILITY CONSUMERS' ACTION NETWORK



ROSEMEAD, CA 91770 3405 KENYON ST., STE. 401 SAN DIEGO, CA 92110

JEFFREY T. LINAM ANNLYN M. FAUSTINO DIR OF FINANCE REGULATORY CASE ANALYST & SUPPORT CALIFORNIA AMERICAN WATER SDG&E/SCGC 1033 B AVENUE, SUITE 200 8330 CENTURY PARK COURT, CP31E CORONADO, CA 92118 SAN DIEGO, CA 92123

BRITTNEY L. LEE JOSHUA THOMPSON REGULATORY CASE ADMIN. SAN DIEGO GAS & ELECTRIC COMPANY SAN DIEGO GAS & ELECTRIC COMPANY 8690 BALBOA AVE 8330 CENTURY PARK COURT, CP32F SAN DIGEO, CA 92123 SAN DIEGO, CA 92123

ROLAND G MOLLEN CENTRAL FILES SAN DIEGO GAS & ELECTRIC COMPANY SAN DIEGO GAS & ELECTRIC COMPANY 8690 BALBOA AVE 8330 CENTURY PARK CT, CP31-E SAN DIEGO, CA 92123 SAN DIEGO, CA 92123-1530

ELISE TORRES ANGELIQUE PICOT STAFF ATTORNEY CASE COORDINATOR THE UTILITY REFORM NETWORK PACIFIC GAS AND ELECTRIC COMPANY 785 MARKET STREET, SUITE 1400 77 BEALE ST., MC B9A, PO BOX 770000 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94105

JESSICA FRANCISCO MATTHEW H. LEWIS PACIFIC GAS & ELECTRIC COMPANY PACIFIC GAS & ELECTRIC COMPANY 245 MARKET STREET, RM. 678 EMAIL ONLY SAN FRANCISCO, CA 94105 EMAIL ONLY, CA 94105

PAOLA BENASSI SHIRLEY WOO PACIFIC GAS AND ELECTRIC COMPANY PACIFIC GAS & ELECTRIC COMPANY 77 BEALE STREET, MC B9A 77 BEALE STREET, B30A SAN FRANCISCO, CA 94105 SAN FRANCISCO, CA 94105

JOHN MCINTYRE MARTIN A. MATTES ATTORNEY ATTORNEY GOODIN, MACBRIDE, SQUERI & DAY, LLP NOSSAMAN LLP 505 SANSOME ST., STE. 900 50 CALIFORNIA STREET, 34TH FL. SAN FRANCISCO, CA 94111 SAN FRANCISCO, CA 94111

CALIFORNIA ENERGY MARKETS PATRICIA LANDRY 425 DIVISADERO ST., SUITE 303 REGULATORY AFFAIRS SAN FRANCISCO, CA 94117 PACIFIC GAS & ELECTRIC COMPANY PO BOX 770000, MC B9A SAN FRANCISCO, CA 94177

RICK COUNIHAN JENNIFER K. BERG NEST LABS, INC. BAYREN PROGRAM MANAGER 3400 HILLVIEW AVENUE ASSOCIATION OF BAY AREA GOVERNMENTS PALO ALTO, CA 94304 101 - 8TH STREET OAKLAND, CA 94607



TIM LINDL BENITO DELGADO-OLSON COUNSEL K TO COLLEGE KEYES & FOX LLP 7730 PARDEE LANE 436 14TH STREET, STE. 1305 OAKLAND, CA 94621 OAKLAND, CA 94612

BECKIE MENTEN ANNE ARQUIT NIEDERBERGER DIR OF CUSTOMER PROGRAMS POLICY SOLUTIONS MARIN CLEAN ENERGY 218 FOSS CREEK CIRCLE 1125 TAMALPAIS AVE. HEALDSBURG, CA 95448 SAN RAFAEL, CA 94901

ROBERT CASTANEDA CATHIE ALLEN PROTEUS, INC. REGULATORY AFFAIRS MGR. 1830 N. DINUBA BLVD. PACIFICORP VISALIA, CA 95814 825 NE MULTNOMAH ST., STE 2000 PORTLAND, OR 97232

MARISA DECRISTOFORO PACIFICORP 825 NE MULTNOMAH STREET, SUITE 800 PORTLAND, OR 97232

ELEANOR BROWN MICHAEL COLVIN CPUC CPUC - EXEC EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

RAVINDER MANGAT TORY FRANCISCO EPP BRANCH - PROCUREMENT CALIFORNIA PUBLIC UTILITIES COMMISSION CALIFORNIA PUBLIC UTILITIES COMMISSION ENERGY DIVISION - RESIDENTIAL PROGRAMS EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000

ZAIDA C. AMAYA ALEXANDER COLE CALIFORNIA PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ENERGY DIVISION - RESIDENTIAL PROGRAMS ELECTRICITY PRICING AND CUSTOMER PROGRAMEMAIL ONLY AREA EMAIL ONLY, CA 00000 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214

ALICE GLASNER ANA M. GONZALEZ CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION PROCUREMENT STRATEGY AND OVERSIGHT BRANC DIVISION OF ADMINISTRATIVE LAW JUDGES ROOM 4102 ROOM 2106 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

State Service



AVA N. TRAN DANIEL BUCH CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ENERGY EFFICIENCY BRANCH ELECTRICITY PRICING AND CUSTOMER PROGRAMAREA 4-A AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

JAMES RALPH JAMIE ORMOND CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION DEMAND RESPONSE, CUSTOMER GENERATION, ANROOM 5037 ROOM 5206 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

JEANNE MCKINNEY LISA PAULO CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION DIVISION OF ADMINISTRATIVE LAW JUDGES CONSUMER PROGRAMS BRANCH ROOM 5113 ROOM 3-D 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

MARNA ANNING RAVNEET KAUR CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ELECTRICITY PRICING AND CUSTOMER PROGRAM COMMUNICATIONS AND WATER POLICY BRANCH AREA AREA 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

SARAH R. THOMAS SEAN A. SIMON CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION COMMISSIONER RECHTSCHAFFEN ROOM 5033 AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

SHANNON O'ROURKE SYREETA GIBBS CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION DEMAND RESPONSE, CUSTOMER GENERATION, AN ENERGY EFFICIENCY BRANCH AREA 4-A AREA 4-A 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214

W. ANTHONY COLBERT ZHEN ZHANG CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION DIVISION OF ADMINISTRATIVE LAW JUDGES LEGAL DIVISION ROOM 5115 ROOM 5130 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 FOR: ORA

ZITA KLINE CALIF PUBLIC UTILITIES COMMISSION ELECTRICITY PRICING AND CUSTOMER PROGRAMROOM 4102 505 VAN NESS AVENUE



SAN FRANCISCO, CA 94102-3214

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