benchmarking botswana’s performance presented by dr p thobokwe
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ICT PITSO 2012THEME: INNOVATIVE SEVICE DELIVERY
Benchmarking Botswana’s
Performance
Presented by
Dr P Thobokwe
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Benchmarking Botswana’s Performance PRESENTATION OUTLINE
• Brief About Indicators from the GIT Report • Brief About The NRI Framework 2012
Background
Botswana Performance)
Comparative Analysis
Conclusion
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THE NETWORK READINESS (NRI) FRAMEWORK
Environment = Political & Regulatory +
Environment Business & Innovation Environment
The NRI is a tool for assessing & leveraging technology for competitiveness and development. It captures the main drivers of ICT readiness plus ICT impacts
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Networked Readiness Index
Environment
Political and Regulatory Environment
Business & Innovation Infrastructure Environment
ReadinessInfrastructure & digital content
Affordability
Skills
Usage Individual Usage
Business Usage
Government Usage
Impact (NEW) Economic Skills
Social Impacts
Component Sub-Indexes
Pillars ( 10 in all)
THE NETWORK READINESS FRAMEWORK
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NRI
ENVIRONMENT(4.1) #52
Political and Regulatory Environment (4.3) - #40
Business & Innovation Environment (3.9) - #79
READINESS(4.0) #98
Infrastructure & digital content (3.3) -#93
Affordability (4.0) - #101
Skills (4.8) - #85
IMPACT (3.1) #98
Social (3.4) - #91
Economic 2.7) - #113
USAGE(3.2) #96 Individual Usage (2.4) - #102
Business Usage (3.4) - #87
Government Usage (3.7) - #72
Summary 2011-12 Performance - Botswana
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Summary 2011-12 Performance BotswanaEnvironment
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Summary 2011-12 Performance BotswanaReadiness
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Summary 2011-12 Performance BotswanaUsage
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Summary 2011-12 Performance BotswanaImpact
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Comparative Performance in the NRI Framework: selected countries - best in the world and SSA
Botswana Mauritius RSA Rwanda Singapore Sweden
Network Readiness Index 89 53 72 82 2 1
NRI - score (3.6) (4.1) (3.9) (3.7) (5.86) (5.94)
Environment subindex52
(4.1)41
(4.4)34
(4.6)33
(4.7)1
(5.7)3
(5.5)
Best score in world for Singapore (5.7)
Readiness subindex98
(4.0)58
(5.0)94
(4.1)120 (3.2)
8(6.1)
3(6.4)
(Best score in world for Iceland (6.5)
Usage subindex96
(3.2)64
(3.6)76
(3.4)87
(3.3)5
(5.6)1
(5.9)
Best score in world for Sweden (5.9)
Impact subindex98
(3.1)83
(3.3)81
(3.3)56
(3.7)1
(6.0)2
(5.9)
Best score in world for Singapore (6.0)
Total number of countries in 2011-12 Report = 142 Score out of a 1-7 scale, where 7 is best score
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Botswana’s overall quality score improved slightly from 3.5 to 3.6 earning a rank of 89/142Best in the World score is 5.94 for Sweden
Best Quality score is 4.1 in the Environment sub index … whilst the Best in the World score is 5.73 for Singapore
The country’s major strength is the Political & Regulatory environment with a ranking of #40/142 with a score of 4.3 … whilst the best quality score in the world is 6.0 for Singapore
Summary Performance - Botswana
CONCLUSION
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CONCLUSIONAffordability key challenge - Opportunities for improvement (to increase both usage by individuals & businesses)
Benchmarking lessons in the region
Mauritius
Rwanda
Avoid complacency –
Look for opportunities of continuous improvement even in areas where performance is relatively good
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14
THANK YOUProductivi
tyis the key
ToCompetiti
veness
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The Marketing ManagerMrs Matlho Kgosi email: [email protected]
Tel: 362 6300Or Dr Phumzile Thobokwe Information & Research Services, Manageremail: [email protected]