big data in ecommerce: a guide for small business
TRANSCRIPT
BIG DATA IN E-COMMERCE
A GUIDE FOR SMALL BUSINESS
BIG DATA ISDATA SETS THAT ARE SO LARGE OR COMPLEXTHAT TRADITIONAL DATA PROCESSINGAPPLICATIONS ARE INADEQUATETO DEAL WITH THEM
STRUCTUREDDATA
CUSTOMER DATA(NAME, POSTALADDRESS, E-MAILADDRESS, PHONENUMBER)
TRANSACTIONALDATA (PRODUCT ID2342 ORDERED ONJAN 4, 2017 BY USERI 3576576)
PRODUCT RELATED DATA(PRODUCT CATEGORY,SIZE, TECHNICAL SPECS,PRICE, COLOR ETC.)
UNSTRUCTUREDDATA
TWITTER POSTS
FACEBOOK LIKES
YOUTUBE COMMENTS
OFFERCUSTOMIZEDPROMOTIONS
DECREASERETURNS
&CHURN
INCREASEAVERAGE REVENUE
PER CUSTOMER
INCREASECUSTOMER
LIFETIME VALUE
INCREASEPROFITABILITY
BIG DATA IS QUITESIMPLY
DATA THATCANNOT BE
MANAGED ORANALYZED BYTRADITIONAL
TECHNOLOGIES
REBECCA SHOCKLEY OF IBM
HOW CAN SMBECOMMERCE BENEFITFROM BIG DATAFOR BIG DATA TO BE MEANINGFUL FOR THE SMALLBUSINESSES,
IT NEEDS TO BE TREATED IN SUCH A WAY
THAT THE INSIGHTS SHOULD HELP SMBS ACHIEVE THEIRGOALS.
A CUSTOMISEDAPPROACH TO
BIG DATA ANALYSIS
IS REQUIRED FORHELPING SMBS
BECAUSE .....AN SMB DOES NOT HAVE HUGE BUDGETS OR MASSIVE TEAMS
A BIG DATA STRATEGY FORSMBS SHOULD BE
GOAL ORIENTED
FAST AND FLEXIBLE
BE ABLE TO RETURN HIGHRETURNS IN A SHORT TIME
FRAME
THANKYOU
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