9/2/2006

BMC Batch Impact Manager and BMC CONTROL-M/Forecast

August 2006

9/2/2006 ©2006 BMC Software2

Business Service Management

› The challenges our customers tell us they are facing in IT

Impact ofIT on the Business

IT Operations“How do changes or

failures in IT components or processes affect my

business?”

“What part of it is affected? How is it

affected?”

“And what is the cost to my business?”

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Business Service Management

› The challenges our customers tell us they’re facing in IT

Impact ofBusiness on IT

Business Operations“How do changes in my

business affect my IT systems and their ability

to deliver the required services?”

“How do I confirm IT is ready and able to

support key business initiatives?”

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BMC Batch Impact Manager – The Need

› Case Study– 2:00 a.m. – An unplanned event brings

the system down– 3:15 a.m. – Problem corrected – system

is up and running again– Batch flow may be behind schedule– 6:30 a.m. – Batch flow must complete so

that trading system is up by 7:00 a.m.– 7:00 a.m. – trading – the most critical

business service begins

Or does it?

› Managing online AND batch processes is one of most powerful BSM capabilities of BMC

Batch and Online are Becoming Increasingly Intertwined in Modern IT Business Services

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BMC Batch Impact Manager – The Solution

Finance 0

Finance 1 Finance 2 Finance 3

Finance 4 Finance 5 Finance 6

Finance 7 Finance 8 Finance 9 Finance 10

Finance 11 Finance 12

Finance 13

Finance 0Finance 0

Finance 1 Finance 2 Finance 3Finance 1 Finance 2 Finance 3

Finance 4 Finance 6

Finance 10Finance 9

Finance 4

Critical job – must complete by 6:30 AM

Finance 5

Finance 8

Finance 12

TradingBusinessService

SIM

› Allows defining “Must complete by”time for critical jobs

› Scans predecessor/ successor chains to determine and analyze critical path

› Provides early notification of potential batch delays

› Sends alerts to BMC Service Impact Manager for Business Service impact analysis

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Defining Critical Services

A new Batch Impact Manager job

› The jobs composing the “Critical Path” are dynamically mapped

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BMC Batch Impact Manager

– Early notification of batch processes missing their deadlines – Integration with BMC Service Impact Manager and BMC Atrium CMDB– Creation of BMC Remedy Service Desk tickets for BMC Batch Impact

Manager services– Batch incidents prioritization based on business relevance and slack time

› Manage what matters at the business service level– Focuses IT resources on critical

problems – Minimizes the impact of IT failures

on real business – Maximize production uptime – Decreases costs of IT and business

operations – Assuring SLAs are met

9/2/2006 ©2006 BMC Software8

BMC Batch Impact Manager New Reports

› SLA Analysis Report– Backwards analysis of my business

services– Does my backup service fail on specific days?– Should I shift resources from

service A to service B?

› History Report & Detailed Report– What was the exact flow of my Orders

service last week? – What services were executed last week?

Which ones were late?

› Service-Jobs Report &Job-Services Report

– Listing my current BMC Batch Impact Manager servicesand their related jobs

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SLA Analysis Report

Amount of Servicesper completion status

Services Details

SLA Analysis ReportBackward analysis for business services meeting SLAs

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Detailed Business Service and History Reports

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Service-Jobs and Job-Services Reports

› Service-Jobs ReportBMC Impact Manager services and their corresponding jobs

› Job-Services ReportAll jobs and the BMC Batch Impact Manager services they are part of

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The Need

› Prediction

– I have just defined a job. On which future dates will the job be scheduled ? How can I verify the accuracy of my scheduling definitions ?

– What happens to the actual scheduling if I change the month days calendar my job relies on ?

– I am now editing/viewing a scheduling table. Which jobs in the table are scheduled in which dates ?

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The Need

› Prediction– How will my batch flow look on May 24? – Which jobs that belong to my Finance application will be running next Saturday

between 16:00 – 18:00 on a given server? – I want to perform a DB re-org on the 23rd of next month:

• Which jobs will be affected ?• Should the job flow be changed to support that ? • Should certain jobs be held for that date ? • Is there a better time window for the planned down time?

– What is the least busy time window for adding additional jobs to BMC CONTROL-M/Server “Z”?

– Many more …

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BMC CONTROL-M/Forecast - Peeking into the Future

› Concepts – Simulates the job batch flow for a given future date, with estimated execution

time window for each job– Provides a visual calendar of the dates in which scheduling entities are to be

scheduled– Provides an enterprise wide view – Tight integration with BMC Batch Impact Manager

› Benefits– Provides the ability to validate the correctness of jobs definitions– Prevents SLA misses by identifying future exceptions before they occur– Predicts and prevents business outages and bottlenecks– Optimizes your business processes and reduces operational costs

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BMC CONTROL-M/Forecast Reports

› Reports based on historical data

– Workload for a given date • Amount of jobs per each hour

– Trend analysis for a given time frame• Example: Jobs running on a given host during Friday morning (08:00 – 11:00) in

the last two months – Filtering according to BMC CONTROL-M job attributes will be supported

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Trend Analysis Report

Amount of jobs

Time segments

Graphical bars detailed records

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BMC Batch Impact Manager and BMC CONTROL-M/Forecast - Future plans

› BMC CONTROL-M/Forecast “What if” scenarios: – Change the return code of a job and simulate the job flows after this change – Overwrite the estimated elapsed time of jobs and view the impact on the

schedule – Resources manipulation – …

› BMC CONTROL-M Resources usage› Enhanced statistics collection mechanism› Critical Path Bottlenecks› Additional reports› More…

9/2/2006 ©2006 BMC Software18

Demo Time!!