29 MEI

S

Sarene 083 652 9173 Mar 082 927 3248

T:+27 21 887 4740www.annabasson.co.za

WELGEVONDEN

R1 795 000

_________________

Situated in quiet

area. Just move in.

BEDROOMS 3

BATHROOMS 2

GARAGES 2

_______________________

>

>

>

DALSIG

R4 400 000

_________________

Jewel in Dalsig.

Truly a place to call

home.

BEDROOMS 4

BATHROOMS 3

GARAGES

_______________________

>

>

>

KAMPUS R1 733 250

> > >Eenmans Badk 1 Kelderparkering

Ligging! Ligging! Ligging!

DIE BOORD R3 280 000

> > >Bed 4 Bath 3 Garages 2

Family home offers great value.

CAMPUS R1 825 000

> > >Bed 2 Bath 1 Park 1

Excellent location on campus

LONGLANDS R1 750 000

> Erf 700m

Landelik en veilig.

BRANDWACHT AAN RIVIER R2 642

500

> Plot 670m

WELGEVONDEN R1 295 000

> > >Slaapk 2 Badk 1 Park 1

Grondvloer met uitsig.

REAL ESTATE:A102% INCREASE TO BECOMENO1

HelderbergHarcourts

winsnumberonespot

After five years in the top ten of

Harcourts South Africa, the local

Helderberg office of Harcourts

Platinum have finally done it

been awarded the Number One of-

fice in South Africa.

Its amonumental achievement for

principal Steve Caradoc-Davies and

his team. Competing against nearly

140 Harcourts offices throughout the

country, including mega-offices in

Pretoria and Johannesburg, Har-

courts Platinum enjoyed a 102% in-

creaseinbusinesstotaketheNumber

One spot.

Whats thereasonfortheirsuccess?

About sevenyears agowe embarked

on a journey to deliver a world-class

real estate experience to our clients,

says Caradoc-Davies.

This obsession to exceed the cus-

tomers expectation has included

ground-breaking marketing and

service offerings. Our results con-

firm that we are on the right track,

with massive year-on-year growth,

and a dominant local market-share.

With over 24 sales agents in the

residentialmarket, andanadditional

five agents specialising inmarketing

nine developments, we are on track

for another huge increase in 2014,

says Caradoc-Davies.

In addition to the achievement as

a business, a number of agents were

also recognised for their significant

achievements. Jason Hutton was

awarded second position for Top

Sales agent, and third positionExclu-

sive Lister. Michael Pashley

achieved seventh position for Top

Agent. Alistair Ormerod received

first position for Exclusive Lister,

and eleventh position for Top Agent.

HornetteBothawasfourteenthasTop

Agent. Newcomer to the industry,

LiezlHeerschap,washonouredas the

Rising Star of the Year. In addition

to this, Harcourts Platinum also re-

ceived the award for Outstanding

Marketing.

Says Caradoc-Davies: Being rec-

ognised as the Number One office in

Harcourts SouthAfrica, is a very spe-

cial achievement for our team. Every

singlepersoninourbusinesshascon-

tributed towards this and Im ex-

tremely proud. I know were on the

right track and our focus will contin-

ue to be our customer, and delivering

a customer experience that is world-

class.

The Helderberg Harcourts Platinum team celebrate their victory of being named the Top Harcourts office in SA.

Jason Hutton, a real estate agent

at Helderberg Harcourts, was

awarded second position in the

Top Agent category and Plati

num Status as well as the Blue

Circle Award. With him is Rich

ard Gray, CEO of Harcourts Afri

ca.

Liezl Heerschap, estate agent with

Helderberg Harcourts, was

awarded Rising Star of the Year.

Richard Gray, CEO of Harcourts

Africa is here with her.

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HELDERBERG

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HELDERBERG

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HELDERBERG

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HELDERBERG

Dont settle for less than perfect service

Sadly, the South African consumer

seldomcomplainsaboutsubstandard

service. Perhaps thats becausewere

trying to be polite, or because were

concerned our commentsmay not be

well received.

Its a shame really because, by our

silence, we really condone poor serv-

ice.

Imwriting this while in Australia

at a Harcourts International Confer-

ence.Wecanlearnathingortwofrom

the Australian consumer.

One thing thats instantly obvious

when you arrive in Australia is that

thegeneralservicestandardisimpec-

cably high.

Thereason?Constructivecriticism

when the customer experience is

poor. Itscalledfeedback,andwithout

it a business owner will be oblivious

to the problems that need attention.

Thekey is in theway theconsumer

expresseshimself.Iveseenfirst-hand

how the customer expresses his dis-

satisfactionfirm,polite,andcontrol-

led. Whats even more impressive

though, is the way management ac-

cepts the feedback - almost welcomes

it - and does something about it.

Theprocessisbeneficialbothtothe

consumer and the business owner,

who is thenconstantly improvinghis

offering. Yes, I know we have this in

South Africa too. But Ive also seen

how management gets defensive,

makes excuses, and minimises the

consumers opinion.

The same is true in real estate. The

generalserviceofferingfromAustral-

ian real estate companies is excep-

tional. Its theproduct of years of con-

sumer feedback and theway its been

positively received and acted upon.

In South Africa we have seen serv-

ice level improvements in some are-

as, but its often at a very slow pace.

Sohowcanweaccelerateit?Bypolite-

ly speaking up when were not satis-

fied and expecting the situation to be

fairly resolved.

Ifmanagementdoesnttakereason-

able steps to rectify the problem then

take your business elsewhere.

Its simplynotaccept-

able to make empty

promises and avoid the

consequences of non-

delivery.

Property sellers are

entitled to receive the

marketingoftheirprop-

erty that an agent prom-

ises.Theyare entitled to

regular andhonestmar-

ket feedback.

Theyareentitledtoan

honestestimationofthemarketvalue

of their property not some fictional

figure pulled out of the sky.

And when it comes to negotiating

offers, both seller and buyer are enti-

tled to an honest and

transparent process.

This is not the place for

games and scheming.

Thereneedstobeaforum

of trust and respect upon

which fair negotiation

can take place.

In many cases estate

agents deliver exactly

this - but not always. If

youre not getting what

you deserve then speak

up. Expect a resolution.And if youre

not happy, then take your business

elsewhere. This process will help im-

prove service levels. Ask for more.

You deserve it.

Talking Property, by

Steve CaradocDav

ies, principal of

Harcourts Platinum

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STELLENBOSCH

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STELLENBOSCH

RECORD PRICE: This home in De Zalze Winelands Golf Estate was recently sold by Pam

Golding Properties for R21,55 million a record price for a single residential property in the

Stellenbosch area. PGPs area manager for Stellenbosch, Louise Varga, says these are not on

ly record prices for De Zalze, but also for a single residential home anywhere in the Stellen

bosch area the previous record being R18 million for a single residential sale concluded in

2013.

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STELLENBOSCH

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STELLENBOSCH

Show units open: Monday - Friday 10:00 to 17:00 Saturday - Sunday 11:00 to 17:00

Tel: +27 (021) 852 0821 Russell: 083 457 2007 David: 082 410 7465 Christina: 082 330 1209

E-mail: russellm@iafrica.com or david@exactcape.co.za Website: www.schonenbergvillage.co.za

@SR_Village

I N SOM E R S E T WE S T

NEW

OPENING JUNE 2014

The all new Healthcare Centre consists of 13

Assisted Living units and 14 Frail Care rooms with

a professionally run clinic designed to the highest

standards to meet the needs of a more managable

environment.

Show units open: Monday - Friday 10:00 to 17:00 Saturday - Sunday 11:00 to 17:00

The village is constituted in terms of the Retirement Act No. 65 of 1988.

SRV096

Reserve Your UnitNOW!

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PAARL/WELLINGTON

Val de Vie the epitome of luxury

Val de Vie, described as one of the

boldest andmostupmarket of all the

recent developments in Paarl, will

be the most successful and the fast-

est selling of them all according to

Lizette Joubert, theRawsonProper-

ty Groups fanchisee for Paarl.

Situated in the fertile Berg River

valley between Paarl and Fransch-

hoek, it covers 250 ha in all. Today,

the development can offer most

homes, not only mountain views to

the Groot Drakenstein, Paarl Rock,

Simonsberg and the Franschhoek

ranges, but also vistas of cultivated,

open agricultural land. More than

70% of the estate consists of vine-

yards, farmland, wildlife camps,

paddocks and polo fields.

The average value of a home sold

here today is R4 800 000. In total

there are 532 plots and 500 of these

have been sold. By the end of the

year it is estimated that 350 homes

will have been built on the estate.

Those for sale vary in price from

R850 000 to R4 million, but the bulk

of demand is around R1 200 000.

The plots vary in size from 600 m

to 1 400 m.

A view of one of the landscaped homes at Val de Vie.

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PAARL/WELLINGTON

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PAARL/WELLINGTON

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PAARL/WELLINGTON

SHARPANDRUGGED: TURBOCHARGEDAND INTERCOOLEDDIESEL ENGINE

NissanPatrol Pickupnewworkhorseking

QUICKPIC

The new and updated Nissan Pa-

trol Pickup is now available in

South Africa, sporting a sharp

newlookwithruggedovertones,

a new diesel engine and upgrad-

ed features.

The Patrol nameplate has been

running strongly for over 60 years

and the new Patrol Pickup builds

on this heritage. It is an authentic

4x4 which represents Nissans

commitment to the large pickup

segment inSouthAfricawithabak-

kie that expresses the brands ulti-

mate do-anything attitude, espe-

cially in the roughest and toughest

environments.

The new Nissan Patrol Pickup

is an exciting addition to the Nis-

san LCV stable, comments Terry

Mashoko,LCVProductManagerat

Nissan South Africa.

The Patrol nameplate carries a

rich heritage the world over and in

South Africa has come to signify

the toughestbakkie for themostde-

manding applications. With its

new, powerful common rail diesel

engine, the new model is loaded

with the never say die attitude

which gives it legendary status in

the large bakkie segment.

Up for any challenge, the new

Patrol Pickup has the perfect mix

of brawnygood looks andbrute per-

formance to make light work of

even the most daunting terrain. Its

all-terrain suspension, impressive

torque delivery and superior off-

road performance makes travers-

ing any terrain for any purpose

easy and reassuring. Couple these

factors with its low cost of owner-

ship and the Patrol Pickup is easily

identified as the best workhorse

andstatussymbol theultimate4x4

that gets the job done, comfortably.

In 2014 guise, the new Patrol

Pickup looks tough, and is tough.

Our rich expertise in off-road vehi-

cles and our ability to create inno-

vative and exciting products has

culminated in a bakkie that knows

what the owner wants and is capa-

ble of delivering every time, all the

time. We know that our customers

in this segment need a no-frills, no-

fuss bakkie that can work and play

as hard as they do, which is exactly

what the new Patrol Pickup is de-

signed to do.

Available in single-cab configu-

ration and with a diesel-powered

4x4 drivetrain, the new Nissan Pa-

trol Pickup 3.0DTi 4x4 5-speedman-

ual is powered by a turbocharged

and intercooled new-age 16-valve

diesel engine which features com-

mon rail-fuel injection for im-

proved filtration, greater efficien-

cy, enhanced durability and im-

proved power output. Producing

110 kW at 3 600 rpm and 371 Nm of

torque between 1 800 and 2 400 rpm,

drivability is exceptionally refined

especially due to the low and wide-

spread torqueavailability.Coupled

to this, a class-leading towing ca-

pacityof 2 500kgemphasises thePa-

trol Pickups abilities as an all-

rounder for work and leisure pur-

poses.

Featuring Euro-2 compliancy

and 500 ppm diesel compatibility,

the new Patrol Pickup realises av-

erage fuel economyof 10.9-litresper

100 km on the combined cycle and,

with two fuel tanks totalling 175 li-

tres, a range of over 1 600 km be-

tween fill-ups is easily achievable.

The tried-and-trusted 4x4 system

is a part-time setup, enabling the

driver to select between threeman-

ually-activated drive modes de-

pending on the conditions. With a

standard rear differential lock, the

new Patrol Pickup features high-

and low-range four-wheel drive,

withmanual hub locks andamanu-

al override function. The new Pa-

trol Pickup also features wider

tyres for improved grip, as well as

a widened rear track which better

aligns the front and rear wheels for

improved stability and control, es-

pecially in sand driving conditions

off-road.The combinationof a flexi-

ble rear leaf spring suspension de-

sign with longer stroke on the

springs also results in improved

ride quality and comfort.

Forming part of its significant

upgrade, the interior features en-

hancements which match the exte-

riors rugged and modern looks,

whilestill subscribingto theprinci-

ple of fuss-free simplification. Ap-

propriately uncluttered, the interi-

or features air conditioning, power

steering and a tilt-adjustable steer-

ing wheel. New features include

electric windows, intermittent

windscreen wipers and warning

buzzers for opendoors andkeys left

in the ignition. Safety equipment

includes two airbags, three-point

safety belts andABSwith the venti-

lated front disc brakes.

Linked to low cost of ownership

and adding even more value, the

new Nissan Patrol Pickup comes

with a 3-year/ 100 000 kmwarranty

and class-leading service intervals

of 15 000 km.

The new Nissan Patrol Pickup

is available through Nissans en-

tire South African dealer network,

whichalsohas access to a full range

of accessories including spot lights,

cattle rails, replacement bumper,

winch, snorkels and audio system

along with many others, allowing

owners to customise their Patrol

Pickup to perfectly suit their re-

quirements, concludes Mashoko.

The 2014 Nissan Patrol Pickup

3.0D 4x4 retail price including VAT

is R476 900

The triedandtrusted 4x4 system is a parttime setup, enabling the driver to select between three manuallyacti

vated drive modes depending on the conditions. PHOTO: QUICKPIC

20

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AUTO

CHRYSLER JEEP DODGE 087 550 2859

Dynagel Street, The Interchange, Somerset West.

CHRYSLER JEEP DODGE 087 550 2859

Contact:

Alan van As 076 924 3553

Elanie Swift 083 450 6662

Jacques Fourie (Sales Manager)

072 616 0137

Youre invited to come and test-drive the all-new 2014 Jeep

Cherokee at our dealership.

Experience class-leading off-road capability, 9-speed automatic transmission, 5-star Euro NCAP safety rating and state-of-the-art technology

that commands adventure both on and off-road.

PS. Bring the whole family. Refreshments will be served and there will be entertainment for the kids.

To assist us with catering requirements, please contact us at the number below and conrm number of guests.

FIND A NEW FREEDOM

AT OUR OPEN DAY

Saturday 7 June 2014 10:00 - 15:00

OB0513573TheObservatoryAdCo

JEEP IS A REGISTERED TRADEMARK

OF CHRYSLER GROUP LLC.

QUICKPIC

Jeep Cherokee, the Jeep mid-

size Sport Utility Vehicle, has

evolved into a completely new

vehicle fully expressing the

brands core values of freedom,

authenticity, adventure and

passion and delivering to cus-

tomers a fresh interpretation of

theGoanywhere,doanything

attitudeof the legendaryAmeri-

can brand.

With the introduction of the 1984

Jeep Cherokee, three decades ago,

Jeep invented the mid-size SUV

category.

The all-new compact SUV of the

Jeep brand was the first vehicle of

its type and size and was so suc-

cessful that itwasquickly followed

by a number of competitive vehi-

cles.

A major feature of the 1984 Jeep

Cherokee was the all-new unibody

frame that gave the vehicle superi-

or rigidity with reduced weight

and fuel consumption.

Today, the new generation Jeep

Cherokee completely rethinks the

category invented by Jeep 30 years

ago and features a new sleek and

athletic design, the first nine-

speed automatic transmission in

the mid-size SUV segment, en-

hanced on-road driving dynamics

and handling, superior Jeep 4x4

capability, premium interior

craftsmanship, innovative tech-

nology, new levels of efficiency,

entertainment and comfort and

five-star safety and security fea-

tures that recently allowed the ve-

hicle to earn the designation of

safest 2013 SUV in its category

from Euro NCAP.

Engineered to excel on any and

all terrains, the new Jeep Chero-

kee expresses the synthesis be-

tween stylistic innovation and

family tradition, legendary 4x4 ca-

pability and technology: features

that are fully embodied in the top

of the range Limited model and in

its alter ego, the off-road special-

ist Trailhawk.

With a sleek and athletic exteri-

or the new Jeep Cherokee remains

true to the heritage of the brand

while moving forward into the

next erawith a shape that is as effi-

cient as the vehicle and maintains

the DNA that makes it a true Jeep.

The interior of the new Jeep

Cherokee delivers craftsmanship,

easy-to-operate technological con-

tents and thoughtful, clever fea-

tures.

Available in two-wheel drive

and four-wheel drive configura-

tions, the new generation Jeep

Cherokee is engineered to ensure

benchmark on and off-road capa-

bilities under all driving condi-

tions.

The new Jeep mid-size SUV of-

fers a choice of two innovative

four-wheel drive systems: Jeep

Active Drive I and Jeep Active

Drive Lock.

Jeep Active Drive I features a

fully automatic, single power

transfer unit (PTU) and delivers

seamless operation in and out of

four-wheel drive at any speed.

Jeep Active Drive Lock fea-

tures a locking reardifferential for

superior low-speed power deliv-

ery.

This vehicle is also the first mid-

size SUV to feature rear axle dis-

connect, resulting in reduced fric-

tion and energy loss when 4x4 ca-

pability isnt required and

ensuring improved fuel efficiency.

The rear-axle disconnect seam-

lessly switches between two-and

four-wheel drive for full-time

torque management without re-

quiring input from the driver.

The new Jeep Cherokee lineup

will be introduced in Jeep dealer-

ships starting in June, in the Lon-

gitude, Limited and Trailhawk

trim levels.

The engine range comprises the

new 3.2l l V-6 Pentastar petrol en-

gine or the 2.4l Tigershark Multi-

Air L4, both of which are offered

in combination with the all-new

nine-speed automatic transmis-

sion.

The new Jeep Cherokee will be

available at the beginning of June

2014 with the pricing as follows:

Jeep Cherokee 2.4l Longitude

FWD R479 990

Jeep Cherokee 3.2l Limited

FWD R505 990

Jeep Cherokee 3.2l Limited

AWD R563 990

Jeep Cherokee 3.2l Trailhawk

4WD R607 990

The new Jeep Cherokee joins its

larger sibling, theGrandCherokee

offering as standard a 6 year /

100 000 km maintenance plan.

Available in twowheel drive and fourwheel drive configurations, the new generation Jeep Cherokee is engi

neered to ensure benchmark on and offroad capabilities under all driving conditions. PHOTO: QUICKPIC

JeepCherokee: Freedomand innovation

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