brett knox bringing innovation and scale to the home performance industry
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Brett KnoxPresident, GreenHomes America
Comfort. Energy Savings. Guaranteed.
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About GreenHomes America
Founded in 2005 and a division of The Linc Group Single-source, home performance contractor Operations in New York, New Jersey, Utah, & California
• CA : San Diego, LA/Ventura County, San Jose, Fresno
Leader in Home Performance with ENERGY STAR®
Expanding nationally with franchising and acquisitions
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Solutions Delivered
Home Energy Audits
Attic & Basement Air Sealing
Attic & Wall Insulation
HVAC Replacement & Service
Windows & Doors
Solar & Tankless Water Heating
Energy Monitoring, LEDs, & more
Duct Replacement & Repair
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GreenHomes America Foundation
LincWareTechnology
Suite
Quality Management
System
Home PerformanceBusiness System
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Turnkey franchise solution for residential contractors
Sales
TheGreenHomes
System
Marketing
GovernmentPrograms
OperationsTechnology
Production
HumanResources
Home Performance Business System
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Quality Management System
Objective: Deliver the highest quality service, regardless of the location
What is it?• Comprehensive QMS formed by integrating:
ISO 9001 infrastructure, Six Sigma, Malcolm Baldridge and Balanced Scorecard
MasterBusinessProcess
BusinessProcessAnalysis
QualityManagement
System
ProjectManagement
MethodCorrective
& PreventativeActions
CorporatePerformance
MgteLearning
& WorkflowEducation
EnterpriseRiskMgt
Operational Benefits• SOP’s and Work Instructions ensure
consistent work processes• Metrics are defined for tracking purposes• All results are measured and benchmarked• Continuous improvement through corrective
and preventive actions
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Safety, Quality and Consistency
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LincWare Technology Suite
Work OrderManageme
nt
CustomerRelationshi
pManageme
nt
FinancialManageme
nt
CorporatePerformanceManagement
EnterpriseManagement
LearningManagement
TechnologyInfrastructure
Winner of the 2007 & 2009 Microsoft Pinnacle Award
