bridging the digital divide: community technology and community building

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Bridging the Digital Divide: Bridging the Digital Divide: Community Technology and Community Technology and Community Building Community Building April 20, 2001 April 20, 2001 Society of Black Graduate and Society of Black Graduate and Professional Students Professional Students Randal D. Pinkett, Ph.D. Candidate Randal D. Pinkett, Ph.D. Candidate Epistemology and Learning Group Epistemology and Learning Group MIT Media Laboratory MIT Media Laboratory

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Bridging the Digital Divide: Community Technology and Community Building. April 20, 2001 Society of Black Graduate and Professional Students Randal D. Pinkett, Ph.D. Candidate Epistemology and Learning Group MIT Media Laboratory. Agenda. I.The Digital Divide II.Community Technology - PowerPoint PPT Presentation

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Page 1: Bridging the Digital Divide: Community Technology and Community Building

Bridging the Digital Divide:Bridging the Digital Divide:Community Technology and Community Technology and

Community BuildingCommunity Building

April 20, 2001April 20, 2001Society of Black Graduate andSociety of Black Graduate and

Professional StudentsProfessional Students

Randal D. Pinkett, Ph.D. CandidateRandal D. Pinkett, Ph.D. CandidateEpistemology and Learning GroupEpistemology and Learning Group

MIT Media LaboratoryMIT Media Laboratory

Page 2: Bridging the Digital Divide: Community Technology and Community Building

AgendaAgenda

I.I. The Digital DivideThe Digital DivideII.II. Community TechnologyCommunity Technology

- Computer Clubhouse Project- Computer Clubhouse Project

- Camfield Estates-MIT Project- Camfield Estates-MIT Project

III.III. Observations and ConclusionsObservations and Conclusions

Page 3: Bridging the Digital Divide: Community Technology and Community Building

AgendaAgenda

I.I.The Digital DivideThe Digital DivideII.II. Community TechnologyCommunity Technology

- Computer Clubhouse Project- Computer Clubhouse Project

- Camfield Estates-MIT Project- Camfield Estates-MIT Project

III.III. Observations and ConclusionsObservations and Conclusions

Page 4: Bridging the Digital Divide: Community Technology and Community Building

“The ‘digital divide’ between certain groups of Americans has increased between 1994 and 2000 so that there is now an even greater disparity in penetration levels among some groups.”

Falling Through the Net III,NTIA

The Digital DivideThe Digital Divide

Page 5: Bridging the Digital Divide: Community Technology and Community Building

“There is a widening gap, for example, between those at upper and lower income levels.”

Falling Through the Net III,NTIA

The Digital DivideThe Digital Divide

Page 6: Bridging the Digital Divide: Community Technology and Community Building

“Additionally, even though all racial groups now own more computers than they did in 1994, Blacks and Hispanics now lag even further behind Whites in their levels of PC-ownership and on-line access.”

Falling Through the Net III,NTIA

The Digital DivideThe Digital Divide

Page 7: Bridging the Digital Divide: Community Technology and Community Building

Computer Penetration Rates by Race

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

1984 1989 1994 1997 1998

Year

Percent of U.S. Households

WhiteBlackHispanicOther

Δ = 21.5%-pts

Δ = 23.4%-pts

Δ = 16.8%-pts

Source: U.S. Δepartm ent of Com m erce

Page 8: Bridging the Digital Divide: Community Technology and Community Building

Internet Penetration Rates by Race

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

1994 1998

Year

Percent of U.S. Households (E-Mail Use)

WhiteBlackHispanicOther

Δ = 2.7%-pts

Δ = 13.8%-pts

Source: U.S. Δepartm ent of Com m erce

Page 9: Bridging the Digital Divide: Community Technology and Community Building

Computer Penetration Ratesby Income by Race (1997)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Under $15,000 $15,000-$34,999 $35,000-$74,999 $75,000+

Income

Percent of U.S. Households

WhiteBlackHispanicOther

Source: U.S. Department of Commerce

(1999)

Page 10: Bridging the Digital Divide: Community Technology and Community Building

THE DIGITAL DIVIDETHE DIGITAL DIVIDE

“The gap between thosewho benefit from new technologies

and those who do not.”

Page 11: Bridging the Digital Divide: Community Technology and Community Building

AgendaAgenda

I.I. The Digital DivideThe Digital DivideII.II. Community TechnologyCommunity Technology

- Computer Clubhouse Project- Computer Clubhouse Project

- Camfield Estates-MIT Project- Camfield Estates-MIT Project

III.III. Observations and ConclusionsObservations and Conclusions

Page 12: Bridging the Digital Divide: Community Technology and Community Building

COMMUNITY COMMUNITY TECHNOLOGYTECHNOLOGY

“Using the technology tosupport and meet the

goals of a community.”

- Beamish (1999)

Page 13: Bridging the Digital Divide: Community Technology and Community Building

THREE MODELS OFTHREE MODELS OFCOMMUNITY COMMUNITY TECHNOLOGYTECHNOLOGY

CommunityContent

CommunityNetworks

CommunityComputing

Centers

Page 14: Bridging the Digital Divide: Community Technology and Community Building

Community Technology Community Technology CentersCenters

Plugged In, East Palo Alto, CAPlugged In, East Palo Alto, CA Playing-2-Win, Harlem, NYPlaying-2-Win, Harlem, NY Computer Clubhouse, Boston, MAComputer Clubhouse, Boston, MA Austin Learning Academy, Austin, TX Austin Learning Academy, Austin, TX New Beginnings Learning Center, New Beginnings Learning Center,

Pittsburgh, PAPittsburgh, PA West Side Community Computing West Side Community Computing

Center, Cleveland, OHCenter, Cleveland, OH

Page 15: Bridging the Digital Divide: Community Technology and Community Building

Community NetworksCommunity Networks Seattle Community Network, Seattle Community Network,

Seattle, WASeattle, WA Big Sky Telegraph, Dillon, MontanaBig Sky Telegraph, Dillon, Montana National Capital Free-Net, Ottawa, National Capital Free-Net, Ottawa,

OntarioOntario Buffalo Free-Net, Buffalo, NYBuffalo Free-Net, Buffalo, NY PrairieNet, Urbana-Champaign, ILPrairieNet, Urbana-Champaign, IL

Page 16: Bridging the Digital Divide: Community Technology and Community Building

Community ContentCommunity Content Charlotte’s WebCharlotte’s Web

– http://www.charweb.orghttp://www.charweb.org Brooklyn Public LibraryBrooklyn Public Library

– http://www.brooklynpubliclibrary.orghttp://www.brooklynpubliclibrary.org City of SeattleCity of Seattle

– http://www.cityofseattle.comhttp://www.cityofseattle.com Neighborhood Knowledge Los AngelesNeighborhood Knowledge Los Angeles

– http://knla.ucla.eduhttp://knla.ucla.edu

Page 17: Bridging the Digital Divide: Community Technology and Community Building

CommunityContent

CommunityNetworks

CommunityComputing

Centers

MODELSMODELS

ACCESSTRAININGCONTENT

Education

Employment

Health Care

EconomicDevelopment

Entrepreneurship

Service Delivery

OUTCOMESOUTCOMES

Bridging the Digital DivideBridging the Digital Divide

Page 18: Bridging the Digital Divide: Community Technology and Community Building

AgendaAgenda

I.I. The Digital DivideThe Digital DivideII.II. Community TechnologyCommunity Technology

- Computer Clubhouse Project- Computer Clubhouse Project- Camfield Estates-MIT Project- Camfield Estates-MIT Project

III.III. Observations and ConclusionsObservations and Conclusions

Page 19: Bridging the Digital Divide: Community Technology and Community Building

The Computer Clubhouse The Computer Clubhouse ProjectProject

An after-school community An after-school community technology center (CTC) where technology center (CTC) where youth become fluent with new youth become fluent with new technological toolstechnological tools

Page 20: Bridging the Digital Divide: Community Technology and Community Building

The Computer Clubhouse The Computer Clubhouse ProjectProject

Clubhouse members create…Clubhouse members create…– Animations, robotic constructions, Animations, robotic constructions,

musical creations, simulations, video musical creations, simulations, video games, Web sites, ...games, Web sites, ...

Page 21: Bridging the Digital Divide: Community Technology and Community Building

The Computer Clubhouse The Computer Clubhouse ProjectProject

$20M funding from Intel $20M funding from Intel CorporationCorporation– 25 clubhouses nationwide25 clubhouses nationwide– 100 clubhouse anticipated world-wide100 clubhouse anticipated world-wide– http://www.computerclubhouse.orghttp://www.computerclubhouse.org

Page 22: Bridging the Digital Divide: Community Technology and Community Building
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Computer Clubhouse ProjectComputer Clubhouse Project

VIDEO CLIPVIDEO CLIP

Page 26: Bridging the Digital Divide: Community Technology and Community Building

AgendaAgenda

I.I. The Digital DivideThe Digital DivideII.II. Community TechnologyCommunity Technology

- Computer Clubhouse Project- Computer Clubhouse Project

- Camfield Estates-MIT Project- Camfield Estates-MIT ProjectIII.III. Observations and ConclusionsObservations and Conclusions

Page 27: Bridging the Digital Divide: Community Technology and Community Building

Camfield Estates-MIT Camfield Estates-MIT ProjectProject

A model for low-income housing A model for low-income housing developments as to how developments as to how individuals, families, and a individuals, families, and a community can use technology to community can use technology to support their interests and needssupport their interests and needs

Page 28: Bridging the Digital Divide: Community Technology and Community Building

Project SiteProject Site Camfield Estates, Roxbury, MACamfield Estates, Roxbury, MA Predominantly African-American (75%)Predominantly African-American (75%)

– 32% Hispanic / 68% Non-Hispanic32% Hispanic / 68% Non-Hispanic 102 units (80 occupied) and approximately 102 units (80 occupied) and approximately

250 residents250 residents Participant in HUD’s “Demo-Dispo” Participant in HUD’s “Demo-Dispo”

programprogram Neighborhood Technology Center (NTC) on Neighborhood Technology Center (NTC) on

the premisesthe premises

Page 29: Bridging the Digital Divide: Community Technology and Community Building
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Page 31: Bridging the Digital Divide: Community Technology and Community Building
Page 32: Bridging the Digital Divide: Community Technology and Community Building

Camfield Estates Camfield Estates DemographicsDemographics

Race

Page 33: Bridging the Digital Divide: Community Technology and Community Building

Camfield Estates Camfield Estates DemographicsDemographics

Ethnicity

Page 34: Bridging the Digital Divide: Community Technology and Community Building

Camfield Estates Camfield Estates DemographicsDemographics

Age

Page 35: Bridging the Digital Divide: Community Technology and Community Building

Camfield Estates-MITCamfield Estates-MITCreating Community Creating Community

ConnectionsConnectionsProjectProject

VIDEO CLIPVIDEO CLIP

Page 36: Bridging the Digital Divide: Community Technology and Community Building

ParticipatioParticipationn

June 2000 September 2000 January 2001

BaselineBaseline0 of 66 people0 of 66 people

Round IRound I::33 of 66 people (50%)33 of 66 people (50%)

Round II:Round II:60 of 80 people (75%)60 of 80 people (75%)

Page 37: Bridging the Digital Divide: Community Technology and Community Building

Non-ParticipationNon-Participation Non-Participation in Round 1 (50%)Non-Participation in Round 1 (50%)

– Miscommunication/misunderstandingMiscommunication/misunderstanding– SkepticismSkepticism– Already owned a computerAlready owned a computer

Non-Participation in Round 2 (57%)Non-Participation in Round 2 (57%)– Lack of relevanceLack of relevance– Too many responsibilitiesToo many responsibilities– Health-related Health-related

Page 38: Bridging the Digital Divide: Community Technology and Community Building

Creating Community Creating Community Connections (C3) SystemConnections (C3) System Community IntranetCommunity Intranet

– Resident profiles, listservs, bulletin Resident profiles, listservs, bulletin boards, calendar of events, chat rooms, boards, calendar of events, chat rooms, news and announcements, and more.news and announcements, and more.

Community ExtranetCommunity Extranet– Asset-maps (GIS), business database, Asset-maps (GIS), business database,

organization database, customizable web organization database, customizable web portals, security restrictions, and more.portals, security restrictions, and more.

Page 39: Bridging the Digital Divide: Community Technology and Community Building
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Page 43: Bridging the Digital Divide: Community Technology and Community Building

AgendaAgenda

I.I. The Digital DivideThe Digital DivideII.II. Community TechnologyCommunity Technology

- Computer Clubhouse Project- Computer Clubhouse Project

- Camfield Estates-MIT Project- Camfield Estates-MIT Project

III.III. Observations and ConclusionsObservations and Conclusions

Page 44: Bridging the Digital Divide: Community Technology and Community Building

Observations and Observations and ConclusionsConclusions

The Digital Divide is about…The Digital Divide is about…– Outcomes instead of accessOutcomes instead of access– Relevance instead of economicsRelevance instead of economics

Socially and culturallySocially and culturally– Active producers instead of passive Active producers instead of passive

consumersconsumers– Community technology Community technology andand

community buildingcommunity building

Page 45: Bridging the Digital Divide: Community Technology and Community Building

Bridging the Digital Divide:Bridging the Digital Divide:Community Technology and Community Technology and

Community BuildingCommunity Building

April 20, 2001April 20, 2001Society of Black Graduate andSociety of Black Graduate and

Professional StudentsProfessional Students

Randal D. Pinkett, Ph.D. CandidateRandal D. Pinkett, Ph.D. CandidateEpistemology and Learning GroupEpistemology and Learning Group

MIT Media LaboratoryMIT Media Laboratory