bring my food.com social media campaign
DESCRIPTION
Submission for Stage 3 - Have Your Say by Simplify360 By Team Oxymoron #Casia 2014 #MaaKaKhanaTRANSCRIPT
Stage 3
HaveYourSay
Team Name: Oxymoron
Name of first member: K Raju KrishnanCollege Name: Department of Business Economics, DU.
Name of second member: Vipul GuptaCollege Name: Department of Business Economics, DU.
Bring My Food.comProposed Social Media Campaign
#MaaKaKhana
Existing Customersanalysing their composition on the following parameters
AgeGenderWork profilesFrequency of orders
Age wise exposure to media contentFind out emotional connection points Sector-wise distribution of customersTo assess existing type of demand
Zero-in on our potential target customers
exposure to BuzzFeed, YouthKiAwaz, ScoopWhoop & the likesfind out emotional connection points time at which they are onlineJob Sectors making maximum orders
On the basis of age, working life, gender profile
Finding their presence on media platforms
Their frequency of visits on social media on such media platforms
Proposed Media Platforms
Biggest video sharing website
Huge presence of target group
as well as publishing
houses
Micro-Blogging is most suitable for working
professionals
Key Considerations
Videos help in connecting the communities due to
the personal touch that they provide, thus a video to start the campaign is a must.
To maximise the reach of the campaign, collaboration be made with social media houses like ScoopWhoop, BuzzFeed, YKA, Eatlo, Little Black Book Delhi, etc. to maximise reach.
Using a common hashtag through all the platforms to popularise the campaign.
An offline event to engage the communities for a two-months period both online as well as offline.
Components
A separate webpage (a sub-domain) for the campaign on the website.
An introductory video with #MaaKaKhana
Videos showing how mothers (existing homemakers) feel about cooking food. (one video each in week 2, 3 and 4)
An event named #MaaKaKhana for 50 working professionals in 5th week.
Text based content to keep the engagement up and running.
Pre-Campaign
Existing customers
Existing mother chefs
Mothers in general
Potential Consumers
talk to the following
Identify emotional points of the target consumers
collaborate with the online media publishing houses to cover the entire campaign
Sample Webpage - maa.bringmyfood.comFB and Twitter Social buttons
Facebook comments for constant updates on the campaignTwitter Feeds for #MaaKaKhana
Promotions(delivery free on a monthly order, 80INR per meal, menu, chefs, etc.
Teaser Video
4 working professionals
4 mothers
Job pays you well, you can afford luxuries, eat at fancy
places but then, when you come back, there is no one to take
care of you.
Mother’s love and affection is missing. The personal touch is
missing.#MaKaKhana is missing.
To a mother, her child is everything. She makes sure that
the child gets his food in his lunch box when she can’t reach him,
fruits, juices and what not.
And then, finally, to make sure that the child eats one more
chapati, one more bite.
Compiled into a 2 minute video
4+4 connection points in the form of stories to strike a chord with the target audience…
1st week – Launching campaign with the video using #MaaKaKhana.
Put a CTA at the end to the event in 5th week.
CTA – if you are away from home, tell us what you miss the
most. The best ones will get a chance to meet our fleet of mothers who are feeding young professionals around Delhi.
Launched in collaboration with the following
for maximum exposure and reach
2nd, 3rd & 4th week – Engaging with the customers on Twitter, Facebook and YouTube.
Use videos, replies to comments, twitter contests and blog posts/videos from existing mothers.
At the end of 4th week, send out personalised invitation with
Home-Made laddoos to the selected working professionals for the
#MaaKaKhana event.
Connecting sons and mothers.
Live feeds with twitter.
#MaaKaKhana
5th week – Event #MaaKaKhana
6th and 7th week
Posting this content on the campaign-blog as well as all the social media platforms.
Sharing experiences of those who attended the
#MaaKaKhana event.
8th weekA video compilation of the entire journey from
the beginning in the form of a story.
Evaluating the CampaignThe number of visits on the campaign page and visits to main website from thereon. Also, the number of referral traffic from the campaign’s social media platforms to the main website.
Assessing the engagement created during the campaign with the usual engagement that the page generates in other periods.
Considering a target of 50,000 orders in 2 months, we
should be able to reach out to a mass half a million considering a 10% conversion rate.
Look at the metrics of the posts during the campaign like reach, likes, comments, re-tweets, etc.Footprint on #MaaKaKhana during different weeks and the entire 2 months.