business-driven soa management

8/2/2019 Business-Driven SOA Management

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June 13 - 15, BERLIN

Accelerating Innovation and Growth

www.processworld.com

with Open BusinessProcess Management

Business-driven SOA Management

Georg Simon Patrick Ziegler

Director Senior ManagerARIS Solutions GSC Business-driven SOA (EMEA)IDS Scheer AG IDS Scheer AG


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IDS Scheer AG www.processworld.com 2

BPM Answers SOA Questions

How can I ensure the reuse of processes andservices?

How can I identify services?

How can I ensure that my technical

processes map the business processes?

How can I keep my service landscapetransparent?

How do I know how to change IT processeswhen business processes are changed?


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Typical goals

Business Goals

Enabling fast introduction of new business modelsAttaining adaptability to support ongoing change

Accomplishing a closer alignment of IT with business needsAchieving higher productivity of Business Processes

IT Goals

Enabling greater re-use of IT assetsReducing development costs and project times

Achieving faster delivery of value to the businessAccomplishing a higher degree of effectiveness in

implementation, modification, and integration of IT systems


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Business-Driven SOA

CRM SCM ERP FI/CO eBusiness Legacy

Technical BPM

SwitchInvoke Invoke Invoke Invoke ReplyReceive Switch Receive

Call Center

Initiate

Production

Complete

ProductionShipment

Receive

Order

Issue

Invoice

Production Fulfillment Accounting

Business BPM

Business-DrivenSOA


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BusinessAnalyst

IT Architect

ProcessEngineer

Positioning of IDS Scheers SOA approach

Business Process Definition

Business Service andData Definition

EnterpriseArchitecture

SoftwareArchitecture

(UML)

ServiceOrchestration(BPEL)

Service Design(WSDL)

SoftwareDevelopment

ServiceImplementation

and DeploymentProcess

Execution

IntegrationEngineer

SoftwareEngineer

FromBusinessProcesstoExecution

Business RuleDefinition

Business RuleExecution

Business RuleTransformation


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How to start Business processes asblueprint

Service-oriented

business processes

DeployedW

ebServices Business

Application

WSWS

WSWS

BusinessApplication

WSWS

WSWS

SelfdevelopedServices

WSWS

WSWS

SYS

SYS

SYS

Service-oriented BusinessProcess Modeling

ApplicationServer

ExecutionEngine

businessClass

Movie

title: String

duration:Integer

businessClass

Show

beginning: Date= null

numberOfSoldTickets: Integer

schedule(in beginning: Date)

cancel()

movie(): Movie{query }

beginning(): Date{query }

availableTickets(): Integer{q uery}

createReservation(in requestedTickets: Integer): Reservation

cancelReservations()

addReservation(in reservation: Reservation)

businessClass

MovieTheater

name:String

shows(inmovie: Movie): Show[*]{que ry}

businessClass

Theater

number:Intege r

seatCount: Integer

shows(inmovie:Movie):Show[*]{query}

shows(inmovie:Movie,inbeginning:Date): Show{query}

1 1..*1 1..*

1

*

1

*

*1 *1

businessClass

Reservation

numberOfReservedTickets: Integer

reservationCode: Integer

createc reate(in show: Show, innumberOfTickets: Integer): Reservation

*

1

*

1

businessClass

Ticket

* 1* 1

*

*

*

*

UML-Diagrams

BPEL-Processes

BPEL

WSDL

WS Repository

Service

Business Rules

SOA Design Time SOA Run Time

SOA

Repository


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ARIS Value Engineering (AVE)


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ARIS Solution Scenarios for SOA

Derive object-oriented design from businessdiagrams

Design services and applications in detail

Generate exchange descriptions or code

Develop services andapplications based on businessrequirements using UML basedobject-oriented analysis anddesign

Service &ApplicationEngineering

Build high-value business

services orchestrations asinput for process executionengines using business andservice architectures

Enable consistent business-driven service architecture tobe created for all organizational

units and implemented in SOAprojects for company-widereuse

Objective Scenario ActionsScenarios

Build service repository aligned with businessand application architectures

Provide specific projects with service design

guidance

Manage services portfolio

Establish organizational structures governingservice architecture

ServiceArchitectureManagement

Create blueprint of executable business

processes based on business processes andservices

Implement executable business processes

Manage vendor dependencies across businessand service architectures

Service

Orchestration &ProcessAutomation


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ARIS Value Engineering forBusiness-Driven SOA

Business-Driven SOA Roadmap

ControlControl

RunningRunningServicesServices

ControllingControlling

CreateCreate

ImplementationImplementationRoadmapRoadmap

ImplementationImplementation

DefineDefine

BusinessBusiness

ProcessesProcesses

DesignDesignStrategyStrategy

Identify businessIdentify business

Goals andGoals and

DriversDrivers

Define serviceDefine service

ArchitectureArchitectureScopeScope

Envision ServiceEnvision Service

ArchitectureArchitectureManagementManagement

DetermineDetermine

endend--toto--endend

ScenariosScenarios

RecordRecord

Enterprise MapEnterprise Map

DefineDefine

Project ScopeProject Scope

and Planand Plan

Tailor serviceTailor service

ArchitectureArchitectureFrameworkFramework

DefineDefine

service processservice process

DetailDetail

ISIS--requirementsrequirementson Processeson Processes

DesignDesign

ServicesServices

Mapping ofMapping of

Services toServices to

ApplicationsApplications

TransformTransform

Business ProcessesBusiness Processes

to IT processesto IT processes

TechnicalTechnical

Design ofDesign of

ServicesServices

ImplementImplement

IT processIT process


of servicesof services

Test of ServiceTest of Service

and Processand Process



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Business-Driven SOA Work Products

ARIS Value Engineering forBusiness-Driven SOA

ControllingControlling

TechnicalTechnical

ProcessProcessModelsModels

TechnicalTechnical

serviceservice

descriptiondescription

ServiceService

ProvidingProviding



ProcessProcessModelsModels

LogicalLogical

serviceservice


ServiceService

Mapping toMapping to


ServiceService


BusinessBusinessObjectsObjects

DesignDesignStrategyStrategy

ProcessProcessPerformancePerformance

SystemSystem

PerformancePerformance

BusinessBusiness

InformationInformationModelModel

EnterpriseEnterprise

Process MapProcess Map

ApplicationApplication

LandscapeLandscape

Logistics Systems

SAP R/3

Individual

GSS

GMS

HR Systems

HRMS

Financial Systems

GLM PSMS

IMSFAS

GFMS

To-be_

GPC_dataarchitecture

Clientdata

Investmentsdata

Internaldata

Financialdata

Party

data

Account

data

Relationship/associationdata

ServiceService

CapabilitiesCapabilitiesOrganizationOrganization

MapMap

ServiceService

ArchitectureArchitecture

ScopeScope

ServiceService

OperationsOperations

ServiceService


DataDataObjectsObjects

Credit Business

Check vehicle offer

Changecreditapplication

Calculate loanlossrisk

Check solvencyRejectcreditapplication

Calculateproposalforcreditincrease

Approve creditapplication

CreditApplication

Credit Decision

DirectCreditApprovalService

is responsiblefor

IT&Organization

isIT-responsibliefor

Sales & ServiceOrganization

is userof

Attract

Customers

Avoidloss oftimeformanualprocessing

Reuse ofexistingcapabilities

UMG Group

Executive Board SupervisoryBoard

Administration

Marketing

Financials &

Controlling

IT&Organization

Legal Department

Risk Management&

Compliance

Human ResourceDepartment

Executive Board

Marketing

Financials &

Controlling

IT&Organization

Legal Department

Risk Management&

Compliance

Human ResourceDepartment

BusinessUnits

United Motors BankUnited Motors Car

Rental

United Motors

AutomotiveEngineering

United Motors BankUnited Motors Car

Rental

SupervisoryBoard

United Motors

AutomotiveEngineering

wsdlService

http://creditmgmt.soa.umg.ids.com/::CreditManagementService

interface

wsdlPortType


wsdlOperation+approveCreditApplication(inapproveCreditApplicationR...

wsdlOperation+rejectCreditApplication(inrejectCreditApplicationReque...


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Strategy PhaseService Cost and Value Assessment


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Strategy PhaseEA & Standardization as Basis

Web Services Databases Workflow

Hardware

Server

Operating

System

Network

Protocols

Programming

Languages

Development

Tools

Data Structures

Business Process Description System Functions and Services IT Landscape Description

Reusable BusinessComponents

Business

Processes

Business

Services

Roles &

Responsibilities

Reusable IT Components


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Strategy PhaseRoles to manage SOA Architectures

BusinessAnalyst

IT Architect

ProcessEngineer

IntegrationEngineer

SoftwareEngineer

Manage requirements

Model as-is and to-be processes

Approve process changes

Manage system, service and infrastructure landscape

Manage architectural standards and development planning

Transform business process models into technicalprocesses and maintain them in sync

Assemble technical assets

Configure integration logic with existing and new

applications

Development of new services

Wrapping of existing systems


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Business-Driven SOA Design Phase

Which data and functional aspect areWhich data and functional aspect are

contained in a service?contained in a service?

Which process functionalities areWhich process functionalities are

suitable for service provisioning?suitable for service provisioning?

How can you create a blueprint forHow can you create a blueprint for

service orchestrations?service orchestrations?

How can you map business servicesHow can you map business services

to technical serviceto technical service

implementations?implementations?

What are the business drivers forWhat are the business drivers for

service implementations?service implementations?

Opening QuestionsOpening Questions Process DesignProcess Design Work ProductsWork Products

Which business data can be used toWhich business data can be used to

define services?define services?

DefineDefine

BusinessBusiness

ProcessesProcesses

Tailor serviceTailor service

ArchitectureArchitecture

FrameworkFramework

DefineDefine

service processservice process

DetailDetail

ISIS--requirementsrequirements

on Processeson Processes

DescribeDescribe

ServicesServices


Services toServices to


ProcessProcess

ModelsModels

LogicalLogicalserviceservice


ServiceService

Mapping toMapping to


ServiceService


BusinessBusiness

ObjectsObjects

ServiceService

CapabilitiesCapabilitiesCredit Business

Check vehicle offer


Calculate loanlossrisk

Check solvencyRejectcreditapplication


Approve creditapplication

CreditApplication

Credit Decision

DirectCreditApprovalService

is responsiblefor

IT&Organization

isIT-responsibliefor

Sales & ServiceOrganization

is userof

Attract

Customers

Avoidloss oftimeformanualprocessing

Reuse ofexistingcapabilities


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Hands-on SOA using the example of anintegrated application

Life UMG showcase illustration on a sample system architecture

How to face central questions during SOA planning andanalysis

How to derive an integrated application from business andtechnical models

Abstraction in models is keyProcess illustration on different levels of abstraction throughappropriate models

Identify relevant SOA architectural aspects during SOA

Blueprint

Conceptual benefits using ARIS SOA Architect


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UMG Overview


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Business Case Context in UMG

Core process Financial Services, part Financing: Credit Application

Optimization of process step Check Credit Application

Automate manual steps

Integrate external services

Expose existing legacy functionality

Business case

Car dealer agent defines credit conditions together with customer Customer has been advised about financing possibilities

Personal information are available: address, income, employment

Car dealer accesses UMGs online systems and performs the step Check Credit

Application


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UMG Showcase: Business process andUser interface

Car dealer accesses financingapplication online

Automated system steps

Check customer credit rating Check customer solvency

Check car offer and calculatescredit increase

User interaction in case ofpossible credit increase

Customer can accept or rejectcredit increase proposal

Direct creditapproval

requested

SYS

Check customercredit rating

Calculatecredit risk

Credit riskacceptable

SYS

Check customersolvency

Check solvency

Credit increaseimpossible

Creditincreasepossible

Credit riskunacceptable

Solvencyinsufficient

Solvency sufficient

SYS

Check calculatedvehicleoffer

Check offer

SYS

Reject creditapplication


SYS

Rejectcreditapplication


SYS

Calculateproposal forcredit increase

Calculate proposalforcreditincrease

Check creditproposal

Increase proposalaccepted

Increase proposalnot accepted

SYS


Change creditapplication

SYS

Approvecreditapplication


Direct creditapplicationchecked

New vehiclesales rep.

Credit application

Cus tomer data Credit Rank ing

C re di t a pp li ca t io n C re di t ap pl ic a ti on Cr ed it a pp li c at i on C re di t a pp li c at i on

Credit applicat ion Solvency

CarofferdataVehicleofferID

C re di t a pp li ca ti on C re di t a pp li ca ti on

Credit application

Creditincreaseproposal

Creditapplication

Credit application

Car offerdata Credit increaseproposal

Credit approval decision

Credit increasing offerCredit approval checks


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Realization viaService-oriented Architecture

Credit Application

Check Direct Credit Approval

Web User Interface

Generate BPEL process

Direct creditapprovalrequested

SYS

Check customercredit rating

Calculate credit risk

Credit riskacceptable

SYS


Checksolvency

Credit increaseimpossible

Creditincreasepossible

Credit riskunacceptable

Solvencyinsufficient

Solvencysufficient

SYS

Check calculatedvehicleoffer

Check offer

SYS



SYS

Rejectcreditapplication


SYS

Calculateproposal forcredit increase


Check creditproposal

Increasepr oposalaccepted

Increase proposalnot accepted

SYS



SYS



Direct creditapplicationchecked

New vehiclesales rep.

Credit application

C us t om er d at a C re di tR an ki ng

C re di t a pp l ic a ti o n C re di t a pp l ic a ti o n C re di t a pp l ic a ti o n C re di t a pp li c at i on

C re di t a pp li ca ti on S ol ve nc y

Car offerdataVehicleoffer ID

C r ed it a pp l ic at i on C re di t a pp li c at i on

Credit application

Creditincreaseproposal

Creditapplication

Credit application

Caroffer data Credit increaseproposal

Credit approvaldecision

Credit increasing offerCreditapproval checks

Complete implementation and deploy


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UMG System Landscape

Corporate Applications

Process Execution Plattform

Check direct creditapplication

Process Execution Plattform


UMG Application inWebbrowser


SAP Web AS

J2EE ServerJ2EE Server

UMG ShowcaseSystem architecture

Automotive Applications

SAP XI

Car Sales Service

SAP 6.4

Car OrderManagement

SAP XI

Car Sales Service

SAP 6.4

Car OrderManagement

Car Sales Service

Car OrderManagement

Banking Applications

Credit Sales System

Credit Sales Service

Risk Management System

Risk ManagementService

Credit Sales System


Risk Management System




External Provider

Application Server

Credit ManagementService


External Service

Application Server


Exposing legacyfunctionality

Exposing legacyfunctionality

Integrating externalfunctionality

Integrating externalfunctionality

Integrating existingfunctionality

Integrating existingfunctionality


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Detailed E-SOA automotive applications


SAP XI/PI

Rules Engine

SAP 6.4

Car OrderManagement

SAP APO

DisposabilityCheck

NON-SAP

Car Configurator

SAP 6.4

Price calculation

SAP XI/PI

Rules Engine

SAP 6.4

Car OrderManagement

Rules Engine

Car OrderManagement

SAP Enterprise Portal

Visual Composer

Showcase

Visual Composer

Showcase

SAP APO

DisposabilityCheck

Showcase

DisposabilityCheck

NON-SAP

Car ConfiguratorCar Configurator

SAP 6.4

Price calculationPrice calculation

Check calculatedvehicle offer

Request orderdetails

Check pricingdetails

Check vehicleconfiguration

CheckDisposability

Order details

requested

Price calculationnot valid

Price calculationvalid

Configurationavailable

Configuration notavailable

Vehicle offerchecked


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Live demo showcase


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Software Blueprint

Process view Application view


Financing

Leasing

ClaimManagement

Cluster

CreditSalesServices

Cluster

CreditMgmt Services

RiskManagement

Cluster

RiskMgmtServices

Financing

Leasing

ClaimManagement

Cluster

CreditSalesServices

Cluster

CreditMgmt Services


SalesOrderManagment

Cluster

CarSalesService

SalesOrderManagment

Cluster

CarSalesService

RiskManagement

Cluster

RiskMgmtServices


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Software Blueprint: Service design

Service design

Analyse and identify service operations

Analyse and identify capabilities

Cluster

CreditSalesServices

Service

CreditService

Capability

Check Solvency

Capability

Calculate creditproposal

Operation


Operation

Calculate creditincrease proposal

Operation

Change creditproposal

Capability

Change c reditapplication


Financing

Cluster

CreditSalesServices

Cluster

CreditMgmt Services

Financing

Cluster

CreditSalesServices

Cluster

CreditMgmt Services


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Business-driven SOA ImplementationPhase

Which activities do I have toWhich activities do I have to

accomplish in order to successfullyaccomplish in order to successfully

implement the Designed Services?implement the Designed Services?

How can responsibilities be definedHow can responsibilities be defined

on services?on services?

How can I make sure all processesHow can I make sure all processes

are successfully implemented?are successfully implemented?

How can I make sure theHow can I make sure theimplementation of services ?implementation of services ?

Opening QuestionsOpening Questions Process ImplementationProcess Implementation Work ProductsWork Products

CreateCreate


RoadmapRoadmap

TransformTransform

Business ProcessesBusiness Processes

to IT processesto IT processes

TechnicalTechnical

Design ofDesign of

ServicesServices

ImplementImplement

IT processIT process


of servicesof services

Set up serviceSet up service

governancegovernance

TechnicalTechnical

ProcessProcess

ModelsModels

TechnicalTechnicalserviceservice


ServiceService

ProvidingProviding


ServiceService

OperationsOperations

ServiceService


DataData

ObjectsObjects

wsdlService


interface

wsdlPortType


wsdlOperation+approveCreditApplication(inapproveCreditApplicationR...

wsdlOperation+rejectCreditApplication(inrejectCreditApplicationReque...


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From business and technical models tointegrated application

Start with your Business needsStart with your Business needs

Modeling of business processes

Analyze and design services

Mapping to system landscape

Identification of business objects

Translate Business BPM into TechnicalTranslate Business BPM into Technical

BPMBPM

Automated service discovery

combines business process stepsand appropriate services.

Automatic transformation into

technical BPEL

Comprehensive service repository isestablished

Implement applicationImplement application

UML and MDA integration

Export to various implementationplatforms

Business Processes

BPEL processes

Implement application

VertragPoliceNrVertrags

PositionenPositions

GUID

hat

Business objects

Cluster

PartnerServices

Service

PartnerService

Operation

PartnerNeuanlage

Operation

PartnerSuche

Operation

PartnerStatistik

Capability

DuplettenPrfung

Capability

BLZ+KontoPrfung

Service model

Components

Ext.

Services

Aggregate ServicesOrchestration

Business Processes System landscapeBanking Applications

Financing

Leasing

ClaimManagement

Cluster

CreditSalesServices

Cluster

CreditMgmt Services

RiskManagement

Cluster

RiskMgmtServices

Financing

Leasing

ClaimManagement

Cluster

CreditSalesServices

Cluster

CreditMgmt Services


SalesOrderManagment

Cluster

CarSalesService

SalesOrderManagment

Cluster

CarSalesService

RiskManagement

Cluster

RiskMgmtServices


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Top-Down vs. Bottom-up

Identification and modelling of services:which approach is the better one?

Both, then iterate!

Business Processes

Cluster

PartnerServices

Service

PartnerService

Operation

PartnerNeuanlage

Operation

PartnerSuche

Operation

PartnerStatistik

Capability

DuplettenPrfung

Capability

BLZ+KontoPrfung

Logical service model

interface

wsdlPortType

computePricePT

wsdlOperation+initi atePriceCalculation(ininput: priceCalculationMsg)

resideresidereside

wsdlService

ITService Description

Technical service model Implementation

The entire cycleis iterative

Continuous refinement

Establishment of comprehensive service repository

SOA is achieved over multiple implementations of service projects through time

Create new services

Re-import exposedexisting services

Initially top-down


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SOA governance

The central SOA repository created in ARIS maintains the link betweenbusiness processes and service landscape and thus enables SOAgovernance.

Definition of SOA governance model,organization and process

Organizational model and service ownershipGoals and objectives, metrics

Governance processes in ARIS

Metadata catalog

Service validation

Publishing and discovery governance

ProcessOwner

Business Processes

Cluster

PartnerServices

Service

PartnerService

Operation

PartnerNeuanlage

Operation

PartnerSuche

Operation

PartnerStatistik

Capability

DuplettenPrfung

Capability

BLZ+KontoPrfung

Logical service model

UMGS ystem Landscape


ProcessExecution Plattform





BankingAppli cations

CreditSalesSystem

CreditSales Service

RiskManagement System


CreditSalesSystem

CreditSales Service




SAPXI

CarSales Service

SAP6.4

Car OrderManagement

SAPXI

CarSales Service

SAP6.4

Car OrderManagement

SAPWebAS


CarSales Service

Car OrderManagement

CreditSales Service


Logical & physical systems


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SOA governance

How to enforce a consistent set of design, reuse and interoperability standards

across an organisation to realize the benefits of SOA?

1. Definition of SOA governance model, organization and process

Goals and objectives, metrics

Organizational model and service ownership

Governance process:

- Design-Time e.g. Metadata catalogue & service validation in ARIS, design &

code review manually- Publishing and discovery governance e.g. registry in ARIS, automated unit test

- Run-time governance e.g. monitoring

2. Definition of SOA policies

Business policies e.g. performance criteria's, approval levels

Process policies e.g. versioning, responsible for publishing

Technology standards compliance e.g. WSDL, SOAP

Security policies

3. Implement and integrate SOA governance

Building a Enterprise Service Repository


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Building a Enterprise Service Repositorywith ARIS

ARIS SOA Repository

BPEL Processes

businessClass

Movie

title: String

duration:Integer

businessClass

Show

beginning: Date= null

numberOfSoldTickets: Integer

schedule(in beginning: Date)

cancel()

movie(): Movie{query }

beginning(): Date{query}

availableTickets() : Integer{q uery}

createReservation(i nrequestedTi ckets: Integer): Reservation

cancelReservations()

addReservation(in reservation: Reservation)

businessClass

MovieTheater

name:String

shows(inmovie: Movie): Show[*]{que ry}

businessClass

Theater

number:Intege r

seatCount: Integer

shows(inmovie:Movie):Show[*]{query}

shows(inmovie:Movie,inbeginning:Date): Show{query}

1 1..*1 1..*

1

*

1

*

*1 *1

businessClass

Reservation

numberOfReservedTickets: Integer

reservationCode: Integer

createc reate(in show: Show, innumberOfTickets: Integer): Reservation

*

1

*

1

businessClass

Ticket

* 1* 1

*

*

*

*

UML Diagrams

SYS

SYS

SYS

Process models

Web-Service Repository

Cluster

PartnerServices

Service

PartnerService

Operation

PartnerNeuanlage

Operation

PartnerSuche

Operation

Partner

Statistik

Capability

DuplettenPrfung

Capability

BLZ+KontoPrfung

UMGS ystem Landscape







BankingAppli cations

CreditSalesSystem

CreditSales Service



CreditSalesSystem

CreditSales Service




SAPXI

CarSales Service

SAP6.4

Car OrderManagement

SAPXI

CarSales Service

SAP6.4

Car OrderManagement

SAPWebAS


CarSales Service

Car OrderManagement

CreditSales Service


Logical & physical systems

VertragPoliceNrVertrags

PositionenPositions

GUID

hat

Data model

ProcessOwner

Governance aspects


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Experiences (Does and Don'ts)

Do not start at only business or IT side

Start with a small pilot, but keep complete company architecture

in mind

Convince all levels of concerned people

SOA is not a one time project and ready at a special time, as BPMin common it leads to a continuous procedure of managing thisarchitecture

Not all roles, especially the process engineer, have to be coveredby one person, in many cases it is better to build teams coveringall aspects of the role


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Join the Business Driven SOA CLUB

Invitation to our SOA Club Meet the IDS SOA experts


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business-driven soa management

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