business intelligence - the rationale for business objects xi
TRANSCRIPT
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2005 Peter Louis. All Rights Reserved
Business Intelligence
The Rationale for Business Objects XI
By Peter Louis
July 2005
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Agenda Introduction
Rational for BI
Business Objects enables BI
The bottom line Safeguarding your investment
Conclusions Questions
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Introduction
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Introduction 4
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What is BI IT department view
The set of technologies, tools &
processes that allow the storage, processing
and delivery of business information tobusiness customers
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Introduction 5
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Key technologies, tools &
processes
Data Marts
Security
ScaleabilityBI Tools
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Introduction 6
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What is BI end user view Ability to monitor KPIs for decision-making
Real-time information on product sales
Software that helps to detect fraud
Capability to service compliance reportingrequirements
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Introduction 7
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BI components
0
50
100
150
200
250
(millions$)
Ironhole
s
Dumb
ills
Shornlo
cks
Shopins
Shortcu
rls
Product
2005 Regional Product Sales, as of 21 July
Eastern
Central MidEast
Central MidWest
Northwest
Western
Southern
Central
12-Month Churn Rates, as at 30 June 2005
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Jul-04
Aug-04
Sep-04
Oct-04
Nov-04
Dec-04
Jan-05
Feb-05
Mar-05
Apr-05
May
-05
Jun-05
PercentagePar
tial&Forced
Chu
rn
26.5
27.0
27.5
28.0
28.5
29.0
29.5
30.0
30.5
31.0
PercentageT
otalChurn
Partial
Force
Total
9851,000877
Total Liabilities and Net
Worth
454449372Net Worth
531551505Total Liabilities
100100120Term Loan
431451385Current Liabilities
677545Accrued expenses
364376340Accounts Payable
1,2431,249895Total Assets
1,2431,249895Current assets
607587432Inventory
583606411Accounts receivable, net
$53$56$52Cash
200620052004
1st Quarter
Balance Sheets at March 31, 2004-2006, '000s
Tuftys Minvielle Sales Company
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Rational for BI
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Rational for BI 9
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Drivers behind BI adoption Compliance with legislation and international
agreements (e.g., Basel II Capital Accord, IAS)
Need to improve intelligence, security and frauddetection (e.g., anti-terrorism, network fraud prevention)
Drive to increase public sector value (e.g., e-Govinitiatives)
Enterprise integration initiatives (e.g., 360o customer
views & closed loop marketing, ERM, SRM)
Trend towards the agile enterprise to respond to real-time business events (e.g., steep oil price rises)
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BusinessObjects XI enables BI
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BusinessObjects XI enables BI 11
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through an integrated BI platformthat facilitates the two
complementary views of BI
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BusinessObjects XI enables BI 12
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BusinessObjects XI
Data Integration
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BusinessObjects XI enables BI 13
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BusinessObjects XI
Data Integration
Business Intelligence PlatformBI Portal Broadcasting Collaboration Analytic Engines Metadata Security Developer Services
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BusinessObjects XI enables BI 14
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BusinessObjects XI
Data Integration
Business Intelligence PlatformBI Portal Broadcasting Collaboration Analytic Engines Metadata Security Developer Services
Reporting
Enterprise Reporting
Embedded Reporting
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BusinessObjects XI enables BI 15
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BusinessObjects XI
Data Integration
Business Intelligence PlatformBI Portal Broadcasting Collaboration Analytic Engines Metadata Security Developer Services
Reporting
Enterprise Reporting
Embedded Reporting
Query and Analytics
Interactive Query
Ad Hoc Query
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BusinessObjects XI enables BI 16
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BusinessObjects XI
Data Integration
Business Intelligence PlatformBI Portal Broadcasting Collaboration Analytic Engines Metadata Security Developer Services
Reporting
Enterprise Reporting
Embedded Reporting
Query and Analytics
Interactive Query
Ad Hoc Query
Performance ManagementDashboard Scorecards Performance Management Applications
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BusinessObjects XI enables BI 17
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Crystal Reports XI
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BusinessObjects XI enables BI 18
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OLAP Intelligence
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BusinessObjects XI enables BI 19
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Dashboard Manager
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The bottom line
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The bottom line 21
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Business benefits IT department Integrates into existing infrastructure, embedding secure
components into virtually any application (e.g. MS Word)
Leverages disparate enterprise solutions to extract latentbusiness value (e.g., SAP, legacy systems)
Provides best platform to standardize on BI needs (e.g.,adaptive, service-oriented architecture, end-to-endmetadata, web-based administration)
Provides a flexible architecture that scales as yourbusiness grows (e.g., web-based reporting)
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The bottom line 22
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Business benefits end user Easy & instant access to information ensures a fast return on
investment (e.g., corrective measures can be implemented sooner)
Can measure and monitor individual & operational goals and metrics(e.g., ARPU, churn, sales/profit per employee, till throughput)
Empowers users, increasing business agility and intelligence (e.g.,
sales per employee cost can be monitored)
Better business visibility of the organisation for middle and topmanagement (e.g., enables better planning and decision making)
Facilitates corporate compliance reporting (e.g., Sarbanes Oxley Actof 2002)
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Safeguarding your investment
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Safeguarding your investment 24
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Case study:Synopsis
Regional port company in New Zealand
wanted to provide customers with a
scalable, fully customizable, web-based
infrastructure for real-time information
delivery. Did not have the time nor expertiseto create such a system from scratch
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Safeguarding your investment 25
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Case study:Result
Chose Business Objects brand for its capability to
provided a real-time, self-service cargo tracking
system.
Easy-to-use, customizable Web-based solution
Supported future growth without high up-front
infrastructure costs Facilitated high service levels, as the business
grows, without increasing staffing levels
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Safeguarding your investment 26
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Case study:Synopsis
A top three international retailer with around
2,000 stores in 13 countries across Europe and
Asia. Wanted to replicate UK-developed retailing
excellence with standard retail KPIs across
international operations irrespective of size ormaturity of each operation
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Safeguarding your investment 27
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Case study:Result
Chose Business Objects to work with its Teradata data warehouses to
provide a centralised MIS that delivers sophisticated business insight to
Tesco international operations.
Web-based infrastructure enabled deployment of MIS to all
international operations
Enabled faster & better understanding of new international
operations Provided reporting benefits unavailable to a locally deployed MIS
Minimised local overheads and ensured low cost of ownership
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Safeguarding your investment 28
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Case study:Synopsis
World leader in medical technology providing lifelong
solutions to over 5 million people. With a presence in over
120 countries, their 32,000 employees and customers are
scattered worldwide. Wanted to move to a standard and
scalable solution that global sales & finance staff could
easily use. Moreover, the solution had to work seamlessly
with their Oracle databases and SAP & CRM systems
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Safeguarding your investment 29
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Case study:Result
Chose Business Objects for its quick deployment capability. Initialdeployment occurred with the sales team. Subsequently, rolled out to
supply chain management, inventory, shipping, finance, administration,
marketing and operations departments.
Web-based reporting capability enabled better decision makingacross the company
About 5,130 employees use Business Objects, 2,100 design theirown reports, 20 distribute reports through Web Intelligence
Embedded security ensures that, for example, only the financeteam can access financial reports
Provided better visibility of historical data to measure, forexample, marketing campaign success or product sales
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Conclusions
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Conclusions 31
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BusinessObjects XI provides an integrated
BI platform that leverages pastinfrastructural investments whilst providing
the architecture to enable enterprise-wide
Web-based deployments that scale withyour business whilst satisfying varied
deployment timescales
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Questions?
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Disclaimer 33
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Disclaimer
The information presented has been prepared
using sources believed by the author to be reliable
and accurate. However, the author makes no
warranty or assumes any legal liability or
responsibility for the accuracy or completeness of
any information presented. Moreover, the author
accepts no responsibility for the decisions made by
readers.
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Business Intelligence
The Rationale for Business Objects XI
By Peter Louis
July 2005
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References[1] Port of Napier, Customer Spotlight,
www.businessobjects.com
[2] Tesco, Customer Spotlight, www.businessobjects.com
[3] BusinessObjects XI, Redefining How Information
Empowers Users, www.businessobjects.com
[4] Business Intelligence Now More Than Ever,www.businessobjects.com
[5] Business Objects XI Product Tour,www.businessobjects.com