business process as a service (bpaas)...bpaas – fully standardized processes – e.g. utility...
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BUSINESS PROCESS AS A SERVICE (BPAAS)
A0520A0519
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Unstructured, unused data
Underutilized software functionality
Repetitive
administrative
tasksLower employee
motivation and
concentration
YOUR CHALLENGES
Unstructured
data flows
FULLY AUTOMATED
BPAAS
HYBRID BPAAS
– Fully standardized processes
– E.g. utility process transactions
– Mostly standardized processes
– Complex cases require human intervention
– Non-standardized processes
– Handled by human labor
Ineffective processesAre time consuming and expensive
DisjointedIT systems
BPAAS WITH MANUAL CASE
HANDLING
OUR PERSONALISED SOLUTION
YOUR BENEFITS
A B C
Focus oncore competences
Happy employees
Improved customer experience
Scalable, flexible and agile end-to-end model
Compliant, effective and well structured processes
Lower costs
Improved customer
communication