![Page 1: Business Process as a Service (BPaaS)...BPAAS – Fully standardized processes – E.g. utility process transactions – Mostly standardized processes – Complex cases require human](https://reader035.vdocuments.net/reader035/viewer/2022070915/5fb5762104761322304f1866/html5/thumbnails/1.jpg)
BUSINESS PROCESS AS A SERVICE (BPAAS)
A0520A0519
For further information www.swisspostsolutions.com
© 2019 Swiss Post Solutions
Unstructured, unused data
Underutilized software functionality
Repetitive
administrative
tasksLower employee
motivation and
concentration
YOUR CHALLENGES
Unstructured
data flows
FULLY AUTOMATED
BPAAS
HYBRID BPAAS
– Fully standardized processes
– E.g. utility process transactions
– Mostly standardized processes
– Complex cases require human intervention
– Non-standardized processes
– Handled by human labor
Ineffective processesAre time consuming and expensive
DisjointedIT systems
BPAAS WITH MANUAL CASE
HANDLING
OUR PERSONALISED SOLUTION
YOUR BENEFITS
A B C
Focus oncore competences
Happy employees
Improved customer experience
Scalable, flexible and agile end-to-end model
Compliant, effective and well structured processes
Lower costs
Improved customer
communication