business travel market germany 2010/2011 · business travel / mice travel to germany business...
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Business travel market Germany 2010/2011
Conference centres totalConference centres totalConference centres totalConference centres totalConference centres total
AccessibilityAccessibilityAccessibilityAccessibilityAccessibility
Exhibition centres totalExhibition centres totalExhibition centres totalExhibition centres totalExhibition centres total
Satisfaction of international and domestic travellers with their business trips
1.8
1.7
1.9
Average scoreGerman visitors
Average scoreInternational visitors
6 = disappointed1 = delighted
2.02.02.01.91.91.9
2.12.12.11.81.81.8
1.8AccessibilityAccessibilityAccessibilityAccessibilityAccessibility
Source: Quality Monitor survey of tourism in Germany 2011
European Union66.9%
Europe (non-EU)
13.8%
Source: Association of the German Trade Fair Industry (AUMA) 2011
European Union
Europe (non-EU)
North America
Latin America
Australasia, Oceania
Africa
South-East-Central Asia
MiddleEast
66.9%
13.8%
6.9%
3.5%
3.0%
2.8%
2.2%
1.0%
595
458
360
345
341
350
257
245
293
214
623
542
451
399
371
341
305
282
275
244
USA
Germany
Spain
UK
France
Italy
Japan
China
Brazil
Switzerland
Source: ICCA 2011
2010
2009
Business trips (incl. overnight stay)
72.5 million domestic¹ 315.4 million conventional BDTs
540.0 million total domestic
Revenue €14 billionRevenue €5 billion²
Total revenue €66 billion
1.4 million from overseas²*
Revenue €7.5 billion²
10.7 million from Europe²
59.4 million for conferences/conventions
42.7 million for trade fairs/exhibitions
122.6 million for seminars/training courses
Revenue €39.0 billion¹
Business day trips (BDT)³
Source: 1) GNTB/TNS Infratest, 2) GNTB/WTM, IPK 2011, 3) BMWi/dwif, *estimated value
Business travel as an economic factor
Business travel is a key economic factor for tourism in Germany
Size and breakdown of the business travel market in Germany
Trade fairs in Germany 2010
International visitors: total of 2.55 million attended trade fairs categorised as nationwide by AUMA
Germany ranks second in the world as a venue for international meetings and conferences
In 2010, the number of international meetings taking place in Germany rose by 18 per cent. International meetings per country:
Germany leads the way in terms of hygiene standards, infrastructure, culture, safety and security, education and the environment
Germany‘s strengths as an international travel destination compared to 139 countries worldwide
6.8
6.5
6.3
6.3
6.2
6.0
5.8
5.7
5.5
5.5
Scores range from 1 (= low) to 7 (= high)Source: World Economic Forum 2011
Health and hygiene
Ground transport infrastructure (road and rail)
Tourism infrastructure
Cultural resources
Safety and security
Education and training
Environmental sustainability
ICT infrastructure
Air transport infrastructure
OVERALL index for Germany 2011
9.3
8.2
3.5
3.1
2.9
2.6
2.6
2.0
1.8
1.6
Germany
UK
Spain
Italy
Poland
France
Russia
Austria
Switzerland
Netherlands
Source: GNTB/WTM, IPK 2011
(million)
6.0
5.2
4.0
3.6
3.2
2.8
2.2
2.2
1.8
1.3
Source: GNTB/WTM, IPK 2011, *trips to Europe
Canada
USA*
Japan
Mexico
China
Korea
India
Taiwan
Arab Gulf States
Brazil (million)
10.7
5.0
4.4
3.2
3.0
2.3
2.2
1.9
1.8
1.8
Source: GNTB/WTM, IPK 2011
Germany
France
UK
Italy
Spain
Austria
USA
Russia
Belgium
Sweden (million)
Business travel
Conventional business travel MICE
*2010/2009; Source: GNTB/WTM, IPK 2011
Private travel
58 million outbound business trips by Europeans in 2010
14%
-1.4%*
8%
86%
6%
Worldwide outbound business travel
Europeans made a total of 58 million outbound business trips in 2010
Business trips account for 14 per cent of all worldwide outbound travel by Europeans
Germany and the UK the biggest source markets worldwide
Total of 58.0 million outbound business trips from Europe in 2010
Canada and the US the biggest international source markets for business travel from overseas
Outbound business trips from overseas markets in 2010
Destination markets for outbound business trips from Europe in 2010
Total of 58.0 million outbound business trips from Europe in 2010
10.7
5.0
4.4
3.2
3.0
2.3
2.2
1.9
1.8
1.8
Source: GNTB/WTM, IPK 2011
Germany
France
UK
Italy
Spain
Austria
USA
Russia
Belgium
Sweden (million)
Promotablebusiness trips
Trade fairs, exhibitions
Conferences, conventions
Incentive travel
Meetings, conferences, seminars
Source: GNTB/WTM, IPK 2011
Conventional business travel
14%
5%
46%
54%
21%
6%
4.4
3.4
1.8
1.8
1.3
1.2
1.1
0.9
0.9
0.7
Source: GNTB/WTM, IPK 2011
(million)
UK
Germany
Spain
Italy
Russia
France
Poland
Switzerland
Austria
Belgium
USA
5.1
2.7
1.8
1.5
1.2
1.1
1.1
0.9
0.7
0.7
Source: GNTB/WTM, IPK 2011
(million)
Germany
France
UK
Italy
Austria
Spain
Sweden
Turkey
Netherlands
24%
11%
7%
5%
5%
4%
4%
4%
4%
3%
3%
3%
2%
2%
2%
China
USA
Japan
Thailand
Singapore
Hongkong/Macau
Korea
Germany
Malaysia
Vietnam
France
UK
Russia
Italy
Australia
Source: GNTB/WTM, IPK 2011
Global international MICE travel
46 per cent of all business trips originating in Europe are promotable
International business trips from Europe in 2010: 58.0 million
Germany the number one European destination for MICE trips from Asia
Destinations for MICE trips from Asia in 2010 (10.6 million)
UK and Germany also the biggest European source markets for MICE travel
Europeans made a total of 26.6 million MICE trips in 2010
Destination markets for MICE travel from Europe in 2010
Europeans made a total of 26.6 million MICE trips in 2010
54%
27%
19%
+6%*21.4 million
+12%*10.7 million
+25%*7.7 million
holiday trips
business trips
trips to visit friends/family, other
*2010/2009; Source: GNTB/WTM, IPK 2011
million
1.9
0.9
0.9
0.8
0.6
0.5
0.5
0.4
0.4
0.3
Source: GNTB/WTM, IPK 2011
12345678910
Austria
Italy
Switzerland
France
UK
Poland
Czech Republic
Spain
Denmark
Russia
0 1.51.00.5 2.0
94%
94%
91%
88%
67%
64%
59%
Source: GNTB MICE study China, 2011
Quality of infrastructure
Easy to get to
Quality of service/facilities
Welcome/reception
Access to information
Local service providers
Originality/special features
795
513
499
413
283
229
226
205
186
177 30%
69%
57%
42%
69%
52%
55%
56%
41%
%MICE travel
81/41%
Source: GNTB/WTM, IPK 2011
(thousand)
Poland
UK
Switzerland
Austria
Denmark
Italy
France
Spain
Belgium/Russia
Czech Republic
In many European markets, MICE travel accounted for over half of all business trips
5.1 million MICE trips from Europe to Germany in 2010
Business travel / MICE travel to Germany
Business travel to Germany picked up significantly in 2010
All trips from Europe to Germany in 2010: 39.8 million
Total of 10.7 million outbound business trips from Europe to Germany in 2010
Germany is the destination for more than one quarter of business trips from Poland, the UK and Switzerland
Germany as a MICE destination has huge benefits for Chinese tour operators
Germany‘s strengths as a MICE destination:
Conventional business travel
Trade fairs, exhibitionsnIncentive travel
Meetings, conferences, seminars
Promotable business trips
*2010/2009; Source: GNTB/WTM, IPK 2011
1%
24%
22%
-50%*
0.2 million
+10%*
2.7 million
+21%*
2.6 million
53%
+13%*
5.6 million
47%
+11%*
5.1 million
In 2010, promotable business travel made a strong recovery from the financial crisis
Business trips to Germany by Europeans in 2010: 10.7 million (+12%)
Source: GNTB/WTM, IPK 2011
Promotable business trips
Conventional business travel
Trade fairs, exhibitions
Conferences, conventions
Incentive travel
Meetings, conferences, seminars
70%
30%
7%
9%
32%
22%
Source: GNTB/WTM, IPK 2011
Hamburg
Baltic coastNorth Sea coast
Other
Ruhr region
Munich
In and around Berlin
Saxony, Thuringia
Baden-Württemberg
In and around Frankfurt
In and around Cologne & Düsseldorf
Bavaria excl. Munich
SW German wine region
Lower Saxony/Bremen
7%
1%1%
9%
5%
19%
13%
1%
11%
12%
12%
7%
1%
4%
6
1211
14
8
1
2
13
5
3
4
7
10
9
Business travel / MICE travel to Germany
MICE travel accounts for high proportion of business trips from Asia
Total no. of business trips from Asia to Germany in 2010: 0.6 million
Munich, Berlin and the Rhine-Main region with around 2.2 million MICE trips from Europe
MICE destinations in Germany in 2010
completely agreegenerally agree
48%
48%
57%
35%
54%
47%
53%
30%
28%
20%
37%
23%
31%
28%
Excellent security
Easy to get to
Good choice of activities locally
Outstandinginfrastructure
Fascinating history, culture and traditions
Excellent opportunities for sustainable development
Very good image
Source: GNTB MICE study India, 2011
Indian companies rate Germany very highly as a destination for MICE travel
Statements about Germany as a MICE destination:
138
66
36
26
20
18
14
12
11
10
Dresden
Cologne
Hamburg
Darmstadt
Munich
Berlin
Leipzig
Stuttgart
Frankfurt am Main
Bonn
No. of meetings
* hosting at least ten major business eventsSource: GCB 2011 (stats. from ICCA)
0 5025 75
4
29
49
68
93
103
129
146
159
178
German cities as international conference venues in 2010
The world‘s top 200 cities for meetings and conferences included ten of Germany‘s leading host cities*
Up to 8.0 per cent in large event centres (>4,000 seats in the largest auditorium)
Percentage of all events held in:
7.3%
5.5%
4.0%* Event centres
Conference hotels
Special venues
Source: Meetings & Events Barometer 2010/2011 EITW on behalf of the EVVC, GCB and GNTB
Event centres
Conference hotels
Special venues
Seminars, conferences, conventions Social events OtherSports and
cultural events Local eventsFestivities
(banquets, anniversaries)Exhibitions,
presentations
Source: Meetings & Events Barometer 2010/2011; EITW on behalf of the EVVC, GCB and GNTB
8%
20%46%
77%
8% 3%5% 10%
6%1%
21%
4% 2%
7% 2%
18% 18% 30%
4%
7% 2%
1) Venues able to accommodate at least 100 people with row seating in largest conference room2) Castles/palaces, abbeys, museums, factory halls/engine sheds, studios, leisure parks, zoos, educational establishments/universities, airports
Supply Demand
Total no. of conference and event venues¹
No. of events
2.69 Mio.6,420
Average durationConference and event centres
1.6 days1,557
Total no. of attendeesConference hotels
323 million3,173
percentage from outside GermanySpecial venues²
5.8%1,690
Based on: EITW, supplier survey 2011Source: Meetings & Events Barometer 2010/2011EITW on behalf of the EVVC, GCB and GNTB
Meetings & Events Barometer: 2010/2011 results
Germany for the events market in 2010
Majority of seminars take place in conference hotels, event centres are particularly versatile
International events
International events take place mostly in conference hotels and large event centres
29.8%
8.4%
7.5%
6.6%
5.9%
4.6%
4.3%
4.3%
3.4%
2.9%
Based on: 2011 survey of organisers' preferred destinations for international conferences
Germany
Spain
Austria
France
Italy
Switzerland
UK
USA
Belgium
Netherlands
12345678910
Source: Meetings & Events Barometer 2010/2011; EITW on behalf of the EVVC, GCB and GNTB
Venues Organisers
50%48%
92%90%
77%78%
34%41%
55%27%
61%75%
Eco-friendly meetings will grow in importance
Germany's image as a destination for conferences and events is continually improving
The economic crisis has bottomed out; the recovery starts now
The reduction in VAT on 1 January 2010 provided positive stimulus to the market
The prices which I can achieve on the market will increase
We will invest in our product (hardware) in 2011
1
3
4
5
6
7
8
9
10
11
12
2
Berlin/Potsdam
Dresden/Leipzig
Rhine-Neckar region
Nuremberg
HamburgBremen
Cologne/Düsseldorf
Ruhr region
Hannover
Frankfurt/Main
Stuttgart
Munich
Brandenburg
Saxony-Anhalt
Thuringia
Saarland
Saxony
Lower Saxony
Rhineland-Palatinate
Hessen
North Rhine-Westphalia
Schleswig-Holstein
Mecklenburg-Western Pomerania
Bavaria
Baden-Württemberg
5
6
7
8
910
11
12
13
1
3
2
4
Source: Meetings & Events Barometer 2010/2011 EITW on behalf of the EVVC, GCB and GNTB
Meetings & Events Barometer: 2010/2011 results
Sources: Association of the German Trade Fair Industry (AUMA)AUMA Compact 17/2011, Berlin, September 2011German National Tourist Board, 2011 study of the Chinese and Indian MICE markets, Frankfurt/Main, September 2011EITW (European Institute for the Meetings Industry) on behalf of the GNTB, GCB and EVVC. Meetings and Events Barometer 2010/2011, Wernigerode, July 2011. Nationwide web-based survey of over 4,500 venues and approx. 11,000 organisers worldwide GCB German Convention Bureau e.V. MICE country reports for China, the UK and the US, Frankfurt/Main, August 2011ICCA International Congress and Convention Association 2010 country and city rankings report, Amsterdam 2011IPK International – World Travel Monitor Company Ltd. on behalf of the GNTB. World Travel Monitor 2010/2011, Munich, March 2010/2011. Representative survey on outbound travel patterns in around 46 countries worldwideQuality Monitor of German tourism, GNTB/ERV (Europäische Reiseversicherung AG)Face-to-face interviews (since 2007) with domestic and German guests staying overnight, either in holiday or on business, about their travel experience. Since the start, around 56,000 interviews have been conducted across the country, Frankfurt/M., Munich 2011 TNS Infratest travel study on behalf of the GNTB and the GCB. In-depth study of the market for overnight stays in Germany 2006-2008, Munich 2009, World Economic Forum (WEF) The Travel & Tourism Competitiveness Report 2011, Geneva 2011
Picture creditsCover: Rolf-Dieter Düppe, Rainer Kiedrowski (German National Tourist Board) / Schmidt (Leipzig Tourismus und Marketing GmbH)DesignM.A.D. Kommunikation, www.mad-kommunikation.deEdited by:Venus. Werbeagentur GmbH, www.venus-werbung.de
Conference and event destinations
Trends and forecasts for the conference and events market in Germany
Germany remains organisers‘ overwhelming no. 1 choice for conferences in 2011
Top cities in 2010 – Berlin, Frankfurt/Main and Munich remain Germany‘s most popular metropolitan regions.
Top federal states –Bavaria, North Rhine-Westphalia, Hessen and Baden-Württemberg stay out in front.