business’architecture:’ - bbc | building business ... · business’architecture’...
TRANSCRIPT
![Page 1: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/1.jpg)
Business Architecture: History, Known Frameworks & the Five W’s
Presenta)on to BBC, Las Vegas Nov. 11 – Nov. 15, 2013
Joanne Dong
![Page 2: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/2.jpg)
2 2
Who is Joanne Dong? Ø Joanne Dong has enjoyed a 16-‐year career with the last seven years’ focus on business
processes and business architecture. She has worked on various projects as Senior Business Process Analyst and Business Architect.
In 2008, Joanne was brought in as an IBM consultant to document business processes for an Ontario government agency. A year later she was hired by the agency to establish business process improvement standards and best pracJces. Ending her 12+-‐year career as an IBM consultant contributed to her balanced view on business process improvement (“BPI”) from both outside consultants’ perspecJve and inside pracJJoners’ perspecJve. It also resulted in the design of a Process-‐Centric Business Architecture, a framework for building target operaJng models and ensuring alignments among different components of the business.
Joanne is passionate about helping organizaJons and individuals succeed in their BPI and business architecture endeavours.
Contact: [email protected], or [email protected]
LinkedIn: hUp://ca.linkedin.com/in/dongjoanne
© Copyright by Joanne Dong. All rights reserved
![Page 3: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/3.jpg)
3 3
What will you learn?
1. The history of business architecture and the basics of known frameworks and approaches.
2. The Five W’s and fundamentals of business architecture.
3. How to apply the thinking and approach of business architecture to your day-‐to-‐day work.
© Copyright by Joanne Dong. All rights reserved
![Page 4: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/4.jpg)
4 4 © Copyright by Joanne Dong. All rights reserved
Business Architecture – A Brief History
Business Architecture
Business / Processes
Info Tech
![Page 5: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/5.jpg)
Porter’s Value Chain Model Core Processes
© Copyright by Joanne Dong. All rights reserved 5
Infrastructure
Human Resources Management
Technology Development
Procurement
Service MarkeRng & Sales
Outbound LogisRcs OperaRons Inbound
LogisRcs
Core Processes
Support Processes
![Page 6: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/6.jpg)
The Rummler White Space Mgmt Approach -‐ Linking Strategy and ExecuRon through Processes
© Copyright by Joanne Dong. All rights reserved 6
(9-‐Box Model) Goals Design Management
OrganizaRon ü ü ü
Process ü ü ü
Performer ü ü ü
![Page 7: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/7.jpg)
Hammer’s Corporate Reengineering Manifesto Quantum Leap through Radical Redesign
© Copyright by Joanne Dong. All rights reserved 7
Radical Redesign of • Processes, • Organiza)on, & • Culture.
![Page 8: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/8.jpg)
The Balanced Scorecard A Strategy ExecuRon Framework
© Copyright by Joanne Dong. All rights reserved 8
Financial
Customer Processes
Learning & Growth
Vision & Strategy
![Page 9: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/9.jpg)
The Component Business Model (CBM) A One-‐Pager of Building Blocks by Industry
© Copyright by Joanne Dong. All rights reserved 9
What BAs Do
Accoun
tability
Level
Business Com
ponents Business Competencies
![Page 10: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/10.jpg)
The Business Model Canvas A Strategic Management Template
© Copyright by Joanne Dong. All rights reserved 10
What BAs Do
![Page 11: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/11.jpg)
11 11 © Copyright by Joanne Dong. All rights reserved
The Zachman EA Framework MulRple Views of an Enterprise
what (Data)
How (Process)
Where (Network)
Who (People)
When (Event)
Why (Motivation)
Scope /Objective (Contextual)
Enterprise Model (Conceptual)
System Model (Logical)
Technology Model (Physical)
Component Model (Configuration)
Operation Model (Instantiation)
PerspecRves
AbstracRon
s Business Architecture
![Page 12: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/12.jpg)
The 4+1 View Model Sobware Architecture
© Copyright by Joanne Dong. All rights reserved 12
(Use Cases)
![Page 13: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/13.jpg)
The TOGAF Enterprise Architecture Domains IT Centric Business (Process) Architecture
© Copyright by Joanne Dong. All rights reserved 13
What BAs Do
Business Architecture (Business Process Architecture)
Data Architecture
ApplicaJon Architecture
Technology Architecture
![Page 14: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/14.jpg)
The OMG’s Business Architecture – 5 Views IT Standpoint
© Copyright by Joanne Dong. All rights reserved 14
Business Strategy View
Business
CapabiliRes View
Value Stream
View
Business
Knowledge View
OrganizaRonal View
![Page 15: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/15.jpg)
The IBM AcRonable Business Architecture Linking S&T, BPM and SOA
© Copyright by Joanne Dong. All rights reserved 15
![Page 16: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/16.jpg)
16
Target the right things (Why)
Define the right things (What)
Measure the right things (When-‐Where)
Allocate the right resources (Who)
Process Centric Business Architecture A Framework for Building Target OperaRng Model
© Copyright by Joanne Dong. All rights reserved
Strategy Model
Capability Model
Resource Model
Governance Model
Process
Meta-‐Model
![Page 17: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/17.jpg)
What is Business Architecture?
© Copyright by Joanne Dong. All rights reserved 17
• A holis)c view of the business and a set of visual representa)ons of its essenJal components and their rela)onships,
• A blueprint for planning change and aligning
goals, strategies and execuJon.
*** The above defini/on is Joanne Dong’s view only.
![Page 18: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/18.jpg)
Why does Business Architecture Maeer?
© Copyright by Joanne Dong. All rights reserved 18
• Need a common language to define, describe, design and communicate about the business and its components for consistent understanding,
• Need a holis)c approach & solu)on for planning, building and maintaining the business and its components, and facilitaJng change.
![Page 19: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/19.jpg)
Who Uses Business Architecture? Who ParRcipates in its Development?
© Copyright by Joanne Dong. All rights reserved 19
Visionaries Strategists ExecuJves Architects Managers
Consultants ...
![Page 20: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/20.jpg)
Where to Apply Business Architecture? Where does Business Architecture Fit?
© Copyright by Joanne Dong. All rights reserved 20
• Business or IT? (Does it maUer?)
• OrganizaJon Wide or a Business Unit?
![Page 21: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/21.jpg)
When to Pursue Business Architecture?
© Copyright by Joanne Dong. All rights reserved 21
(CMMI)
Consider organizaJon’s: • Maturity • Capability • Culture • Industry
![Page 22: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/22.jpg)
Architectural Thinking MulRple PerspecRves
© Copyright by Joanne Dong. All rights reserved 22
![Page 23: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/23.jpg)
Architectural Thinking Integrated Views
© Copyright by Joanne Dong. All rights reserved 23
![Page 24: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/24.jpg)
Architectural Thinking InnovaRon through Visual / Picture Thinking
© Copyright by Joanne Dong. All rights reserved 24
![Page 25: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/25.jpg)
25 25
Summary
© Copyright by Joanne Dong. All rights reserved
1. The history of business architecture and the basics of known frameworks and approaches.
2. The Five W’s and fundamentals of business architecture.
3. How to apply the thinking and approach of business architecture to your day-‐to-‐day work.
![Page 26: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/26.jpg)
26 26
QuesRons?
© Copyright by Joanne Dong. All rights reserved
![Page 27: Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’ (Business’Process’Architecture) ... Process.Centric!Business!Architecture,!Joanne!Dong,!Kelly!Donnellly!!](https://reader031.vdocuments.net/reader031/viewer/2022021512/5ae6e3b07f8b9a6d4f8d5394/html5/thumbnails/27.jpg)
27 27
Thank you! Ø CompeJJve Advantage: CreaJng and Sustaining Superior Performance, Michael E. Porter Ø Improving Performance: How to Manage the White Space in the OrganizaJon Chart, Geary A.
Rummler, Alan P. Brache Ø Re-‐engineering the CorporaJon: A Manifesto for Business RevoluJon, Michael Hammer,
James Champy
Ø The Balanced Scorecard: TranslaJng Strategy into AcJon, Robert S. Kaplan, David P. Norton Ø Business Model GeneraJon: A Handbook for Visionaries, Game Changers, and Challengers,
Alexander Osterwalder, Yves Pigneur Ø Component Business Model, IBM Ø AcJonable Business Architecture, IBM Ø Zachman, J.A. "A Framework for InformaJon Systems Architecture." IBM Systems Journal,
Volume 26, Number 3, 1987 Ø The 4+1 View Model of Somware Architecture, Philippe Kruchten, IEEE Somware 12 (6), 1995 Ø The Open Group Architecture Framework (TOGAF) Ø The OMG, BASIG, “Business Architecture Overview”
Ø Process-‐Centric Business Architecture, Joanne Dong, Kelly Donnellly Ø Business Architecture in a Nutshell, (to be published in 2014), Joanne Dong
© Copyright by Joanne Dong. All rights reserved