c h a p t e r 17 glossaryglossary exit glossary modern management, 9 th edition click on terms for...
TRANSCRIPT
Chapter
17
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EXIT Glossary
Modern Management, 9th edition
Click on terms for definitions
Adjourning
Command group
Committee
Corporate culture
Cross-functional team
Formal group
Forming
Friendship group
Group
Groupthink
Informal group
Interest group
Norming
Performing
Problem-solving team
Self-managed team
Sociogram
Sociometry
Storming
Task group
Team
Work team
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Adjourning, the fifth and last stage of the team development process, is the stage in
which the team finishes its job and prepares to disband.
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A command group is a formal group that is outlined in the chain of command on an
organization chart. Command groups handle routine activities.
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A committee is a task group that is charged with performing some type of
specific activity.
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Corporate culture is a set of shared values and beliefs that organization
members have regarding the functioning and existence of their organization.
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A cross-functional team is an organizational team composed of people
from different functional areas of the organization who are all focused on a
specified objective.
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A formal group is a group that exists within an organization by virtue of
management decree to perform tasks that enhance the attainment of organizational
objectives.
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Forming is the first stage of the team development process, during which members of the newly formed team
become oriented to the team and acquainted with one another as they
explore issues related to their new job situation.
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A friendship group is an informal group that forms in organizations because of the
personal affiliation members have with one another.
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A group is any number of people who (1) interact with one another, (2) are
psychologically aware of one another, and (3) perceive themselves to be a group.
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Groupthink is the mode of thinking that group members engage in when the desire for agreement so dominates the group that
it overrides the need to realistically appraise alternative problem solutions.
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An informal group is a collection of individuals whose common work
experiences result in the development of a system of interpersonal relations that extend beyond those established by
management.
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An interest group is an informal group that gains and maintains membership
primarily because of a common concern members have about a specific issue.
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Norming, the third stage of the team development process, is characterized by
agreement among team members on roles, rules, and acceptable behavior while
working on the team.
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Performing, the fourth stage of the team development process, is characterized by a focus on solving organizational problems
and meeting assigned challenges.
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A problem-solving team is an organizational team set up to help
eliminate a specified problem within the organization.
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A self-managed team is an organizational team established to plan, organize, influence, and control its own work
situation with only minimal direction from management.
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A sociogram is a sociometric diagram that summarizes the personal feelings of
organization members about the people in the organization with whom they would
like to spend free time.
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Sociometry is an analytical tool that can be used to determine what informal groups
exist in an organization and who the members of those groups are.
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Storming, the second stage of the team development process, is characterized by
conflict and disagreement as team members try to clarify their individual roles and challenge the way the team
functions.
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A task group is a formal group of organization members who interact with
one another to accomplish nonroutine organizational tasks. Members of any one
task group can and often do come from various levels and segments of an
organization.
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A team is a group whose members influence one another toward the
accomplishment of (an) organizational objective(s).
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A work team is a task group used in organizations to achieve greater
organizational flexibility or to cope with rapid growth.