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C02P02 - Safety, Health & Wellbeing - Management System Key Points eight 2 O SH&W Team, February 2015

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C02P02 - Safety, Health & Wellbeing - Management System – Key Points

eight2O SH&W Team, February 2015

Version Control

2

Authorised by: Craig Murdoch

Document Owner: Craig Murdoch

Publication Date: 27th February 2015

Revision.Version: 1.0

Status: PUBLISHED

Purpose (optional): Uncontrolled Information

Document URL /

Unique ID:

https://twexnet.withbc.com/bc/bc.cgi/0

/170389017?op=lp&rv=0&u=10712581

8

Presentation Contents

3

• Launch of one Safety, Heath and Wellbeing Management System

(HSMS) for use by all eight2O participants

• Vision Statements

• How to access HSMS

• Our Approach to SH&W

• Thames Water Essential Standards

• Visual Standards

• Selected Work Instructions by work stream with group work

Our Safety, Health & Wellbeing Vision

4 4

eight2O S,H&W Aspiration

“To create an environment that encourages a culture of care and concern for each other,

intolerant of any level of harm and focussed on protecting the health and enhancing the

wellbeing of our people”

HSMS Development

5

• HSMS is to be used all eight2O partners and the supply chain

• Good practice has been drawn from all partners

• The system is founded on the provision of competent people who are

appointed into their roles. Individuals may fulfil more than one role.

• Each procedure details the responsibilities and accountabilities of the

eight2O person required to discharge a SH&W duty.

• Task based Work Instructions provide operational control of SH&W

risks.

• The content presented in person is a summary – please return to read

the detail in C02P01 – HSMS Orientation Presentation for All Roles

HSMS Framework

6

Accessing the SH&W System

8

P

TWEXnet Front Page

Accessing the SH&W System

9

P

Common Room

The eight2O Navigator

10

P

OR: “Governance and Delivery

Processes” on TWEXNet

12

P

… and click through to: eight2O Management systems Management System Documents Taxonomies Functional Areas Health, Safety and Wellbeing

eight2O HSMS Strategy

15

16

TW’s Essential Standards

• 21 Essential Standards set Thames Water’s minimum

performance expectations

• Compliance with Essential Standards is a contractual obligation

Thames Water Essential Standards

1. Excavations 2. Working on Roofs

3. Working Near Water 4. Use of Telehandlers

5. Welfare Facilities 6. Mobile Plant

7. Fixed Plant and Equipment 8 . Electricity

9. TW Passport Scheme 10. Risk Assessment

11. Effective H&S Management 12. Safety Alerts

13. Portable Access Equipment 14. Movement of Vehicles

15. Protecting the Public 16. Short Duration Streetworks

17. Scaffolding 18. Temporary Oils and Chemical Storage

19. Quick Hitch 20. Management of Temporary Works

21. Large Commercial Vehicles - Standards

17

Thames Water H&S Hub

18

Essential standards are hosted on www.healthandsafetyhub.co.uk

Visual Standards

• Visual examples of good and poor practice

• Key points of good practice explained

• Information presented in a concise format for people short of time.

• Ideal format for non-english speakers

• Approved by TW Head of H&S

• VS01 – Process Sites

• VS02 – Network Sites

• VS04 – Office and Site Setup

19

eight2O Visual Standards

19. Vibration management

• Eliminate/reduce exposure to HAV as much as possible by selecting suitable work method/plant. • Risk Assessment/ Method Statement in place/signed and understood? • Have you chosen the lowest vibration tool that is suitable and can do the job efficiently? • Limit the time that each worker uses high vibration tools (concrete breakers, angle grinders or hammer drills). • Know the vibration levels produced by the equipment you use • Provide information & training to operatives so they know what the risks are from (HAV) and what they need to do to avoid those risks. • Vibrating tools to be properly maintained this includes keeping bits and drills sharp. • Vibrating tools to be inspected daily with a weekly report produced. • Arranged health surveillance for people exposed to high levels of HAV, especially when exposed for long periods. • HAV meter to be used by all operatives using vibrating tools.

20

HAVS is preventable, but once the damage is done it is Permanent

Vibration not monitored !

Prevention is the only cure for HAVS

What ‘good’ looks like

What ‘poor’ looks like

Visual Standards

Process Flow

21

• Each procedure is mapped using a flowchart.

• The flowcharts start with the project lead who

appointments a coordinator.

• The flowcharts mandate a series of actions

flowing down the centre of the page.

• Action Inputs are shown on the l/h/s.

• Action Outputs are shown on the r/h/s.

• Related guidance documents are referenced

and linked.

M

22

Symbols Used in eight2O HSMS

Data

Responsible Person

23

High Level SH&W Processes

High level processes set out our approach and methodology for

Safety, Health and Wellbeing Management in eight2O

High Level Processes

• Communications - effective communication of relevant information

in essential to the SH&W success of the programme. We will use a

range of methods:

• Alert, Briefing and Guidance.

• Legal Compliance – is a list of regulation that we need to comply

with. It is maintained by the SH&W Team.

• CDM – see next slide

• Management of Change – FOUR key areas of change require

formal management of change procedures:

• People, Processes, Offices and Safe Systems of Work

• Prohibited & Accepted Practice Lists – Practitioner’s RAG List.

24

• CDM Appointments and

Timescale

• Maps end to end process

CDM 2007

26

Lots of information to follow soon about The Construction (Design and

Management) Regulations 2015 Coming into force 6th April 2015

The eight2O Red, Amber, Green

practice lists in ‘the Approach’ build

upon work done by the HSE, but are

customised to the water industry.

• RED list – Practices that are

prohibited unless there is no

alternative

• AMBER list – Practices

discouraged by eight2O. Discuss

with Safety, Health and Wellbeing

Team if you want to use one of

these practices

• GREEN list – Practice is positively

encouraged by eight2O

Design Un/Safe Practice Lists

28

P

29

SH&W Processes

30

Competence & Education

eight2O’s HSMS is built on the provision of

competent people

Competence and Education

• Induction to eight2O – which you will pass through soon

• Thames Water Passport

• Competence Cards

• Trade Tests – using Cognisco standards

• Training and competence matrix

We will also maintain a competence database to enable remote

checking – Learning Management System (LMS)

31

Designing Work • DE1WI - Site Visits for Designers (Pre-Construction)

• Produce RAMS and establish First Aid / Comms / Lone Working Controls

• DE2WI – Management of COMAH

• COMAH applies when hazardous substance inventory thresholds are exceeded

• COMAH checks are particularly important where there is more than one scheme

on the site

• DE3WI – Collection and Publication of Services Information

• Ensure drawings cover the whole area of the project

• Ensure drawings are provided in colour and are minimum 1:500 scale

• DE4WI – Design and Planning to Avoid Underground Services

• Design team to contact asset owners to divert and isolate services upfront

• Provide information to delivery teams

• No Plans No Dig

• Follow Safe Digging Practices

33

Designing Work

• DE5WI – Dealing with Major Accident Hazard Pipelines • Use Linesearch on every project (http://www.linesearchbeforeudig.co.uk/) to

identify Major Accident Hazard Pipelines (MAHP). Linesearch can be

installed on iOS devices.

• Any work within an MAHP easement will require the agreement of the

pipeline owner.

• DE6WI – HAZOP Studies • The design team and Thames Water’s end users conduct a study of the

process design to identify and eliminate process and operational hazards

• DE7WI – Thames Access to Site Permissions – (TWOSA/TOCOP) • Authority to access

• Need RAMS before application

• DE9WI – Hazard Materials – Asbestos Survey • An Asbestos co-ordinator is appointed for each project

• Asbestos surveys completed

34

35

Pre-Start & Mobilisation

How can you be safe if you don’t

prepare to be safe?

Pre-Start Mobilisation

• PS01WI – Project Mobilisation & Appointments

• Work cannot start on site prior to Gateway E and successful Readiness

Review

• Then apply for TW Access Permissions and commence mobilisation to

site

• PS01F03 - Pre-Start Meetings

• A pre-start meeting must be convened with each sub-contractor before

they start work on site

• The pre-start meeting confirms arrangements and responsibilities

between eight2O and the sub-contractor’s team

36

PS01F02 -

Readiness Review This review checks that we have the following in place before we start mobilisation, construction and commissioning phases:

• Competencies and qualifications

• Organisational arrangements

• Resources

• Permissions and licenses

• Design information

• Communication protocol/s etc.

Readiness review must be complete and signed off before

starting any work on site

Pre-start minutes

• A pre-start meeting must be

convened with each sub-contractor

before they start work on site

• The pre-start meeting sets our

eight2O’s expectations of sub-

contractor behaviour

• The agenda is pre-start meetings is

standardised to ensure

completeness and consistency of

approach

• The pre-start meeting confirms

arrangements and responsibilities

between eight2O and the sub-

contractor’s team

PS01F03 - Pre-Start

Meetings

Office and Site Set-up • OS2WI – Emergency Planning

• Toxic Gas Area, what do you do if someone falls over unconscious? • The coordinator prepares a plan and appoints first aiders and fire wardens

• OS3WI - First Aid Provision • Incidents need to be reported to the injured person’s line manager within 1

hour. • 1st Aiders ensure that first aid supplies are maintained and checked

• OS6WI - Drugs and Alcohol - Policy and Testing • eight2O has a zero tolerance approach to drug / alcohol misuse • New starters will be tested before eight2O induction and reserves the right to

conduct random, post incident and ‘with cause’ drug / alcohol tests

• OS7WI – PPE • All eight2O workers must wear our minimum standard PPE

• OS11WI - Vulnerable People and New / Expectant Mothers • Registered disabled/limited mobility/vulnerable/young people/expectant-new

mothers are likely to work with eight2O • Young People (under 18)

• OS12WI - Management of delivery traffic • Specific induction

40

OS7WI – Personal

Protective Equipment

(PPE) • eight2O will provide PPE for eight2O partner

employees only

• All eight2O workers must wear our minimum standard PPE, which differs for network and process sites

• eight2O’s minimum PPE expectation is set out in document OS7F01 – eight2O PPE Provision Matrix

• Deviations from the minimum PPE must have an approved task specific risk assessment

• Supervisors are expected to monitor the use of PPE and lead by example

• Worn / expired PPE will be replaced ‘new for old’

• Separate order processes for C&A and SMB A

OS6 – Drug &

Alcohol Testing

• eight2O has a zero tolerance

approach to drug / alcohol misuse

• New starters will be tested by their

home organisation before eight2O

induction

• eight2O reserves the right to

conduct random, post incident and

‘with cause’ drug / alcohol tests.

• Those who fail an indicative D&A

test will be suspended and asked

to provide a further sample for

scientific testing.

• Users of prescribed drugs must

declare at time of prescription.

• Anyone who asks for drug / alcohol

help at a neutral time will be offered

support S

OS9WI – Front Line

Supervision (FLS) Protocol

• FLS’s are the critical to the safe and

healthy implementation of eight2O’s

work.

• Proposed FLSs are peer reviewed

and assessed using the FLS

Assessment Tool (OS7F02) for

consistency

• FLS Assessment is based on

competence and suitability for the

role.

• FLS’s will be awarded a Blue Hat to

identify them and must exhibit

exemplary behaviours

• FLS’s are re-assessed periodically

• DW01WI - Risk Assessment • Submit in time for review

• Must be accepted

• FLS must RAMS and pre-task briefings before work commences

• DW02WI – Management of Occupational Risk • Driving is one of the biggest hazards

• DW04WI – Lone Working • Avoid it, make sure risk assessed, maintain comms

• DW05WI – Manual Handling

• DW06WI – Traffic Management – Street Works • Must comply with Chapter 8, <40mph – TW ES 16

• DW07WI – TW Access to Site Permits • TWOSA and ToCoPs – submit 10 days before

• DW08WI – Location & Avoidance of Buried Services – Process • No Plans = No Permit = No Break of Surface – Drilling = Break Surface

Doing work (1)

45

• DW09WI – Location & Avoidance of Buried Services – Network • Same as Process including Flame Retardent Overalls

• DW10WI – Services/Encased/Surrounded in Concrete • Isolate/Divert is possible

• DW11WI – Permit to Topcut • Subject to a Permit

• DW12WI – Pipe Bursting Procedure • Subject to a Permit

• DW13WI – Permit to Mole – Groundomat • Subject to a Permit

• DW14WI – Horizontal Directional Drilling • EA permission is needed when planning an HDD within 8m of a

watercourse

• DW15WI – Hazardous Materials – Asbestos Management on Site • Asbestos Co-ordinator appointed. • All workers must be asbestos aware and briefed on Asbestos Plan

• Discuss asbestos in pre-task briefings. • DW16WI – Work at Height

Doing work (2)

46

• DW17WI – MEWP • Design out issues • Operative competent

• DW19WI – Management of Self Breathing Apparatus • Subject to a Permit

• DW20WI – Confined Spaces • Permit to Work • Fitness for work • There are Categories A, B & C

• DW21WI – Working in Explosive/Flammable Atmospheres (DSEAR) • You will need use Permit to Work methods under a Safety System of Work

• DW24WI – Lift Planning and Design • Lift Co-ordinator/Permit to Lift

• DW25WI – Control of Lift Operations • Lift Supervisor

• DW26WI – Hot Works • Permit to Work • Co-ordinator • Stop Hot Works one hour before work stops

Doing work (3)

47

• DW27WI – Hazardous Materials (CoSHH) – General

• DW28WI – Hazardous Materials (CoSHH) – Lead • Where there is suspicion – commission a survey

• Occupational Health involvement where disturbed

• DW29WI – Noise • 2M rule

• Levels – 80dB, 85dB, 87dB

• DW30WI – Hand Arm Vibration Syndrome (HAVS)

• Dose meters and Logs

• DW32WI – Respiratory Protective Equipment (RPE) Issue • Face Fit Testing and keep records

• Check Date/Condition

• Supervision

• DW33WI - Hazardous Materials (CoSHH) – Ionising Radioactive

Substances • Requires specific training

Doing work (4)

48

DW1WI – Risk

Assessment at

eight2O • Risk assessment is a structured

preview of work, not a just a piece of

paper

• Risk assessments follow the 5 step

method

• Submit risk assessments to the

approving body in advance to allow

time for review.

• Risk assessments must be accepted

by the approving body before work

can start

• Front Line Supervisors must brief

Risk Assessments and pre-task

briefings before work starts

• Continual review

DW4WI – Lone

Working

• Avoid Lone Working where it is practicable to do so.

• Lone working proposals must be risk assessed for the lone working element

• It is vital that a check in / check out procedure is established prior the work starting

• All efforts must be used to re-establish contact if communications are lost with a lone worker

DW6 – Traffic

Management – Street

Works

• Street works on a 40mph or less road need to comply with ‘Safety at Street Works and Road Works’ and TW Essential Standard 16.

• All others street works need to comply with Chapter 8 rules.

• You must inform the Thames Water’s HA Co-ordinator and Street Works Manager of your planned start of works.

• Inform eight2O’s Fieldwork Coordinator of planned work

M

DW7WI - TW Access

to the Site Permits

(TWOSA/TOCOP)

TOCOP – For the transfer of a fenced

area to eight2O for work. (TW staff are

excluded from the area)

TWOSA – Transfers items of plant to

eight2O to be worked on

• A TWOSA / TOCOP is required to

undertake any work on a Thames

Water site.

• Must be applied for at least 10 days

before needed

• Must be formally extended if the

eight2O work overruns (10 days

notice required)

DW8WI - Location &

Avoidance of Buried

Services - Process

• This applies where any concealing

surface is to be broken through on a

TW fenced site.

• Surfaces may be any material, any

angle.

• Permit to Break Surface required in all

instances

• A Responsible Person is assigned to

each and every break of surface. Work

must stop if they leave the task.

• No Plans = No Permit = No Break of

Surface

• Services located by hand excavation

• Rescan (CAT4i) every 300mm

DW9WI - Location &

Avoidance of Buried

Services - Networks

• This applies where any concealing

surface is to be broken that is not on a

TW fenced site.

• Surfaces may be any material, any

angle.

• Permit to Break Surface required in all

instances

• A Responsible Person is assigned to

each and every break of surface. Work

must stop if they leave the task.

• No Plans = No Permit = No Break of

Surface

• Services located by hand excavation

• Rescan (CAT4i) every 300mm

• Flame retardant overalls must be worn

DW10WI - Services

Encased / Surrounded

in Concrete

• eight2O is adopting the good practices promoted by industry group USAG

• This flow provides a decision matrix

• Services encased in concrete must be identified before the concrete surround is disturbed

• Where isolation / diversion is possible this must be done before break of concrete is considered

• Where isolation / diversion not possible, concrete shall only be broken out where the owner has agreed to the method of work, otherwise TW will be informed and the work abandoned pending re-design.

DW15WI –

Hazardous Materials

- Asbestos

Management on Site

• Asbestos Co-ordinator appointed.

• All workers must be asbestos aware

and briefed on Asbestos

Management Plan.

• Discuss asbestos in pre-task

briefings.

• Where ‘new’ materials are

encountered, they are to be

presumed as containing asbestos.

Works must be stopped, Asbestos

Co-ordinator informed/Surveyed

carried out and asbestos removed

by UKAS accredited company.

S

DW20WI – Confined

Spaces

• Confined space work must

comply with the ACoP – L101:

Safe Work in Confined Spaces

• Confined space work must follow

a safe system of work

• Confined Space workers must be

suitably trained and Fit for Work

cleared

• Permit to Work applies in all

cased of confined space entry.

• Stop and close the permit to work

if conditions change

D

Lifting Operations

Lifting is split into two documents

• DW24WI Lift Planning & Design

• DW25WI – Control of Lift

Operations

• All lifting operations are to be

reviewed by the Lifting Coordinator

for the project

• Lifting operations are subject to

Permit to Lift control

• All lifting operations shall be

overseen by a competent Lifting

Supervisor

D

DW27 – Hazardous

Materials (CoSHH) –

General • Wherever possible we must avoid using hazardous

substances

• A COSHH Co-ordinator is appointed for each worksite

• Hazardous substances must be COSHH assessed

on a task specific basis (using your Partner

Organisation COSHH Management system).

• COSHH Coordinator includes COSHH Substance on

COSHH Register.

• COSHH assessments must be briefed to the

workforce to ensure that appropriate health

protection is provided – no exceptions, no excuses.

• Adequate storage/signed and MSDS/COSHH

Assessment in the store.

• Where restricted substances are offered by the

supply chain, a near miss is to be raised.

• Separate Lead/Radiation/Asbestos Procedure

A

Inspection, Review, Audit

• IRA01WI – Site Inspection (Construction Phase)

• Inspections: Weekly, Periodic scored, Leadership Tour (SHE7)

• IRA02WI - Management System audit

• Ensures Governance is affective

• Snapshot of Business Performance

• IRA03WI - Enforcement visits

• Don’t obstruct Agency Inspector and Inform SH&W Team

• IRA04WI - Incident reporting and escalation

• All incidents reported within 1 hour

• Line Management will escalate as appropriate

• Incidents investigated and reported within 21 days

• IRA05WI - Incident investigation

• Strict timelines, so support from SH&W Team

62

IRA04 – Incident

Reporting &

Escalation • All incidents must be reported to your

Line Manager within 1 hour.

• Line Management then escalate

according to severity.

• All incidents must be logged on TW’s

Safeguard® reporting system within 24

hrs. Document facts early.

• Safeguard reports are widely circulated,

limit personally identifiable data /

speculative statements.

• Incidents are investigated and reported

within 21 days

• The full procedure was briefed in

Incident Reporting at eight2O.pptx,

hosted on TWEXNet. M

IRA05WI – Incident

Investigation

• All incidents deserve and must

be investigated so that we learn

lessons and avoid repeat

events.

• There is a strict timeline,

dependent upon severity, for

the completion of

investigations, to maintain

momentum.

• SH&W team will provide any

support necessary.

• There will be further guidance

to ensure consistency of

investigations.

M

What else are we developing?

We will shortly release work instructions covering:

• Compliance the COMAH – The aggregation checks during early design

• Preliminary assessment of UXO risk

• Temporary Works

Electrical Safety - we are writing on a set of Electrical

Safety Rules that will apply on eight2O schemes for sub 1000v work

• Interim rules to follow in the next few days (based on AMP5)

Summary of Content

• Policy & Foundations of HSMS

• Finding HSMS and your way round

• Understanding work instruction pages

• Approach, Policy, Execution of HSMS

• New permits

• Materials being developed

• Workbooks – what to do with them

• This is only an orientation!

• The HSMS presentation will be issued for reference

• Where to go for help

Additional Resources

• Link to the HSMS Document

Status list which we maintain as

a live TWEXNet document.

HSMS Document Status List

Filter on Column 1 A-Z to

display Instructions in their

groups.

• It’s temporarily kept in

TWEXNET/eight2O Common

Room / Share With Me / Health

and Safety Management

Systems for Consultation /

• Link to Incident Reporting at

eight2O

Search Col 1 – for grouping by stream

Green documents are Work Instructions

Referenced docs next to the WI

The 1st two letters give the Stream grouping

Additional columns (no page space here) have management address

and persistent links

Who are the eight2O Safety Team?

Image to follow

Craig Murdoch – Head of SH&W eight2O

Derek Wood – Head of Safety SMB

James Dobson – Head of Safety CA Joint Venture

Charles Puckle – Safety by Design Lead

Image to follow Image to follow Image to follow

Image to follow

TBC – SMB SH&W Advisor

Magda Andres – CA SH&W Advisor

Dave Wass– CA SH&W Advisorr

George Hilliar – CA Training Manager