ca technologies converged infrastructure management

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Converged Infrastructure Management from CA Technologies delivering a superior, differentiated customer experience

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CA Technologies delivers a converged infrastructure management solution that helps enterprise IT, managed service providers, and communications service providers manage today’s IT complexities and deliver a superior and differentiated customer experience by resolving service problems as much as 25x faster and at up to 50% less total cost. For more information visit http://www.ca.com/converge

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Page 1: CA Technologies Converged Infrastructure Management

Converged Infrastructure Management from CA Technologiesdelivering a superior, differentiated customer experience

Page 2: CA Technologies Converged Infrastructure Management

2 CA Infrastructure Management 2.0 Overview Copyright © 2012 CA Technologies. All rights reserved.

Page 3: CA Technologies Converged Infrastructure Management

Consumerization of IT

Pervasive mobile

technology, explosive growth

Always-available cloud services

Always-connected social

collaboration and sharing

Consumer experience is driving fundamental IT changes…

Empowered users expect

easy, immediate & innovative

Copyright © 2012 CA Technologies. All Right Reserved.3

Page 4: CA Technologies Converged Infrastructure Management

The Challenge…too many tools, too many problems, too little resources

End Users

Discover components,

model relationships

Manage specialized,

complex non-SNMP and

non-IP devices

Correlate events and

pinpoint root cause

Manage network-

based voice and video QoE

and QoS

Collect & analyze

performance metrics across

all components

would adding capacity improve

performance?

Monitor application

response time

why can’t the Singapore

team see the training videos?

Proactively monitor all

types of traffic between

components

Manage virtual and

physical system

performance

why is the help

desk getting so many

“slow network”

calls?

are those new non-SNMP devices

causing our bandwidth problems?

did yesterday’s network

changes cause these

application issues?

where did these

VMs come from?

how are they being used?

should we be paying

attention to these alarms?

Copyright © 2012 CA Technologies. All Right Reserved.4

Page 5: CA Technologies Converged Infrastructure Management

CONVERGED VIEWactionable intelligence

across performance, fault and flow data; organized to deliver the most relevant

information based on users role and requirements

CONVERGED ANALYTICS

dynamic analysis on huge volumes of disparate data

determines baselines, calculates trends,

establishes thresholds and detects anomalies

CONVERGED INFRASTRUCTURE & APPS

end-to-end application

response time monitoring-tracks, measures and

analyzes app performance across the network

infrastructure

CONVERGED NETWORKintegrated performance

management for network-based voice and video--

track, evaluate, and report on key metrics

OneSolution

The Solution…converged infrastructure management

Copyright © 2012 CA Technologies. All Right Reserved.5

Page 6: CA Technologies Converged Infrastructure Management

1

For virtual, cloud, converged & wireless

infrastructure management

Everything in one place

Fastest, most proactive triage& remediation

Massive scalability

Lower Total Cost

Highly Secure Multi-tenant Access Control

5X

50%

25X

Announcing CA Infrastructure ManagementCornerstone of our converged Infrastructure management solution

Copyright © 2012 CA Technologies. All Right Reserved.6

Page 7: CA Technologies Converged Infrastructure Management

Designed with over 608 participants from 180 companiesin our development community and reviewing sprint results

CA Infrastructure Managementagile, customer driven, and production ready

Large CSP – monitoring national 3G wireless network, over 250,000 elements, with a single poller; they are impressed with new scale and reporting

Large Global Financial – monitoring 1000s of production devices; they love the interactive dashboards and reporting

Large Global Financial – installed and looking to monitor 100,000s of latency tests for their trading environment; no other solution can match the scale required

Copyright © 2012 CA Technologies. All Right Reserved.7

Page 8: CA Technologies Converged Infrastructure Management

Soaring user expectations mean increased pressure for IT to…

Provide service innovation that drives

customer wins

Provide exceptional customer experience

to retain existing customers

enterprise needs to manage complexity and rapid growthacross mobile, video, cloud and composite applications

Deliver competitive business advantage

Copyright © 2012 CA Technologies. All Right Reserved.8

Page 9: CA Technologies Converged Infrastructure Management

communication service providers need to accelerate network roll out to keep pace with demand

Manage specialized equipment without waiting for vendor release cycles

Deliver superior user experience

Increase market share

Reduce customer churn and increase ARPU

Copyright © 2012 CA Technologies. All Right Reserved.9

Page 10: CA Technologies Converged Infrastructure Management

managed service providers need to generate new sources of revenue and onboard new clients rapidly

Secure, multi-tenant environment segmentation that driveseconomies of scale

IT operational excellence and efficiency

High volume, high quality service delivery at the lowest possible cost

Highly differentiated services that sustain profitability and growth

Copyright © 2012 CA Technologies. All Right Reserved.10