cardless atms - european atms 2015 conference in london
TRANSCRIPT
Cardless ATMs
European ATMs London 2015
Michal Voldrich
History of ATM
Cardless
Ways to get cash
Content
History of ATM
1967
The first ATM (John Shepherd-Barron)
1972
First modern ATMs Now
Cardless era
Today banking
What becomes more and more important in
today banking?
To be close to customer
Increase customer loyalty and convenience
Deliver the right information at the right time to customers
Security
Mobile Era and Cardless
“Mobile device everywhere and everytime”
Card
Tap
Code
123456
Get Cash?
Mobile
Other methods Biometrics finger vain
Google Glass
GET
CASH?
„to withdraw money from an ATM without using a card“
Cardless transactions
It allows bank users to make a cash withdrawal using a
smartphone
Mobile phone as a new security tool
Withdrawal process:
Step 1 – Preparing a transaction
Step 2 – Closing a transaction
Cardless transactions - QR code
3) Cliend goes to ATM and scan
QR code on the ATM screen with
the phone
4) Withdrawal is completed through
secure cloud and customer receives
cash and digital receip which can be
stored in the app, or email
3) Clients goes to ATM and ATM
scan QR code from the phone
screen
1) Client preorders the transaction
through the mobile app
2) Client selects account and amount
of cash withdrawal
NFC = near-field-communication (the technology that allows you to transfer small amout of data between two devices)
It allows a bank users to make a cash withdrawal on a
smartphone through NFC
Method, in which people wave a mobile phone near the
NFC-enabled ATM to identify themselves
Cardless transactions - NFC
Pros / cons
Advantages:
Faster service
The cardless transactions reduce consumer
security risks related to lost or stolen card
The opportunity for skimming
Privacy is enhanced
NFC
ATM must be equiped by NFC
reader
Client has to own NFC
smartphone
QR code
ATM must be equiped to read
the QR code (sw)
Client has to own smartphone
with QR scan
Person 2 Person (P2P) payments
Through an ATM, bank customers can
input a payment amount and the
recipient’s contact information.
The recipient will receive a code that
must to provided at an ATM or branch
in order to collect the payment
Advantages:
Send money to friends, family,,,
Security - PIN validity
Opprotunities and challenges
Opportunities Innovation Transaction usually under 10s Easily accessible banking service Security - skimming, steal card Privacy Money can be transfered to me,
family, friends … Preparation in advance Easy autorization process
Challanges Technology Internet connection SP operation system To get people used to it
Biometric
Other methods
Biometrics finger vain
Google Glass
Other Biometrics (iris camera, face
recognition)
Keystroke dynamics
